Trendhim

Scammy website, my order never arrived and customer support keeps asking you to wait for it. Tracking does not move as well. Be wary of large purchase, untrustworthy website Show details

Misrepresentation. At the time of purchase, it is clearly stated that import fees are included, which turned out to be false. When attempting to claim these fees through customer service, you are met with a chatbot that leads you to believe for weeks that the issue will be resolved, when it never is. This company cannot be trusted. Their low-quality products are not worth the hassle.

Excellent – Most of the bad reviews are people not doing their due diligence. All my packages come within the time frame stated to New Zealand. Highly recommend Show details ·  1

Amazing customer service – I placed a standard order and it arrived within 10 days to Australia. I realised my order had an issue with the engraving and when I spoke to the customer support team they were so helpful in resolving the issue and had organised a replacement to be sent out as well as helping me out with the express shipping fee also. I definitely will be a returning customer I’ve never experienced such amazing prompt customer service from any other company. Show details ·  1

Superb – Amazing customer service, very accomodating when I need to change sizes - twice! Friendly and easy service to use, great product quality. Show details ·  1

Bought ten pairs of boxer shorts took weeks to arrive weren't cheap there disgusting cheap uncomfortable Chinese made not happy.

I was quite disappointed with my eyewear and the two rings I ordered. I was initially very excited upon placing my order, and although certain items were on the pricey side, I thought they looked worth it. When the glasses arrived, they felt like something I'd find at a petrol station, and for whatever reason, both rings were covered in micro… Read more

scratches. Also delivery time was way off what i was quoted which made receiving the below average products that much more disappointing. I’m hoping the quality of items is addressed and improved.

Shipment lost and poor quality – First shipment of my watch box was lost and took them over 3 weeks to let me know. Finally arrived after over 4 weeks - quality isn't up to expectation for cost. It was dusty and not well made.

I bought a 8mm Crocodile-Embossed Black Leather Watch Strap with Silver-Tone Buckle. The build quality was reasonable for the price. There was ample detail about the purchase process and the product. I can't really complain. Would recommend. Show details

fawler Fan Dark Brown Italian Leather Belt – bit disappointed with this belt it looks really well made on the trendhim website but it is really very light weight thin leather light weight brass buckle only bought it because of all the good reviews it received these people can never have had a well made leather belt definitely not worth £58 its more like a £20 belt would not buy again cannot… Read more

be bothered to send back so i will use it see how long it will last in my opinion not long even though it has 2year guarantee we will see.

Worse payment process – Unable to purchase anything without confirming everything about your personal information and using netcode. Won't choose them moving forward and won't recommend them unless you don't care about your personal information. Went with another brand and better payment process. Show details

Don’t bother – Company sent a different item than the one ordered. Waited weeks for delivery, now who knows how long for refund. Show details

My wedding ring – Bought my wedding ring a month before my wedding. 2 weeks before the date i received the ring in the mail only to find they sent the wrong one, completely different design to what i paid for. Now i wont have my ring i bought, on the day and i have had to go and pay more money to make sure i have a ring on my finger on the day. Competely unacceptable, considering they are coming from Denmark and not even in Australia.

Slim leather case. Excellent product. Excellent service – I've been looking for a slim, plain, good quality, leather briefcase for a long time. I'm fussy and tried shops in a number of countries, but couldn't find something that was just right. While searching online I kept coming back to the Trendhim Montreal. Despite it being much less than I had budgeted, I decided to give it a go and see if it could… Read more ·  1

meet my standards - I really am very particular. The case arrived today and I have to say it's excellent. It's exactly as described and pictured. The quality is excellent. In fact it's so good, I have been motivated to write a review - something that really doesn't happen often.

Very nice product – Purchased a tie and pocket square. More than happy with the product. Initially did not realise it was coming to Australia from Denmark however only took a week, communication and tracking was excellent. Would recommend. Show details ·  1

MISLEADING!!! Not an Australian company – This is not an Australian company, despite presenting like one. Products will NEVER arrive at the earlier range of their estimate dates. NEVER. IMPOSSIBLE. Show details

SCAM! – Definitely a scam. I keep getting dodgy links to tracking sites... I'm now trying to get a refund. The customer service is terrible. They are treating me like a fool. And it's not an Australian company, even though the website ends in .com.au Show details

Can't fault anything – Ordered a credit card holder on the 11/1/22 and paid for UPS expedited delivery. Package arrived in Melbourne, Australia on 18/1/22, exactly a week later from Denmark. The quality and workmanship of item is second to none, just beautiful! Very reasonable prices as well. Just wish they had a ladies range Show details ·  1

Fantastic Product. Great price. Excellent Service. Fast Delivery from Denmark to Perth – Rose Gold Ring: Loved the products I found on the website. Now should I purchase, or not? Hmmm the price seems too good to be true. Went to google to search Trendhim Reveiws. O oh! Now I was second guessing if I should buy or not. Eeekk!!! Upon reading the reviews I found out everything was from Denmark, not Australia!! Something I wouldn't have… Read more ·  1

