3,440 reviews
My husband and I have just completed the Grand Japan Tour with our wonderful tour guide YoYo and fantastic bus driver KuSan. From start to finish YoYo’s care, service, enthusiasm and knowledge has been exceptional and exceeded our expectations. Thank you YoYo and KuSan for making our holiday a truly special experience. You are both amazing. Kindest regards, Kaz & Steve Show details
Grand Japan was an excellent holiday led by Yoyo and her driver Ku San. Yoyo was so energetic, knowledgeable and helpful the whole trip. She bonded everyone together with her wonderful personality and personal insights. The accommodation was good, the optional tours were well planned and well priced. Ku was a fantastic driver and always smiling… Read more
and there to greet you back on the bus. We had a wonderful trip and enjoyed everyone’s company. A great way to get a taste of Japan.
My wife and I did the 12day bus tour of Japan with Yo-yo as our guide and ku San as our driver. They both worked really hard to make our trip enjoyable and comfortable. Yo-yo gave very thorough explanations and details which helped us appreciate the activities and sites we visited. We were offered additional activities ( at extra cost) on the… Read more
tour, some of which we attended, but as it was our first visit to Japan, we chose to enjoy the freedom of exploring each place that we visited alone. We really learned a lot about Japan and relevant history/ culture and met some wonderful people on this tour and it was a thoroughly enjoyable experience
Reviews with attachments
- +6
Our tour guide Edona (AKA Edna) was fantastic … full of enthusiasm, knowledge, great advice and was extremely well organised. Show details
- +5
YoYo and Kusum were fabulous on our tour. Grand Japan
- +7
Grand Japan tour gave me a taste of Japan. I saw many amazing shrines temples and beautiful gardens. My tour guide Yoyo was very informative and helpful. I felt I learnt a lot about Japanese history and present day culture. I felt I learnt a bit about the Japanese people. They seem hard working polite and respectful and very willing to help a… Read more
struggling tourist. Overall a great trip. My only complaint was arriving so late each day at our destination.
- +2
We just completed the 12 night Grand Japan tour and had the wonderful Yoyo and Ku San as our guide and driver. They made everything run smoothly and really ensured everyone had a great time. Highlight for me was the Shinkansen and the visit to Tokyo Tower. Japan is such a welcoming country and the people who we met all along the way were always… Read more
polite and friendly. The accommodation met our requirements but the hotel rooms were a little tiny for us.
- +2
Just finished the Grand Japan tour. It was facilitated by Yoyo and our wonderful driver Mr Ku. We got to see so much and learned a lot about Japan. Highlights was seeing the 1001 buddhas and the ride on the bullet train. Show details
It was a great nine day tour. The tour guide Sylvia was excellent. Also the group were fantastic. This is the first group tour I’ve done and it was unbelievable. Japan was fantastic and I think I’d go there again. Show details
Excellent trip, economical and providing many different experiences and tastes of Japan. Miyaki, our guide, was very informative, helpful and easy to communicate with, always there to make our experiences even better. Great trip, great guide and over a great Japanese experience. Thanks tripadeal and Miyaki sir. From Enoch and Nirmala Gounder, Tauranga, New Zealand Show details
Great way to start exploring Japan and Miyaki our guide made it 5 stars. Proud of his home and wealth of knowledge. Can see him on the stage on day. Always thinking of the guest experience and value for money sharing. Regards Glema Show details
On my home after a fantastic Japan Discovery tour 6th-17th May 2026 booked through Trip a deal. Our guide Syo Miyaki was very knowledgeable, extremely helpful, and kept us well informed, also very entertaining. Our group were so friendly and kind to a solo traveller. Although the Hotels were not central there was good access to public transport if required. Show details
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Overall I think the tour was fantastic. Our tour guide Leia and her assistant Kin were both first rate. Some of the extra tours were very busy. For my next trip I would book less extras in order to have a little time to smell the roses. Show details
- +2
Just returned from the most unforgettable Japan tour with TripADeal, and I honestly can’t stop smiling! ✨ From the neon lights of Tokyo to the peaceful beauty of Kyoto, every single day felt like a dream. The itinerary was perfectly balanced — exciting city adventures, breathtaking cultural experiences, delicious food, and enough free time to… Read more
truly soak it all in.
But what made this trip absolutely exceptional was our incredible tour guide, Leia. Leia was beyond amazing — warm, knowledgeable, organised, funny, and genuinely caring. She went above and beyond every day to make sure everyone felt comfortable, informed, and included. Her passion for Japan was contagious, and she shared so many fascinating cultural insights and hidden gems we never would have discovered on our own.
Whether it was helping with local transport, recommending the best ramen spots, or making sure every traveller felt supported, Leia handled everything with such professionalism and kindness. She truly made the whole experience seamless and unforgettable.
Highlights included: Seeing beautiful temples and shrines Incredible authentic Japanese food Riding the Shinkansen bullet train Exploring Kyoto and Osaka Stunning views of Mt Fuji Learning about Japanese culture and traditions
Everything was so well organised from start to finish, and the value for money was outstanding.
