TravelManagers Australia

I would highly recommend Amanda from TravelManagers for any trip you're planning. It was such a pleasure to work with Amanda, who I found to be reliable, knowledgeable efficient, friendly and very easy to work with. Her communication was clear, professional, and always helpful and supported along the way by keeping in touch. I knew I could contact… Read more ·  1

her if I had any issues. The simplicity of using the Trip Plans App each day took all the stress out of travelling. Amanda was genuinely interested in understanding one's travel needs and preferences. She was always available and willing to find answers when something new pops up and if I had any questions. There was never that feeling that anything was too much trouble. I left my reading glasses/sun glasses on the Ghan and with the help of Amanda, who contacted Journey Beyond on my behalf, they were found and returned by Courier. Couldn't be happier with the service provided by Amanda and would highly recommend Amanda’s services to anyone planning a holiday. Thank you, Amanda - 5-star service!!

Eva Green made our Bali trip an absolute dream! From the moment we started planning, she was so easy to work with and genuinely cared about creating the perfect holiday for us. Every detail was thoughtfully organised, from beautiful accommodation to smooth transfers and amazing local experiences. It was the perfect balance of relaxing by the… Read more ·  1

beach, exploring stunning places, and enjoying everything Bali has to offer. We didn’t have to worry about a thing—Eva had it all covered.

What really stood out was her passion, support and communication. She was always there to answer any questions and made the whole process feel effortless and stress-free.

Thanks to Eva, we came home with the most incredible memories. I wouldn’t hesitate to book with her again and highly recommend her to anyone looking to book a holiday.

Eva you are amazing, thankyou. Warm regards Karren-Lee Pearson

We had a terrible experience. Our travel agent would not respond to us for up to a month. Did not communicate policies or booking details in a clear manner. For example, booked us into packages without being clear this was the booking structure and labelling only one of them as non refundable when the whole thing was. We would ask questions… Read more

about the pricing only to be met with radio silence for up to a month. We were coming in at a final cost of over $2000 over our original cost. Due to the lack of communication I ended up having to take time from work to call to ask about this. I was told it was due to flight price increases when I remarked these were only $200 not $2000 no response was given.

We then did our own cost breakdown which was a staggering $1500+ different to what we were being given by the travel agent. When pressing for this the agent admitted there was an $800 discrepancy they couldn’t rectify. How they got $800 and not $1500 I am unaware. They continued to price things up to $500 more than what I could find online (this for example was for bullet trains). We also had requested things not be booked guy they were included in our packages anyway. When we pressed further with questions the agent told us our deposit was non refundable (not reflected to us clearly on our quote or communicated to us at time of booking) and has since in writing told us they consider the engagement closed and refuse to communicate with us anymore about this deposit which we have now lost in entirety.

This coupled with absolutely abysmal communication and coming in close to $3000 more than the original quote (as we removed elements) I warn anybody from using this service as you will not be met with customer service and price clarity. I have spoken on the phone to the ACCC and encouraged to make a complaint which we are doing.

I have used travel agents before and this is by far the worst I have ever used. I have since booked the trip myself for my group and it has been faster, cheaper and we are staying in much nicer accommodation.

I recently went to France and the UK for a month. Michelle was recommended to me by family. This was my first oversea holidays and I had no idea where to start or where to go. As soon as I met Michelle I felt at ease. Michelle was wonderful to talk openly to in person. Michelle was always prompt with communication which I valued as a shift worker.… Read more ·  1

My questions, and ideas were all addressed and implemented. I brought so many jumbled plans to the table and Michelle magically put them all in order and made sense of them. I never felt that anything I would ask for or need to change at the late stage of planning, was inconvenient or not possible. Communication is very important to me, especially when my trip had over 4 countries, 12 hotel stays, car rentals and train trips. The detailed notes that Michelle had put together for me was incredible. I always knew what to do, when and where. As this being my first time overseas and visiting non-speaking countries, I was so grateful. All the accommodation booked was perfect. During my initial meeting with Michelle we talked about what I needed at the end of the day from my hotel room. I was not disappointed. Every place was clean, tidy and had perfect location. I could tell that not only did Michelle deliver exactly what we discussed, but that Michelle’s personal travel experience was evident. Over the months leading up to the holiday and while on the road, Michelle was always on hand to answer communication. The package that was put together with all countries broken up into step by step directions, day by day was indispensable. The communication in these packages gave me the confidence to enjoy my holiday without any stress. Throughout the holiday we had a sudden change in circumstances and I had to stay behind for 5 days in London. Michell not only made all the calls, new hotel bookings, but also made all the necessary communication to future bookings. My holiday was amazing because of Michelle. Her experience in the travel industry is clear and vast. I can’t wait to plan my next holiday with Michelle.