realised without reading the reviews, and like other people, I probably would have been MAD if I wasn't aware before hitting 'Purchase Now'. But because I was aware I didn't mind. I got emails & txts on updates about my order which was great. The txts and emails were great, interesting, different, but in a good way. It was like a good friend was sending an email the way they were worded. So I ordered on Tuesday 21st December 8:55pm Perth, WA time. It was sent within 2 hours (10:27pm Perth Time). Now being the Christmas/New Year period I thought that getting it by the end of January would be a realistic expectation. The shipping time said 7-13 Business Days, so that would make it mid-January, but thought I'd give it over a month, to the end of Jan for my package to arrive in Perth. I was sent a tracking number and all the links to track my item, which worked in the Australia Post App. So the waiting now started....it arrived in my mailbox on the 7th January. Which was 4 days before schedule. I was very impressed how quickly it got here from Denmark (via Brisbane) to Perth, over a very busy christmas/new year period. The rose gold ring is exactly what we were after. It's lightweight stainless steel, great colour, and it looks much better than the photos did online. The pictures online looked like the ring was a very brushed metal, but in reality you can barely tell it's brushed metal, which was great. We went to an Aussie Jeweller's store to get my ring size, then went back online to Trendhim to purchase. Thanks Trendhim, I got exactly what I was after, for a great price. I would definitely purchase again. 100%

Excellent Product – Great product, fast delivery. 7 days from Denmark. Ordered another product out of Sydney took 3 weeks. Go figure. Would buy from Trendhim again and have recommended them to friends. Show details ·  1

Order never filled – I ordered a set of earrings from this Australian website, assuming they had stock within the country. I received a tracking link a couple of days later saying they had been dispatched from Denmark. I was annoyed but decided to just suck it up and wait. Approx 7 weeks later I received a refund and email that my order had been "successfully… Read more

cancelled". I asked what had happened and was told they were having trouble with their couriers and offered me a voucher for 20% off my next order. I got my money back, sure, but why the lengthy delay? What would be the point of the discount if they just cancel orders after so long with no explanation and no indication of which products they could or would actually deliver?

Misleading information – I ordered a men's bracelet for my nephew's birthday. Ordering and paying was easy as I thought I was ordering through an Australian website. Customer service was ok. I did ask if they could write on the tag I had purchase and received a message that it was not something they do. Once I received the invoice I noticed that the company is in… Read more

Denmark. If I had known I would not have ordered from them. It's been almost a month for the bracelet to arrive. I would not order from them again but go elsewhere. Sorry Trendhim but you give out misleading information to Aussie consumers.

Great quality for price – Excluding the fact that it is from overseas and can take longer than advertised to arrive, when the watch box I purchased arrived the quality was amazing for the price I paid. Show reply

Amazing customer service – I ordered a ring for my partner with a personalized engraving in it. Even though the parcel came from Denmark and took a couple weeks to arrive, i was still amazed by the quality of the ring. UNFORTUNATELY the ring was too big because i selected the wrong size, and when i asked to return it they said it cant be returned because of the engraving… Read more ·  1

but out of good will they have me a voucher for the complete amount i paid for the ring, so i could order the right size. Super thankful for their customer service, saved my $130 from going to waste.

If i could give 0 stars I would – Like everyone else, it took months and months to arrive from Denmark, and when it did, it was not correct and the package was damaged. Appalling. The tracking info given when requested was fabricated. Deceitful scam.

Slow and No – I was led to believe I would have my order in a timely manner as I expected delivery from Victoria, not overseas. Despite being sent an email to say my order had been shipped, when I enquired many weeks later, I was told it hadn't even left Denmark (Europe). This was meant to be a Father's Day present for myself from my young kids. Didn't arrive… Read more

until 8 October, more than two months after I ordered it. Irrespective of COVID, it wouldn't have arrived in time. The communication from Trendhim was excellent, and I was going to leave a 3 star review, however, while the products I ordered look great, the quality is poor. I ordered the Madura Tiger's Eye Bracelet. The clasp on the black bracelet won't stay in place, and the bracelet has come off twice in two days (taking off my shirt, and pulling my hand out of my jeans pocket). I am not going to send it back at cost to me, only to wait another two months for a replacement that will likely have the same fault. I am going to use a drop of supa glue to save losing it. I paid $86 for something that doesn't work. I am so disappointed and I will not make future purchases from Trendhim.

If i could rate this company a zero i would – Terrible.... As everyone else is stated you're lead to believe that this is coming from Australia on every part of the website, no mention of international delivery, or charges and are given the option to pay for priority 3 day shipping. There was no indication until I tracked the item that it was in a warehouse in Belgium even the email… Read more

confirmation stated it would be delivered within 3 days. When i checked the tracking it stated delivery in 10 business days. Had i have known, i would not have purchased this item, this is a gift. Upon complaining when calling the AUSTRALIAN number on the website, i was directed to the 'customer support' section of the website where right at the bottom of that page within a question on GST charges it stated that orders came from overseas. This is so disgusting and misleading and this company should not be allowed to operate in this manner. It's ripping people off.

Disappointing – Item did not come in time for 40th birthday despite me paying 2/3 of the cost of the item for shipping and shipping clearly stating 3 day delivery. Tried to pass the buck with a disclaimer related to standard delivery. So much more deceitful compared to other online shipping services have used recently, Contact people unhelpful in response.

Seemed Like A Scam – Ordered and they literally didn't send me the USPS tracking link. Then when they sent it to me in an email with just the US PS and link it showed that my product had been sitting in Chicago for weeks…… I told him I would be disputing this with my bank and suddenly the tracking link was updated instantly literally unbelievable this is definitely a scam.

Misleading – Bought a mens bracelet as I thought they are an australian website (.com.au) with a Sydney contact number but when it was "posted" it showed that it's coming all the way from Belgium. After 16 working days I'm still waiting for my bracelet and their support is not very helpful. Definitely would not buy anything from them again.