Total Tools VIC, Brooklyn

Professional friendly service – Great knowledge base, excellent range, friendly staff. I love negotiating a deal and they were happy to oblige. I highly recommend this store.

All ways been ⭐️⭐️⭐️⭐️⭐️ – 5⭐️⭐️⭐️⭐️⭐️ All ways have what I need I also have right information when I ask for help keep up the good work Show reply

First Time Shopper – Very friendly and helpful service provided by your in Store staff member, which made for a very pleasant shopping experience. A great selection of tools available and very competitive pricing provide value for money purchases. Show details

Worse experience I ever have, staff don’t care about customer – We went to buy shoes there and I was trying my shoes and in 5 minutes they came and ask 2 times that are you gone buy or not, staff don’t care about customer. Show details

First time ever visiting a store. Hmmm – Low stock levels and was very difficult to find staff to assist. When I did find someone the information provided was wrong and later had to be clarified by another staff member. I know it's friendly, harmless, blokey banter amongst the staff, but I could have done with them not swearing and carrying on as they were - there were children… Read more

accompanying parents in the store and it didn't leave me with a great first impression. It continued very audibly from the moment I walked in to the moment I left.

Overall the store was very well laid out with a huge range and quality brands. Not sure I'll be returning however unless I really need to.

Not what I was looking for – I went to your store to get a new Pica-dry pencil, but there were none. Lots boxes of markers though. This has happened a couple of times. I did how ever pick up a couple of stubby screwdrivers so the trip wasn’t a total waste, but just annoying. Thank you.

Awesome Staff – Helping 110%..So Cool the Staff helping where ever i get loss to the right machines :-) Thanks will be back again and again. cheers Take Care Always  Show details

As expected; more than met expectations – Purchase made during COVID situation in Melbourne. The store was a COVID safe environment, without any stress. Apart from this, staff gave great service; as in the past, they were knowledgeable and friendly. Thank you. Show details

Helpful staff member – Staff member who served me was very helpful. Item was out of stock so took floor stock item. Staff member went to great effort to find the box for the item.  Show details

Very easy – Great help from the staff. Got me some great deals. Very happy with the purchases and the experience. I would recommend any family and friends to the store at Brooklyn. Show details

Great prices – Great place for you who wants to find the right tool for the right job! Big variety and great prices on hand and power tools! Always go there before buy any kind of tools I need Show details

Great store!! – Great store with lots of tools. Good price and awesome deals. Its a must visit! Professional service and friendly staff. Items are easy to find. Store was neat and tidy. Show details

Just what the hubby needs – Great service from the staff managed to buy a Great Father's Day present - Easy and light weight drill set that comes with a carry case. I know the jobs will be done now. Boys and there toys Show details

Helpful – Went in store to buy a couple of Makita tools. Very helpful and knowledgeable staff. Quick in and out shopping experience. Will recommend the Brooklyn store to other tradies and friends! Show details

Always friendly and helpful staff – Always good doing business in there store, staff are helpful and dont waste your time. The effort is made to give you the best price on your gear every time your in. Show details

Top class. Extremely helpful staff – Very help and attentive staff. No hard sell tactics. Just old fashioned good manners. Will return no worries. Greeted at the door and helped with information about the gear I needed. Show details

Exactly what I needed – Great product and service. Team members was able to answer all questions about the products and great service even helped load my new products into my van very happy will be back next shopping trip Show details

Great array of equipment – Could have spent all day walking around and picking up replacement tools and the latest and greatest equipment . all you guy's need is a coffee/ bottle shop and some female staff instead of all the old men. Ha Ha Ha Show details

Great service and good deals – Had some great deals on and the staff were friendly as always. I even won a milwaukee eskie. Always enjoy the End of financial year deal nights. I'll be back soon. Show details

Perfect – Great service with good advice on the range of new tools available ! I got what I needed and were shown other options that was very good to know ! I’ll be back for more in the near future Show details

Excellent service! Pat knows his stuff! Will be coming back! – Wonderful service, had a chat with pat on what I would be using the tools for and he was able to point out exactly what I should grab!

Very satisfying shopping – The thing I like about Total Tools Brooklyn is that the staff actually want to provide customer service...it is like the traditional support you used to get at hardware stores. Love it, very knowledgeable and engaging staff.

Good Service – Went to purchase a pipe bender in Geelong and found they were out of stock but they put one aside in Brooklyn and when I drove down later in the day the sales person happened to know exactly which one it was an had it at the front counter. No wasted time! Excellent.

Amazing selection, very helpful staff – A dangerous place to go if you like tools - great selection, very helpful and knowledgable staff. Selection of products is impressive.

Great place to shop for tools – Great service and help. Friendly staff, clean and organised tools on display. Great selection and variety of tools and brands.

what I needed when I needed it!! – Found what I needed, all except one on the shelf, and the one not available? Salesman made a call and directed me to another store not far away that had what I needed. All the help I needed, and right price. Thanks Brooklyn!!!

Total Tools are a One Stop Shop for Tools – From the moment you walk into the Store, You know that you are in the right place. Unbelievable range of Tools and Sundries. Staff are Friendly and knowledgeable, without being overbearing and always available for advice. Total Tools are doing it the way that it should be done. Keep up the great work. I will be back soon for some more therapy.

It'll do – Purchased Saber bandsaw. Appears to be good value for money when compared to the cold cut chop saws available. Cuts well and is reasonably square straight out of the box.