Trevor's Carpets

Trevor's Carpets

 Verified
Trevor's Carpets
4.3

93 reviews

PositivevsNegative
83% · 7715 · 16%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes · No
Product Quality
4.7
Customer Service
4.4

Reviews

93 reviews
Tim
TimPerth, WA8 posts
 
Maggie H.
Maggie H.Perth, WA3 posts
 

Bad service

Poor service and follow-up after paying for carpet. Pushy accounts department demanding money up front, but failing in follow-up care when customer service was required. Won’t be using Trevor’s carpets again and wouldn’t recommend them. Show details
Product Quality
Customer Service
Alex and Hilde Guttinger
Alex and Hilde GuttingerPerth, WA
 

Couldn’t be better

The service was welcoming, helpful and with great advice from the time we entered the store till the finish of the installation. Punctual, friendly and a job well done! Show details
Rochelle D.
Rochelle D.Perth, WA2 posts
 

Excellent staff and workmanship

The salesperson Matt was really helpful with choosing products and keeping my selections within budget. My builder took 21 months from prestart to getting the flooring done and thankfully Trevor’s Carpets honoured the original quoted price. The quality of the carpet and hybrid, and quality of workmanship by the installer is excellent. I would definitely recommend and would use them again. Show details
David
DavidPerth, WA
 

Excellent service

Found the staff at Trevor's Osborne Park very helpful and would happily deal with them again. Show details
Dean
DeanPerth, WA2 posts
 

Great customer service

Had a rental carpet redone with these guys. The quality and service was great. Highly recommend. Show details
Audrey U.
Audrey U.6 posts
 

Salesman Chris

Chris listened to what we wanted, made a few suggestions and wasn't pushy at all. He gave us some sample pieces to try out at home. Next day we came back to order and although very busy with two staff missing, Chris was very polite and helpful. It was nice not to get the "sales pitch" and false promises many others try to do. Show details
Madhumati S.
Madhumati S.3 posts
 
Product Quality
Customer Service
sally t.
sally t.5 posts
 

Great as always

Have dealt with Kieran at the cannington branch on 4 separate occasions and each time he couldn't have been more helpful. The install was perfect with a very skilful tradie who cleaned up afterwards. The ordering was easy and the carpet is super quality. Very happy- again. Show details
  • Thumbnail
  • Thumbnail
David
DavidPerth, WA3 posts
 

Job well done

From the meeting with Phil in your Cannington store to choose our carpet, to the home measure and quote, to the very precise laying, our experience has been seamless efficiency.
Wouldn't hesitate to recommend Trevor's Carpets.
Melissa S.
Melissa S.2 posts
 

Excellent customer service

Garry from Osborne Park was quick to reply to my query. He quoted me a reasonable price to replace the carpets in my investment property. The installation was done to a high standard. The customer service provided was outstanding.
Joshua Keats
Joshua KeatsPerth, WA
 

Brilliant product and Fantastic Service

I used Trevor's carpets to do my theatre in my new house and the price was very acceptable, the product and install was faultless and the service we received from Allan was amazing! Show details
Aaron
AaronPerth3 posts
 

Great Service and products

I’ve dealt with Alan from Trevor’s Osbourne Park. He’s always been great to deal with and supplied quality hybrids to me. Highly recommend. Show details
Alicia Gangemi
Alicia GangemiPerth, WA2 posts
 

Quality and customer service the very best

Timber stairs are the wow factor of my home thanks to the guidance of Alan from Trevor’s carpets thank you very much Show details
Stuart
StuartPerth, WA
 

Couldn't be happier!

I have used Trevor's to supply and install the carpets and flooring in a total of 4 of my properties and 2 offices. Each time I have got exceptional service and they have gone above and beyond to help with my endless requests. As someone who works in customer service, not only is their customer service exceptional I have never had any issues with the quality of their products. In my home have had the floors installed over 5 years ago and ( despite the 2 large dogs and children running on it all day) they still look like new. Whether your going in to spend $1 or $100000 they go out their way to help. Special mention has to go to Alan Woodhams for going above and beyond even dropping off samples after hours on his way home from work! Show details

Questions & Answers

No questions yet

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.