Total Tools VIC, Sunbury

Excellent customer service – First time customer & decided to go here instead of competitors & it was the best decision we made. They were very knowledgeable & helpful in our selection of garden hedgers. Show details

Great as usual – Love love love my $7 sunglasses, I don’t need to stress about losing them & I know exactly where to find a new pair when they get too scratched to see through any more. Friendly service from the guys at the desk as usual. Thanks :-)

Good products, Good range, Good service – They had what I needed, when I needed it... Service was was helpful... Price was competitive... Would be happy to recommend Total Tools to one and all... Show details

Went on for Air hose got it – I got to the the door in Sunbury total tools and the guy was excellent he pointed me right to what I want in and out in 5 minutes well done Sunbury total tools Show details

Always friendly – The staff at the Sunbury store are always very helpful and friendly. They are very genuine in their pursuit to please. The store has a wide range of stock to select from. Show details

desperately needed – log splitter - no other Total tools had them in stock, only problem I encountered was the sales assistant left me on ph for 10 minutes until another young bloke picked up the ph in error, and hten I got excellent service Show details

Great service – Sunbury Store staff were excellent. Needed help with click and collect and they made it very simple. Even ran the product out to the car in the rain and made sure everything was right. Show details

Love total tools – My queries where answered over the phone and when if came time to pick up my tools it was ready to go. Great and friendly service at total tools sunbury. Show details

Karcher K4 pressure cleaner – It works extremely well. I cleaned a concrete path the first time ever in 30 years, it was almost too good because it exposed cracks that were invisible before. Thoroughly recommend. Would like holder to store second lance. Show details

Great service – Just needed a spark plug tool 14mm for my Mercedes-Benz and was able to get one Cheaper than eBay, Great place also brought bits and pieces need in my work shop for a while. Show details

Perfect – Great staff The staff member was only to happy to help new exactly what I was after and was able to show me where it was on the shelf also gave good advise on the Stanley stapler and the type of staples I needed Show details

Good customer service and product – Very good variety and good customer service. Was good bargain I bought from Sunbury store. Staff explain really well about the product and the options as I don’t have much knowledge of tools. Show details

Met at the door, asked what I needed and taken to the zone. Assisted with product information – Succinct and focussed service. My needs were assessed and the product range was presented. Comparisons between price points were outlined. In and out in 15 minutes, that’s good shopping for me! Show details

items brought – I had to get some cutting blades for angle grinder,big selection,different brands and styles,easy to find in store,customer service was good,prices were good,on the way out there was a specials table also brought some cheap screwdrivers,will be back for sure. Show details

Good friendly staff and service – Good honest staff helpful and friendly ! Make you feel like you are very comfortable in there ! Product knowledge is terrific across all the tools and that helps all kinds of people who walk in ! Show details

Fun atmosphere with friendly service – The customer service employees were most helpful in the Sunbury store. What I noticed was friendly banter between the employees which reflected across to the customer in the store at the time Show details

Good knowledge & service – Helpful and knowledgeable staff. Good range of products available and at reasonable cost. Insider ph. number identifier works well. Sales staff member was more helpful than pushy. I appreciate that approach Show details

So far so good – The staff member (Curtis Jones) who helped me was great. I am waiting on a call that the case has arrived, then I'll give a 5 star review. Excellent range and good service. Show details

Tools – Sales assistant guided me to the tools I required and was a good range to choose from. Assistant also suggested I join Total Tools rewards program, took down details and set it up Show details

Great selection with competitive pricing – Helpful staff member. Treated me like a customer. Store racking under going major change but minor inconvenience. Lots of stock on hand. Easy access to store with lots of car parking. Show details

Good experience – I asked questions and got good advice...was not force fed or pushed in any direction. I will return and build on my new purchase. Bit expensive. Friendly staff. All good. August 19th 2019 Update: good experience overall I visit store quite often and I am impressed with the choice and range but being a tradie I am a lot less impressed with the price. Find myself heading accross the road to bunnings for some things. Show details

Professional Service – The staff in Sunbury were very helpful and knowledgeable, and even though I was taking my time, they didn't hurry me or hassle me every 2 minutes like some stores do. Thanks again guys, I'll be back soon for more. Show details

Got exactly what I needed to do the job – Didn’t need to run around looking for the right tool. First place I went to & it was on the shelf. Time saved by not having to visit shop after shop to find it. Show details

Found what I need – I couldn’t find the right side cutters for my job as a sparky. The staff member tracked them down and has orders them in for me. Then he was also patient while I went back and got some other things in the store.

Good range of quality gear – Every time I visit I find a new tool that life cannot continue without. Fortunately I have a tradie trailer and can pass on my older stuff to an eager apprentice. December 8th 2018 Update: Huge range Got to try on a heap of boots. Even offered me a chair to be comfortable. No pressure or hard sell. Brought me the full range of my size then left me alone

Good advice and helpful service – The staff member was attentive andchelped me find exactly what I needed. The advice I got helped me complete my project with ease.

Milwaukee Hedge Trimmer – It’s dose just what I expected it hedged my plants lovely I thought the back and forth action would have been a bit quicker but it does the job nicely

Friendly and helpful staff – Spent 45 minutes in Bunnings looking for a particular drill bit. No help and no drill bit. 1 minute in Total Tools helpful staff got me the drill bit and out the store. An absolute pleasure to shop there.