Amazing Service! Amazing Products!
Website is very easy to understand and navigate to find what you want, there is so much to choose from and always something new to look at! the quality is amazing, and customer service is the best and just overall love the company and services!!!!!
- Verified customer
Best customer service and quality items
I've been buying from Tragic Beautiful for at least a year now and Mel is the absolute best!! Items are always good quality, never had any trouble with faults (but I know I would be in good hands if this did happen) or products not being displayed properly. I'll continue to shop here and show support for Mel and the company. 5/5 stars for customer support/service and products
Excellent customer service
Purchased a pair of shoes from the store. Unfortunately I ordered the same size but the exchange process was quick and provided with excellent customer service. Would definitely use again.
Amazing range and fantastic customer service
I’ve been shopting with Tragic Beautiful for years now. Their range of clothing and accessories is divinely eclectic and there’s always new stuff coming in! Prices are great and delivery is fast. The one problem I had with a non-fitting item over the years was sorted easily and quickly. A pleasure to shop with!
Absolutely love this store. Everything is amazing and products are delivered in a prompt manner. So happy!
Store was so easy to navigate and I love all the products available. Quality of products were perfect! I have bought makeup that arrived perfectly and a cauldron which I love.
Love Shopping at T.B!
I absolutely love shopping with Tragic Beautiful! Website is easy to navigate on the computer as well as on the phone. The range is amazing and constantly changing, it caters for a range of alternative styles and interests. Products I have purchased have always been high quality. Their customer service is second to none. They go above and beyond for their customers. I love the VIP group, the staff and fellow customers are great - so friendly and down to Earth! If there's a problem (which is rarely) the staff are on the ball to make the shopping...experience a amazing one as well as rectify the issue! I love the variety that caters to many different tastes. The owners and staff actually care about their customers :) Mel has been amazing and been able to order items in from overseas that we otherwise wouldn't of had access to! Great range and have also set up new ventures including makeup (Evil Eye - designed in Australia, cruelty free and vegan) and skincare (Witchcraft Skincare - which is made from vegan ingredients and is sourced locally and ethically) ranges which I also love and support. Love them and rarely shop anywhere else x :D
So many kooky things!
Love all the different goodies on this site! I've bought everything from chunky shoes to cat lady cups, all of fantastic quality every time. They always speedy delivery and lovely customer service!
All round brilliant store for all things alternative.
Tragic Beautiful has one of the easiest online store fronts to navigate that I've ever experienced. Their product range cycles and has new products almost weekly! I'm a common customer with them and have never had a bad experience. They are a relatively smaller business in comparison to some so they make the time and effort to grow a connection to each of their customers through the VIP facebook page which makes me feel valued. I'd never need to shop anywhere else. :)
The BEST online shop for all things alternative.
Tragic beautiful has a vast range of products.. ranging from clothing to occult/witchy apothecary and books.
I have been shopping with them for almost a year and my products have always been the highest quality!
I honestly love shopping with tragic beautiful and will continue to support them.
- Verified customer
Best store for Hair Dye advice.
Wow - Tragic Beautiful has an amazing range of cruelty-free and vegan hair dyes. The customer service team were super helpful with advice and helping me select the right products for what I wanted to do. Delivery was swift and my purchase was safely wrapped.
Love everything from here
I purchased some hair dye, a coat and a Killstar handbag from here and everything arrived overnight and was amazing. I even got free lollies and a postcard with art on the back!
Tragic Beautiful Are Amazing!!!!
TB are amazing! I have been buying from them for years. They are always super helpful. They have a great range of gear. All the best clothes and always have the hair dyes that I need. And they have been super helpful getting in a few special order items for me.
Great customer service and fast delivery, below average product quality.
I purchased a dress, a handbag, some stockings and some cute pins. The dress and handbag were a bit overpriced for the quality of the items (the bag was PU rather than leather, information not clearly stated on their website, and the quality of the item was completely different to the pictures on the website). I loved my pins, no issues there, but I’ve seen the same pins on allieexpress for a fraction of the cost.
However, I’d highly recommend *NEVER* purchasing stockings from them. I paid $15 for a pair of tights that were the worst qualit...y I’ve ever had. Seriously, go to Coles and buy the cheapest pair - you’ll get better value for money. The brand was a cheap Chinese brand that was no doubt insanely marked up and they ripped as soon as I put them on. I wear stockings and tights all the time so I’m very careful when putting them on. I’m 68kg, my nails were in perfect condition so as not to snag them - they ripped immediately.
Absolute legends! :)
After having an awful experience with RY.com.au, I was SO happy to find Tragic Beautiful!!! Great extensive rage, easy ordering, excellent communication, free standard shipping for my order (over $89), super fast delivery (ordered at 3pm Friday arrived 11.30am Tuesday) and fantastic packaging of goods!!! I even got a little lollipop surprise! Could not be happier! Thank you tragic beautiful!!! <3
- Verified customer
Amazing customer service!
I ordered a pair of shoes that only ships from the USA. Unfortunately, I ordered the wrong size. Tragic Beautiful offers returns or refunds, which in itself is kind of amazing as usually stores that import items from overseas don't offer this option. I returned the shoes and received confirmation from a rep named Peta. She told me that there may be delay in the return due to the Xmas holiday which I completely understood. I paid for standard postage and asked Peta to let me know if the shoes arrived earlier than expected so I could upgrade my p...ostage to express as I really wanted the shoes for NYE. The shoes arrived at their warehouse on the last business day before NYE and Peta got my shoes out straight away for pickup at a post office the next day. She stayed in contact throughout, giving me updates. She was really friendly and, given that it was my mistake that resulted in the return, she went above and beyond to make sure I had my shoes when I needed them. I have never received such amazing service before!
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