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Travel Online

Reviews

Review distribution

5 star
938
4 star
102
3 star
10
2 star
14
1 star
33

Hassle Free

published

Booked a Fiji Holiday & everything went so smoothly from initial inquiry to final booking, Trip went off without a hitch so couldn't be happier with whole experience. will use again.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights, Insurance and Tour
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Dave! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.


Ben H

Ben HGreater Melbourne (Inner), VIC

  • 3 reviews

Great deals!

published

Booked a Bali package with these guys. Such great value for money. It was all planned out and Easy to follow. Way above our expectations and we will use this service again for sure.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
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1 comment
Travel Online
TravelOnline C.Travel Online

Hi Ben, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

Perfect & rejuvenating

published

We had a fabulous holiday, it was central to seminyak & Kuta & opposite the beach. Relaxing with happy & helpful staff. Prices were affordable. Food was delicious and cocktails tasty!
Wed love to return again and enjoy the Balinese hospitality!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
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1 comment
Travel Online
TravelOnline C.Travel Online

Hi Marta, We're so happy to hear you had such a great experience with us and a great holiday in Bali! We really appreciate your feedback and are looking forward to helping you book your next trip.

Narelle

NarelleGreater Melbourne (Inner), VIC

Fantastic experience

published

I couldn't be happier with the whole experience when booking our four friends trip to Bali. A great selection of hotels and by far the cheapest, even when comparing with the hotels direct. We received lots of inclusions and extras and even a further room upgrade at the Padma Legian. I would definitely recommend TravelOnline to family and friends.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Narelle! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.


Eric K

Eric KGreater Melbourne (Outer), VIC

Travel Online

published

I came across Travel Online when booking our family Thailand holiday. They had the best price for what we wanted at the time. The whole booking process was easy. There were no hidden fees after final payment. Emails were responded to promptly or you could call and talk direct. I would definitely use Travel Online again and highly recommend them.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Eric! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.


Angie

Angie

  • 2 reviews

Super easy

published

By far the best travel booking website. Easy to use and to modify packages to suit your needs. Also very good prices, coming from a hotels background I'm confident I could not have got our recent overseas trip cheaper than I could book with them, and it was far easier.
Good after purchase experience too.
Will certainly use them in the future.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Hi Angie, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.


Great service

published

I have used this service twice and have had no problems . Flights were confirmed transfers done vouchers ready for us at the resort. The travel consultants are very helpful . Overall I would definitely recommend this service to family and friends

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Hi Bev, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.


Sue Hansen

Sue HansenDarling Downs, QLD

Will be using Travel On Line again and recommending it to my travelling friends

published

Great value for money, hassle free booking with a good selection of resorts and locations. No issues and would book again through Travel On Line with no hesitations and recommend to all

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Insurance
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Sue! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

LHay

LHayCentral Highlands and Goldfields, VIC

  • Verified customer

Easy and transparent

published

I found it really easy and transparent to book with travel online. Quick response to my emails and amendments to our travel. Was a great site to compare prices as you can just put in your travel dates and get a quote instantly. Also great value with the bonus inclusions

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Tour
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Hey there, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.

Karley

KarleyLaunceston, TAS

Overall Good with few isuues

published

Q1 Resort had very dirty windows.
Dreamworld and skypoint wouldnt recognise our entry vouchers and it took 40 minutes of phone calls and emails to sort it out.
We were told no schooles would be in the building but they still were.
Plane flight home from Sydney to Launceston was terrible with many people entering the plane from the wrong end which caused massive congestion and many unhappy people and the flight attendants did not do anything to help.
Overall Good holiday but need to sort these issues.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Insurance
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Karley! We are very happy to hear you had a good holiday. Looking forward to helping you book your next trip.