If you’re considering a Japan tour — do it with TripADeal, and if you’re lucky enough to have Leia as your guide, you are in the very best hands!
Arigato Japan ❤️ Already dreaming about coming back
- +6
Yo-yo and Thommo san. Were fantastic and looked after us very well Show details
Yoyo and Tommosan provided an amazing experience on our trip which we will never forget.
Yoyo was our guide and she was very informative and always available and very Ginki! Great guide. Our driver was Tomo. Most amazing driver, always on time and excellent driving. Hotels were all very good. Good value gor your money. Breakfasts were great too and had plenty of variety. Tours were fantastic, so many amazing sites and experiences packed into our stay in Japan. Show details
Great tour yoyo was an excellent guide and tomo was an awesome driver. Yoyo was always ginky with a big banana smile Show details
Latest follow-ups
Egypt two for one was amazing exceeded my expectations – My tour was amazing our guide was Yasser Omar and He totally made the tour.. it was my 9th thrip a deal and I have two more booked the tour all depends on the tour guide and how much effort he or she puts in.. I was very impressed with the pace, programme and plan of the egypt two for one tour I have made a video I would like to show Show details · 1
Follow-up · Our tour guide Yasser was amazing and we were never hungry … a good buffet breakfast started each day and we were take to economical places to eat … accommodation was first rate pools in mist places although we got in late so they weren’t of much use … I really can’t rave enough
- +2
Very good value, but not a relaxed holiday. We travelled on the Trip a Deal China tour in March 2026 and found it to be very good value overall. Everything was well organised from start to finish. The guides were excellent and made the experience… Read more
much easier, particularly in a country where language can be a barrier. Hotels were clean and comfortable, and transport between cities was efficient.
The biggest thing to understand is the pace — this is not a relaxed holiday. The itinerary is very full, with a lot of walking (often 15,000–20,000 steps a day), early starts, and multiple one-night stays which can make parts of the trip feel rushed.
There are also:
- Regular shopping stops with a strong sales focus - Optional tours that add to the overall cost - Limited flexibility to do your own thing
A few other practical points:
- You cannot drink tap water - Public toilets can be basic — take your own supplies - WiFi is slow, but an eSIM worked well - Some itinerary items have changed (e.g. Tiananmen Square closure, Dynasty show no longer running)
Despite this, the overall experience was very positive. You see a lot, everything runs smoothly, and it’s a great introduction to China.
Best suited to travellers who want everything organised and are happy to trade flexibility for price.
Follow-up · Each hotel had breakfast included and the variety and quality of food was good. There were no unexpected costs. Other costs were for the optional tours and the guide tips, but were outlined before we departed. The group was around 32, and this was OK, there were some in our group that had mobility issues which did slow things down somewhat.
- +1
What an incredible trip. We booked the Ultimate Japan 17 day experience. We covered so much more of Japan than I had anticipated. Our bus driver and tour guide (Dragon and Ani Sun) went out of their way to offer additional tours for those who… Read more
wanted to see more, while offering the flexibility for others who wanted to explore alone. Dragon truly made the tour amazing. He always made sure checkins were smooth, questions were answered and we knew where all the local eateries were located. Highly recommend this tour!
Follow-up · Transport was air-conditioned coach, ferry and Shenzen bullet. Some days the kms covered was huge and this is when it was uncomfortable. Meals were hit and miss but the majority had a good selection of both Western and Local foods. The accomodation was "cute". Most nights my husband and I did not share a bed, but this was usually good because you got a larger room.
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In-depth reviews
First and last time booking with TripADeal. Terrible customer service and zero flexibility on a cancelled package I booked a cruise to Norway through Tripadeal, including flights from Brisbane to Oslo via Doha on Qatar Airways for 22 April 2026. The Qatar flight was cancelled at the last minute due to the war with Iran. As we knew prior that the… Read more
flight was going to be cancelled, we called Tripadeal to cancel the flight 5 days before, as Qatar advised to do so. We wanted to avoid driving 2hrs to the airport, only to be turned back at the airport. We also had a pet and house sitter flying from interstate, if we did not travel, she would have to find somewhere else to stay for the 5 weeks that we had planned. Tripadeal deemed this as a "voluntary cancellation" and therefore not refundable. That policy is far from fair.
When we contacted Tripadeal to request a partial or full refund for the package, they refused. We then asked if we could transfer the cruise portion to my sister who lives in Denmark so the holiday wouldn’t be completely wasted. They also refused this simple request. As a result, we have lost the entire holiday and a significant amount of money. Tripadeal is showing absolutely no willingness to help or offer any reasonable solution despite the flight cancellation being through their airline partner. Their “no refund” policy in this situation feels extremely unfair and inflexible.
I will never book with Tripadeal again. If your trip involves flights they don’t control and something goes wrong, don’t expect any support or fairness. Extremely disappointed and very poor value for what was meant to be a dream holiday.
