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Contemporary architectural solution
The Vergola team listened to our requirements, discussed options and kept us informed throughout the process. The sales lead (Thomas) was professional and patient in outline the technical and regulatory project parameters as it applied to our specific requirements. The installer (Mick) was highly experienced and detail oriented in installing a quality product. The office team (Kylie and Hanna) were responsive and engaging to to our questions and efficient in completing the administrative process. Altogether a professional and seamless process from start to finish.
A beautifully transformed living space.
We are so impressed with Vergola. From the initial consultation and design development with Sue, to the masterly workmanship by Steve and the quality of the materials brought over from Adelaide. The result is stunning and provides a light and inviting sitting area overlooking the garden facing north. All along we felt the job was in professional hands and enjoyed the warm and friendly exchange with all the Vergola team in Melbourne and Adelaide. Thanks Guys.
Super job, many thanks Thomas, Andy and staff
We recently arranged for 3 quotes to erect a pergola over our courtyard. Pricing was. surprisingly very close, but the professionalism, attention to detail and advice received from Vergola's consultant, Thomas was outstanding. The process was handled efficiently and courteously by all office staff we had contact with. Finally, the construction which took a couple of days was carried out by Andy who was meticulous and thorough. Thank you Vergola!
We are chuffed.
Recently, we had a Vergola Louvre System installed across the rear of our house. The experience was made easy by the professional approach by members of the company. We were assisted in drawing up the design and then assisted in gaining council approval. The system was delivered on time and erected by two men over three days. The finished product looks stunning and has, without doubt, opened up the whole area for entertainment. We are very pleased with our investment.
Thanks Vergola and Thomas
We have an old house so that there were some difficulties to overcome in installing the Vergola. Our Vergola consultant, Thomas Melidis, addressed and overcame all problems with assurance, competence and courtesy. Well done!
Thanks to everyone at Vergola for their wonderful service especially Sue who took care to design just what we wanted and Steve for sorting out the problems and working so hard to complete the job. We are delighted with the finished product.
Our experience with Vergola started with Chris Barter. He very patiently explained the product, the process and answered our numerous questions and developed a design that provided the best orientation. He applied no pressure to purchase and since the Vergola has been installed we realise he did not exaggerate or over represent the values of a Vergola. Thank you, Chris. I would also like to thank Mark Petrosino for his availability during this difficult year in assisting with the process. Finally, Hayden the installer, he provided excellent ser...vice in installing the Vergola. His attention to detail was excellent and he addressed all my questions and any suggestions I made. Thank you very much Hayden. So far, as it is only a day since installation, the Vergola has exceeded our expectations. We highly recommend the Vergola and Chris Barter. A very satisfied customer, Peter.
Must thank Michael Tarrant for his patience and dilligence. Working through multiple design options and methods of construction interfaces to the existing building, we did conclude on the right outcome and design response. He honoured all his commitments, even under trying conditions of the Covid Lockdown.
As I post this review I am under my new vergola and wish I had made the decision to have e vergola years ago; better later than never!!!!!!!!
PEOPLE GO OUT OF THEIR WAY TO DELIVER A GREAT PRODUCT
It started back in June I saw the brochures for that the Pergola that's for me even though it was very expensive. Michael came out and quoted up and we were looking at about eight weeks delivery. What I didn't realise is it living in a retirement village created a whole lot of hassles with councils and approvals because I was no longer in charge of my own destiny. Here is where I think Michael went out of his way to get the approvals done normally 2 to 3 weeks and everything runs smoothly but for us it was days and days follow up to find the ri...ght people within the Aviola network to sign off the paperwork I think this is something that is well outside his normal job description but that was a service that Michael gave us. But it just didn't stop there just as we were ready to go down the installation path Covid hit and we got delayed another three months thanks Dan. But last week the time finally came for the for pergola and this is where my faith in the company was really restored both in terms of the installation and the wonderful product I now have installed. I couldn't leave any review and finished without mentioning the job at Steven the installer did he turned up at seven in the morning and just kept going relentlessly for two days. The quality of his workmanship was exceptional, his attitude was a credit to the company and I could only highly recommend him if you need to get the verGola installed. Prominent product point of view I couldn't be happier. It does everything I promised and I am now so proud to share this with my friends and family. Finally I want to give my thanks to MICHAEL, he was the one that had to push through all the council barriers, he was the one that rang us every two weeks to keep us up-to-date on the delays, None of which were really his company's fault and he was the one event over backwards to try and satisfies. Even though comes longer than I thought it would we are completely satisfied
Exactly what we hoped it would be and better ....
We chose to install a Vergola as we needed shade for summer but wanted to enjoy winter sunshine - our Vergola has supplied both perfectly. Michael's suggestions regarding orientation and colour have worked superbly. His care and contact concerning the smallest details were exemplary. We love the appearance of our new Vergola, we have appreciated the details that went into the final product and we have no hesitation in highly recommending both the product and Michael Tarrant.
Great work by the team at Vergola
We have recently had a double Vergola installed over a swimming pool at one of our current jobs in Lower Plenty.
Michael Tarrant was great to deal with and the installer Jarrah, did a fantastic job.
We can't fault the service and the clients are really happy with their new Vergola.
We look forward to working with them again on future projects.
JCL BUILDERS PTY. LTD.
Great Vergola Experience
It has been pleasure to be involved with Michael Tarant and The Vergola Team. They are very easy to deal with, very prompt, professional and very knowledgeable in all areas of the industry.
The product is is reliable and look great and i had an amazing experience dealing with Michael throughout the entire process. I d definitely recommend Vergola to family and friends!
Vergola NSW installed 2 Vergolas at my high rise Unit in a totally professional manner.
Upfront communication was both positive and effective.
The installation, very capably led by Shannon, was excellent.
Shannon “breathes” Vergola and it shows by his professionalism, dedication and hard work as well as being able to solve problems.
I have no hesitation in recommending Vergola NSW as a class act.
Erection of Vergola
We have been very happy with the service, follow up and the workmanship provided under the contract and look forward to enjoying a wonderful outdoor area to our home.
Michael Tarrant assured us that we would be satisfied with the end product which is exactly the case.
Questions & Answers
Hi, my Vergolla (located in SA) shut yesterday during the rain and was partially open this morning. I opened it fully to let the sun in and it has now automatically fully shut and will not reopen. I have hit the open button on the remote and the red light is on but no opening on the Vergolla. I have also replaced the battery just in case that was it but again it is still not working. What could be the problem? Thanks Kristy
I also wanted to ask if there is water on the sensor will pressing the 'open' button on the remote override the rain sensor which tells the Vergola to stay closed?
The louvres will remain shut while the sensor is wet. If you want the louvres to open you need to override the sensor by pressing the RAIN button for 5 seconds. Otherwise the louvres will automatically open as you found in the morning once the sensor was dry.
My Vergola is 6 years old. Nearly all of the brackets that support the louvres is suffering from zinc oxide rust. Is this a manufacturing fault? How can it be remedied?
Hi We are located in Western Victoria and have had our Vergil’s for 7 years we need a new battery and transformer Could you advise on where to purchase these products please .
The battery's are available at most bunnings or battery world stores. In regards to the Transformer it would be best to speak with head office 1800 8374 652
Cheers Mark Petrosino
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