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TrippinOz

TrippinOz

 Verified
TrippinOz
3.6

192 reviews

Positive vs Negative
77%23%
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Trip Completed ?Yes · No
Transparency ?
3.5
Customer Service
3.9
Ease of Booking
4.0
192 reviews
1 Shashank Sunny C.  · Trippingoz cheaters – Cheatera - bought a voucher from them. Now trying to use the voucher by following the link and emailing them. But nothing is working!!
1 Bill S.  · scam dont deal with this company – Its a Scam don't deal with this company . I paid 298 for the voucher and now no reply from this company
1 Jodi  · THIS COMPANY IS A SCAM – Can not get onto them via email or thier number. Scam company for sure
1 jojo  · SCAM do not book – Paid $99 deal for phuket and have emailed them multiple times and never got a response. They have taken my money and ripped me off.
1 Tee  · Take your money and don't respond! – Don't buy. I purchased the $99 deal for phuket and have found them to ne unresponsive when there is an issue
1 Kelvin K.  · SCAMM – This is a scam. Do NOT book. Unresponsive, phone numbers can't be connected
Scott Ruddock
Scott Ruddock4 posts
 

Absolutely a Scam – We purchased our voucher 3 years ago before covid , they kept sending emails stating it would be able to be used , but the Hotel in Bali has never heard of them and they don't answer emails , or calls . DONT NOT PURCHASE A VOUCHER FROM TRIPPIN OZ Show details

Dean Ind
Dean IndQueensland2 posts
 

This company is a scam be warned – Scam guys and girls be careful, they take your money and run. Contacted them via two different email address booked three times and tried calling to a dead number over 8 times. And no reply. Scam scam scam. Show details

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Camilla
CamillaWA4 posts
 

If I could give a minus score I would – Have email and Emailed no response reviews are FAKE and when you ask a question the answer comes from a so called Verified 5 star reviewer save your money SCAM SCAM SCAM Show details

Reviews with attachments

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Leo N.
Leo N.QLD2 posts
 

They are SCAMs – I bought a 7 day voucher for Bali. I went to Bali. It turns out they are scammers. I hope they pay back one day. but please don't be as naive as I was :) Show details

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Conrad A.
Conrad A.VIC
 

Bali 7 NIGHTS ACCOMODATION – I paid $99.00 on the 1st November 22 for 7 nights holiday from the 29th March 23. I am still awaiting for conformation today is the 23rd March 23. I still have not received a courtesy of a reply. I sent two emails to Trippinoz regarding this 6 February and 4th March 23 but I have still have not received a reply. Looking at all the reviews I am… Read more

wondering if this a scam. I hope they would answer my message. Over to you Trippinoz for a favourable answer.

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Pradeep K.
Pradeep K.2 posts
  Verified

This is scam pl beware of, making any payment – They are thieves, stealing your hard earned money. A scam. I paid $99 and there is no response, phone not working, email not be responded to. They are publishing fake reviews to attract people. Show details

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Teni S.
Teni S.NT
 

Scammer – Becarefull this is scam , I already pay for the voucher 7 day 6 night $99 in bali and I try too booking hotel but never get any answer. I try to email many time but no one answer and also phone number doesn't work you even couldn't call . Show details

Positive reviews

Scott Harvey
Scott HarveyNSW
 

Worked well for me – We were worried after reading the reviews but the booking was super smooth and the holiday itself was absolutely fantastic. The resort communicated with a confirmation within minutes and everything was done in a jiffy. Show details

Rob
RobSA32 posts
  Verified
Transparency
Customer Service
Ease of Booking

Was a great holiday!! – Booked pre-covid and was reminded earlier this year that I had until end of year to book, so we did. Just returned from the trip and it was excellent. You have to sit in a presentation to talk to you about a holiday package that may or may not be good for you, but overall we loved it! Got heaps of freebies too! Show details

qaisarjk
qaisarjk7 posts
 

Holiday Package – I am quite satisfied, dealing with TrippinOz. My wife was bit hesitant to fly to Phuket post covid and I raised my concern with them, which they resolved and provided me alternative holiday options. I would recommend TrippinOZ as they do offer excellent packages and their support team is very helpful. I wish if they could have phone facility… Read more

instead of just email, would give more confidence to the customers in dealing with them. Hopefully they will add this to their customer service, making it more efficient and user friendly. Taking One star off, just because of that.