Hurtigruten (the cruise operator) actually wanted to help us and were willing to explore options, but they could not do anything because Tripadeal is the booking agency. We had also paid extra for several cruise excursions, all of which are now lost. Our travel insurance does not cover situations involving war, so we are completely out of pocket for the entire package. Tripadeal showed zero flexibility, zero support, and zero care for customers affected by circumstances completely beyond our control. Their “no refund, no transfer” stance in this situation is unfair and unacceptable. I strongly advise everyone to think twice before booking with Tripadeal, especially any package involving international flights. We will never use them again. Rating: 1/10
My husband and I have just returned from our first Trip A Deal tour to Sri Lanka and the Maldives — and what an unbelievable experience it was! From the moment we landed in Colombo, Lalith Weerasinghe was there to greet us with the warmest welcome. Over the next 8 days, Lalith shared so much knowledge about Sri Lankan history and culture while… Read more
guiding us through the most breathtaking countryside.
Lalith was incredibly professional, had a fantastic sense of humour, and treated all 16 people on our tour like family. We always felt safe, secure, and genuinely cared for. Lalith (Tour Leader), Raja (Pilot Driver), and Bandu (Co-Pilot) worked together brilliantly as a team — it was hard to believe it was their first time working together because they were like brothers.
One thing we especially appreciated was how flexible and considerate Lalith was throughout the trip. He allowed us to make changes to our day, choose where we’d like to stop for lunch, and ensured every single person was treated with kindness and respect at all times.
Thanks to Lalith, Shane and I are already researching another Trip A Deal holiday — he has completely sold the Trip A Deal brand to us! This holiday will remain in our hearts forever.
And finally, to the other 14 travellers in our group — what incredible, intelligent, and genuinely beautiful people you all are. We feel truly blessed to have shared this unforgettable 12-day journey with you.
I genuinely find it hard to understand how anyone could come away from the 13 Days Japan Grand Tour feeling underwhelmed. Watching our tour guide, Kentaro, and our driver, Oishi-san, in action each day, it was clear they were giving nothing less than their absolute best. Their commitment, professionalism, and constant willingness to help created… Read more
such a positive and welcoming atmosphere for everyone. They are a big part of why I felt compelled to write this review… truly good-hearted people who deserve all the good things in life.
Cherry blossom season in Japan is simply breathtaking...it’s absolutely worth it. We were still able to see soft pink blooms in full display along the countryside and that’s just remarkable. Being able to visit stunning temples, and explore vibrant cities felt almost surreal, I felt like stepping straight into a postcard every single time! I can’t believe how much we learned and experienced in just a few days. From the traditions and etiquette to the incredible variety of food, everything felt meaningful and enriching. I came away not just with beautiful photos, but with a deeper appreciation for Japan and its culture. I’ll be back, and that’s for sure!
In saying all of these… no trip is ever completely perfect, touristy areas can get quite crowded, and occasional flight delays are simply beyond anyone’s control. But amidst all that, what truly stood out for me was the incredible effort Kentaro and Oishi-san put into making every moment as smooth, enjoyable, and meaningful as possible. It’s that level of genuine commitment that deserves recognition and appreciation. Tripadeal is indeed very lucky to have them.
I feel grateful to have been part of this experience, and I sincerely hope they continue to bring joy to many more travellers in the future.
All the best, Maria
Recent reviews
Informative and well planned trip, with a friendly, knowledgeable tour guide Yoyo and our safe and excellent bus driver Mr Ku who treated us with a friendly smile everyday. Show details
Yoyo our tour guide was very informative She was most professional and ensured all tours remained on schedule. Ku our bus driver was very friendly and a great driver We felt safe on the bus at all times Show details
Ultimate Japan Tour, wow, what a trip! Our guide Yoyo, was amazing! We were met at the airport, by a bright and bubbly personality, well organised, to get us to our hotel. We learnt so much about the Japanese culture and had lots of fun. The tour covered everything, with time to do our own exploring and plenty of options to do extra tours. We… Read more
feel very privileged that we had both an excellent guide and fabulous bus driver Ani.
Would I do a Tripadeal again? Yes
Would I come back to Japan? Yes
Thank you Yoyo and Anisan for a memorable journey and insight into Japanese culture
My husband and I have just completed the 5 star Jewels of the Nile tour of Egypt. This was an amazing trip with so many “pinch me” moments. Every day had a wow factor being the pyramids of Giza, Abu Simbel, Valley of the Kings, Luxor Temple, hot air balloon and sailing down the Nile. The whole trip was well planned and organized. Many thanks to… Read more
our guide Hashem who was so knowledgeable but also made sure everything went smoothly. Lifetime memories.
We cannot recommend Trip a Deal higher. We had a trip planned to Egypt in March, due to the Middle East War the holiday did not happen. Our holiday was completely refunded and the communication with this company was wonderful. They were very kind and professional. We will certainly book our next holidays with Trip A Deal and we certainly have sung their praises to everyone. Wonderful thank you. Show details
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