We booked our very recent Ireland, Scotland and England holiday to celebrate a special wedding anniversary through Amanda Brady from Travel Managers. From the very beginning Amanda was so in tune with everything we were wanting to do while also offering very helpful suggestions in planning our trip. She is so super knowledgeable about everything… Read more ·  1

and so quick to respond to any queries we had. The Travel Manager's app is brilliant but also having printed copies of everything to fall back on when wifi isn't co-operating. Prior to travel, Amanda explained how everything would work and made sure we had the app all set up ready to go. The entire trip was everything we hoped for and much, much more - not a single hitch anywhere. Her "sparkle" went with us everywhere with some lovely surprises along the way. Flights, our tour, accommodation and car hire were perfect! we wholeheartedly recommend Amanda for your travels. She takes all the stress away to give her clients the perfect holiday. Thank you Amanda for everything you did for us, we really appreciate it!

Excellent trip to Japan. Glad I chose Bunnik tours through Janelle Beuchner as small group tour took us to many interesting places. Would highly recommend Japan Discovery tour Show details ·  1

Thank you Janelle I did appreciate all your help with our bookings everything went so smoothly. We had the most wonderful holiday in Japan. We look forward to having you look after us on our next touring experience Show details ·  1

Amanda recently managed a family trip for us to Fiji. this trip included flights, great accommodation, transfers, insurances and a cyclone! We have used her services before for multi destination international travel, it's so reassuring to know Amanda is constantly watching your trip, quickly and efficiently communicating any changes, sending… Read more

reminders for check-ins, all whilst you enjoy yourselves! we would definitely recommend Amanda for all your travel needs.

Worst travel experience in all my years – By far the worst travel agency experience I’ve ever had.. far more inconvenient and time-consuming than if I had to do it on my own. Please read the thread on TripAdvisor about Travel Managers before booking. I wish I had. My husband and I are travelling from Australia to Argentina with our 3 children - 2 x infants and a 4 year old. We booked over… Read more

6 months ago and have had nothing but problems. We are less than a week out and we don’t even know what our baggage limits are, despite several calls to the airline because Cassandra at the agency has not. Our requirements to Cassandra before booking were no long stopovers and at least one bassinet seat. After 2 months of chasing her about confirming our bassinet and getting the ‘haven’t heard anything from the airline yet’, I called myself and was told she hadn’t even booked us on the right seats to be able to have a bassinet. If we wanted to change seats this late, it was going to be at an exorbitant cost given the price difference across months. Cassandra didnt even know she had to book us on different seats to fulfil our requirements and simply told us the process to book the bassinet was to book and pay for the flights first and then request the bassinet afterwards. If we had have known that we needed to book better seats, we would have booked them at the time the fares were a decent price. Otherwise we never would have booked these tickets at all as it is essential to have one bassinet when travelling with two babies and another young child. By the time I myself gave up waiting for Cassandra to do her job.. and called myself, the seat issue was far too expensive to fix. The booking has been a disaster to say the least and we haven’t even left yet.

Terrible service – My experience thus far with travel agents are they use their expertise to book flights, accommodation and activities for their clients. They can usually obtain a much better price for their clients too. They can really make your holiday exceptional. I went with Tanya because she professed to be an expert on Japan. That wasn’t my experience. She… Read more

was very quick to charge me the $250 admin fee but unfortunately stopped there. I booked my own flights, all she did was google 2 accommodation options and suggest 1 activity. You would be better to go to a professional travel agent or just do it yourself.

