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Travel China Guide Tours

Travel China Guide Tours

5.0 from 89 reviews

Tickets ordered on line and delivered to our hotel

Order rail tickets online from the UK for 3 legs of a tour round china. Asked them to deliver the Hotel where we would first needed them (cost around RMB80)> A couple of questions during ordering were quickly sorted by email and the tickets were at the hotel when we arrived. All worked really well.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
1 comment
Dear Tim C., Thank you for rating our train ticket booking service here! We appreciate your kind recommendation and time devoted in this feedback. We are very honored to have this chance to serve you and we wish your experience will be a good reference for other readers! We will keep working hard in every aspects and make constant improvement as a reply to your trust. You are more than welcomed to use our service at any time. Please feel free to contact us! Best regards! Customer Service

See what you want, how you want to see it

Other than tips, all was paid up front, we saw what we wanted, entrance fees were paid where they could be in advance. Loved our guide (Chimpel), and our driver was always early.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Car Hire, Tour and Visa
1 comment
Dear Wynn Ray, It is really a pleasure for us to read your tour review here. We are more than happy to know that you recognize our tour service, especially or guide Chimpel as well as the driver. Thanks for your support and wishing to serve you again in the near future. Best regards! Best regards! Customer Service

Travel in China made easy

I was sceptical of Travel China when I first read about it. But after using it I would never travel in China again without using it. The staff are helpful and super responsive and the fees are reasonable.

Our train tickets were waiting for us at the hotel when we arrived in China. And when the hotel could not find them, TC responded immediately I sent an email to call the hotel staff to help locate them. In Beijing we took a Great Wall tour and the guide was excellent.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
1 comment
Dear Marcus, Sincere greetings from TravelChinaGuide! We are more than pleased that you found our booking service reliable and very worthwhile. We are also glad that you liked our tour arrangement as well as guide in Beijing. It is a great honor of us to serve you. We will look forward to have a second chance soon. Meanwhile, we will keep working hard in our service quality improvement as the best reply to your constant support and trust! Wish you a nice day! Best regards! Customer Service

Best Tour Company Ever!

I booked all of my train tickets through Travel China Guide and hey did a great job keeping me updated and giving me instructions on how to pick up my tickets. I also booked a tour in Beijing and it was amazing!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
1 comment
Dear Sierrah G., Thank you so much for sharing your idea of our booking service. We wish all your train trips went well and we wish you enjoyed our tour arrangement in Beijing too! Your feedback is indeed a valuable gift for us and is our motivation for constant improvement! Every members in our team will surely keep working hard in every aspects! We will be pleased to have a second chance to serve you. You are more than welcome to contact us at any time! Have a good day! Best regards! Customer Service

A delightful month in China

Kelly Wang absorbed our requirements very well and produced an itinerary that fitted our requirement perfectly. When we received an invitation to visit a major university for four days Kelly adjusted the itinerary without complaint.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Flights and Tour
1 comment
Dear Dr and Mrs Horsnell, We are excited to read your comments here and know that you have had a great time in China which is arranged by Kelly, our professional travel consultant. Thank you for your recognition on our service and we expect for another chance to meet you in China. Best regards! Customer Service

Exceptional Tour Company

We used Travel China Guide for a customised 15 day private tour of China for 4 people, and had the most amazing time.
This company is exceptional - I was nervous about using a foreign travel company, but once I started corresponding with Emily, everything quickly fell into place - despite me sending about 20 emails over the course of 4-5 months to tweak different parts of our tours. Emily was so organised, the day tours and travel arrangements all worked without a hitch. They will also send you a letter to assist with your China visas. We used We Chat in China to communicate with the Guides, who were all brilliant.
No hesitation is recommending this company. (Note they trade as Xi'an Marco Polo International Travel Service).

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Cruise and Tour
1 comment
Dear Cathy, Thank you very much for giving us your inspiring feedback on our service. We are happy to know that you enjoyed the China tour and satisfied with all our arrangements. Also, thank you so much for recommending on our service. We highly appreciate it. We are looking forward to serve you in the future. Best regards! Customer Service

Not just in China

Not just China!! ...We had a very successful trip with Travel China Guide in China last year, so when planning this years trip to Vietnam we decided to use Travel China Guide again. In March my wife and I completed a excellent private tour of Vietnam from Ho Chi Minh City to Hanoi (Including Mikong delta and Halong bay cruises). Once again Wendy was professional and responsive when arranging and also during our trip.

