UPPAbaby Cruz
Verified42 reviews
In-depth reviews
Wonderful light, versatile, height adjustable handlebar pram - great for tall parents! – We've had our Uppababy Cruz for almost a year and use it everyday. The bassinet was perfect when our bub was little, we were really impressed with the quality of the material - so soft and cosy. She then moved into the snugseat (so cute!) when wanted to see out and has been in the toddler seat since about 6 months. She even slept in the bassinet… Read more
when we went away on holidays as its rated for overnight sleeping.
We bought the Uppababy Cruz because we're both tall - I'm just under 6 foot and have a neck injury - and the Uppababy Cruz (and Vista) had the highest adjusting handlebars that adjust sliding up and down. (Other prams with handlebars that rotate up and down mean you have no leg room to walk). I also needed a light pram to be able to put in the boot of the car (once again, due to neck injury). Being able to split the pram into the base and seat separately means two very light parts. (Though my husband will just fold it up in one as it is already light).
We also wanted something we could occasionally take on gravel/sand/grass and it's been fine for that. It feels sturdy, it is very comfortable to steer and smooth riding and fits into small spaces (and compact if it needs to be folded up).
It has a big canopy compared to many other prams, but if I had the choice between the two, I'd get the Cruz v2 for the even bigger one. As some other reviews say, occasionally if you start the pram on a rough surface the wheels will stick a bit to get started but it's really not a big deal at all. Just takes a second light push and you're on your way.
All in all, we think it's a great pram and recommend it to others.
UPDATE: We had a warranty issue and the Uppababy team were incredibly helpful, responded straightaway and we received the new part within 2 days! Really impressive.
Disappointing otherwise a great pram – We have done a lot of research before settling with the latest Uppababy Cruz V2. We love the pram in terms of the size, the weight and ease of handling. We saw the V2 sample at an expo and instantly fell in love with the Hazel Olive colour. When we received the pram we were shocked that the colour of the fabric is not what we have seen at the… Read more
expo. We emailed Uppababy to find out what was the issue and was told the fabric will look different under different light which we weren’t told at the expo. So apparently the pram will only look like the smart ‘green’ we saw at the expo under fluorescent light and it looks BROWN under natural light. We were very disappointed that our request to swap to different colour was rejected. We thought this is very misleading by the manufacturer choice of fabric that changes colour under different light! We expect more than that from a reputable brand like Uppababy. Other than that we really like the function and size of the pram, sadly we have to live with a pram with an unsightly colour.
Fantastic pram, so glad I chose this one! – We absolutely love this pram from Uppababy! We did lots of research on the Cruz and Vista but chose the Cruz as it suited out needs best (we didn't need the double configuration seats and we only use the pram for city life). We used this pram from newborn with the snug seat and currently our toddler is 2 and still fits comfortably. Firstly, we… Read more
love the look of the pram, we chose the Cruz Gregory and the tan leather with the pale silver/blue trim looks smart and modern and perfectly unisex for both baby and parents. My partner is tall at 6'4 and the extendable handle is perfect for him and avoids a painful back as he doesn't need to stoop or bend. The wheels are smooth over most terrain and the pram is a joy to push. We mostly use the pram on tarmac, pavement, and in shopping centres although I have had success on wet sand, gravel, and cobble stones - my child always looks comfortable. As a newborn in the snug seat he always looked cosy and as a toddler he still looks comfortable, he used the bar to hold on to and loves the many positions the seat offers (loves being upright to see the sights and when he's asleep, super easy to recline!)
We are actually having another baby and the quality of the Uppababy pram means that we don't have to buy a new one as we can reuse this one. We attended a tune up session and feel safe in the knowledge that it's been given a good service, always great service.
I was recommended Uppababy from a friend and I love it so much that I've recommended it to others who have been very happy with their purchase!