Unprofessional and unknowable – We planned on holidaying to Japan for the first time and seeing Tanya’s blog that she was experienced in this location we put our faith in her expertise. Boy were we disappointed!! We told her our budget in the first email including flights, accommodation and places we would like to visit. She told us we would have to book our own flights (which… Read more

we did and got them cheaper than she quoted) she then emailed a list of accommodation options (that was googled no cheaper options we could do better ourselves) With just accommodation and flights we had already exceeding our budget so had to make the decision to cancel the trip. Tanya refused to give us the $250 back even though she had done nothing up until this point. Absolutely terrible professionalism giving us no guidance on the trip at all. It would be cheaper if we booked ourselves and she didn’t seem to know anything about Japan. Very disappointing experience. Don’t waste your time or money on her services.

Always a great consult with Eva Green. Listens to understand our travel plans, has do much experience around the world. An absolute dream to work with on all aspects of our travel. Could not recommend Eva enough. Her personal touches, makes us feel like exclusive travel consultant. Show details

Living a busy life makes holidays all the more important, but also means there’s no time to plan them! Janelle has helped us maximise our time and streamline our holidays, and offered tips and recommendations that have made our time even more enjoyable. She is also a miracle worker when you’ve made a spur of the moment decision to travel and… Read more ·  1

things are booking out before your eyes! We will absolutely keep making the most of her expertise in the future! Thanks Janelle!

Nicole Edgar from Travel Managers delivered an amazing experience, organising and booking a flawless trip and providing insightful and detailed information and advice that gave me full confidence in travelling solo to Japan, across six cities over two weeks. She was just a text away to answer every question I had and went above and beyond to… Read more ·  1

ensure every part of the trip went exactly as planned. Everything was organised perfectly and truly exceeded expectations, a testament to Nicole’s attention to detail and extensive experience in the travel industry.

Michelle was absolutely wonderful. We have used her for two trips — one to Canada and Alaska, and another for a large family cruise — and both were organised perfectly. Everything was taken care of, so we didn’t have to worry about a thing. Michelle is super friendly, efficient, and even came to our house to go through the trip details with us,… Read more ·  1

which made the whole process so easy. I would definitely book with Michelle again and highly recommend anyone travelling to do the same.

We can’t thank you enough! Thank you.

⭐⭐⭐⭐⭐ Amanda from Travel Managers was absolutely amazing. She planned our holiday to Singapore and Thailand and everything was perfect from start to finish. She provided loads of useful information, tips and advice, and the accommodation she chose was spot on. Flights went smoothly and everything ran exactly as planned. This holiday was honestly… Read more ·  1

one of our best ever. This is the second time we’ve used Amanda, and we hope she’ll be our travel agent from here on in. Highly recommend!

Amanda assisted us with planning and executing our trip to USA. The communication was excellent and she got a feel of what we wanted from the trip. Flights, accommodation and the few tours we booked all ran smoothly. We had the most amazing time and the was very stress-free with the organisation thanks to the Amazing Amanda! Thank you Amanda, cant wait to plan anther trip with you. Show details ·  1

Thank heavens Sharna Chambers is back in the travel industry. Her assistance, knowledge and service (right down to text messages on the day before we were due to go on a tour, etc) was outstanding. Nothing was too hard and was always there ready to assist. We will use Travel Managers for our next overseas trip while she is there!! Show details ·  1

Wonderful experience with Eva Green, our travel manager. There were alot of transfers & accommodation involved. Eva absolutely nailed the brief for our European family holiday. Highly recommend Eva. Show details ·  1

Janelle was fantastic to work with from beginning to end. She took care of every detail of our honeymoon to Japan, which made planning really easy and stress-free. Everything was well organised, an easy to follow itinerary, conveniently located, lovely hotels and even thoughtful touches like honeymoon cards waiting in our rooms. Her care and… Read more ·  1

attention made the whole trip really special. We had an amazing time and are so grateful. We’ll definitely be booking with Janelle again for our next trip!

Janelle, our personal Travel Manager is your go to travel buddy. She has taken care of many of our overseas holidays and when issues arise (as they do) she is there sorting it out for you. Be sure to chat to Janelle so she can bring your travel dreams to life Show details ·  1

Eva Green at Travel Managers was an absolute delight to deal with, very knowledgeable and provided much advice and many tips and tricks to ensure a seamless six week journey travelling through Europe Show details ·  1