A picture is suggested but you don't want to see a picture of me ..... so how about one of the "rice turtle" we had during one of the many excellent Vietnamese meals we enjoyed.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Cruise and Tour
1 comment
Dear Charlie, We are happy to read your comments here and know that you have had a great time in Vietnam. Thank you for choosing Travel China Guide to arrange your tour again this year. We are grateful for your continuous support. Thanks again and we wish we have another chance to service you. Best regards! Customer Service

Great 14 day China trip including Tibet with TCG

I can highly recommend TCG. The trip was exactly as advertised and certainly met or expectations. I booked the trip online and our consultant Wendy was very helpful. All of our guides were very knowledgeable and spoke English well. The cost was reasonable and we did not encounter any unexpected fees.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
1 comment
Dear Greg, We are happy to read your comments here and know that you had an amazing time in China with our travel company. Thank you for your recommendation. Please do not hesitate to contact us should you need any further help. Best Regards, Customer Service

Book ticket on line and be worry-free

It was easy to book on line. I booked 5 seats in the fast train from beijing to shanghai.
No problem in getting the ticket. Ticket was lying at the counter of the hotel where we checked in.

Ease of Booking
Trip Completed Yes
2 comments
Travel China Guide is fast and dependable.Dear DR MALLICK, It is very kind of you to post this lovely feedback online! It is always a great news that our clients found the booking service easy and smooth to use. Thank you for your admiration of our efficiency and professionalism. Our team will surely try our best to make further improvement in our service quality. We hope we will have a chance to serve you again soon! Best Regards, Customer Service

They made the process of booking trains in China painless

Travel China Guide booked all our Chinese trains for us over a holiday period when it's almost impossible to get trains. They were excellent (and even apologised that they had only managed to get us seats in adjacent rows on one particular train that was bursting to the seams). Wouldn't hesitate to recommend them.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
1 comment
Dear katew, Thank you for your kind support of our train ticket booking service. Your trust is a great gift for us! It is a great pleasure that our service can help you a little during the peak season! We are very grateful for your kind understanding of getting separate seats for one of the trip. We will keep working hard in every aspects as the best reply to your trust and recommendation! Best Regards, Customer Service

Great experience in China with TCG

Our 10 days trip to Hangzhou-shanghai-suzhou was nicely organized by TCG. I would like to give a big clap to my travel consultant Emily as she dealed quickly and nicely to my various requests and enquiries. Our travel guides and drivers are also very polite and helpful during the trip. Only one small suggestion to the travellers or TCG perhaps is to have travellers or guides to contact each other before the trip to confirm on the exact meetup point in train station, as travellers could get lost in big station.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
1 comment
Dear Sharon T., Thank you for your kindness to post this review here. We are more than happy to know that you were happy with your travel consultant Emily. We are also grateful that you can put forward to us the precious opinion about pick up service. We will never stop working hard to prefect our service and offer our superb service to the clients. Thanks again for your support on our work and wish to have another chance to meet you. Best Regards, Customer Service

Great Trip - Excellent Guide

Had a brilliant day out with Travel China Guide Tours in Xian.

Guide was friendly, great knowledge and funny.

I highly recommend this company. Would definitely use again Exceeded my expectations

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Tour
1 comment
Dear Alan, Thank you for travelling with us! It is a great joy to see that you had a great holiday in China with us. Thanks for your highly praise on our service and kind recommendation. We hope that you can use our service again in the near future. Best Regards, Customer Service

Perfect tour to see the best of China

They were amazing, a truly memorable trip all went to plan with no additional costs. My 8 day China trip was very organised with no problems, we were kept busy sight seeing every day, we stayed in the best hotels, ate the best Chinese food our guide Candy was amazing and very helpful and went beyond her job. Thoroughly recommend Travel China for all your travel. Would love to do another tour with them.

Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Tour
1 comment
Dear Kathy M, We are happy to read your comments here and know that you have had an amazing time in China with the company of us. Thank you for your recommendation. Please do not hesitate to contact us should you need any further help. Best Regards, Customer Service

Exceptional trip run by exceptional people

We booked a small group tour from Beijing to Xian then Chengdu to Shanghai, and Travel China Guide Tours also arranged extra flights for us to go on to Guangzhou afterwards by ourselves. Everything about the trip was professional and beautifully organised, from our first enquiries by email to the trip itself. We travelled by internal planes and train. The guides in each city were great, the hotels were lovely and all of the meals that were part of the package were exquisite and plentiful and in wonderful restaurants (unlike other trips that friends of ours have done through companies based in the UK). A fantastic insight into Chinese culture. We cannot recommend this company highly enough and would love to travel with them again to other areas of China. It far exceeded our expectations.

Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
1 comment
Dear Amanda, Many thanks for taking your valuable time to post your China small group tour feedback online. We are pleased that you were satisfied with our service and arrangement. Your satisfaction is the great reward and power to us. And we will never stop working hard to prefect our service and offer our superb service to the clients. We really appreciate your support and hope serve you next time. Best Regards, Customer Service

Would go again

Unit two weeks in China in different cities with different guides. Think they did amazing job and I would go again with them again in the country.

