United Interiors

This is my second time purchasing from United Interiors and I couldn't be happier! The customer service is amazing, and the quality of the prints even better. Highly recommend.

We got off to a tricky start, due to my lack of communication and a misunderstanding. Once this was recognised, the staff at United Interiors went out of their way to provide the desired work quickly. Once arrived, it was found to be of absolute quality. I am most grateful to the patience and attention I received.

My recent purchase of Love at First Sight is outstanding. Absolutely perfect and exceeded my expectations. Great workmanship and quick delivery. A great shopping experience. Thank you so much. Show 2 replies

THRILLED AND VERY HAPPY! I was thrilled to see United Interiors have recently returned to the market! Have purchased items from them in past and was very happy with them. I recently purchased a new artwork to compliment items I already have and I couldn't be happier! Artwork is another beautiful piece and my dealings with new management team were… Read more

excellent! They were very prompt and friendly in replying to my emails and most importantly they were genuinely interested in helping me find the right piece. I asked for some suggestions and without hesitation they provided me with suggestions. They once again answered my further questions I had without delay and even offered an honest and factual opinion. This is very rare as every other online art shop I have contacted never once offered suggestions or an opinion. I can 100% recommend UNITED INTERIORS. Extremely professional, honest and pleasant to deal with. Art is of very high quality. From the date my order was prepared and shipped delivery was only 2 business days.

This store used to be good. Something happened and they stopped shipping and closed down. I never received a piece of bought and no one ever responded. Then the two girls who used to work there started up as new owners apparently, but still spamming the UI old email list, but as Love Art. They deny any knowledge or responsibility and won’t reply… Read more

when asked how I can reach the old owners administrators. I’ve made two attempts. Surely using UI email marketing list is illegal while denying any ownership or knowledge of them. Now they’ve branded again as UI. I tried yet again and they deny and refuse to help.

Zero after sales support – I received my artwork and when it arrived the frame was partially broken. Contacted them the same day it was delivered (5 Feb) provided all the evidence they requested and haven’t heard back since. Have tried sending follow up emails and calling, but when you call you can only leave a voicemail which is never responded to. I have purchased from… Read more

them numerous times before and had nothing but great things to say but after this experience I will never purchase nor recommend them again.

Rip off – I ordered a wall art canvas on 29 January, paid $199.50 I received an order confirmation via email almost immediately. Item was to be delivered in 4 - 6 weeks. It is now 7 May and I have received nothing. I have sent numerous follow up emails and have had no reply. This company is a rip off.

I recently enquired about wall art with United Interiors and was assisted by Holly, who was absolutely fantastic from start to finish. Holly was friendly, professional, incredibly knowledgeable, and so patient while I tried to find the perfect piece for my 10-year-old daughter’s room — something that didn’t look too childish but would still suit… Read more

her as she grows into her teenage years. She really took the time to help us choose something we both loved.

Once we selected the artwork, Holly organised the printing and framing and guided me through the whole process. She made sure the layout, sizing, and frames all worked beautifully together and kept me updated every step of the way.

The frames have now arrived and they look absolutely stunning — and I now have one very happy daughter!

Thank you United Interiors, and a huge thank you to Holly for such wonderful service. I highly recommend them and will definitely be back in the future!

Am so happy with my artwork from United Interiors. It arrived quickly and in great condition. The frame is really good quality too. The colours are vibrant and it looks great in my home.

I am very happy with my prints, the quality is great and they arrived quickly. Will definitely be purchasing from United Interiors again.

Fake online store – Ordered in February. Nil contact from company since then. Lodged a money back case with PayPal which was approved.

terrible – placed order early January. Received order confirmation and then nothing, no item supplied and not able to make contact with them, their website is down and the phone goes to a message. Pretty sure they have closed up shop and taken everyone's money!!!

No artwork received - No responses – I have not received my art work. I have emailed 3 times and contacted via phone, only option was to leave a message stating a return call would be given within 48 hours. No updates received. It has been 2 and a half moths and I have received no communications received. Access their site by google and it keeps stating site u der maintenance!

