TravelOnline

TravelOnline

 Verifiedtravelonline.com
TravelOnline
4.5

1,350 reviews

PositivevsNegative
90% · 1,210125 · 9%
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Trip Completed Yes · No
Transparency
4.1
Customer Service
4.1
Ease of Booking
4.4

Reviews

1,350 reviews
1,350 reviews
Melissa Brandle
Melissa BrandleSouthern and Hills, SA
 

Attention to details

Buyer beware, please look carefully at return flight times when booking overseas flights, I was court out just recently when I booked a 5 night stay, unfortunately my return flight was infract for the next day but the time of the flight was at 00:45 so we miss out on 1 nights accommodation and breakfast as we needed to be at the airport 3 hours before the flight. Breakfast and that nights accommodation was paid for. The disappointing part is that the travel consultant didn't point this out to me other wise I would have change the flight schedule. So please keep a good eye on your bookings. Show details
Customer Service
Ease of Booking
TravelOnline
TravelOnline   DM   
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Diana Callaghan
Diana CallaghanPerth, WA
 

Wonderful stay

My husband and I recently stayed at the Courtyard Marriot and Spa in Patong Phuket and I can honestly say it was a fabulous stay. The newly renovated hotel formally The Merlin has been updated very good. The bedrooms are very nice and the breakfast is so good plenty of variety in the breakfast room and the staff could not do enough for you. From the reception staff down to the housemaids everybody was very pleasent and helpful . There was activities round the pool from Yoga to Aerobics in the pool and the staff who did the activities was also very good. I highly recommend this hotel and cannot wait to stay again next year. Show details ·  1
Kelly Falieros
Kelly FalierosGreater Melbourne (Inner), VIC
 

Fantastic and practical

Great deals and packages. Easy to navigate and excellent and prompt communication. Flexible arrangements. Show details ·  1
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Nikki M.
Nikki M.Perth, WA
 

Great Service

Great service from Emma B throughout the booking process, professional and responsive and have already recommended to a few friends! Show details ·  1
JFK01
JFK01South East Queensland, QLD
 

Very positive experience

Thank you to Travel Online for the assistance provided trying to secure our booking. While we didn't go ahead because the accommodation we wanted wasn't available, Courtney was always pleasant and helpful in trying to meet our needs. Show details ·  1
Ease of Booking
Dionne R
Dionne R
 

Excellent service

Would highly recommend using TravelOnline completely stress free trip away,everything just flowed hassel free which made.our trip so much more relaxing Show details ·  1
Tarra Navarro
Tarra NavarroIllawarra, NSW
 

Travel online amazing prices and competent staff

Amazing holiday, completely organised. Will definitely book again with Travel online. Show details ·  1
Nicholas Andriotakis
Nicholas Andriotakis
 

Very impressed

Great service. Changes not a problem. Great communication. Prompt replies Show details ·  1
Tony
TonyMetropolitan Adelaide, SA2 posts
 

Great service friendly staff and very helpful and an easy service

Great Service and easy to communicate with
Emma was very easy to deal with Show details ·  1
Tyler
Tyler
  Verified

High cancellation and adjustment fees

Good agency, our stays were great. Only criticism is they don't make the fees for cancelling or adjusting obvious unless you read the full T+Cs. $200+ for cancellations more than 45 days out is very high, especially when you consider that this applies even when you have only paid a deposit. When you pay a deposit, your booking is still not confirmed as you only receive the vouchers when the booking is fully paid. Show details ·  1
Transparency
Gillian75
Gillian75AU3 posts
 

Fantastic experience

Fantastic experience! Would book again, in fact we already have! Show details ·  1
Gennet
GennetPerth, WA
 

Easy book / great experience

Highly recommend, booking process is easy and paperwork emailed efficiently. No complaints and not faults will definitely book again with Travel Online Show details ·  1
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JOHN Gallagher
JOHN Gallagher
 

Very helpful

All communication was quick thorough and informative. My consultant Kristy was very helpful and accommodating with no request to difficult Show details ·  1
Vanesa Nessel
Vanesa NesselGreater Melbourne (Inner), VIC2 posts
 

great service

we needed to change some stuff and the staff wore amazingly helpful. Communication was clear and in a timely manner. The deal as in the money was great value. I will use them again Show details ·  1
Alan B.
Alan B.South East Queensland, QLD
  Verified

Another great family holiday completed

Have booked many trips now through Travelonline and never had any problems. Transport is always waiting when we arrive or it’s time to leave. The deals seem really good too. I use it to book our family holidays normally including flights and accommodation. Last trip was just accommodation and received the same service standards. Show details ·  1
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Questions & Answers

Paula
Paula

Hi! Just wondering are seats allocated once we check in for our flight? I’ve gone over our tickets and don’t see anything with our seat number. We are off to Bali! Thank you in advance

TravelOnline
TravelOnline   DM   
Paula
Paula  

Thank you!
OLRNJM

TravelOnline
TravelOnline   DM   

Hi Paula, We require your TravelOnline booking reference which should start with TOCS

Terry
Terry

Hi all, Wondering if anyone has recently completed the Malta & Cyprus tour via Trip A Deal?
I'm hoping to book the tour for later in 2023.
The current price is reduced by 40% which seems too good to be true.....or is it just a dud tour that needs to reduce prices for some reason that I can't quite see?!
Any helpful information would be appreciated.
Teresa

TravelOnline
TravelOnline   DM   

Hi Terry, Trip A Deal is actually a competitor of ours so we are unable to comment on their reputation.

We also don't offer any tours to Malta or Cyprus. You may be better off asking this question on the Trip A Deal page.

Greg williams
Greg williams

What is COVID restrictions in Thailand and how much tobacco can we take out of australia

TravelOnline
TravelOnline   DM   
TravelOnline
TravelOnline   DM   
Greg williams
Greg williams  

When we change planes in changi do we rebook bags or do ground crew put it on Singapore airlines for us

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Details

CategoryBooking Services
Service TypesFlights
Awards 2018 and 2019
Visit official website

Contact info for TravelOnline

Mon9:00 am - 4:00 pm
Tue9:00 am - 4:00 pm
Wed9:00 am - 4:00 pm
Thu9:00 am - 4:00 pm
Fri9:00 am - 4:00 pm
SatClosed
SunClosed
  • ABN: 70100929799

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