UGG Express

UGG Express

 Verifieduggexpress.com.au
UGG Express
4.3

247 reviews

PositivevsNegative
81% · 20143 · 17%
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Return Claim MadeYes · No
Sizing
  • Very small
  • Slightly small
  • True to size
  • Slightly large
  • Very large
Product Appearance As advertised · Not as advertised
Product Quality
4.4
Shipping
4.7
Customer Service
4.2

Reviews

247 reviews
P dickeson
P dickesonGreater Melbourne (Inner), VIC
  Verified
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Peter N
Peter N2 posts
  Verified

Worst customer service

Good product but the worst customer service I’ve experienced. Bought a man’s vest online as a clearance item. Ordered a size on the larger side of the other vests and jackets I have. It arrived at my postage cost and is more like a small not XL. It did say no refunds or exchange but this is so inaccurately sized I was expecting they would change it to a XXXL. A size I’ve never gone near.
No such thing. It was just my bad luck and go away and don’t bother us as far as they are concerned.
I was ready to return it and pay for more postage but they wouldn’t budge. I not asking for a different product ,just one that fits me. Be warned if you buy from them. Their customers come last. Show details
Product Quality
Shipping
Customer Service
Peter N
Peter N  
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Mary
Mary
  Fair Incentive

Great experience

We met the lovely Vivian from Ugg express in Epping. Vivian was so helpful , patient and was so friendly when assisting us. Customer service was 100%! Show details
Rawad F.
Rawad F.
 

Very good experience

The best experience ever in this place someone helped but I don't remember her name.
m z.
m z.Sydney, NSW
 

Highly recommend

Already bought several pairs of boots, the quality is excellent! Thanks ugg express, would highly recommended!
Nora
Nora
  Fair Incentive

Like the UGG shoes

Good product, comfort shoe, like it so much, will buy it again Show details
sisiayan2018
sisiayan2018Hobart, TAS3 posts
 

Trendy piece at a more affordable price

Been wearing them all the time during vacation. Cozy, warm and elevate my style as they are the trendiest pieces this year. I bought both the same style from both UGG and UGG EXPRESS for comparison. Honestly, the wool felt the same, but the UGG one was $60 more expensive. Highly recommend this one, very happy with my purchase. Show details
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XIAOYING D.
XIAOYING D.Greater Melbourne (Outer), VIC
 

Nice ugg shoes

Good quality and fair price. I have two pairs of shoes from Ugg Express. They are super comfy. Definitely come back for more. Show details
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Saffron
SaffronSydney, NSW3 posts
 

Terrible customer service

My first order was not filled even though I paid they did not advise me for over 10 days. Then had to order another pair however trying to find a local number is impossible. Called the 1800 number obviously overseas operator who could not understand me. I’ve emailed and left two voice messages and text and no return call. WORST CUSTOMER SERVICE Show details
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Rod
RodSouth East Queensland, QLD10 posts
  Verified
Product Quality
Shipping
Customer Service
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Tanya M
Tanya MPerth, WA14 posts
  Verified

So much more than sheepskin

Ugg Express showed up as an ad on my phone selling ladies slides with what looked like a very comfortable sole. I now have 2 pair different designs but both with the softest most flexible sole I have ever found in a slide. They also come beautifully packaged with shoe bags and very prompt with delivery and transport notifications. Show details
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Dimon Felphy
Dimon FelphySydney, NSW
 

Great chunky boots - comfy, good quality, stylish

Arrived on time. Beautifully presented and so lovely and comfortable. Happy with the subtle shade of pink that I picked. I walked over 10 km in them when sightseeing and they are supportive, light, and comfortable. They were also great in icy/snowy conditions. Show details
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Mark D
Mark DHobart, TAS2 posts
 
Product Quality
Customer Service
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Katie
KatieSydney, NSW
  Verified
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Vivian choi
Vivian choiSouth East Queensland, QLD
 

Gorgeous boots!

I am extremely pleased with my purchase from UGG Express! The quality of the products is top-notch, and the delivery was prompt. The customer service was also outstanding, making my shopping experience a delight. I highly recommend UGG Express to everyone! Show details

Questions & Answers

Ulrike
Ulrike

Hello!
I would like to know if there's a possibility to buy UGG Boots from UGG Express in Europe.
Have a nice day!
Ulrike

Michele E.
Michele E.

Are these real Uggs or a knock of?

John
John

Are these ugg boots Australia made

UGG Express
UGG Express   DM   
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Details

CategoryOnline Shops, Physical Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $60
Mens / Womens ClothingMens and Womens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes, Exercise & Sport Shoes, Ugg Boots and Work/Trade/Heavyduty Boots
Clothing TypeChildren and General / Everyday
Visit official website

Contact info for UGG Express

Mon9:00 am - 5:30 pm
Tue9:00 am - 5:30 pm
Wed9:00 am - 5:30 pm
Thu9:00 am - 5:30 pm
Fri9:00 am - 5:30 pm
SatClosed
SunClosed
  • ABN: 44168465405

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