OS holiday cancelled because of Covid. We sought refund of Travel Insurance when it became obvious there was no claim available. Insurer (NIB) eventually approved refund after a couple of months and advise that refund was paid to Travel Managers in September, but we still haven't received the funds. Would never use Travel Managers or NIB again.

Booked an overseas trip with an agent named Luke at travel managers Australia but due to Covid was cancelled but fees were gouged at every single corner as they blamed hotels, venues, tours, 3rd party book agents etc despite proving after contacting each place that not one charged fees.

Avoid but if you don't, research and don't take facevalue whatsoever.

We booked two cruises with Deborah Duncan (Travel Managers Australia). She has been a nightmare to deal with - no communication whatsoever. She stated on our documents that we could change our cruise at a cost of $100 per person. It turns out that this was a lie on her part. I would never book with her or this company again. She is unprofessional, unreliable, and arrogant.

Chris organised our honeymoon to South America. We did the Inka trail to Machu Picchu, explored the Bolivian salt flats (AMAZING!) and other great places we would not have thought of had we organised this trip on our own. As Chris knew our itinerary and was our contact throughout the trip, he also helped me feel safe exploring this continent.

Michelle from Craigieburn is always helpful and willing to go the extra mile. Even when things went wrong twice while we were overseas - the local companies' fault - she fixed it immediately after our panicked email, so all went well after all. Saves me a lot of own running around, researching, and it's a pleasure planning and brainstorming with her! Excellent service, well done!

I have used Marnie now on several occasions for travel, and her service is absoultley exceptional. Throughly listens to what you want to achieve on your holiday and books accordingly.

Could not reccoment highly enough.

I would not recommend anyone to use this company. Mistake after mistake was made with incorrect pick up times, incorrect check ins, booking us on 6am flights to have a 3pm check in and have to wait around for hours etc. The worst mistake was booking us on a too short connection time, which we flagged we were concerned about but assured by the travel agent [name removed] that this wouldn't be a issue. As a result of this too short connect all our luggage was lost for 4 days and the agent offered absolutely no help to rectify.
I would highly recommend no one to use this company, I would of done a better job booking it myself.

Booked overseas flight and tours, cost me a lot of money with tours I paid for and did not use. paid a lot of extra money with internal flights luggage should have been paid online not at airport, correct advice from Travel managers would have saved me lot of money. have a problem with insurance Travel managers wont even answer my emails regarding this now that holiday is over. They need more knowledge about Europe.

Earlier this year we had the pleasure of booking our Asian holiday through Zora at Travel Managers, Brisbane.
Zora was very considerate, obliging, friendly and very professional.
Our holiday was very well organised, accommodation was great and our tours were well coordinated.
Zora`s inside knowledge at the locations provided tips and guidance that helped when moving through transit.
We can`t thank Zora enough for her help and will certainly be seeking Zora again for any future travel. :)

In an on-line buyers world, providers need to deliver confident, knowledgeable professionalism with prompt and personalized service. Laura at Travel Managers, Cairns epitomizes this. We can't thank her enough for her help.

Brendon and Noelle at Albury Travel Manager, were so good, the information and service was excellent. I wouldn't mess around organising a trip myself again. Saved so much time. Their knowledge, extra tips and hints for our trip to Vietnam was great. thank you.