Negative reviews

Sharon
SharonVIC7 posts
  Verified

Absolute rip off – Do not go near this company ...I purchased $99 for accommodation, contacted them couldn't use during covid , got an email stating extending and I can use 7 night accommodation until Dec 2023 , wanted to use found their phone numbers are disconnected ..I hope the karma comes back to them for ripping people off Show details

boedy
boedyQLD
 

false company, scam i reckon – I purchased a $99 7 night Bali voucher in December 2022 and not had it booked after 2 attempts at setting dates, which were rejected. Now there is no reply from my emails and the booking email address is bouncing. There is no contact phone number that works. Do not buy a voucher from this company. They are either unbelievably ignorant and incompetent. Or they are dishonest criminals.

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Ann
AnnNSW3 posts
 

Requesting more money – Purchased voucher My 2019 changed to be used till December 2023. Went to book now being told we have to pay more money for the booking. Show details

Recent reviews

Rajan P.
Rajan P.6 posts
 

Do not recommend it at All !!!!!! – We (three families) had bookings with this company in 2019 to go to Bali then change to Phuket due to Covid we had to change our dates, we were advised we can use it anytime, but now we are trying to get booking confirmation for this year not getting a response. We tried ringing their Melbourne number (0488 855 646, 0488 811 486 & 03 9069 9833)… Read more

their phone is not working / services are not active. We paid $398 each to book package on 21 Aug 2019. We are really getting anxious as there is no sort of contact number you can talk to customer service. We believe this company never exist and doggy too.

Clynt J.
Clynt J.5 posts
 

Very Disappointed – I handed over my money ( $299) and that's the last I saw of it. I did not get the accomodation I paid for. Read the many Product Reviews and see just how many dissatisfied customers there are. I went to the address they advertise in Melbourne. No shop or office in the building. No one (including the property managers) had heard of them. EDIT. 18… Read more

March 2024. I am standing in the foyer of 530 Little Collins Street Melbourne. No one in the building has ever heard of TrippinOz. The telephone number they advertise. Disconnected. If you can find a positive review notice the reviewer has not had their trip. By the way I suspect positive reviews are by the scammer running this site. I sent every positive review a simple request " Where did you stay ? ". Not a single response. I have an email from Trippinoz confirming a booking at a resort. When I rang the resort to arrange an airport pick up, the resort says no booking ever made. Your money, your gamble.

ADDITION. Consumer Affairs Victoria sent TrippinOz emails seeking details of the advertised holidays. TrippinOz ignored Consumer Affairs.

V Madrigal
V MadrigalNSW
 

Don’t purchase any holiday offer from this company – I have tried so many times to contact them by phone in regards to the holiday that I purchased. Their phone doesn’t work. They didn’t respond to my email. I’ll call the Dept of Fair trading. Show details

Saveena
SaveenaNSW2 posts
 

Bali Bookings – I had bookings with this company on 2020 to go Bali due to Covid I had to cancel my dates, I was advised I can use anytime, now i am trying to get booking confirmation for next year not getting response. I have sent email request 4 times still no response also tried ringing their Melbourne number their phone is not working. I am really getting anxious as there is no sort of contact number you can talk to customer service.

Elaine Rosairo
Elaine RosairoVIC4 posts
 

Can't contact Trippinozz – I have sent a couple of emails now regarding a refund but they came back to me saying that there would be more offers coming up in the past week or so. I haven't heard anything from them to date. Very disappointing!!!!! Show details

John moore
John mooreWA6 posts
 

Stay the hell away – Not sure how there getting a high review , obviously there weighting them themselves. Let me tell you all straight. Stay the hell away . I purchased a $99 deal to Bali and was knocked back due to not living with my lafy at the time . That's fine but they won't give me back my money , there scammers stay away they will take you're money and never return emails . Show details

Harivadan
Harivadan2 posts
 

Seems like fake reviews here – Sent multiple emails to get a refund for phuket tour. No response so far. Look like my money have gone to this fake company with fake advertisements. They did respond when I wanted to reschedule. I am surprised they are still advertising new deals and reaping off new people. Show details

Toghrol Rock L.
Toghrol Rock L.VIC2 posts
 

Fake fake and absolutely Fake – This Trippinoz is an absolute fraud website . They charge customers $99 , they have provided a fake phone number that they will never ever answer and they have disconnected it . They only get back to you on their messenger every now and then to only prove they are not fake . They answer your questions but all null and void answers, for ex the… Read more

claim they have sent an email to your email address and blah blah . They will never ever send you an email for confirmation and if they do it’s a fake one . They prolong the matter hoping customers would give up on their $99 and let them get away with that . They charged me $99 , got back to me twice after long wait and eventually never responded back , no accomodation booking , no email and absolutely nothing DON NKT GET FOOLED BY THEIR AD .

