Efficient & Friendly Service
Our matter was handled efficiently and the communication from Catherine was prompt and friendly. Catherine exceeded our expectations. We liked that she was professional yet down to earth and despite being no doubt on a tight schedule, always returned calls promptly. We appreciated her responsiveness when an issue arose with one of the parties to the transaction and her prompt communication made it easy for us to resolve so as to not miss settlement. We will definitely use Top Gun again in future.
9 weeks to finalise the purchase of my new home
I have used Top Gun Conveyancing three times before but the young lady that I had dealt with for previous purchases and sales has now left the company. My latest dealings with Top Gun has been a disaster from day one, it has taken 9 weeks to finalise the purchase of my new home, there has been mistakes made, excuses made and days to get back to me with each question asked.
Catherine is outstanding
I would just like to say a massive thank you to Catherine, her professionalism is outstanding and second to none. We had moved interstate and the help and advice that Catherine had gave us made the move so easy and worry free and our settlement went without a hitch. I will have no hesitation in recommending Top Gun Conveyancing. We can't thank Catherine enough for her outstanding work, so thank you thank you thank you.
Catherine is the best!!!
Catherine from Top gun coveyencing went above and beyond to make settlement day happen for us, we ran into a few major problems due to mistakes made by our lender and Catherine handle the matter like a pro. Saving us from possible major fines and/or possible terminated contract, as first time home buyers we are so glad we had Catherine from Top gun conveyancing.
I dealt with Catherine from Topgun, she was very polite, on the ball and very knowledgeable, she kept us up to date and checked in every now and then to make sure everything was going to plan. We had an issue at settlement from the other side but this was quickly rectified and we settled the same day. Catherine went above and beyond our expectations and we couldn’t recommend her highly enough. Thank you!
Could not fault the service and support offered by Dominique and Catherine. The documentation was accurate and provided to me when it was needed. There were some last minute problems with finance approval and it was good to know I had them on my side. All worked out well and will be recommending them in the future.
- Verified customer
I'm so grateful that I found you
Top Gun were recommended to us by a friend and I'm so grateful. I've heard horror stories about conveyancers and this was my first home purchase so I was pleasantly surprised to have had such a responsive and professional team to help me through it. My settlement did not go as planned because the seller had issues with their bank and failed to settle several times. Top Gun even agreed to reschedule settlement to Christmas Eve just to to try help me get my house settled! In difficult times, Top Gun were really dependable. Can't recommend highly enough.
Catherine and Dominique provided wonderful service both when I sold and bought my homes. Thank you ladies for always being prompt and supportive through both sales.
Lastly thank you Catherine for being so prompt and reliable during the Christmas- New Year holiday period! Excellent service when I really needed it with several changes made to the terms of sale.
Would recommend and use your firm again.
- Verified customer
Do not use this company
Absolute worst experience of my life.
We were told with one week notice that they had made a mistake on our settlement date and instead of having an extra 20 days (which I confirmed with them 3 times during the process) we only had 7 days to move out.
This is the email we got 7 days before settlement:
"A previous colleague of ours has calculated the settlement date incorrectly. We confirm that settlement is scheduled to occur on Friday, 2 November 2018.
We apologise for the error. If you have any queries, please don’t hesitate to c...
- Verified customer
Quality without the shiny edges
Our experience with Top Gun was always prompt, pleasant and courteous. There was a misinterpretation of our contract early on that may have been caused by inexperience on behalf of the conveyancer but no damage was caused. There were also times in which we as the purchaser were doing the run around to gather documents etc from the developer that I would usually consider the role of the conveyancer. When our settlement needed to be delayed due to finances not clearing they were instrumental in helping coordinate all parties to ensure a satisfact...ory outcome asap under swiftly changing circumstances. Ultimately the service was worth the price and the entire transaction was completed without undue stress or cost. If youd like a conveyancer that will pull out all the stops a higher priced competitor may be the best option. If you just want someone who can get the job done and cover the legal side cheaply Top Gun was great.
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