Travel Megastore

Found consultant very helpful and is prompt. Gave me confidence to book with her.
However found the megastore company not Very generous to reward repeat customers. Eg.
No on-board offered despite consultant trying to negotiate with her boss for her client.

The booking process was very seamless, very easy to understand. Isabella was excellent and provided great customer service. Isabella is very proactive, engaging and provided a wonderful experience to someone like me who has booked a cruise for the first time.

I had compared pricing at 10 websites for my selected cruise. Cruise Megastore was 2nd only to 1 site but was offering some onboard credit which gave them the competative edge. Then I noticed the online chat message which stated more discounts may be available by speaking to a rep, so I left my details. The lovely Isabella soon called and steered me in the direction of more savings with Discover365. Her friendly attitude and knowledge of the business was excellent. Yes, she saved me a few more dollars.

The booking process was easy enough but it did seem to take a long time to work out what suitable cabins were available. The price from when I initially made an enquiry to when I decided to book increased dramatically. I would have appreciated it if I could have put the original enquiry on hold while I spoke to my family about the cruise. Even if I was given a specific timeline eg., 24 hours or something that would have been helpful.

My friend booked the cruise for me, but I had quite a few questions, to which Belinda Weblin always responded very promptly by email. I am very happy with her service.

I was trying to book a cruise online, however, found it difficult to navigate through all the steps on my small phone. I called Cruise Megastore originally just to gather some additional information and to ask for some assistance. The consultant I spoke to (Jodie) was extremely helpful and answered all my questions efficiently. She smoothly took over the booking process from me and was very understanding of my requirements. She did not rush through the conversation and took time to investigate all options.

Booking process was great, hassle free and very thorough. Yes it did match my expectations and some! no unexpected expenses. we have not been on the cruise yet so we cant possibly answer if we are satisfied with accomodation, food etc.

I spoke to Jodi about booking a cruise from Sydney to New Zealand. Jodi answered all my questions with honest,friendly advice providing details about cabin layouts,location etc & made the booking process very easy.Jodi sent all details to me within 24 hrs. All in all I would recommend Jodi to any traveller seeking expert & professional travel info.

I rang to enquire about a cruise from Sydney to New Zealand and spoke to Jodie. I received very helpful advice and was offered a discounted price. The booking process was easy. The additional information provided made me confident that I had selected the right cruise.

Caterina was sensational and she looked after every single detail for me. This is my first cruise and I would have no hesitation in recommending Caterina to all my friends

Jodie is great, she compared prices to achieve affordable outcomes without compromising on needs and wants. Furthermore, she went above and beyond throughout the initial consultation and after sale service. Very happy!!

The booking process was excellent!!! Caterina Deidda quickly understud what I want to book and answered all my questions! She booked us two cruises, exactly what we asked. We are very happy with the bookingI I will answer all other questions after the trip.

I’ve just booked a European cruise May next year. Isabella Clarke was the team member I dealt with. I can’t praise her enough. Her phone manner and customer service was excellent. Would definitely recommend her services.

As a first time cruise buyer I found the process of choosing and booking very easy with the help of Jodie
and I know she will help with any further queries

We have just booked our cruise for FEB 2020 for our 1 year wedding anniversary and we honestly can not thank Ashleigh enough!! She was helpful and so amazing, every question was answered and the price was so affordable. We are so looking forward to going and celebrating a very special week (birthday, valentines day and anniversary) on the ship. We cannot compliment Ashleigh enough, your service was far from amazing and you were so so helpful. Excellent customer service and the booking process was so so easy! Thank you Ashleigh!!

Excellent customer service by Isabella Clarke, very friendly, provided me with quotes and pricing very quickly, always called back within minutes after emailing her with different queries. Will definitely be using her service in the future !!

This was the first time I dealt with Cruise Megastore and I can say that I had a very satisfactory booking experience. The price was very affordable, and Belinda was very helpful and efficient in her communications. She gave us an excellent service and we very much look forward to our upcoming cruise.

I dealt with Isabella Clarke she was brilliant and did everything I requested without hesitation, she was happy friendly and extremely helpful. My experience was a very pleasant one and am looking forward to our upcoming cruise to Tasmania in February.

Very excellent not pushy very helpful and friendly. Was understanding and helped with everything checked out all avenues for us and offers pleasant and to speak to and organised what we needed very happy