Thank you Uppababy
Positive reviews
Fantastic pram with minor flaws – This pram is great, loads of storage, easy to fold and not too heavy. It looks fab too- very funky with the brown leather handle. The only criticism I have is that the front wheel was sticking for a while and I wasn’t able to push it forward on surfaces like grass, but some grease fixed the issue. Also it creaks a little. But even with these slight issues I would recommend this pram as it’s fantastic quality and my baby is very comfortable in it. Show details
Light, easy to use pram – Very light and easy to use and easy to fold. Pretty good in all surfaces but the suspension isn't good as others. However, my baby seems to be very comfortable. Show details
Cruz v2 – I did so much research and I'm so happy I held off to but the new Cruz version 2. It's the perfect size, large basket, great air vents, folds like a dream, great suspension and good quality. I can't speak highly enough about this pram. As the bassinet is approved for overnight sleep my newborn sleeps in the bassinet overnight as she prefers it… Read more
to her co-sleeper.
I'm happy I spent the extra money to get a decent pram. A lady in my mum's group purchased a yoyo as she thought it would suffice but has now realised that living in Sydney required a heavy duty pram as our footpaths aren't the best
Negative reviews
Alright pram, wouldn't buy again – I thought this pram was decent enough, however, not even 5 months into using it and the wheels are not spinning well and keep getting stuck (the wheels are super small compared to other prams I don't know if that is the cause). The pram isn't very high up and if using the bassinet, there is no room to use the undercarrier for items such as bags. It is super easy to pack away though and looks great. Show details
Great pram, however creaky frame – I love this pram,amazing basket, easy to push and fold. can't fault it besides the creaky frame. Uppababy were so amazing to deal with, they replaced the frame and it still creaked. A friend has the same pram and same issue. Also can't wash the seat as there is a board in the back so make sure you have a cover if you buy one. I regretfully won't be purchasing another uppababy because of this. I will miss everything else about this pram. Show details
Fine but long term quality issue with bad customer service – The pram performance is fine. There is no suspension at all on the pram nor I expected it. The child appears to be comfortable. However, these are what I would normally expect from prams of this price. I would expect additional longevity and convenience for this price. The problem is latch on the pram holding the product closed has tendency to… Read more
easily breaks. This means that pram will not remain folded at all, unless you replace it. The issue seems to be prevalent, many google posts can be found and you can check the Facebook for similar issue.
The pram has been used for about 6 months (in storage until the baby was ready to go out), used in manner exactly as it has been demonstrated to us in person. I've usually had it stored folded in car boot space. However, one day, we've found that the latch has fallen off inside the car. The slot holding the latch to the pram body has broken somehow; again while inside the car boot space with no one touching it or using it; presumably during normal driving with no incidents.
I've been contacting their customer support and their response is immediately to buy replacement. No admission of issue or warranty. For a pram of this price, I would expect far greater product life span with no issues such as this, and if there is, for warranty to be able to cover it.
Recent reviews
I have loved this pram! – My partner wasn't convinced on this pram. He wasn't keen on the price tag. I bought it anyway! And after using it, he admitted that it was worth the purchase!! This it's the only pram I have used (other than a cheap stroller) so can't actively compare it to others... but nonetheless, this has been a really good pram. One of the main things I… Read more
love about this is the large basket underneath. When i was originally looking, a friend recommended a good size basket as a must and I totally agree! It's so important with all the things you sometimes need to be carrying. I tossed and turned for ages about a bassinette, but glad I saved the money as the pram went on sale with a snug seat and it was more than perfect!! I signed up for an online session with uppababy for maintenance of my pram. I didn't realise at the time but it was actually a 1:1 video session and they ran through everything about looking after the pram and cleaning it! It was so helpful!!
Obviously these are discontinued now, but if still recommend one. If you're looking second hand, just look out for ones that have had the wheels maintained (cleaned and looked after)... I believe if dirt/sand gets in the bearings it can cause them to not work as well.
Wish we’d kept our silver cross – We have a 5y age gap between our children and sold our silver cross a couple of months before finding out we were having another baby. We decided to try another brand this time and decided on the uppababy Cruz. No regrets initially however it’s nowhere near as easy to fold up as our pioneer was, it’s not as user friendly in regards to the buckle… Read more
and the basket has less access when using it for shopping. We have had a couple of quality issues with the pram (fold clip broke and bearings in the wheels are incredibly loud and tartly) that also haven’t been easy to get to the bottom of with uppababy customer service.
