17UPPAbaby Vista

UPPAbaby Vista

 Verified
17UPPAbaby Vista
4.6

292 reviews

PositivevsNegative
90% · 26221 · 7%
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Build Quality
4.1
Value for Money
3.6
Cleaning & Maintenance
4.2
Safety
4.3
Manoeuvrability
4.4
Ease of Packing & Storage
4.2

From the 26th of February, UPPAbaby Australia is offering each reviewer that takes the time to write a review a free Bumbo Elipad. It is possible that the reviewers below may have received this incentive.

Reviews

292 reviews
Thegenestyle
ThegenestyleMetropolitan Adelaide, SA5 posts
  Jordan

Broken wheel in the first year

Purchased the V2 in Australia and have been using it for the past year. It has great storage for shopping and baby items. I take good care of my products and items and have never broken anything before. However, recently I found one of the wheels had already cracked after only general strolling and light usage. I contacted customer service for warrantee as it should still be covered (my daughter is only 14 months old) and they said it was accidental damage and would not cover the cost of the wheel replacement.
I am very disappointed in the customer service for this product and would advise people to purchase a different model pram. $1800 for a pram that has a broken wheel in the first year of use is disappointing. Show details
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Disappointed
Disappointed
  Gregory

Beautiful pram… for the first week

Beautiful pram with well thought out features HOWEVER the frame scratches super easily (we’ve been using for 6 months and already looks extremely old) .
We’ve been careful when moving in and out of the car but the black paint on frame is so chipped!
The leather handlebar also looks really worn.
Disappointed with how fast such an expensive pram has deteriorated. Show details
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laura d.
laura d.Central Highlands and Goldfields, VIC
  Fair Incentive Gregory

Do not buy!

Be aware, the customer service you receive in Australia is appalling.
The chassis of the pram detached on both sides making it unusable… definitely welding issues! When researching, this has happened to many people. After paying a lot for a ‘quality pram’ I never would expect this to happen. The pram is unusable and all I was informed by the staff is that we can buy a new pram pram for 400 and that we will have to pay for postage! I would not recommend this pram to anyone!
Angelina
AngelinaGreater Melbourne (Outer), VIC6 posts
  Maya
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Sarah
SarahNew South Wales2 posts
  Gregory

Best pram I've ever bought

I bought this pram for my second daughter with the capsule, bassinet and rumble seat and I couldn't be happier. These is a quality pram with heaps of space in the under carriage for shopping. Its easy to use, baby sits nice a high which is great for my back and folds in seconds. It a bit wider then most prams but for the amount it can hold I'm not complaining. Adapters are also simple to insert and the large back wheels are awesome. I've had my upper back vista for 16 months now and still looks in great condition. My really happy I decided to buy this product:) Show details
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Ashley
Ashley
  Jake
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Alicia
Alicia
  Pascal

Nice but a few issues and no help from the warranty

Loved this pram but after 1 year the lock to hold the pram folded fell out. Also some screws are rusting. Hard to find contact information for warranty as I would consider the screw that holds the lock in place a manufacturer default. Once contacted we were given a link to buy another lock and screw because it’s not covered under warranty. I would have expected better quality and customer service given the price of the pram. Definitely wouldn’t buy another uppababy.  Show details
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Value for Money
Cleaning & Maintenance
Irene
IreneGreater Melbourne (Outer), VIC
  Gregory

Good quality pram but not perfect

Overall a good pram. It suits our family of newborn and a 2 year old, however, there is a few negatives. The toddler seat design the handle has a zip to remove the leather trim, it’s rather silly and frustrating as my toddler keeps playing with it, zipping and unzipping it, unsure how long it will last. The break petal sometimes won’t work, can take me pressing it several times. Quite annoying. The parent organiser keeps sliding down and not really the most practical (redsbaby organiser is a million times better). The cup holder is too close to the toddler seat for them to reach. The pram liner looks nice a sleek but slides off very easily.. all these can be easily improved by the company so I hope you take this on board.  Show details
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Gabriele N.
Gabriele N.Greater Melbourne (Metropolitan), VIC
  Vista