1 comment
Dear TeenaD, It is really a pleasure for us to read the review regarding your tour with the company of us. We are glad to know that you had an amazing trip of our country. Thanks for your support and wish that we can meet you again in the near future. Best Regards, Customer Service

Beijing Made Easy

When we travel we prefer to do our own thing, but with a later night arrival and wanting to see the big 3 in an effective manner we booked with TCG a pick up from the airport and a small group tour to Tiananmen Square, The Forbidden City and The Great Wall.
We could not have been happy with doing so. We were meet and well looked after at 11.30 at night and swiftly delivered to our accommodation while at the same time getting some help titbits about life in Beijing.
Our small group tour was just that 5 people plus our very knowledgeable and proud Beijinger guide who not only explained the history and the significance of the areas we were there to see but also gave us some really interesting insights into life in Beijing. This made the tour so much more personal.
I would highly recommend TCG.

1 comment
Dear Stuartk, We are glad to see the review regarding your Beijing day tour with us! We feel more than excited that you were really satisfied with our service. Thank you so much for your support. Wish we will have another chance to meet you. Best Regards, Customer Service

Memories of China

Approx 11 days tour including Beijing, Xian, Guilin, Shanghai and Yangtze River cruise. Enjoyed every experience which was very well organised and professionally carried by all our guides.

1 comment
Dear Pip, We are happy to read your comments here and know that you had an amazing time in China tour with all your tour guides’ company. Thank you for your recommendation. Please do not hesitate to contact us should you need any further help. Best Regards, Customer Service

two incredible winning guides-chengdu and Beijing

we spent five incredible days in each city with the most fabulous guides. i thought the one in Beijing was outstanding and the best ever but the one in Chengdu was even better. when i realized they offered the same service in Bangkok i quickly book them again.

1 comment
Dear Bruce, We are thankful for taking your precious time and writing the review regarding your tour with us. Besides, we are more than excited to know that you recognize our work. Thank you for your kind recommendation and wish we will have another chance to serve you in the near future. Best Regards, Customer Service

Travel China Guide, great experience

We used the services of TCG twice. One time in 2004 to vist China. And again in 2018 to visit Vietnam. It is a very relliable company. The guides, drivers, hotels, airplanes and visits were excellent. You can choose their package or build your own, which we did. Great service. Especially with Wendy Lee. I will do business again with TCG in the future. Maybe to visit Myanmar.

1 comment
Dear Denis, We are happy to read your comments here and know that you had an amazing time in Vietnam with your travel consultant Wendy’s arrangement. Thank you for your constant support. Please do not hesitate to contact us should you need any further help. Best Regards, Customer Service

Travel China Guide Tours are Excellent

My wife and I have used Travel China Guide Tours for several trips in Southeast Asia. Our first experience with them was in Chengdu, where we were able to hold juvenile pandas and go to a English Language bookstore. Our guide was very caring and responsive to our needs. Next we traveled to Xian and our guide made the movement through the crowds much easier by having us move to the dig sites in an opposite order. In addition we were able to go to a home and make and eat Jiaozi and have a wonderful culture experience while sharing a meal with several other travelers and our hostess. Next we booked a tour of Shanghai and had a great experience, The tour guide had to do some leg work in order to include the Propaganda Museum that I wanted my wife to see but they made it work out. Finally, we booked a trip to Thailand over a Christmas holiday. Not only did they book our tours but they made arrangements for flights and hotels so all we had to worry about was packing. This was a great trip, we visited Chang Mai, Chang Rai and Bangkok. The tour company was very helpful in Bangkok when my wife injured her ankle and we were unable to complete the tour. The company refunded part of our money, got her ankle check by the medical staff at the hotel and arranged for wheelchair service on our flight home. I have been nothing but happy with the professionalism, flexibility and caring of the staff at Travel China Guide.

1 comment
Dear William E, Thank you for sharing your tour review with us! It is a great joy to see that you had an amazing tour us. From your words we learn that our great service have made your Asia tour experience memorable and impressive. We are encouraged by your positive comments. Thanks for your highly praise on our service and we hope that you can use our service again in the near future. Best Regards, Customer Service

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Questions & Answers

Hello. We would love to come to China and I wonder if you can help us with a private tour. I know your country is simply huge. if it is practical we'd like to see some or all of the following places. Beijing, Jinshanling, Datong, Yungang caves, Pingyao, Louyang, Xian, Mt Huashan, Zhangjiajie NP, Fenghuang, Guilin, longyi Rice terraces, Yangshuo, Mt Huangshan, Hangzhou, Shanghai, Suzhou. We're not pressed for time. Regards Kate Giles ( kate.williams.m@gmail.com)
1 answer
Dear Kate, Thank you for contacting us. Yes, we are glad to help you customize a China tour for the destinations you would like to go. We will send you information by email shortly. Thank you & Have a great day! Ruby/TravelChinaGuide

Do you have any tours that are reasonably priced? I found one on grab me for 11 days in China. Very impressed bout the trip. They are not so good on the reviews. My email [email address removed]
1 answer
Hello Sue, we are glad to offer a tailor-made itinerary to you. I would like to suggest you visit our website travelchinaguide.com and go to Tailor My Trip page to submit your travel requirements or send an email to tours@travelchinaguide.com. One of our travel consultants will get back to you to give you a proposed program with best price. Thank you for your time. Regards, Tina

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