Overall no serious complaints but the pram pales in comparison to silver cross.
Warranty issues – Nice pram but if you have any warranty issues, they sub contract it off to a company where you are asked a myriad of questions on if you’ve serviced the pram or how you dismantle it each time. Then you’ll get accused of putting something too heavy in the pram to cause the issue when all that sits in my pram is your baby. Show details
Good Quality, Easy to Fold and Not Too Heavy to Carry! – We have the 2019 model and absolutely love this pram. There was so many Prams out there to choose from. This pram costed alot more then what were hoping to spend on a pram, but we are so glad we bought it! Very easy to fold and maneuver. We use this pram inside and around the house too, not just outdoors. Very handy. The infant insert is great,… Read more
our son has been in the pram since birth and he is very comfortable in it. It's a good weight, not too heavy - yet good quality. The shade cover although not huge, is sufficient. (Would be similar size with most other pram shade covers). If it's super sunny we use an additional cloth to cover the pram, Easy enough. We would definitely recommend this pram.
Find out how UPPAbaby Cruz compares to other 4-Wheel Prams & Strollers
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Best pram ever! – I was using Uppababy Alta (hand me down), and loved it so much we decided to upgrade to Uppababy Cruz 2019 in black. The pram is very well made, and solid. Love the sleek design and the leather handles and bumper bar. Pram is very smooth to maneuver and easy to fold away. I also like the pop up sunshade, it is great when you go out for walks… Read more
in the afternoon sun.
I’ve seen many celebrities pushing Uppababy. It is very popular in America.
I highly recommend this pram.
Love it! – I love this pram! Very easy to get in and out of the car. Love that it has rear and forward facing option. Seems to handle most terrains quite well. I probably wouldn't take it too off-road but it's perfect for around the shops or along a beach track. The only reason I gave it 4 stars is because I think the sun visor could come down a bit more. It… Read more
was only a real issue when bubs was newborn (because it would always be max reclined) but now that he's older It's not a big deal.
Upper baby Cruz – As first time parents we were overwhelmed with the number of pram options available to us. We finally decided on the upper baby Cruz and haven’t looked back. The bassinet meant we were mobile with our newborn sleeping and also meant nights away for her sleeping in an Australian approved overnight bassinet. Our daughter is now 4 months old and we… Read more
have transitioned into the seat with newborn insert so she can look around at the world but still have the bassinet for sleeping when we need. The upper baby Cruz pram has been amazing and we couldn’t have lived without
Fantastic pram and customer service – The pram is easy to use, light, with smooth wheels, big bagging basket. Customer service is fantastic. My pram was damaged in a flight which was not covered under warranty. But they didn’t leave me with only a word of sorry. They managed to fix my pram with a goodwill gesture. Very satisfied with Uppababy. Definitely will recommend to friends and anyone interested. Show details
Fantastic pram – I have used this pram for 5 months now and Love how easy it is to maneuver around. No problems on on grass, bumpy on gravel but no issues. When I purchase the pram, it came with the snug seat and organiser all on sale price. Fantastic extras. Didn't get the bassinet as the snug seat was perfect for my newborn. Bassinet would only be good if you… Read more
were using it as a bed when travelling. I also have the joie i gemm capsule to attach on the uppababy frame, if i didnt want to wake up my baby and knew that I was only going on a really short trip. Love the big basket so much room and the easy brake step.
Good for price – Great for what I need which is a basic pram. Sun canopy is not big enough to cover baby from the sun while in the pram. Good storage space in the underside of pram which gave it an edge over other strollers. Show details
Easy to use pram, but poor quality and poor Sun canopy for use in Australian sun – Pram is easy to fold, is light weight and easy to maneuver. Great for shopping centre and cafe trips. Not great on any other terrain than smooth concrete. Struggles with bumps on footpaths, riding curbs and grass. Sun canopy is rubbish. It is not big enough unless chair is completely upright. Not ideal for even a warm winter day in Western… Read more
Australia. After three months of daily use, the latch for unfolding snapped off, the frame is scratched significantly and the brake jams on. On a positive note the bassinet is fantastic, as it can be used as sleeping quarters overnight when traveling, but must be bought separately. By the time you add up the cost of extras the bugaboo would have been a better quality purchase.