The guaranty doesn't cover the pram's basket structure

I contacted Uppababy Australia because the basket structure has broken. They refused to replace the basket structure under the guaranty. They said that it's not a manufacturing problem so they don't have to pay. It didn't happen any big event to make the structure broken. So, the basket is not that strong as they advise be careful.  Show details
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Krystal Cameron
Krystal CameronQueensland
  Georgie

Disgusting customer service

Exchanged over 40 emails seeking advice on how to pick up the pram without the clip breaking. It was insinuated that I was an irresponsible mother for not reading the instruction manual prior to putting my baby in the pram and therefore should read it to get the answer. When I couldn't find the instruction I was told to find a video online (none of them show how to pick up the pram) what a waste of time and absolute disgrace! Show details
Joshua T.
Joshua T.2 posts
  Gregory

Bad customer service and no warranty

After using this Vista for 6 months the brake stopped working, we sent it in to be fixed under warranty and they charged us $250 for the breaks and an extra $150 to replace the front step that was working fine but had "excessive damage" (scratches) from daily use. I'm posting now because the breaks stopped working again. Show details
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Jessica C.
Jessica C.Metropolitan Adelaide, SA
  Jordan
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Stephanie
StephanieGreater Melbourne (Inner), VIC2 posts
  Georgie

Does not suit a larger toddler. Look at other options before purchasing this pram

I really enjoyed using the 2018 model of this pram until my son got close to two when I could no longer do the straps up (on the highest setting). I rang Uppababy’s Australian distributor and they said they don’t offer strap extenders and that the longer V2 seat won’t fit on the older model Vista (nor do they sell it separately anyway). They offered no other solutions and o got the impression they thought I should purchase a new model with a longer seat. I am beyond furious as we paid $1,500 for this pram and expected to get much more use out of it than we have. I will be lodging a complaint with the ACCC as the product is not fit for purpose and expect we will have to look at purchasing another pram. Show details
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Juzzy
JuzzySouth East Queensland, QLD17 posts
  Gregory

Adaptors are garbage

Pram is ok...

Adaptors for maxi cosi are really bad....Capsule wobbles around with approx 4cm of play. Meaning baby gets shaken back and forth.
Abysmal engineering.

Suspension is next to useless... utterly useless. Show details

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Helen K.
Helen K.Greater Melbourne (Inner), VIC
  Fair Incentive Henry

Questions & Answers

Kaz
Kaz · Vista

When forward facing toddler seat & rumble there is no room for toddler legs & so she kicks the rumble seat. Both seats can not recline when forward facing… Is this correct or am I doing something wrong? I have upper & lower adaptors but there is no room between the seats.

Tayla
Tayla · Vista Jake (Black)

I was wondering how the black frame goes after a while with wear and tear? Does the frame scratch or chip easily? And does the black material or the seat/bassinet fade over time? Unsure if I should get the Jake or the Jordan in the Uppababy Vista

Keirra L.
Keirra L. · Vista

I am on my third child with this pram and have loved it. This time around I have chosen to use a Maxi Cosi car seat with it, in addition to the toddler seat. I have purchased the correct adaptors, but there seems to be a lot of wobble from the car seat. Is this normal? Or has anyone else had this problem? I have it on the lower adaptors.

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Details

Compare all UPPAbaby Vista listings
Category4-Wheel Prams & Strollers4-Wheel Prams & Strollers4-Wheel Prams & Strollers4-Wheel Prams & Strollers
Price (RRP) $1,899.99$1,899.99$1,899.99$1,899.99
Seating TypeSingleSingleSingleSingle
Suitable Age0+ months0+ months0+ months0+ months
Max User Weight 22 kg22 kg22 kg22 kg
Seat OrientationReversibleReversibleReversibleReversible
Bassinet CompatibleYes (Included)Yes (Included)Yes (Included)Yes (Included)
Capsule CompatibleYesYesYesYes
FeaturesSuspensionSuspensionSuspensionSuspension
Weight12 kg12 kg12 kg12 kg
Folded Dimensions83 x 65 x 43 cm83 x 65 x 43 cm83 x 65 x 43 cm83 x 65 x 43 cm
Replaced byUPPAbaby Vista V2UPPAbaby Vista V2UPPAbaby Vista V2UPPAbaby Vista V2
Awards 2019201920192019
  • GTIN12: 817609017069

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