Trivago

Scam scam scam. Do not trust this site they direct you to sites like Prestigia.com who are a scam company. There isnt any direct communication with Trivago. Had to report the credit card charge to my bank. Show details

Although the site was pretty easy to use. I was pretty upset that the price was given in American dollars and not Australian dollars. So instead of paying what I believed to be 890 dollars turned into 1200 dollars when I clicked pay now. Which really pissed me off. Show details

Ridiculous ads constantly running and that bloke with more teeth than mouth. The acting Is so poor and that corrupt CEO J.T. Yes i know mate..... l would NEVER use this service. It's an insult to human intelligence

I’ve just returned from a month visiting Manila, Pasay and Makati in The Philippines. EVERY time I booked a hotel through TRIVAGO there were problems. Wrong pricing, non existent availability on arrival and dismissive customer service. The fact is that it’s safer, cheaper and easier to arrive at any hotel and pay direct. Show details

Trivago is a terrible place to book your rooms. Don't do it. They play games with prices, book rooms that you cant use and will not let you modify or change reservations. Poor customer service and policies. DO NOT BOOK WITH THEM!!!! YOU WILL BE SORRY. Show details

The prices that you first see are good, then when you go to book they are a lot more expensive the site is nonsense here in Australia, booking.com is way better what you see is what you pay. Show details

Perfect,Perfect,Perfect – Rainbow Beach surf life saving club, The location was beyond perfect, the food was to die for , the staff, were pleasent and totally proficient at their jobs, the venue was spotless and I could not fault this venue in any way whatsoever, the produce (we all ate seafood) was super fresh , now for the best part, the prices were surprisingly very… Read more

low, along with seniors discount , we drove almost 2 hours to get there from sunshine coast airport, and it was worth every minute, do it go tomorrow

Shine Aviation Abrolhos Islands Tour – What an experience!!!! Who knew WA had its own archepelago called the Abrolhos!! 122 islands!! Dave our flight captain from Shine Aviation made our trip one of the most memorable in my life time! His knowledge and his wing tipped fly overs- the fact that he let our Asperger’s son co pilot … he was without a doubt amazing and an asset to shine! … Read more

But the Abrolhos …. All I can say is words can’t explain this place !!! It needs to be experienced a million times over!!!

Linda lodge Motel is the perfect place to stay – I would like to thank all the staff at Lindy lodge. I found them so friendly and helpful.i was aloud to keep my room neat and tidy. I would stay there anytime.i recommend the place is good to stay at.special thanks to Cassandra for her friendly smile Maggie room 2 Show details

Trivago is supposed to give us the best price on hotel accomodation. The ads I see about them on TV say we should be happy paying $350 per night. Are you kidding. That’s a wage! Who can afford that???

If Trivago is trying to p*,ss TV viewers off with their incessant ads on Foxtel you’re doing a great job. Pounding us with ads in every break is bordering on harassment. Along with Carpet Call you make ad breaks very ‘painful’.

I have since learned since our poor experience; that in 2022, the Federal Court of Australia ordered Trivago to pay $44.7 million (AUD) in penalties for misleading consumers. And then reading the many poor reviews here I would certainly not book accommodation through them again. It is also obvious from reading some of the comments here that their… Read more

currency defaults cause confusion also for numerous patrons. Misleading company is my experience, but they are still around, so must have some happy users.

Trivago constantly advertises on Sky News, to the extent that I mute the TV every time it comes on. I would not use this application on principle even if meant I would pay more. Show details

Booked with Trivago (1st time) never again ! Thought I was booked into a specific apartment block but on arrival we were booked into a large major chain nearby. Very noisy & poorly managed. Expressed unacceptability but was told apartment block also managed other venue through Trivago. Objected to apartment block manager & Trivago and was basically told “that’s the deal you can cancel if you like” Most deceptive practice - never Trivago again. Show details

Trivago is over rated on all aspects. Going through Trivago is to run the irritating gauntlet of websites full of stupidities and annoying idiosyncrasies. So you save $5? Big deal! I prefer to book the old way - call the park itself, discuss our needs with the staff member and build up a rapport. Trivago also needs to get another advertising… Read more

agency. Ads full of Americans with too many teeth are likely to annoy the hell out of the average Australian.