Great pram – Overall satisfied with the pram. Bubba is totally comfortable in it and it’s easy to assemble, fold, and push around. We got both the bassinet and seat option but ended up using the seat the whole time as our little one like being snug. Fitted with the infant insert it worked a charm. Unless you’re adamant to have baby in a bassinet (and perhaos… Read more
have them sleep over somewhere in it) there’s no need for this option. Seat turns around super easy with one click, handle bars come up with one click, and pram wheels lock with one click. Super easy. We should have bought the Vista however as it’s not much bigger, allows the top seat to sit quite high, and of course future proofs a bit too :) One thing we have noticed with our pram though is the breaks jamming which means the wheels click or don’t move at all. We have to jiggle the pram a bit for it to release. The inside shade canopy isn’t the best to use either as it’s not very long nor stiff so the sun can still creep in if the seat is at a certain angle. The rain cover is a little frustrating as well as the access window flap doesn’t line up so well so rain can get in if not continually managed. Other than those, love the pram
Great pram, practical, great design – What I love about the Cruz are its simple to use levers (no fiddley straps), fairly light weight as compared to other comparable brands (circa 9kgs), large shopping basket, easy to fold away (one step process) and it folds standing up so you won’t need to bend low to lift it into the boot of your car. I also like how the pram is suitable for… Read more
newborns without the need to purchase a separate bassinet. Instead you can use a snug seat which is sold separately (there are often sales where you get the snug seat for free). The only downside to the Cruz is that its add-on accessories are quite expensive to purchase and the raincover that it comes with is quite small and snug and doesn’t cover enough of the pram. As you can see these issues are quite minor and overall the pram is very practical and has a great design.
Find out how UPPAbaby Cruz compares to other 4-Wheel Prams & Strollers
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Good pram overall – Liked the higher seat bringing baby closer to me, large basket, and 'click sound that confirms seat snapping in and pram folding etc. Also has great steering/maneuverability. I would have liked for the handle to be able to push lower down, as I'm on the shorter side.
Fabulous pram and amazing customer service! – Pram has always performed at its highest performance, I use it daily, at the shops, outdoors, walks, everything and it has never failed me. Suspension of the pram has never been an issue, I have found it to ride quite smoothly and mange any bumps etc that it may come across. My baby never complains when going in the pram, it has the option of… Read more
sitting at different heights as well as moving the leg rest up and down. He will always have a sleep in the pram which shows me just how comfortable he is to be in there.
Easy, affordable and perfect for my baby – From the moment we recieved this pram our lives have changed forthe better. The baby loves it. It's easyto rold, open and move around. It works well on grass hills, pavement and city street. We ha e travelled Europe and America with this pram and it has not let us down once. Suspension 4/5 and my baby loves to ride in the pram. Show details
Great pram – Great pram. Super happy with it!! Brought it on sale at baby bunting and also got the newborn insert & parent organiser. Compact....can fit into my swift boot with the seat on aswell. Show details
Price is creeping up but is the quality? – This pram is good - there's no doubt. Great basket, easy to operate & fold, zippy. But once you get right up there with the Bugaboo and Joolz price tags... is this enough? I recently purchased a Bugaboo Cameleon (on sale) at $999 - that's the RRP of the Cruz. By the time you add on a $300 bassinet - the Cruz is actually more expensive. There's… Read more
no perfect pram and the Cruz outdoes the Cameleon on a couple of things (ahem basket & recline function) but below are my 2 main reasons for switching from this pram:
1. SUN CANOPY: I live in QLD and that sunshade is pretty poor. The extendable UPF50 thing is such a joke, I don't even know why they bothered. It looks cheap, feels flimsy and doesn't help much at all. You might be reading this thinking huh - that's not a deal breaker surely. Well consider this: for the first few months they are mostly reclined, their fresh eyes looking directly up at something even adult eyes can't handle. They can't be in the sun at ALL as their skin is so fragile they can get burnt in the shade. So now you're clipping a wrap to your pram just to get from your car into Woolworths which is a pain, and if you've chosen the Uppa for its sleek look, kinda ruins the look imo.
