Positive reviews
So helpful – I wanted to by a power tool combo pack, but nothing had exactly what I wanted. So Total Tools swapped the items in the combo to match EXACTLY what I wanted and it was at an awesome price!! Show details
Good range of quality tools and excellent service – I went in to buy a welder and some other items. A young worker (stocky bloke) approached me and asked if I needed some help(which I did). He went what I thought was above and beyond. He was very knowledgeable and asked/verified with another staff on a couple of very specific questions rather than guessing. He helped me locate some specific items,… Read more
ensured that I had everything I needed to get welding(including some tips/advice). Then helped me get everything to and into my car with enthusiasm, a smile and some laughs. What a great bloke with excellent customer service. What an asset! Rare to spend almost $1000 and walk away happy! Thank you
Excellent customer service – The guys were excellent. I went in to get a new welder and got the new guy. He was knowledgeable and couldn't help me enough. When I came to checking out he was shown through the process and although it took me a bit longer to finalise the process I was very happy. Thanks again. Show details
Negative reviews
Good range, basic customer service – First time in store, a worker walked straight passed me like I wasn't there. Guy that served me knew nothing about welding but another guy gave me some basic advice. All in all, pretty average experience. Show details
Better then Bunnings but screw me dead I'm a proper chippy so it should be – Why drill me with specials like milwalkie kits , dewalt kits and makita kits, like you know we're tradesmen on the tools we have most of that crap, we're not all apprentices starting out so don't bombard us with this crap, ALSO don't go to some Chinese trade show and jam your name or have some other busted us brand jam their name on crap when… Read more
the original product is still available and not made in China .the way your going there will be some Chinese rip off for every product with no quality control. Yeap I don't want to hear your justification for making products cheaper for tradesmen when it's about maximising your profit margin.look at your tyre inflater that rips off the made in England Jamec. Sorry guys I will find a real tool shop and pay an extra 10 or 20 bucks for the real deal,we're not all handymen or weekend warriors . We want real quality choice. Are your crap air compressors going to be handed down to sons ,No way . Wake up,,, ps staff very good,
Dewalt torch x2 – I have bought 3k$ worth of tools here in last 12 months. Bought two dewalt torches. Good product. Pity after 3k $ spent you get a discount of $2.70. Not a good loyalty programme. Total Tools is a nice store, but will shop around from now on.
Recent reviews
Makita 3600G Plunge Router – Service was excellent, friendly and efficient. Tool purchased hasn't been used yet, purchased specifically to be used on a router table, but being a Makita it should work out fine. Show details
Great range in Stock – Looked around town for stainless staples, against both stock holdings and price they won on both counts, got the job done without ordering from interstate, excellent Show details
Better way to supply quotes – We we request quotes they are scans of printed quotes. With todays current systems there must be a way to send quotes as a PDF from the system thus making it easier for both parties and reducing printing costs Show details
Total Tools Darwin – Staff knew what l wanted, knew where it was in store. Happy and cheerful. Assisted in filling out in store raffle. Show details
Great range – Looking for some safety specs and some gloves. Had what we needed at a great price. Good stuff, great value! Show details
Knowledgeable staff good prices – Staff knew the tools and were helpful, tool range was great could have spent a couple of days in there Show details
Find out how Total Tools NT, Darwin compares to other Hardware Shops
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Bloody great experience!! – Both staff on the checkout were super friendly had a great laugh with myself and another customer purchasing, we both signed up as members on the spot to! 10/10 Show details
Excellent Range and Great Service – The staff were Helpful Friendly and knowledgeable and the store stocks a wide range of products at a good cost Show details
Had what I wanted – After a compressed airline. Staff were able to point me to the direct aisle and asked what service it would be in. Recommended a unit that fitted my requirements. Pricing was right too. Happy with the service, store layout, and the aircond too. Show details
This is the place to buy tools! – Customer service was very friendly and helpful. They also have a large range of tools to choose from, much larger then Bunnings where I usually shop. Prices were okay as well. Great place to shop for tools! Show details
A blokes version of heaven – Excellent range of Makita. Also the staff are very knowledgeable and helped get best value for money. Many different options for combining two products for a better discount. Even the wife loved it. Show details
Sweet as – Professional service Great range of products Competitive prices Could always be better though Store laid out well Easy to find what you are looking for Friendly and helpful staff Easy access to store good parking Show details
Total Tools Winnellie critique – Sufficient staff numbers in store and on tills. Staff were helpful and knowledgeable. Store is well set up and has plenty of stock. Good prices. Store is well lit and has a good amount of different brand tools. Show details
Excellent customer service – Excellent customer service Also asked for a quote on some other things and the salesperson was prompt on supplying the quoteWould highly recommend others shopping for their power tools at all tools winnellie Show details
Perfect service – I found the staff to be extremely helpful and nothing was a problem, the store had everything I needed at good prices and at good quality. Will be back again Show details
Find out how Total Tools NT, Darwin compares to other Hardware Shops
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The shop with the lot – I found this store had a full range of tools for both the tradie and handyman with multiple choices of most tools. There is no need to compare prices with other stores with all the choices and price range in the one place. . Show details
Large stock always in store, love it – Love the sales table placed right at the entrance of the door. The staff are polite and helpful and the store provides a great in store variety of stock. 100% Show details
Good service – I found the staff very friendly and they went out of there way to help with my purchase and inquary about a product I'm looking to purchase in the new year.
Awesome deal – Got 20% off and already 15% off price. Staff were a great help and the tools are awesome. Recommend 299pc tti tool kit
Very happy – Very happy with my purchase & I enjoy using them. Very happy with the staff who help me & will purchase other things from them later.
Tools on Special – Total Tools have a good range of tools for all trades, Good options available. Good service from all staff. Competitive prices,
Helpfull and professional - went the extra mile for us who are rural/remote in NT – Amazing staff .... helpful/obliging … Research any item they're not personally familiar with so as to help understand our needs.
Purchase not in Stock – Went to store and item was sold before I got there(i didnt pre order) Staff took my order and did exactly what they said they would do. kept me informed of order status and contacted me when arrived. Very Happy with out come and product
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