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TripAdvisor

TripAdvisor

2.6 from 124 reviews · View Statistics

Reviews

  • Transparency
    2.3 (38)
  • Customer Service
    2.5 (46)
  • Trip Completed Yes (24) · No (18)
  • Ease of Booking
    3.0 (37)
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Geoff Miller

Geoff MillerSouth East Queensland, QLD

Cara Motel, Maryborough

published

My wife and I stayed at Cara Motel, Maryborough on 6th January. The room was very clean and comfortable, and away from any road noise. The beds were very comfortable.
The lady at reception, was friendly, helpful, and very welcoming. There was plenty of parking outside the room, and the whole experience was very good. We have stayed here before and will again.

Transparency
Customer Service
Incentivised ReviewNo
Trip CompletedYes
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Baz1950

Baz1950Metropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

Oz Houseboats Murray Bridge

published
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
See all answers
Ash

AshSouth East Queensland, QLD

  • 3 reviews
  • 2 likes

Trip Advisor owned Viator- Zero accountability for system failures

published
Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeTour
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No support for businesses

published

Trip advisor is not supporting the businesses that it makes its money from, its telling customers that cancellations are due to these companies rather then the company’s own policies, very disappointed

Customer Service
Incentivised ReviewNo
Trip CompletedNo
Raymond Day-Hakker

Raymond Day-HakkerNorth Western Region, NSW

  • 2 reviews

TripAdvisor damages business and misleads potential visitors to your business

published

TripAdvisor says your business has closed when in fact you've moved! Causing losses to your business. There site insists that when you move your business you must create a new entry for it rather than update your new address. This site also doesn't allow you to remove that previous entry. 0/10.

Transparency
Customer Service
Incentivised ReviewNo
Sharl

SharlSouth East Queensland, QLD

Bella Venezia is an Amazing place

published

Bella Venezia was stunning. We booked the booth. I felt like a movie star with my family. Food amazing. Service from David was exemplary with lovely small talk and fantastic suggestions. A truly wonderful evening, made more spectacular by the service and surrounding. A truly wonderful night

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
See all answers
Lee C.

Lee C.Mid North Coast, NSW

Customer service is non-existent!!

published

I reported a false and libellous review by a person who did not even stay at my business but left a review to deliberately damage my business - Trip Adviser sent an automated email reply saying they had reviewed my complaint and would not remove.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedNo
Booking TypeAccommodation
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Daphne

DaphneGreater Melbourne (Metropolitan), VIC

Unreliable

published

It is difficult - if not impossible - to receive a refund when having to cancel a booking made through sites such as Tripadvisor. It is better to book directly with the hotel.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedNo
Booking TypeAccommodation
See all answers
sharon

sharonGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Misleading

published

Went onto Bunnings website, wanted to buy bedside tables ended up buying tables but it was not through Bunnings it was a group called Market link. The items were not what I required to return them they are taking a third off cost of items. Bunnings no help at all it’s just a deceiving rip off be careful

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
See all answers
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Marcelle

MarcelleSydney, NSW

  • 3 reviews
  • 1 like

Tripadvisor - no contact on emails following COVID-19

published

Early this year I booked two apartments for two different stays in London for my planned trip this year, both of which had deposits paid immediately. Then COVID-19 happened. We are not allowed to leave our country to travel overseas due to COVID-19. I have been in communication with both contacts of the apartments, both of whom have agreed in writing to give us a refund but they indicated we had to contact Tripadvisor. I have tried on multiple occasions to email Tripadvisor and have received absolutely no response except an automated email. Not happy with Tripadvisor. I will never book accommodation through them again.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedNo
Booking TypeAccommodation
See all answers
Wendy A.

Wendy A.Metropolitan Adelaide, SA

Censored Luxury Escapes Review

published

I posted a review on TripAdvisor regarding Luxury Escapes, which was not approved. My review was not abusive or untrue. Is there a conflict of interest, why else would they not approve my review?

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedNo
Booking TypeTour
See all answers

Terrible customer service

published

I have reported multiple reviews as they were blatant lies and others were written by friends of an ex-disgruntled employee yet the reviews are still there and I have not received a response.