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Rashid  Ahmed
Rashid AhmedVIC2 posts
  Verified

Very easy process and excellent service – I heard about Trippinoz from one of my friends who used for his last travel before. I contacted TrippinOz via email and got instant response and very helpful guidance which was beyond my expectation. The process of the booking was simple. The instruction was clear and expenses was as stated. So far very happy with TrippinOZ. Yay! Show details

Jenty S.
Jenty S.NSW
 

Be careful, this is a scam, do not buy holiday ticket from company you do not know (Trippinioz) – I bought ticket Absolute 7 nights accommodation to Phuket $398(AUD) back to 2019, few times lockdown I called the phone no (03) 9069 9833, the no was disconnected and emails were sent with no replies. I had tried to do some bookings but always came back with disappointments that my bookings were not available and they told the ticket would be… Read more

extended to 2023/2024.

Shame on you, so easy to take someone's money just like that!!!!! Hope you will get karma from what you did to people!!!!

Ehsan S.
Ehsan S.QLD7 posts
 
Transparency
Customer Service
Ease of Booking

You pay the money, but have no chance to book your desired date! AVOID (edit: resolve the issue after the review) – I paid for Twin Sands Resort & Spa (Phuket) 2 years ago. Once the COVID restriction was eased I planned to use the voucher. It took time until I found an available date and booked it. However, due to some medical issue, I had to cancel my trip and re-schedule it. TrippinOz said that for re-booking they would charge me 29 €. Although I did not… Read more

understand why but I accept it. I chose a new date for the 3 months later (to make sure, they have the availability) and re-booked my flight tickets (with of course extra payments). However, TrippinOz said my requested date is not available, they showed no flexibility, not willing to issue a refund or any other help. Totally disappointed and suggest no one buy their deals as once they receive the money they don't put any effort to book you in.

Update 1. 2022.06.17 - After I posted the first review: I received an automatic message from TrippinOz that your suggested date is available please confirm your reservation. A few hours after that, received another email from TrippinOz (Alice), asking why did you leave a one-star review when your booking is confirmed for your requested date. They asked me to remove my review as it is unfair. I strongly believe this review motivated them to resolve my issue and therefore would not remove it. Unfortunately, their tune was not friendly but in the end, they resolved the issue. However, I am still in big doubt that everything is going well on this trip. I will leave another update and adjust this review after the trip.

Scott G.
Scott G.SA
 

Scammers – I would not recommend ANYONE ever use this “SERVICE “. Have tried for the last last several months after requesting a refund to be offered other options in my own state of SA. Gave a select few and never heard a word back. 26/3/2022, now the 30/5/2022. Perhaps they need to check their spam. Customer support -10/10 The Covid excuse is dead as is the customer support. Show details

Eri
EriQLD2 posts
 

They responded very quickly. Great service – I bought 7 nights hotel in Thailand and they were very helpful to book this, very quick response with emails and super easy to book and very happy with their customer service Show details

anuta1976
anuta1976NSW
 

refused refund – paid $298 deposit prior to COVID , now they won't answer their phone, refused to give me refund, terrible organization, I WANT MY MONEY BACK YOU CRIMINALS, People need to contact Current Affair or Fair trading Show details

TrippinOz
TrippinOz    

Hi Anuta. Thank you for your review. For yours' as well… Read more

Alex
AlexVIC3 posts
 

Great booking experience – I emailed trippinoz with preferred dates Alice called and sent me booking forms and instructions email. She also rectified my booking to include children per my request. Definitely recommend Trippinoz Show details

Adnan B.
Adnan B.NSW2 posts
 

Excellent customer service – Really impressed. Booked a hotel stay in Phuket and the experience with booking team was extraordinary. Despite of being requesting in a peak season, the booking team managed to get me the booking for my desired dates and they keep me posted on the status of my requests. Show details

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