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Meh, seems like a data fishing exercise to me
I've tried calling this place several times at different times of the day over the last few days. Each time I get a stick standard off the script answer of "all our consultants are busy with other customers, leave us your name and number and we will call you back". So I simply ask the price of the item I am interested in but apparently they don't know the answer to that which I find hard to believe. Then they continue to ask for your name and number so someone with a brain can call you back.
This is just a fishing exercise for personal information which this company will sell on to other marketers so they can spam you for more useless crap. I'm not sure how TV shop is still in business to be honest.
After asking for 3 days I still have not a positive answer where to send back the useless fridge stucker. Also have been told that it cost $20 restock fee and have to pay for the postage. The return policy sucks and to my viewpoint a rip off.
Don’t by fish seeker kontiki they leak.
when I contacted tv shop I was told sorry to here that !! I’m not the only one big money big prob
I would be a great machine but when salt water gets in that’s the end I am f rushing it out with crc but it’s not the greatest this is my second one though the first on might hav been a dud but no
you have a 1000 dollar sinker
I purchased the Aeropilates reformer machine and was told it had a 30 day free trial for $248.
The straps were made of latex, and as I wrapped the strap around my arm as they were too long I developed a severe rash which has never happened before and consulted my Dr.She gave me a cortisone cream which after many days helped. There was a warning this may happen , but as I have never had a problem before didn’t expect any problems.
I returned the machine and paid $272 for the freight and insurance. Tv shop will only refund me $50 as they say this hasn’t happened before.
BEWARE if purchasing from Tv shop as there is no such thing as a free trial.
Extremely poor service!!
Not about the product itself more so about poor company service. Purchased a Pain Erazor PRO 2 weeks ago. Parcel arrived yesterday. When I opened the parcel I was surprised to find only one item because these are ALWAYS sold as 2 for 1. I rang the operator explained the situation and they left me on the line for 10 minutes while they checked to see what happened. Well now it turns out that because I checked the 15% discount option I had forfeited the second item. Now I believed this was a new customer discount it said nothing about losing the s...econd item if I took the discount. Also makes no sense because why take 15% off but you then pay 85% extra for a single item. Needless to say I am returning the item without using it at my expense. Whole episode was infuriating.
Invictus is the worst product EVER
Battery lasts literally 2 minutes. Don’t waste your money. Buy a dyson. $1500 just to be swindled. Yeah I should have known, it looked way too good to be true.
Do not purchase from this company
This company is a joke do not purchase through them, when u want to cancel the order they never get back to u , so in the meantime it gets dispatched and ur stuck with having to return it.. I Wished I read these reviews sooner..
bla bla bla Price
You watch the advert for the ladder you hear so much detail about the ladder and all the functions it has you decide it's just what you have been looking for to do all the jobs you have out standing so you wait watch listen to hear the price but you don't you continue to watch just in case you had missed it but oh no you hear all about the ladder again and no price so you call the Free phone number to be told an agent will get back to you. You ask if you can just get the price but no an agent will call you back I dont get that kind of sales pitch if its a genuine product with such a good price compared to other but how do we the customer know this fact when your price is not forthcoming .Are they selling ladders or wasting time ??????
Had it for 14 months and it blew up
It really worked well, then it just blew up. For the money we paid for it, it’s really not worth it, all up the usage would’ve been approximately 100- 140 hours. Don’t waste your money. Customer Service were not helpful either, we’ve brought a few items through tv shop and brand developers and spent a lot of money with them, customer loyalty means nothing to them.
Invictus 7 vacuum
I got the invictus 7 in July 2020 with one year warranty it now has burned out when I turn it on it smell of burning and turns off
I have called the Tv shop 7 times with on help there after service is dose not excite so please think twice before buying from the TV shop
I am a pensioner and 800 dollars is a lot of money to be out
What a terrible return policy. Do not buy anything from this company. Be warned!
If you want to return your item, (in my case, the Instachill) you loose your postage and handling fee of $79.98 and have to get it back to Melbourne at your own cost. If unhappy with the item and how it looks, you loose the lot.
Dodgy products not as advertised
Bought two paint runner rollers from TV Shop because thought they would sell better and more genuine products than eBay vendors. But how wrong we were! The paint started dripping out of one side of the roller within 10 minutes of use and made a complete mess of the room. Ruined our drop sheet. Lucky we used one.
We've owned one previously which we bought off eBay and it saw us through painting a whole apartment, so we know when it works and it's not meant to drip paint like this.
We should be able to get our money back.
The instachill is no better than a simple fan. What a waste of money. It's super loud also. Utter crap
Instachill utter crap , noisey and no better than a normal fan. It's not even cold what a total waste of money
bought 6 heaters, paid off the whole amount, they keep taking the money from the account. It happened three times.
What a total waste of money.
Only giving 1 star cause I have to leave something. Could have bought something the same for half the price. Doesn't even cool 1 bedroom let alone a larger area
Questions & Answers
How can the tv shop advertise buy 1 get 1 absolutely free? This is misleading advertising as you have to pay separate postage and handling this is not free
The return policy is also misleading as you have to pay for return postage and a restocking fee. Misleading and dishonesty.
Thank you for leaving a review. The postage and handling includes the delivery fee for the item. The 2nd item is for free. You get two items for just the price of one....Kind regards Customer Services Team
Thank you for your feedback. It will be the customer's cost and responsibility to return the items should they not wish to proceed with the order. Terms and conditions are discussed an...d agreed upon during point of sale and return request. A restocking fee only applies if the item is not returned in a clean and unacceptable reason.
I ordered 1 pair of boots, but unfortunately you have sent me 3 pairs, I wish to return the extra 2 pairs, how do I do this? Lynn Harrison. Edithvale, Victoria. 3196.
How to return 2 items to your shopping channel.
Thank you for your enquiry. Please do email us your Order # on firstname.lastname@example.org and use the subject line REVIEW. Rest assured, as soon as we receive your message we will address your request accordingly....Kind regards Customer Services Team
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