For years I've used this outlet for computer parts. Mainly because of quick and easy service. But also because when I've expressed interest in products they don't stock, to eventually become available in stock. This is a company very focused on the consumers experience and during lockdown one of the few businesses with a good level of changes to facilitate social distancing while continuing to operate.

I am happy for ordering NVME from Umart and hopefully will order again in the future. Thank you for the exceptional services

Easy online ordering. Very good customer support and great prices. Free parking right out front of the store for pickup. Thank you.

Ordered 2 monitors online. They were delivered to my door less than 24hours later from time of order. Awesome delivery service!!!

At first my order was rejected cause I used a vpn. So when I re did the order without using a vpn all went smooth. Product arrived on time and as advertised.

When you get fast delivery and quality products, what's left to complain about?
Nothing, you just have to use Umart and experience excellence for yourself.

The Umart Online website is easy to use, navigate, and order from. The product range is excellent and I have been ordering form Umart for many years and have never had any issues with product quality. The physical store is immaculately presented and collecting orders is fast and simple.

Found what I wanted at a competitive price (around 10% lower than others online) and very fast delivery! I thought this was a professionally handled transaction from start to finish.

I have purchased through UMART a few times and it has been a pleasant experience. Most recently after receiving a DOA product, I returned it expecting a refund or replacement. The item was tested by UMART technicians for 6 days before being sent off to the manufacturer for "up to 4 weeks" to determine whether it is repairable. Each email has a 24-48 hour turn around, and they basically just copy and paste the FAQ warranty information into the email without addressing any of your questions. This all makes sense (except for the poor service) for ...

What I wanted was in stock, at a good price, and I was kept well informed as to progress in delivery of the order. There were no difficulties with the order process, nor with the quality of service, and I would unhesitatingly recommend Umart to anybody.

Bought a graphic card on their website, paid by the card my family use on daily basis. Received email saying payment successful and my order will be processed. Later received email saying order cancelled due to high risk payment method which was suggested by their system. However, my money was already taken by them and I was not able to buy another card without the refund. Now the graphic card I can afford is no longer in stock. Should have bought from another retailer. Really bad experience for 1st time customer!!!! Took my money but never processed my order, nor refund my money!!!!

Warranty process is easy to manage, warranty manager is very friendly and got my claim resolved very quickly after i sent in my faulty product.

I ordered a new printer online and it was promptly available for pickup. Arriving at the store I found them well prepared for covid-safe service. From the sanitiser at the door and the well signed waiting point I was able to tell the staff member my order number without having to touch a keyboard and get my item almost completed contact free.

The staff greeted me when I walked through the door. My order was waiting and the item presented was correct.

Store is really easy to use and delivery is really quick came in a couple of days of purchasing the product

I love the laptop I got. Received it in only a couple of days in perfect condition. The tracking was up to date and informative. Would 100% buy from Umart again.

I bought a new CPU fan for my PC. I found the website easy to use, item arrived quickly, well packaged and as described. Very happy customer.

It was pretty easy to navigate the site and find the products I wanted (ram, cpu, motherboards, etc) They had a decent selection of products available and they. After ordering I just came in, gave them my order number and picked up my items, I did have to come in and refund a monitor but that was my fault as I bought a non gaming monitor thinking it would be alright for gaming but I did a little more research before unboxing the monitor luckily so I was able to refund it no problem, if you unbox the product and have regret of purchasing it then...

We had a faulty motherboard. A professional computer technician advised us it was faulty.
Lodged claim on 21 December and returned the motherbooard to a Umart store on 23 December.
Called in late January to find out what was happening and eventually got an email saying it was still at repair centre and they were "aggressively pushing our partners for a resolution".
Followed up on 4 Feb and nobody could give us any information. We requested a refund as it was taking so long. Was told they couldn't guarantee refund. Tried to speak to manager...

I bought a CPU from umart on the 24th of December (bad time to buy and was expecting it to not come until the new year), but instead of it arriving they put the wrong address on my package and it had to be sent back to Queensland then back to me in Victoria. on the 26th my $400 CPU finally arrived and came in a PLASTIC BAG WITH 1 LAYER OF BUBBLE WRAP and what do you know the CPU was broken because the whole box for the CPU was smashed up and didn't work at all. but now in February i'm finally getting my money back.