UPPAbaby Vista

Beautiful pram with well thought out features HOWEVER the frame scratches super easily (we’ve been using for 6 months and already looks extremely old) .
We’ve been careful when moving in and out of the car but the black paint on frame is so chipped!
The leather handlebar also looks really worn.
Disappointed with how fast such an expensive pram has deteriorated.

Be aware, the customer service you receive in Australia is appalling.
The chassis of the pram detached on both sides making it unusable… definitely welding issues! When researching, this has happened to many people. After paying a lot for a ‘quality pram’ I never would expect this to happen. The pram is unusable and all I was informed by the staff is that we can buy a new pram pram for 400 and that we will have to pay for postage! I would not recommend this pram to anyone!

We bought this pram when the second baby came along to use it as a double pram. Bought two seats (a main seat and a rumble seat) and a bassinet with lower and upper adapters for each seat.

I was a little disappointed that the bassinet could only go on the lower section of the pram when you use it as a double pram. I felt the baby was too far and I had to bend down to check my baby. So I recommend a capsule for a baby so the baby can sit on the upper seat. I also think the bassinet is on a smaller side but I used it with two of my babies and ...

I bought this pram for my second daughter with the capsule, bassinet and rumble seat and I couldn't be happier. These is a quality pram with heaps of space in the under carriage for shopping. Its easy to use, baby sits nice a high which is great for my back and folds in seconds. It a bit wider then most prams but for the amount it can hold I'm not complaining. Adapters are also simple to insert and the large back wheels are awesome. I've had my upper back vista for 16 months now and still looks in great condition. My really happy I decided to buy this product:)

The pram itself is good.. the company however is terrible. First they did not cover a warranty item within the warranty period, no worries I payed for the part anyways. Now 2 years later, i wish to purchase the V2 seat which will fit my pram as the adaptors have not changed at all, and they will not sell that seat to me as I have a 2018 pram. When I advised them that my precious canopy extension was terrible and actually didn’t retract properly or extend properly they advised that I should have called and had it replaced under warranty… this co...

Loved this pram but after 1 year the lock to hold the pram folded fell out. Also some screws are rusting. Hard to find contact information for warranty as I would consider the screw that holds the lock in place a manufacturer default. Once contacted we were given a link to buy another lock and screw because it’s not covered under warranty. I would have expected better quality and customer service given the price of the pram. Definitely wouldn’t buy another uppababy.

Overall a good pram. It suits our family of newborn and a 2 year old, however, there is a few negatives. The toddler seat design the handle has a zip to remove the leather trim, it’s rather silly and frustrating as my toddler keeps playing with it, zipping and unzipping it, unsure how long it will last. The break petal sometimes won’t work, can take me pressing it several times. Quite annoying. The parent organiser keeps sliding down and not really the most practical (redsbaby organiser is a million times better). The cup holder is too close to the toddler seat for them to reach. The pram liner looks nice a sleek but slides off very easily.. all these can be easily improved by the company so I hope you take this on board.

I contacted Uppababy Australia because the basket structure has broken. They refused to replace the basket structure under the guaranty. They said that it's not a manufacturing problem so they don't have to pay. It didn't happen any big event to make the structure broken. So, the basket is not that strong as they advise be careful.

Exchanged over 40 emails seeking advice on how to pick up the pram without the clip breaking. It was insinuated that I was an irresponsible mother for not reading the instruction manual prior to putting my baby in the pram and therefore should read it to get the answer. When I couldn't find the instruction I was told to find a video online (none of them show how to pick up the pram) what a waste of time and absolute disgrace!

After using this Vista for 6 months the brake stopped working, we sent it in to be fixed under warranty and they charged us $250 for the breaks and an extra $150 to replace the front step that was working fine but had "excessive damage" (scratches) from daily use. I'm posting now because the breaks stopped working again.

I chose this pram as a second choice after my 1st pram didnt arrive in time for baby's birth. It is very smooth and easy to turn with one hand. Sun shade is handy on the bassinette. Very easy to assemble. I haven't used the seat yet so can't comment on that. Adjustable height handle bar is great for my 6'3 husband. Easy fold down to get in boot.

Things that are not practical or i don't like

● Using on a gravel road is a no-no. Baby bounced around to a ridiculous point..even with an infant insert (purchased separately)
● Capsule adaptors for ...

I really enjoyed using the 2018 model of this pram until my son got close to two when I could no longer do the straps up (on the highest setting). I rang Uppababy’s Australian distributor and they said they don’t offer strap extenders and that the longer V2 seat won’t fit on the older model Vista (nor do they sell it separately anyway). They offered no other solutions and o got the impression they thought I should purchase a new model with a longer seat. I am beyond furious as we paid $1,500 for this pram and expected to get much more use out of it than we have. I will be lodging a complaint with the ACCC as the product is not fit for purpose and expect we will have to look at purchasing another pram.

Pram is ok...

Adaptors for maxi cosi are really bad....Capsule wobbles around with approx 4cm of play. Meaning baby gets shaken back and forth.
Abysmal engineering.

Suspension is next to useless... utterly useless.

This pram has been fantastic Sophia spent her first 6 months in the basinette & slept so well on my 12km daily walk. She is now in the main pram & enjoys looking at me or at the views and with the reclining feature can easily fall asleep if she is tired. I strongly recommend this pram. The storage below is enough for a baby bag a couple of jackets and some shopping which is really useful. The adaptable height of the pushing part is so useful being 5 ft 7 it means I have good posture walking. I have walked 70 - 80 km every week since Sophia ...

Love the pram layout and size of the basket.
Hate that when I take off the rumble seat and only have one child in the pram the front wheel start violently shaking. The only way to stop the shaking is to stop pushing the pram, pull it backwards to 'realign' the wheels then start pushing again...only for it to happen again 100m down the road. This started within 6 months of purchase. Front wheels replaced by customer service and the issue continued. The next processes was they wanted me to send the pram off to Sydney for an assessment. Not practical at all with two small children. I have sent multiple videos showing the shaking occurring. Extremely disappointed in the product given the money paid.