Transparency
Customer Service
Incentivised ReviewNo
Trip CompletedNo
See all answers

Trip Advisor is a scam destroying business

published

Trip advisor has no contact phone number, people can write fake reviews and slander people etc and Trip advisor allows the reviews to stay published even when the review goes against their guidelines. It seems unless you want to pay for premium packages with them then they wont respond or reply back to any customer complaints.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Booking TypeAccommodation
See all answers
Melinda W.

Melinda W.

  • 2 reviews

Tacoola vintage swimwear

published
Transparency
Customer Service
Incentivised ReviewNo
Gary

Gary

  • 3 reviews
  • Verified customer

Won’t publish reviews

published

I wrote an honest review about an experience my partner and I had at an restaurant establishment on TripAdvisor and the company shot down my review saying it was not going to publish my review as it was not a substantial experience. It WAS our experience. So I’ve deleted the app and want nothing to do with their garbage if they can’t accept that an experience is an experience and it was no different to any of the other one-starred negative reviews other people had of the place.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedNo
See all answers
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Karen

KarenIllawarra, NSW

Daintree Rainforest village

published

We had a great time, beautiful park, amenities great, very clean, peaceful place to stay, well stocked shop, all you needed at the shop. Camp kitchen was so good, all that you needed. Sure to visit again.

Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation and Tour
See all answers
forry

forryAU

  • 2 reviews
  • 1 like

Quest Newquay Docklands Melbourne

published

All staff were very helpful and courteous.
The accommodation fixtures and fittings was well thought out. Everything was easy to use.
The view from the room overlooked the river and the sea and was always interesting.
Everything was convenient and easy to access. Shops, parking, food.
Very very positive experience...would certainly stay there again.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
See all answers
Martin

MartinCanberra 2600, ACT

Collins Street Residences by Apartments Of Melbourne

published

Seriously advise you DO NOT do business with this miserable organisation. After requesting a refund on booking dates which unfortunately fall within the period of Victoria's second wave, they told me it was up to me to contact AGODA (who I had originally booked through) to get a refund for the reservation.

AGODA informed me that they needed approval from the hotel to do refunds and then sent me an email several days later saying "unfortunately we were unable to get approval from the hotel". Corporate misdirection at its most pathetic. This behaviour needs to be brought to the attention of potential customers.

Transparency
Customer Service
Incentivised ReviewNo
Trip CompletedNo
Booking TypeAccommodation
See all answers
Susan

SusanMurrumbidgee Region, NSW

Terrific Hosts

published

Big 4 at Hay NSW. Spotless ablution block, easy drive through van site, solid path for stepping out of van door, friendly gracious hosts. Van park thoroughly maintained. Great stay.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation
See all answers
Mummamia

MummamiaAU

  • 2 reviews

TripAdvisor takes money from small struggling companies

published

Trip advisor is a money-making Organization that takes massive profits from the places they advertise. Directly call the place you decide you’d like to go. They take advantage of small companies that are struggling. FACT - look it up.
I have experienced this first hand. I’ve called places I want to go to and have gotten better deals directly.

Transparency
Customer Service
Ease of Booking
Incentivised ReviewNo
Trip CompletedYes
Booking TypeAccommodation, Flights and Tour
See all answers
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Questions & Answers

PeterR

PeterRasked

What are restrictions in place regarding distancing rules within in gaming/pokie machine venues in SA how can some hotels allow close contact with all machines operating that is no 1.5 metre rules

1 answer
Casey
Casey

Gambling is giving money to those involved with the business and their profits are extraordinary. Gamblers never talk about their loses. You'd be more successful on the stock market. Save your money and possibly your life as well.

Karen Victoria

Karen Victoriaasked

New Zealand: Vacation Home The Billiards Room Queenstown
Highland Views at "The Tiers" 9 Highlands Close, 9300 Queenstown, New Zealand

Could I please have your reviews, looking after New Years 2021

Karen
Victoria

No answers
lovemyhome

lovemyhomeasked

Why are people leaving reviews for hotels here?? Please review the actual website TripAdvisor. If you want to review a hotel or need travel advice go to TripAdvisor. C'mon people!

No answers

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