TravelOnline

TravelOnline

 Verifiedtravelonline.com
TravelOnline
4.5

1,346 reviews

PositivevsNegative
90% · 1,207124 · 9%
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Trip Completed Yes · No
Transparency
4.1
Customer Service
4.1
Ease of Booking
4.4

Reviews

1,346 reviews
Dionne R
Dionne R
 

Excellent service

Would highly recommend using TravelOnline completely stress free trip away,everything just flowed hassel free which made.our trip so much more relaxing Show details ·  1
Tarra Navarro
Tarra NavarroIllawarra, NSW
 

Travel online amazing prices and competent staff

Amazing holiday, completely organised. Will definitely book again with Travel online. Show details ·  1
Nicholas Andriotakis
Nicholas Andriotakis
 

Very impressed

Great service. Changes not a problem. Great communication. Prompt replies Show details ·  1
Tony
TonyMetropolitan Adelaide, SA2 posts
 

Great service friendly staff and very helpful and an easy service

Great Service and easy to communicate with
Emma was very easy to deal with Show details ·  1
Tyler
Tyler
  Verified

High cancellation and adjustment fees

Good agency, our stays were great. Only criticism is they don't make the fees for cancelling or adjusting obvious unless you read the full T+Cs. $200+ for cancellations more than 45 days out is very high, especially when you consider that this applies even when you have only paid a deposit. When you pay a deposit, your booking is still not confirmed as you only receive the vouchers when the booking is fully paid. Show details ·  1
Transparency
Customer Service
Ease of Booking
Gillian75
Gillian75AU3 posts
 

Fantastic experience

Fantastic experience! Would book again, in fact we already have! Show details ·  1
Gennet
GennetPerth, WA
 

Easy book / great experience

Highly recommend, booking process is easy and paperwork emailed efficiently. No complaints and not faults will definitely book again with Travel Online Show details ·  1
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JOHN Gallagher
JOHN Gallagher
 

Very helpful

All communication was quick thorough and informative. My consultant Kristy was very helpful and accommodating with no request to difficult Show details ·  1
Vanesa Nessel
Vanesa NesselGreater Melbourne (Inner), VIC2 posts
 

great service

we needed to change some stuff and the staff wore amazingly helpful. Communication was clear and in a timely manner. The deal as in the money was great value. I will use them again Show details ·  1
Alan B.
Alan B.South East Queensland, QLD
  Verified

Another great family holiday completed

Have booked many trips now through Travelonline and never had any problems. Transport is always waiting when we arrive or it’s time to leave. The deals seem really good too. I use it to book our family holidays normally including flights and accommodation. Last trip was just accommodation and received the same service standards. Show details ·  1
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Lyd
LydSydney, NSW3 posts
 

Singapore trip

This is my second time booking through TravelOnline and I am planning on booking through them again very soon. Show details ·  1
Markgayle
Markgayle2 posts
 

Great service

So glad we you Travel on Line Just finished our third trip with you and the fourth is booked for June .
Every thing goes so smoothly .Looking forward to many more trips through you .
We have reccomended you to so many people now . Show details ·  1
Richard
RichardGreater Melbourne (Metropolitan), VIC3 posts
  Verified

Thailand Marriot, Merlin Beach - Patong

Thanks folks, easy booking, great support and great destination! Responsive team! Show details ·  1
Transparency
Customer Service
Ease of Booking
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StevieP
StevieP
 

On the whole a very successful holiday

On the whole a very successful holiday apart from the driver that was supposed to pick us up from Bali airport not showing up. He eventually arrived an hour late, after one of the airport staff had contacted the company, saying he had fell asleep! Not a great start but fortunately everything was good after that.
The hotel we booked, the Courtyard, was very good and the pick up to take us back to the airport arrived on time. Show details ·  1
Michael
Michael
 

Rip off,complete, rip off

They ripped me of $1200.00 said that it has expired with airline.l did ring airline and they have NO record of this matter.The girl that took my call
Completely ignored my plead and hung up on me. So please everybody out there. Do not go through these people. They will rip you off. I give you guys -1,000,000 for customer service and -1,000,000 for being honest. I will be contacting A current affair's.big mistake guys very big mistake
TravelOnline
TravelOnline   DM   
More

Questions & Answers

Paula
Paula

Hi! Just wondering are seats allocated once we check in for our flight? I’ve gone over our tickets and don’t see anything with our seat number. We are off to Bali! Thank you in advance

TravelOnline
TravelOnline   DM   
Paula
Paula  

Thank you!
OLRNJM

TravelOnline
TravelOnline   DM   

Hi Paula, We require your TravelOnline booking reference which should start with TOCS

Terry
Terry

Hi all, Wondering if anyone has recently completed the Malta & Cyprus tour via Trip A Deal?
I'm hoping to book the tour for later in 2023.
The current price is reduced by 40% which seems too good to be true.....or is it just a dud tour that needs to reduce prices for some reason that I can't quite see?!
Any helpful information would be appreciated.
Teresa

TravelOnline
TravelOnline   DM   

Hi Terry, Trip A Deal is actually a competitor of ours so we are unable to comment on their reputation.

We also don't offer any tours to Malta or Cyprus. You may be better off asking this question on the Trip A Deal page.

Greg williams
Greg williams

What is COVID restrictions in Thailand and how much tobacco can we take out of australia

TravelOnline
TravelOnline   DM   
TravelOnline
TravelOnline   DM   
Greg williams
Greg williams  

When we change planes in changi do we rebook bags or do ground crew put it on Singapore airlines for us

See all TravelOnline questions

Details

CategoryBooking Services
Service TypesFlights
Awards 2018 and 2019
Visit official website

Contact info for TravelOnline

Mon9:00 am - 4:00 pm
Tue9:00 am - 4:00 pm
Wed9:00 am - 4:00 pm
Thu9:00 am - 4:00 pm
Fri9:00 am - 4:00 pm
SatClosed
SunClosed
  • ABN: 70100929799

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