Maybe if you took the guy off that looks totally dishonest I might consider watching the ads again. As it is I instantly grab the remote and put the TV on mute. I can’t stand the ad. Show details

Even giving these useless characters one whole star is far too much Louzy service. Excuses galore. A lower class room than what we could have booked directly with the hotel AND a huge price tag Show details

Had some internet issues and accidentally booked the wrong date. I called trivago seconds later to try to change it to the correct date and they wouldn’t. They also wouldn’t cancel the transaction. Kept saying they would call me back to help and never did Show details

Very unhappy with Trivago. They took us to a third party site called Super.com. I chose the more expensive option so I didn’t have to pay a monthly subscription. It then pretty much forced you to join. To get out of the subscription I had to download an app. They then charged full price which was ok. When bank statement came, I had been charged a… Read more

$19.44 booking fee on top of what I had been charged for the accommodation. I’m sure it’s probably in the fine print but wasn’t listed in the final price I expected to pay. I would not touch this company ever again.

Would leave no stars if possible. I recently travelled across England leaving from Australia. Used Trivago prior to leaving and whilst touring. Not once did they even get close to booking directly! Left me wondering how many poor souls fall for giant white teeth and relentless advertising? Show details

UNDER NO CIRCUMSTANCES USE THIS PLATFORM. I booked a hotel only to have it cancelled the day before I was to arrive. Trivago took the payment as soon as I booked, but still after 2 months I have not received a refund. When they canceled the booking they emailed saying a full refund will be issued in 7-10 business days. I have emailed numerous… Read more

times, but get the same response every time "We sincerely apologize for the prolonged delay in processing your refund. We understand that this situation is frustrating and not in line with the service standards we aim to provide, blah, blah blah, and we have escalated your case to higher management". WHAT AN ABSOLUTE JOKE.

DO NOT USE!! False advertising. Booked and paid for a hotel. Turn up only to find it's been closed for over a year! No one to call. No way of contacting. Cancelled cards. Absolutely disgusting scam site. Show details

Dishonest. Price gouging. Booked a room in Ibis Budget St Peters (Sydney) via Trivago, their website fed me to Super.com. Site showed room availability on night I needed for bit over $100, after clicking pay and receiving confirmation, I saw that Sunday night had been alloted to me, not the Saturday that I'd booked. Saturday had clearly been… Read more

available. I phoned Ibis St P directly and they told me there was nothing they could do to change the booking and to contact the online provider to have it cancelled. They also told me to go back into the site to book for the correct night. It was difficult to find the online provider (Trivago will never have my business again. Be wary of them and their hidden partner in crime super.com.) Trusting people to have some shreds of decency (regrets), I did so. Now the price for the night's accomodation had miraculously risen to over $400. Desperate for accommodation and none being available within an hours radius, I booked the accommodation. Over 20 seperate email threads and several months later, I have taken them to Fair Trading. Their ethics are as disgusting as their squalid jail cell of a room. I won't waste more time describing the 'budget' for luxury price room - read the other 1 star reviews. They nailed it.

You might get the best room rate, but you won’t get the best room. Every hotel has ‘that room’ overlooking the carpark that they haven’t got around to painting for the last 10 years. Guess who gets it - the person paying full rate, or the person trying to screw the last dollar out of the rate?

It's got to go. It must be the most cringe worthy ad on tv. It never ends I just can't get away from it. It's just awful and now I won't ever use Trivago with or without the teeth Show details

False Advertising – Tried booking Sebel Hotel in Mandurah @ $287 per night. After completing booking process and providing credit card details for payment, a message popped up saying booking was not completed as this rate was sold out. Why advertise a price that’s not available? Why take all credit card and address details when the room is not really available? Show details

Ridiculous advertising – I obviously hate their ads, especially the latest one. It makes me want to never consider using their service. How stupid is the ad anyway. The guy says he needed the vacation, but only stays one night. Who thinks up this rubbish anyway. They are heavily advertising, sometimes 2 ads per break. Makes it obvious that the business isn't doing really well. I don't trust established companies that advertise heavily.