497 reviews
In 2021 we ordered double honeycomb blinds for every window in our home (8 in total), one of the blinds was a blockout blind. A couple of years later we had some issues with the blinds. Veneta Blinds sent someone too look at them for us, his name was Nathan and he was very professional, friendly and helpful. I also spoke to a lady named Amy who … Read more
was determined to solve the issue for us as quickly as possible. Veneta Blinds decided to replace the blinds for us at no cost to us. Their customer service and after sales support is very good.
Gorgeous and efficient blinds Absolutely love my 11 sets of Honeycomb blockout blinds. They look amazing and are very effective at blocking out cold and heat. The insurance cover for miss-measurements is also incredibly generous - I made a mistake on the width of two blinds and Veneta replaced these free of charge just for the cost of postage. Remarkable service!
I have a large skylight in my living room, which is great it lights up the place, but during summer it gets hot and in winter it gets cold, plus the light falls on the TV at different times during the day, so I ordered a honeycomb skylight blind for… Read more
it. I just measured it and sent the measurements to Veneta and a couple of weeks later, my made-to-order blind arrived. Installing was seamless and the blind works faultlessly, blocking out all the light and heat when closed. Very happy with the result.
Follow-up · No noise comes in through the skylight. Material looks very durable and I don't think we'll ever try to clean it seeing how high up it is.
Reviews with attachments
Venetian Blind installed and working. Good service. Arrived on time and took only a few minutes to install. Show details
These blinds are value for money and well made. The honeycomb designs keeps the cold out, and the blinds are super easy to install. Show details
Every time I called or messaged nothing was too much trouble – I am so pleased with how my honeycomb verticals turned out, as I organised them from start till they arrived. This was a first for me as my husband was very unwell. I firstly picked about 8 samples to choose my colour. They were free and arrived promptIy. Veneta was the only company I could find that did vertical honeycomb blinds for my narrow… Read more
windows, so that I could match them with the ones for my sliding door. I spent a few days emailing back questions for sales rep Ethan. I asked so many questions as i didn’t want to get it wrong. He was extremely patient and very helpful. He told me everything I needed to know to get exactly what I wanted. I paid on Dec 8th and received them before a week before Christmas. I was so surprised and excited as I thought I wouldn’t get them until New Year. Especially as they were made overseas. I received tracking notices from despatch to arrival. They fit beautifully and sit neatly within the frame. At night they are totally blackout. I love that the kids and little dog can’t pull on them or twirl the curtains around them like the old curtains. As you can see by photo of large windows you can have them meet at any point. When opened they are really compact as well. As they are in the rumpus room and grandkids and dog are always in there they are just perfect Slide open and slide closed, keep heat out and warmth in. No cords to get in the way or worry about with kids around They look fabulous and 4 months in still look as good as the first day they were installed.
VERY HAPPY – Thank you for the excellent service and blinds. We are very happy with the professional manner in which the sale was handles and the service and assistance offered if required. The blinds were a perfect match for our kitchen and matched the wood surrounds perfectly. Show details · 1
Finally, a professional company you can trust – I chose my product off the website and got the samples requested. Got a lot of assistance from the Veneta team who were very friendly dealing with an older customer. Blinds were delivered as promised and placed in secure location under garage door as suggested. The blinds were the exact size ordered and fit my windows perfectly and look really good. Have already had complements from friends. Thank you Veneta for all your care. Colin. Show details · 1
Latest follow-ups
Very happy with my new honeycomb blinds – I'm very, very happy with my new honeycomb blinds which I installed last Saturday. They more than met my expectations. I'm now looking at installing them in my main bedroom as I'm so happy with the quality and ease of installation. Show details
Follow-up · Delivery was quite quick. It came from China and had a "customs clearance certificate" attached. Very minimal noise reduction, I don't think that was the manufacturers intention anyway. Yes very easy to clean. Just use a feather duster when the blind is fully down. I have 4 blinds in my apartment and I am still very happy with them all.
Positive reviews
We have been using these blinds in our motorhome now for nearly 18months. They are excellent. We find they keep the heat out when it’s hot and keep the warmth in when it’s cold. Perfect thermal blinds! Pricing is very good. Sales service and any after service for installation is also excellent. So glad we went down this path for blinds. They don’t need cleaning like the Venetian blinds we replaced. Thank you Veneta. Show details
Absolutely recommended – With some trepidation (mostly about my measurements admittedly), ordered 9 separate cordless honeycomb blinds. Installed the last of them today and very happy to report that every one is a perfect fit, no defects and look great. They were surprisingly easy to install as long as you have a drill. Would absolutely recommend. Easy process, prompt delivery...just a great outcome. Show details
Excellent blinds – These are wonderful blinds. We installed them in our motorhome recently and are most impressed. They are easy to use on a daily basis and provide the thermal insulation we wanted. Can’t speak highly enough of these blinds and the fantastic service offered to help with installation. Would highly recommend for anyone fitting blinds to their caravan… Read more
or Motorhome. We will use this company to install blinds for our home when we replace existing ones. And they are economical compared to the rest of the market by far. They also offer a 8 year warranty. Can’t do better than that. Well done Veneta.
