They sell deals easily found elsewhere without the 241 ''offers''. Do your homework before you fall victim of this scam company. Considering reporting to ACCC for false representation of their products. Their customer service appalling .

I feel The 241 voucher is a scam. Non transparent. When I brought it sales person said mega cruise store has all offers other agents offer, but actually don’t. Can get same holiday through local travel agent cheaper and perks.

My partner and I usually book our own cruises through travel megastore online.
But I had a small problem with booking this time Heather Shane to the rescue thank you so much you were very prompt to contact us with so much help and I can’t believe you even got our deal cheaper than what we were Already getting it for ,then setting us up with some free money on 365 thank you so much Heather we appreciate your work. Look forward to booking our next holiday with you.
Steve & Nicola

We were booked to leave Brisbane on the Pacific Dawn on the 14/03/20. Unfortunately the cruise was cancelled due to coronavirus. I phoned Cruise Megastore and spoke to Matt Wilson to see if we could get a refund. Matt contacted P&O on our behalf, forwarded an email containing a P&O form for us to complete in order to get a refund. Matt was extremely efficient and helped with any queries we had. It was a pleasure to deal with him.

Heather our Consultant was super helpful when I rang in relation to a special offer. I was not in a position to make the final decision on the first phonecall, and that was respected. All relevant information was emailed and I was able to digest it in my time. When I was ready I replied to the email and Heather called me promptly and I booked the trip. Now we are just waiting now under the ship sails - literally! Thanks Heather.

No extra fees. I was called immediately upon online enquire. Naveen Kumar was extremely helpful. Booked 2 rooms next to each other on Sapphire Princess 3 day cruise. Cost was only $881 for 3 people with $150 voucher for on board spending. Met all expectations. Highly recommend.

All explained very well - Belinda was very efficient and helpful, including good follow up and responsiveness. This includes a offer for travel insurance which I’ll take up soon. We look forward to our cruise in April.

I have been very happy with Matt's friendliness, honesty and customer service he was so helpful at getting the best options for us ...I'm now changing with him for future holidays .

Heather was very experienced and easy to understand during the booking process. I would definitely use this company again to book up a cruise especially with Heather being so helpful.

Dealing with Heather was a simple process. Her prices were great from the start. Information readily available and service at a top level. After bad dealings with another company Heather proved good service is still out there

Darren booked us a cruise for my husbands birthday in 2021. He was knowledgeable, and very patient with all the changes and made the process easy.
No ask is too big for this guy. I will be booking with him in future!
Thanks Darren, you're a Real One!

The booking process was excellent. Isabella Clarke was extremely knowledgeable on helpful to us and secured 2 seperate cruises for my family. I will recommend her services to anyone wanting quick and professional service.

Within a couple of hours of giving Bel my requirements, I had a quote, chat on the phone and booked the cruise with an amazing deal and price. Easy to deal with, answered all my questions and will definitely be back for future bookings.

Banjoe was amazing in assisting us on planning and booking our cruise for my husbands 50th birthday.
We got exactly what we asked for and more. including where on the boat would be best suited for us due to sea sickness to on board credit and dining times.
We cant wait for the trip to come around and I know any questions I have Banjoe will be there 24/7 to answer them for us.
Thank you Banjoe and thank you Travel Megastore

Carmina was so friendly, helpful and patient throughout the booking process and right through to boarding the ship
Totally satisfied with P&O Aria; as usual, staff were friendly and helpful but discreet at all times, Brisbane to Eden to Melbourne; our job was to enjoy while the crew manoeuvred the ship around unsettled waters and winds... did not realise the extent of the climate till we disembarked; thanks Captain Nick, awesome job

the phone call I had with Belinda was great made me feel great talking about the cruise she was good at explaining everything thanks again hear from you soon yours anthony

She done great job and I love it every mins. She make sure that cruise is aware of us be deaf. I am satisfied with room and meals. Love the trip help me relax.
They make sure we have door light flash, TTY and capital on movies outside.

The staff member taking my booking from cruise mega store was respectful and considerate. He listened to my previous experience where a holiday had been cancelled due to the current virus situation and gave the impression he was genuinely interested in meeting my needs. I am hoping this will be borne out when I take the cruise

Ad caught my eye called up pretty much onto booking straight away with Caterina found her to be polite quick & efficient booking done in no time called back again to add another 2 parties to the cruise
Happy Days now 390 more days to go lol

The trip is matched my expectations, I will go to the trip to understand more about our neighbour countries. I expect the trip may be fun, safe and no any sickness occurred, such as coronavirus.