TravelOnline

TravelOnline

 Verifiedtravelonline.com
4.5

1,334 reviews · Statistics

PositivevsNegative
90% · 1,195124 · 9%
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Trip Completed Yes (312) · No (72)
Transparency
4.0 (318)
Customer Service
4.1 (371)
Ease of Booking
4.4 (373)
See the Best Booking Services in 2024 as rated by Australians on ProductReview.com.au.

Reviews

1,334 reviews
Michael
Michael
 

Rip off,complete, rip off

They ripped me of $1200.00 said that it has expired with airline.l did ring airline and they have NO record of this matter.The girl that took my call
Completely ignored my plead and hung up on me. So please everybody out there. Do not go through these people. They will rip you off. I give you guys -1,000,000 for customer service and -1,000,000 for being honest. I will be contacting A current affair's.big mistake guys very big mistake
TravelOnline
TravelOnline   DM   
More
Megan G.
Megan G.SAMetropolitan Adelaide, SA
 

Family travel

Good value for money in packages
Good communication
Easy to book Show details ·  1
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Fun Family
Fun FamilyNSWSydney Surrounds, NSW4 posts
 

Fantastic holiday experience

The girls at Travelonline were attentive and helpful. The rates are great also. We will always travel with their company. Show details ·  1
Jamie B.
Jamie B.
 

Wonderful experience with a great company

Absolute perfect team to book your travel with, the pricing, the payments options are a massive bonus. The team keep you up to date and respond promptly to any questions or concerns
Well detailed itinerary and everything explained to make a stress free holiday
Looking forward to booking future trips Show details ·  1
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Kara H.
Kara H.
 

Holiday

Booked everything for our Fijian holiday with ease! Highly recommend travelonline! Show details ·  1
Transparency
Customer Service
Ease of Booking
Narelle O.
Narelle O.
 

Easy holiday !

Easy and stress free - nil problems encountered.
All organised and left free to enjoy the holiday . Show details ·  1
Clairec
ClairecWAPerth, WA2 posts
 

Highly recommend

Booking process was quick and easy. Great communication from travelonline. All went smoothly and had an amazing holiday. Show details ·  1
Lyn
LynWAPerth, WA
 

Great customer first service!

The team were a great help when we had an unexpected issue with travel dates. Even after making the change everything was smooth sailing, from airport pickup on arrival to airport drop off on departure. We had an issue with a lost phone & without the help of the transport driver going over & beyond with his service we wouldn’t have recovered it. Can’t speak highly enough & would definitely recommend TravelOnline. Show details ·  1
Tracey McG
Tracey McGNSWSydney, NSW2 posts
  Verified

So easy to deal with

From our first enquiry to our trip, the service provided by the travelonline.com team was great and we felt confident using an online agency. We stayed at Centara Grand Karon, which was perfectlu situated on the beach. I have already recommended this company to friends. Show details ·  1
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Yasmin I.
Yasmin I.NSWSydney, NSW2 posts
 

Absolutely Perfect!

We booked a travel package to Bali and stayed at the Hard Rock Hotel Bali through Travel Online. From the beginning to end the package was amazing! Did not disappoint and exceeded all our expectations! Show details ·  1
Anne-Marie W
Anne-Marie WSASoutheast, SA
  Verified

No issues whatsoever

I was a little concerned as i had never heard of TravelOnline before, but we had no issues. We booked a week in a beautiful resort in Bali. Everything was as promised. Customisation of the booking was easy as, we changed airlines and added a couple of days accommodation, and it was so simple. Can not fault them.
Only thing I could say was we were given access to a beach club in the deal (which included free massages and other fun things) that was too far away to access easily. Show details ·  1
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Cathy Grace
Cathy GraceVICWimmera, VIC2 posts
 

Brilliant

Travel online was brilliant to deal with. Everything very well organised and I’ll definitely book with them again. Lisa the travel consultant was great- no hiccups! Show details ·  1
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meganclarkson
meganclarksonQLDSouth East Queensland, QLD2 posts
  Verified

Only good experiences

We've only had good experiences with these guys. Our trip in April 2020 was cancelled due to Covid and we were able to use the credits 2 years later with no issues. We just recently took a trip to Thailand and everything was fantastic. Would recommend. Show details ·  1
Diane
DianeQLDSouth East Queensland, QLD
 

Breakas Vanuatu

Staff and facilities are great.
Great beach and pool
Excellent chef amazing food Show details ·  1
Transparency
Customer Service
Ease of Booking
Rashelle
RashelleNSWSydney, NSW
 

Highly recommend travel online

Great package provided amazing service and very easy to deal with Show details ·  1

Questions & Answers

Terry
Terry

Hi all, Wondering if anyone has recently completed the Malta & Cyprus tour via Trip A Deal?
I'm hoping to book the tour for later in 2023.
The current price is reduced by 40% which seems too good to be true.....or is it just a dud tour that needs to reduce prices for some reason that I can't quite see?!
Any helpful information would be appreciated.
Teresa

TravelOnline
TravelOnline   DM   

Hi Terry, Trip A Deal is actually a competitor of ours so we are unable to comment on their reputation.

We also don't offer any tours to Malta or Cyprus. You may be better off asking this question on the Trip A Deal page.

Greg williams
Greg williams

What is COVID restrictions in Thailand and how much tobacco can we take out of australia

TravelOnline
TravelOnline   DM   
TravelOnline
TravelOnline   DM   
Greg williams
Greg williams  

When we change planes in changi do we rebook bags or do ground crew put it on Singapore airlines for us

Ang
Ang

Hi there,

We travel to Fiji in a weeks time, do we get sent our airline tickets before then please?

Thanks.

TravelOnline
TravelOnline   DM   
Shaun
Shaun  

If you are travelling with travel on line they will send you a travel voucher which you print and take with you to the airport check in.

See all TravelOnline questions

Details

CategoryBooking Services
Service TypesFlights
Awards 2018 and 2019
Visit official website

Contact info for TravelOnline

Mon9:00 am - 4:00 pm
Tue9:00 am - 4:00 pm
Wed9:00 am - 4:00 pm
Thu9:00 am - 4:00 pm
Fri9:00 am - 4:00 pm
SatClosed
SunClosed
  • ABN: 70100929799

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