Unhappy customer – I ordered 2 paintings on 8/1/24 at a cost of $299.50 and $449.50. Paid in full. Only the cheaper one has been delivered. Very nice. I’ve emailed the firm for a progress report on the second one. Been totally ignored. No response. No offer of a refund if not available. Do not recommend business with this firm!! Highly unprofessional.

No painting and no response – Ordered artwork on 5 Jan. Have emailed and called and messaged on insta and Facebook. No response. No artwork. Others saying similar things. Their website has now been taken down. Sadly looks like we've all lost our money. Do not use this company.

Frustrated – I ordered a canvas print on 15 January. I have tried calling, left numerous messages, sent emails through the Contact us page, and in reply to my order confirmation and have had absolutely no response. I just want an update as to when I can expect my order. It states that you are going to respond in 24-28 hours but as yet I am still awaiting a response. Please contact me.

Appalling customer service – Ordered art over 6 weeks ago and I’m still yet to receive anything. Have tried contacting via email and phone and still no reply. Terrible customer service!!!

My paintings are beautiful! – After looking for months to find affordable paintings, United Interiors delivered! I admit I was a bit hesitant to order paintings online but I am so glad I did!!! I ordered the natural melodies artwork and would recommend it in a heartbeat.

Terrible service - not worth buying from United – I ordered 3 rugs and 3 were delivered but only only 2 were mine so I returned the one to the courier. It has been nearly 6 weeks now and still no sign of the rug which just happens to be the main one I ordered for a function. I have been in contact with the customer service department on numerous occasions by email and telephone and was promised… Read more

that a replacement would be ordered . That was 3 weeks ago . It didn’t happen . I followed up , it hadn’t been actioned ! As I was desperate I have been trying to locate it myself with United’s courier service . All hopeless . Somehow it appears to be “ lost in transit” . They did offer a refund but the rest of my lounge room is in limbo as I wait for the promised rug - blaming the couriers is not valid . Don’t deal with unless companies , it takes the joy out of the purchase ….. Never Again .

Wonderful service – My daughter recommended United Interiors. I ordered 3 large prints, one arrived with the frame damaged, I emailed United and sent photos of damage, United immediately ordered me a replacement and it has arrived promptly. Beautiful prints and wonderful service. Thank you :-)

DO NOT USE THIS COMPANY – Frame not included in original Order. Two weeks and still waiting for replacement.BAD SERVICE!!! No service reply at all from company.

No problems here – We have purchased two prints in the last six weeks one which had to be hand painted the other stock. Both arrived within the prescribed timeline and in perfect condition due to the very well packaged and secure form of preparation for the trip down to Victoria. Could not find any faults in the process and would highly recommend based on out experience.

Poor service when things aren't going well for them. True sign of the value they place on the customer – I am currently receiving very poor service from United Interiors. I ordered an artwork about 6 weeks ago, have been advised that the incorrect one has been sent to me and is stored at my local post office for pick up. Rather than returning to sender, they ensured I picked it up, took a picture and sent to them so that they could identify the… Read more

customer that it is for. They are aware that my artwork has been with another customer for 2 weeks now and have not sent it to me. Instead, they wanted me to complete the above before they would release. This is terrible service, I've purchased many pieces of art from United Interiors in the past with no issues however with this recent one and what has been no doubt challenging due to their error, you really see the value, or lack of value, that is placed on service by their staff

Poor processes and customer service – Ordered a perfect "pair" of large prints. Took a little longer than advised to arrive but was very disappointed when one frame was black and the other was timber coloured (frames are metal) - clearly sloppy business processes. I also got the distinct impression that it was my fault the problem happened and certainly no apology for the… Read more

inconvenience caused was offered. I then had to wait for it to be picked up and and then had an excessive wait for the correct frame to arrive - but only after emailing them and getting an unhelpful response . Blamed courier and Covid - but other purchases we have make online have been delayed by a day or two - not 5 weeks!

The prints are fine - a pity the customer service was not a bit more considerate.