Charlie

CharlieSouthwest, VIC

This is perfect. Faultless platform.

published

No additional fees. Booked accommodation, transfers and flights. Very easy transaction with good value. Exceeded my expectations. Would very comfortably book through this platform any time and recommend to all.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Charlie! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.


blip

blipIllawarra, NSW

  • 2 reviews

great service

published

we dealt with Rachelle and it was a pleasure, friendly and a great experience and that makes for the start of a good holiday. we booked at the away camakila in legian and was great with no unexpected hidden costs. we did have to change the dates for our holiday and it was no problem at all

Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
1 comment
Travel Online
TravelOnline C.Travel Online

Hey there! We're so happy to hear you had such a great experience with Rachelle. We really appreciate your feedback and are looking forward to helping you book your next trip.


Lauren

LaurenSouth East Queensland, QLD

A fantastic experience

published

We are so happy to have experienced a seamless holiday using Travelonline. We booked within a few weeks of leaving for our holiday after another company cancelled our reservation without notice. There was very little time and we already had paid for flights. Travelonline were prompt in booking us in and confirming all the details with us. There were no unexpected expenses and really was an easy process!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Hi Lauren! We're very happy that we could assist you and ensure your holiday went ahead! We really appreciate your feedback and look forward helping you book your next trip.


Kiwibrent

KiwibrentSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Our new go to travel website

published

Great service and great price and no hidden costs. Just got back from three weeks in Thailand and Singapore and no issues at all. Have booked our next trip with them already.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Insurance
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback! We are very happy to hear you had a great experience with us. Enjoy your next trip!

Kaz

KazRichmond-Tweed, NSW

  • 2 reviews
  • Verified customer

Fabulous Once Again

published

Travelonline are the one we go to for our overseas trips. All dealings have been easy, best deals and offers. No problems in communications and very professional.
All legs of our journeys and transfers have been a breeze.
We will use Travelonline again and highly recommend them.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Kaz! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

Leanne

LeanneGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • Verified customer

Super easy and competitive quoting for flights, accommodation & packages

published

TravelOnline is so easy to navigate and obtain instant quotes. Also reassuring that even when doing a search elsewhere, TravelOnline have the most reasonable prices almost all of the time. Whenever I've need additional assistance, either via email or phone, this has been prompt.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Hey Leanne, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.


Great service

published

It was so easy booking with travel online what you see is what you got and there were no hidden fees I would definitely use them again. Thank you travel online

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip!


Wayde M.

Wayde M.South East Queensland, QLD

Travel online is just awesome

published

Dealing with travel online was a good experience everything was dealt with in a professional manner regarding our trip to Thailand.The hotel package deal plus flights was just perfect for our first trip to Thailand. Thankyou very much for the professional service you provided us with.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Wayde, we hope you enjoy Thailand! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.

The reviewer stated that an incentive was offered for this review


Joe

JoeMetropolitan Adelaide, SA

Great staff, excellent service

published

It was really easy booking our travel with Travel Online. The staff were really helpful and made the process enjoyable. Whenever we had queries they were quick to respond and provide suggestions.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Thanks for your feedback Joe! We are very happy to hear you had a great experience with us. Looking forward to helping you book your next trip.


Gavin  Carpenter

Gavin CarpenterAlice Springs, NT

All ok

published

All good, enjoyed the trip. No real help needed from travel consultants as we travel overseas regularly so book, pay up and shut up is our system of operation.
Just a matter of see a trip that suits our interests, book and go. Will certainly keep an eye on this company together with several others we use. We never give a 5 as from there it can only be down.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers
1 comment
Travel Online
TravelOnline C.Travel Online

Hi Gavin, We're so happy to hear you had such a great experience with us. We really appreciate your feedback and are looking forward to helping you book your next trip.


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Questions & Answers

Princesssassyxox

Princesssassyxoxasked

I have a $100 voucher for travelonline.com and want to use it to stay at a hotel in my city but at checkout there's no option to input a voucher or gift card. Please help.

1 answer
Travel Online
TravelOnline M.Travel Online

Hi There, Please contact our reservations team on 1300 883 887 and they will be able to assist you with your booking.


Josephine E.

Josephine E.asked

I would like to tour Australia

No answers

Josephine E.

Josephine E.asked

Do you do tours of Australia

No answers

Get an answer from our members and Travel Online representatives

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