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Negative reviews
I had an online consultation with Veneta Blinds on 20 October 2025, and the consultant said he would send through the quote and I could just pay it to complete the order. Nothing arrived, so I followed up with an email on 27/10/2025 to find out where my quote was, but still nothing. Incredibly unprofessional and, frankly, gobsmacking, as I was a customer ready to make a purchase. Avoid! Show details
I ordered a 65mm PVC Venetian Blind. The process was quick and easy and it was delivered on time. Looks great!! Upon installation we realised it was really heavy but pushed on and tried to work with it. 3 months on the lift cord gets tangled with tilt cords constantly. Our hands get burnt if we’re not careful putting the blind down. I… Read more
complained about this to Veneta and the response was not satisfactory. There is no way to change the tilt strings to a wand or modify the existing blind. They said the blind would be heavy at its size in their reply, but that’s not helpful now (post purchase). There is no way of knowing by ordering on the website.
Had we have known this I would have gone with a different product altogether.
Asked for a refund. Waiting for reply.
I wouldn’t recommend Veneta Blinds. I placed an order on August 19th with the promise of 14–21 business days for delivery, but it took almost two months to arrive. Communication was poor and inconsistent — I had to keep chasing for updates, was given conflicting shipping dates, and even when the blinds finally arrived on October 10th, one was… Read more
missing and delivered a week later.
What was supposed to take three weeks turned into eight, with little transparency or customer care. For comparison, blinds I ordered from another company arrived within a week. Very disappointing experience, and I won’t be ordering from Veneta again.
Recent reviews
Great product. Quick delivery and simple installation. Terrible after purchase support. Our cat decided to chew through a couple of the strings on our brand new Roman blind. Knowing nothing about blinds, I reached out to Veneta for advice. It took them over a week to get advice from the manufacturer and their advice was to REPLACE THE ENTIRE… Read more
BLIND! Replace an entire $1300 blind for a couple of strings.
Ended up having it repaired by a local company for $140
Be better Veneta!
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Product Review: Replacement Blind Experience I recently ordered a replacement blind from Veneta, and while our interactions with the company have been positive, I am disappointed by their policy regarding damaged items. Upon finally opening the package, which had been sitting in our spare room due to other priorities, I found that the blind was… Read more
damaged.
The issue isn’t with Veneta’s customer service, which has been good throughout our dealings. However, their policy states that customers have only four weeks to report any damage to products re transit. Obviously we weren’t aware of this “fine print” policy. This feels unreasonable, especially when it seems clear that the damage occurred during shipping or it was packed damaged and it is still a Veneta product and we are customers that paid for a blind and we still don’t have a satisfactory product.
Given the circumstances, time shouldn’t be a factor in addressing product quality. It’s frustrating to feel stuck with a damaged item without a proper resolution. However, Veneta did offer us a 3 % discount on purchasing another blind - which we haven’t taken (our other blind which isn’t retracting is still hanging on our window). I hope Veneta revisits this policy to better support their customers in the future.
Best Priced, Recommended – My order with Veneta Blinds was very straight forward and easy, however, I did think I was dealing with an Australian manufacturer based on its domain. Email updates were frequent and reassuring with easy Tracking, despite my order halting at customs for a few days, and arrived in perfect order. Fitment was easy, materials were good quality, and… Read more
the price was unbeatable.
However, now with my Slim-Blinds installed I am a little disappointed by them Not Blocking Light from outside during Twilight hours, or even at night. I've gotten used to it, but its Not what I expected. I do expect a blind to block light, as would most other blinds, and my old blinds did so with a much higher percentage of blocked light.
