SCAM and complete rip off
Would be negative rating is possible. High pressure sales and total scam. Bought membership but basically get nothing for it. Have booked one holiday through this scheme and but it still cost me more than if I booked outside. Total zero value for money. Won't be using again and will wave goodbye to thousands. Expensive life lesson.
My wife and I were scammed by ultiqa lifestyle .we paid our membership and booked a week in Fiji .we booked well in advance.In the meanwhile my wife developed stage 4 cancer.our trip due in July but she died in April. I asked for a transfer because I was grieving but they refused to give me that. What really annoys me off is they want charge me an annual fee of nearly $900 for a service that virtually spits in your face.
I can't get out of this rubbish fast enough
Sadly we were scammed. We were on the last day of our honeymoon in 2014, taking things fairly easy when we were approached about this rubbish. We sat through their 90 min session, with a lot of pressure, hype and downright lies. We were very clear with them that our primary holiday destination was overseas, mainly european destinations. The story (and it was a story - total fiction) was all about the wonderful European options they had. How easy it was to book, how simple this wonderful website and points systems was that they had... I don...'t consider myself either stupid or naive but my guard was definitely down. My son was about to head overseas to Europe for 8 weeks and my husband thought this might have been a nice way to help support his holiday so we signed up - knowing that there was a cooling off period. I waited and waited for our online portal access. It turned up 3 days after our cooling off period ended. I should have followed my gut and cancelled anyway but I gave them the benefit of the doubt on the dodgy sales pitch I'd had. I realised how difficult it was to actually get into the portal and to this day I've still never managed to logon. That's right - 6 years (and I work in IT) and I still can't log onto this stupid site. So I rang the "helpdesk". The girl there was very apologetic. They didn't have much by way of accommodation options in the European cities I was asking about. They were all major, western European cities by the way - they just didn't have anything there. She rang me back with one city where they had one option. I took it and paid for it for my son. Realistically I could have got a better deal looking on google and his friends actually did. I was so disgusted. I emailed them immediately and asked to cancel only to be told that my "cooling off" period was over. I'm not sure how I could have made a decision about remaining when I didn't have access to the services they had sold me. I've been even more disgusted to get billed by these charletans a $200+ "service fee" every year. I'm not sure what the "service" is that they're providing me for the money that I give them because there isn't any. I asked if I could cancel the membership, happily forfeiting the thousands of dollars I've paid. Apparently no - that's not an option. They'd much prefer charging me a fee for a service that they don't provide. I'm stuck in this crap for another 9 years. Do yourself a favour and stay well, well away.
Wish to get rid off our membership paid $16,000 12 years ago 30,000 points a year will have 77000 points in April 2020 just don't have time. Have stayed Gold Coast Chevron Towers very nice. Is difficult as we are in Western Australia .
SCAM! No free holiday
Sat through their 90 min seminar which actually blew out to 2.5 hours. Didnt sign up as it wasnt for us. Offered a supposedly free 5 night stay in Sunshine Coast. Filled out their form and emailed it back like we were told to do but havent heard anything back since. Total scam! Dont waste your time.
Been in this for 5 years and Glad to get out..
Very suspicious when there are either 5 star or 1 star reviews about a service.
Like others we were approached at Wet n Wild and "Won" a 2 night getaway.
Yes.... I know ! BUT I am pretty good at holding my ground when it comes to
Pressure sales people.
Had the 2 days away, which was actually nice, sat through the sales spiel.
Which as you might expect, Was "sales focused" to put it nicely.
And yes I admit in all honesty, on paper.... it does seem to have merit.
In reality it is just to confusing and hard work to save money.
If your retired with lots of spare money and can travel at the drop of a hat....
- Verified customer
We received an offer from Ultiqa but on the terms and conditions we were going to be charge of thousands of dollars of extra cost
The agents misleading our booking ruining our holidays
A great idea if you can afford it
Basically, the scheme allows you to book luxury accommodation all over the world at a heavy discount, but the upfront joining fee is very steep. You would need to be taking quite a few holidays every year to justify the cost. But we got 7 days luxury accommodation in Phuket for viewing the presentation, so well worth it as far as we’re concerned!
SCAM. Do not get the free holiday they offer. Don’t waste your time.
They will offer you a scratchie and you win a free holiday. Wow it’s your lucky day. They will invite you to a 1 hour presentation to offer you a membership a.k.a. Loan with 16% interest. They will prey on your desires to live on beautiful places on holidays. One tip: read the heading of this review.
Waste of time - rip off
My wife and I miraculously scratched the three stars and won the “major prize”. We paid our $40 deposit for the presentation on the basis that it would be returned at the beginning of the sales presentation - it was. At the conclusion we politely declined their fantastic offer to join for only 15 years for $10K + $199 per year - presenter was not happy. We got our holiday voucher for Thailand (including requirement to attend second presentation) and were able to book 7 nights accommodation but all other costs would be on us. The flights, meals and other expenses would be far greater than the cost of the “free studio suite” - you can book online. Won't be using the accommodation or recommending Ultiqa.
Can't wait to come back.
It was easy to book and the customer service lady was very helpful. There was no additional fee. I booked a 2 bedroom apartment. It was easy to adjust the booking. I will be excited to be back again.
Caloundra at its best
Customer Service at Reception was Brilliant and on arrival was offered a upgrade as it was
My Birthday - My Family aslo had a fun time including Bub who enjoyed the spa with Dad.
Great View - Close to the Beach - Easy Access
Perfect location so close to the magnificent beach and views of ships and surroundings.
Ultiqa Very professional in dealing with our date mix up. Will definitely book again. Friendly staff , clean rooms and breakfast is included. Awesome selection to choose from , and very yummy.
Wonderful location & views. Impressed with Blue Jasmine breakfast options. Fridge needed defrosting & would have liked rails with pool & spa to aid senior citizens such as myself as noticed many other older guests. Manager & staff very helpful. Would go again.
I love staying at Shearwater.
The first time we stayed at Shearwater our room was fantastic. The second time we still had a good view however the room seemed a little smaller. The location of the property is fantastic and I love staying there. The booking was easy to manage.
Great location and breakfast offer
2 bed ocean view...clean and spacious for 3 adults. Great breakfast options and FAB location close to everything. Staff welcoming and professional. Big thumbs up from all my family thanks
Location is excellent in Caloundra. Lots to do and eat within walking distance.
Staff were all lovely with the office staff being excellent to deal with. Had a baby with us and nothing was too much trouble.
Our unit was a bit dated however the view and veranda made up for it. The resort was getting an inside paint job and this was done without any annoyance to guests.
No hesitations in recommending it.
Questions & Answers
Just wondering if anyone else has lost points due to your resort cancelling your accommodation and not yourself cancelling .
I want to sell my Ultiqa 30 year membership I pay $900 annually 30,000 points I got it January 2018 so plenty of time left I currently have 60,000 points sitting there you can also have
We bought a membership years ago which gives us 20,000 points a year. We have used it to book weeks in:
1) Manhattan Club, NYC
2) Sheraton Vistana resorts villa in Orlando, visitng Disneyworld
3) apartment in Tasmania
Our circumstances have changed and I am on my own now. I would like to sell my membership - please respond if anyone is interested in taking up this membership or if you know where is a better site for me to attempt to sell my membership.
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