Uno Home Loans

I was stuck with really high rates with my bank who refused to negotiate, and had no luck asking other banks directly. I reached out to UNO and they helped me find loans that matched my requirements with the lowest rates possible. They also somehow managed to lower my rates with my old bank in the meantime. Akin and Tiffany were really helpful, quick and responsive with regular updates on how the applications were progressing - they made the process seem easy. The costs were all clearly set out and explained, and I felt comfortable asking all kinds of questions. I'm very satisfied with UNO's customer service, and saving lots of money - really wish I'd found UNO sooner.

Customer service was amazing from the beginning to end. Kash and Crystal were both always there to help and always got back to me almost instantly with any questions or concerns I had.
Nothing unexpected everything was explained to me.
Extremely happy with the rate which has also since gone down slightly aswell!

I cannot fault these guys and recommend them most highly. They’re honest, real and practical. Jay, who followed through my application once Tony had identified the best loan for me, was exceptional. He had a calm, reassuring demeanour and followed through every query I had. Faultless customer service.

Dealing with Amanda at UNO was the best. Highly recommend! Her professionalisim and assistance got us over the line. The after service still passing on positive news is just stunning!

Kash and Crystal helped me through the whole process from choosing the best loan for me, modelling all different options, preparing for the final approval and through the settlement process. I will highly recommend UNO home loans.

My experience with Uni Home Loans has been great. Kash was very understanding, friendly and supportive. His quick responsiveness was very helpful in the whole process. He went through the whole process, the numbers etc and made sure I understood all the bit and pieces. I would highly recommend Kash to anyone looking to get a loan for their first home and hence have that piece of mind. The whole process from document gathering, assessment till the final settlement was a good mix of online and person support from Kash and Tiffany and I was kept informed throughout the process.

Stephen and Jay were very helpful and supportive throughout the whole process of refinancing my loan. Highly recommended. It was a good mix of digital and person support. The process was longer than anticipated but that was due to the nature of refinancing and not the product or service

Great service, Was looking to change my investment loan from Principle and Interest to Interest only, Uno helped my change my load over and saved me money to boot, Uno managed the process from document capture all the way through settlement making the process really easy.

Amanda sent me a guide to use when I approached my bank about our loans. 10 minutes later, rate reduced from 3.45% to 3.19% . All this three days before RBA announced a further .25% Very happy at the moment. Thanks Amanda and UNO

Am really pleased with the overall service offered by Uno Home Loan. The analysis of options available to me was spot on and every part of the process ran very smoothly.
Kashif was very professional and knowledgeable and Crystal was very competent, helpful and able to provide solutions to any issues arising over the course of the settlement. Appreciated in particular the frequent updates and pro-activeness. It was a pleasure dealing with both Kashif and Crystal.

The customer service was impeccable..
It was very personal and I felt like I wasn’t a number at all.
I felt as the uno was doing everything possible to get me the best result possible.
I couldn’t be more satisfied!

my customer service experience with your company was Excellent as Akinola & Tiffany guided me to get what I never taught could happen too soon. There was no unexpected extra cost and I am very satisfied with the rate received for my loan.

It was lovely dealing with Amanda Denham. Amanda answered every query promptly and clearly. She matched the product to my requirements. Very satisfied with her service. Would recommend UNO Home Loans to any of my friends. Unfortunately I could not proceed as my last year's tax returns were not yet lodged and Suncorp required same.
Thanks
Vimala Christine D'Aguiar

I am a very happy home owner as UNO homes were prompt followed up ASAP polite and were genuinely wanting to find the best home loan for me they couldn’t have anything more as the experience was great

I contacted Uno recently to help with finding a good deal on the market for my home loan, given that the fixed term was ending. Amanda Denham helped me wonderfully! She was very responsive, switched-on, and helped get the desired outcomes. I'll definitely be coming back to UNO in the future.

In start I got contacted by Kash and initial communications happened e-g information gathering. After finding the right product, I mainly dealt with Crystal all the way through to settlement. Crystal was very helpful and always available for any questions that I might have. As I was a first home buyer and needed help in every way, Crystal was able to provide friendly guidance in matters that were not directly related to the loan. I recommend UNO homeloans to anyone. As a general rule, make sure you provide all your information and ask as many questions as you have to make sure you get the best deal available.

Crystal was Amazing very helpful with our refinance she would always answer my emails or phone calls promptly nothing was to much trouble and She was confident and able to answer all my questions, which I am very grateful for. I would highly recommend UNO home loans

Amanda was very helpful and was patient when trying to contact me throughout a busy period. She was confident and able to answer all my questions, which I am very grateful for.

Recently refinanced through Uno, Tiffany assisted us with the process and was extremely patient with us as it took some time for us to get ourselves and paperwork organised. We are now paying almost $500 less a month on our homeloan! Can't recommend them enough. Thanks so much Tiffany and Germain.