2. SUSPENSION: I knew this wasn't an 'off road' pram... but I didn't think that I would slow down on the carpeted sections of Myer or would get covered in my own coffee trying to walk home. I'd recommend this pram to city dwellers with their perfectly polished sidewalks everwhere they go. I live in the suburbs and I sometimes have to stroll on old-style, uneven footpaths, gravel driveways and (gasp) GRASS! I bailed when son was around 10kg but I don't think you'd call the Cruz 'zippy' and 'easy to manouvre' when its loaded at max load. Side note -- The retail stores are all advertising the Cruz as a 22kg weight limit with a 7-10kg basket capacity. However the TechSpecs on Uppababy.com clearly say 15kg for the seat and 5kg for the basket..... https://uppababy.com/au/cruz/tech-specs/
Lightweight and easy to push! – the uppababy Cruz is a great pram and I would recommend it to anyone who needs something lightweight and easy to move. It’s particularly great in shopping centres as you can zip between aisles very easily. The only downside is because it’s so lightweight it doesn’t take uneven surfaces or anything slightly rough very well, we end up lifting the… Read more
pram to ensure the baby doesn’t wake if we are pushing on uneven surfaces (even pavements that are a bit tired). Other than this I would recommend it!
Love my pram! – This pram is lightweight and easy to fold up and down. I also like that you can fold the pram down when the seat is outward facing. It's easy to maneuver and has plenty of basket storage underneath the basket. We bought an insert so it converts to a bassinet so you can use it at many stages.
The perfect pram – When I was looking for a pram for my first baby, I tried so many including the most expensive prams out there. But when I tried uppababy I feel inlove with it, it's lite, it have a big basket ( which is VERY HELPFUL) and with my back problems it's high enough so when I'm picking up my boy it's easy enough. I love the colour and the fact that it's… Read more
very easy and SMOOTH to drive around. I would definitely get the double seater once I get a second baby. Totally inlove
Worth the money, no regrets!! – We've been using the Uppababy Cruz now for 7 months. We have been extremely happy with our decision to go with this pram. It is extremely lightweight and easy to lift in and out of the boot. The pram itself manoeuvres with such ease. We also purchased the bassinet, infant snug seat and parent organisers and found all of these extremely useful and… Read more
complements the pram very nicely. The basket is huge and can fit so much shopping. I have definitely recommended it to all my friends and family!
Perfect !! – After going to a reds baby seminar we went to baby kingdom to purchase this uppa baby Cruz It was very simple to decide in comparison Reds baby I give 10 points for wheels alone But the Cruz takes it away with the rest it's an easy decider once you see them one after another Show reply
Money well spent! – We were recommended the Uppababy from friends, and we are thrilled we listened to them! We purchased the bassinet which was extremely convenient during the newborn months and allowed bub to sleep on the go. When our little one was 3.5 months we transitioned to the regular pram with the infant insert and found this to be extremely easy to… Read more
transition.
Highly recommend the parent organiser, and love the little compartments in the basket below.
Easy to fold in one piece once you use the normal pram seat. The bassinet is easy to store once you no longer need it.
The grandparents have said that this pram is by far the easiest they have manouvered which is also a great win!
Very happy with my decision! – After A LOT of research my husband and I decided on purchasing the Uppababy Cruz. Not only is the pram super stylish (I get so many compliments - especially for the gorgeous tan leather accents) but is it very lightweight, folds easily and its narrow stroller style design makes it easy to manoeuvre through tight shopping aisles even with one hand. I would definitely recommend the Uppababy Cruz stroller to friends and family
Light, practical and stylish – After looking for the perfect pram I found it in the uppababy cruz. It was the lightest one with all the features I wanted, has big storage underneath, very easy to push, can fold and unfold with one hand, very sturdy and also looked very stylish while being at a great price. The basinette is also overnight sleep safe which was a massive selling… Read more
point for me. My husband has already spilt coffee on it and was easy to remove the lining and wash it. Highly recommended.
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Hi Gene - the latch is not covered under warranty as… Read more (+1 reply)