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Vergola

Vergola

4.4 from 63 reviews · View Statistics
See the Best Home Renovators in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Vergola

Reviews

  • Customer Service
    4.8 (39)
  • Timeliness
    4.6 (36)
  • Job Satisfaction
    4.7 (36)
  • Rates and Fees
    4.4 (32)
  • Product Quality
    4.9 (40)
  • Return Claim MadeYes (0) · No (36)
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Bryan Murphy
Bryan MurphyGreater Melbourne (Inner), VIC

Loving my new vergola! Just added another room to my house :)

published

Great service to match a great system. I’m delighted with the finished product. The installation went smoothly and I feel confident that vergola are always there to help if I need.

  • Customer Service
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Dangerous!

published

Just to let everyone know how dangerous these things are. I'm I'm wildlife rescuer and attended a rescue of a baby possum. Unfortunately the mother had been hiding underneath the vergola for shade during a hot week but when the owners were away the rain triggered the sensor and the possums tail was caught. It put in a hard struggle there was hair everywhere the plugs came put from the vergola and it even tried to chew its own tail off. Sadly it passed away. These rain trigger sensors are dangerous for animals and they should only be terrible manually when someone can see its all clear and should be shut and unplugged while away from the house :( I rescued the baby but the poor mother suffered a horrific slow death. RIP

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Philip M.
Philip M.Sydney, NSW

Delighted with the product and level of service

published

I Would like to offer my thanks to all the people at Vergola for the fantastic job that they did when supplying and installing our new Vergola. Everybody at Vergola were extremely competent and co-operative and nothing was ever a problem. Special mention must go to Anna Andrews who handled dealing with the council and obtaining our construction certificate which was definitely the most difficult part of the whole project. A fantastic job was done with skill and patience. once again thank you all for a fantastic job.

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Happy customers
Happy customersGreater Melbourne (Inner), VIC

This is perfect .. don’t know what we did before

published

We are so so happy with the result of our vergola . From start to finish everyone in the company has been so helpful nothing was too much trouble …the result we have a stunning entertainment area now that has extended our living from inside to outside. Special mention to Sue and Brett .

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JayJ
JayJAdelaide
  • 11 reviews
  • 6 likes

Professional to deal with, quality product, but misleading lourve direction advice

published
  • Customer Service
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Garden girl
Garden girl
  • 2 reviews

Transformed our outdoor deck area

published
  • Customer Service
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Ian and Julie Mornington
Ian and Julie MorningtonGreater Melbourne (Outer), VIC
  • Verified

Great addition to our home.

published
  • Customer Service
  • Job Satisfaction
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Contemporary architectural solution

published

The Vergola team listened to our requirements, discussed options and kept us informed throughout the process. The sales lead (Thomas) was professional and patient in outline the technical and regulatory project parameters as it applied to our specific requirements. The installer (Mick) was highly experienced and detail oriented in installing a quality product. The office team (Kylie and Hanna) were responsive and engaging to to our questions and efficient in completing the administrative process. Altogether a professional and seamless process from start to finish.

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Peter and Susan Harris
Peter and Susan HarrisGreater Melbourne (Metropolitan), VIC

A beautifully transformed living space.

published

We are so impressed with Vergola. From the initial consultation and design development with Sue, to the masterly workmanship by Steve and the quality of the materials brought over from Adelaide. The result is stunning and provides a light and inviting sitting area overlooking the garden facing north. All along we felt the job was in professional hands and enjoyed the warm and friendly exchange with all the Vergola team in Melbourne and Adelaide. Thanks Guys.

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Albert
AlbertMetropolitan Adelaide, SA
  • 2 reviews

Super job, many thanks Thomas, Andy and staff

published

We recently arranged for 3 quotes to erect a pergola over our courtyard. Pricing was. surprisingly very close, but the professionalism, attention to detail and advice received from Vergola's consultant, Thomas was outstanding. The process was handled efficiently and courteously by all office staff we had contact with. Finally, the construction which took a couple of days was carried out by Andy who was meticulous and thorough. Thank you Vergola!

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We are chuffed.

published

Recently, we had a Vergola Louvre System installed across the rear of our house. The experience was made easy by the professional approach by members of the company. We were assisted in drawing up the design and then assisted in gaining council approval. The system was delivered on time and erected by two men over three days. The finished product looks stunning and has, without doubt, opened up the whole area for entertainment. We are very pleased with our investment.

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  • Verified

Thanks Vergola and Thomas

published

We have an old house so that there were some difficulties to overcome in installing the Vergola. Our Vergola consultant, Thomas Melidis, addressed and overcame all problems with assurance, competence and courtesy. Well done!

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Sue
SueGreater Melbourne (Metropolitan), VIC

Happy Customers

published

Thanks to everyone at Vergola for their wonderful service especially Sue who took care to design just what we wanted and Steve for sorting out the problems and working so hard to complete the job. We are delighted with the finished product.

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Exceeded expectations

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  • Customer Service
  • Timeliness
Vergola
Mark P.VergolaSend a private message

Hi Peter,
Thankyou so much for your kind words. We wish you all the very best with your Vergola and on behalf of the whole team we thankyou for taking the time out to review us.
Cheers Mark Petrosino

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Colin
ColinGreater Melbourne (Inner), VIC

Great outcome

published

Must thank Michael Tarrant for his patience and dilligence. Working through multiple design options and methods of construction interfaces to the existing building, we did conclude on the right outcome and design response. He honoured all his commitments, even under trying conditions of the Covid Lockdown.

  • Customer Service
  • Timeliness
Vergola
Mark P.VergolaSend a private message

Hi Colin,
Thank you so much for your review. On behalf of the entitre Vergola team we really appreciate your feedback and wish you many years of enjoyment with your Vergola.
Cheers Mark Petrosino

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Questions & Answers

Michaela P.
Michaela P.asked

Can anyone let me know if they have had problems with Vergola? We signed a contract with them in April according to meetings then it would be completed in 3 months. They are now telling us October at the earliest. Has anyone else had issues with them? We are in Melbourne so anyone who has any information on the Melbourne franchise would be good to hear from Thank you

No answers
Paul T.
Paul T.asked

Our Vergola is on Auto (but is not working and also cannot be switched to manual)). I looked at the circuit board and there is flashing light against section which states Power/Rain, any suggestions on a fix?

No answers
Tony
Tonyasked

I have a Vergola and I need to disable the automatic rain function, so the shutters stay shut right through winter. How do you do this?

No answers
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