Extremely happy with my purchase. Awesome service, fast shipping and Most off all outstanding quality. I love that they are all excellent made too. I will definitely be coming back to purchase more for other family members.

Received these super speedy and the quality is second to none! True to size fit and they look so comfy that I want to grab a pair for the whole family now.

Purchased these adorable slippers, well made, prompt delivery, I would recommend this site, take a look great range for all ages nd are wonderful for gift giving. Thank you Ugg Express.

Thank you [name removed] for fixing the issue your prompt resolution was appreciated
We were happy with the outcome, it was good service would I buy from your company again the answer is yes as you were prompt in resolving the issue I did not have a line to respond so I thought it best to at least give you feed back so your future customers know that you offer exceptional service when a customer is unhappy .

Purchased a great pair of Ugg slippers, love the colours and design of the slip-ins. Received exceptional service from Reina in Customer Service and fast delivery. We only buy original Ugg products and like to support Australian products. Great company, keep up the good work.

I bought a pair of uggs for a friend as a gift, I asked if they were Australian made and was told they are 100% authentic. Got home looked at them cause they do feel and look great but I had doubt when I couldn't see anything on them saying Australian made which made look everywhere and inside it says on the tag Australian brand designed in Australia crafted in China to me that is not authentic at all.

I bought a pair of UGG's and loved how they kept my feet so warm. However after three months I caught both shoes under the door and they tore very easily. I contacted UGG Express with photos attached and received a very prompt reply from Simon advising they will replace my UGG's! My email was on the Monday and by Friday I had a completely new pair delivered with no more questions asked. And I also received a discount on my next purchase. What wonderful service. I will certainly be using and recommending UGG Express for future orders :-)

Exceptional service, fabulous range of products at great prices, very easy to deal with and SUPER friendly, efficient staff. Fast delivery and NEVER disappointed. Will always use this site to buy my UGGS. The outlet store also has fabulous additional clearance UGGS at the front door - great bargains

Unfortunately I bought a size too small for my dad for Father’s Day, but the team were amazing at helping me to find a new pair that will fit him.

I purchased a pair of UGG boots with zipper but unfortunately one boot’s zipper was faulty after 2 months of ownership.
I contacted customer service to see what my options are. They were very quick to respond and were keen to make it right.
I would but from them again (and most like will sooner rather than later).

Fake ugg boots from ugg express i have brought pictures are there to prove it will take this all the way to get my money back absolute rubbish Fake Ugg boots

I ordered Daily/Daley slippers and they were uncomfortable for my foot. Disappointed to find that I have to pay my own return postage. Won't be shopping here again. Becomes an expensive exercise if anything doesn't fit. Not worth the risk.

Bought many shoes from UGG Express, always great quality UGGs, light weight runber soles better than other hard rubber soles, perfect for outdoors.
My last pair ordered had small whole in stitching, sent email with pic to there customer service team and UGG express quickly sent me out replacement pair, no Q's.
Super quick delivery for both pairs, received same week as ordered, replacement pair took a little longer but they communicated well, apologising for small delay.

Slick online ordering, only prob was AusPost lost my slippers for 3 weeks in Geelong. Raised a request with Auspost got no feedback for 6 days. On 5th day I mentioned to UGG, no prompting they sent a 2nd pair. Next day first pair turned up. UGG said keep both and enjoy. Best Slippers I've had , way better than my previous brand. Thanks UGG

It was my first time to shop with UGG EXPRESS and I only have positive feedback about the level of customer service and the quality of the products!

When contacting about products, Simon was prompt with my replies and assisted me with superior customer service! Thank you so much!

It’s been such a pleasurable experience! I highly recommend!

I ordered some boots and accidentally got the wrong size, the customer service was so helpful and responsive to provide option! Boots are great quality and fit! the experience was smooth and easy to follow

Customer service awesome, lots of variety and cost is very fair. Very easy to navigate the store as well. Fast delivery. I have brought two pairs and will be buying more in the future.

Bought shoes on Ebay, bought as size 11, tagged as size 11, however about 50 mm shorter than every size 11 shoe I own, had length measurement which is outside overall length of the shoes not foot length, gave me a number to return shoes but did not answer when I asked how they would pay the return postage, presume Chinese sizing not Australian.

Everything to do with this purchase was easy and was a great experience and the delivery time was very fast a good job by all, Well done and the price was spot on.

Nice sturdy boots. Does the job of keeping my feet warm. Also had to deal with customer service in regards to a faulty boot, response was second to none. Great Service!!!