Good until I had to claim the measurement insurance – The blinds were sent with the wrong sizes. I've been writing them for a week to claim the measurement insurance with no response back. Really poor customer service. Show details
Poor customer service – The initial customer service from Veneta was great. However, after ordering and paying for blinds it seriously declined. I was told the blinds would arrive within 2-3 weeks of ordering. I ordered the blinds on 28th February. The final delivery arrived on the 4th of April. That’s 5 weeks, which I didn’t really mind, except that when I called to… Read more
enquire, the person I had email and phone contact with was rude and evasive about the shipping date. Also, the Roman blinds arrived without brackets. I have contacted Veneta three times by email but nearly three weeks later, I still have not received confirmation that the brackets have been shipped. I have tried calling Veneta multiple times and the phone rings out. I am also not receiving replies to my emails.
A friend who is considering buying Veneta blinds has been speaking with them on the phone and receiving great customer service (like I did), indicating that Veneta work hard to get a sale, then once they have your money, they shunt you off to someone else (not in their sales department ?), don’t care about your experience and don’t follow through with customer service.
Love these PVC Venetian blinds!! – These blinds are awesome and so easy to order. I measured the space multiple times to ensure I got it right, then ordered and within a couple of weeks they were delivered. They fit perfectly and are great quality. So pleased. I only found them because bunnings do make PVC blinds to order any more but they are worth every penny. Would definitely buy again! Show details
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Perfect for caravan! – I needed to install new Venetian blinds for my caravan for future sale and after much research, settled on venetablinds.com.au. So happy I did! The order process was very easy and Veneta’s guidelines on how to measure and install made it simple to install myself. The blinds arrived well packed and have wonderfully upgraded the caravan interior for… Read more
a reasonable price. They look great and the clamps hold them in place securely for when the caravan is on the move.
Excellent product, superb service – We ordered the duo blinds ~ 5 years ago and they've been great - work well, look good and provide privacy. Recently, one of them stopped retracting. I contacted Veneta and sent a video of the issue. A little while later they sent me a replacement blind, which I fitted yesterday. Despite being nearly 5 years old, they were happy to send a… Read more · 1
replacement with no questions asked. Cannot recommend these guys enough - I will surely look to buy from them again at any opportunity. Gold standard!
Prompt service – Have bought from this company 5 years ago and needed extras so ordered 2 more. There was an alteration to be made and the promptness of phone and email responses was exemplary. So many businesses today require holding phone for ages or not replying to emails until hassled. Well done Veneta. Show reply
Inconsistent – First set of venetians good, although some of the hardware (hold down brackets, cord clips and wands) are pretty cheap plastic). Second order, though, and the head rail and bottom rail are a different colour to the slats. I have raised this with them and have resolved it reasonably satisfactorily.
Great quality product and service – I had to get new blinds for our caravan which was a little hard to find ,then I came across Veneta on line .It was an easy way to order good Quality blinds there web site is very easy to navigate and we received our blinds in 15 days of ordering them which is outstanding considering they came from overseas. They had all the instructions on how to… Read more · 1
fit them no parts were missing which was a bonus. Install was very easy and they fit and look great. Would definitely recommend this company and will use them in the future .
Great blinds. Customer service poor – After posting my review of Veneta, numerous representatives got in touch with me via comment, private message, and email. I also missed a phone call. All communication advised that my emails (after my first one that was initially replied to) went to their spam file and that they had not been given a chance to rectify the problem. After finding my… Read more · 1
emails and reviewing my video, I was advised it was a warranty issue and they have put through an order for a new blind.
As such, I have updated my rating.
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We fit out our whole house with cordless Veneta blinds and have been happy with all those that function.
However, the lift mechanism in one of the larger blinds is malfunctioning. I wrote to Veneta (27th August) to ask for assistance and they responded (29th August) asking for a video of the problem.
I admit to some delay in responding as life got hectic and I kept forgetting to video the issue. But as the problem was worsening, I sent a video on the 26th of September and an additional one on the 3rd of October.
I also forwarded the emails to the email address for customer service on their website on the 4th of October (previously I had been using the sales email address from their outgoing emails).
None of the following emails has been responded to. The company has ghosted me.
I've been highly recommending everyone use their product. I'm now advising people to keep clear of them as they don't follow up on issues with their products.
Professional attitude – I found Veneta by a random Google, and the initial impression of the website was very positive: practical, clear directions for measuring, and they immediately send out free samples for colour. And the quality of the finished product is excellent -- despite (or because?!) its source in PRC. The blinds arrived quickly, and are easy to fit (again,… Read more
the instructions are clear and to the point). They look great. I have no hesitation in recommending them.
Excellent Product & Customer Service – From ordering to the finish product Excellent we have had many Blinds now from Veneta and have all ways found them to be great keep up the good work Thankyou.
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Veneta advise that, as the headrail and bottom rail are steel, they cannot get an exact colour… Read more (+7 replies)