Reviewer Photos & Videos
Our experience with Vergola started with Chris Barter. He very patiently explained the product, the process and answered our numerous questions and developed a design that provided the best orientation. He applied no pressure to purchase and since the Vergola has been installed we realise he did not exaggerate or over represent the values of a Vergola. Thank you, Chris. I would also like to thank Mark Petrosino for his availability during this difficult year in assisting with the process. Finally, Hayden the installer, he provided excellent ser...vice in installing the Vergola. His attention to detail was excellent and he addressed all my questions and any suggestions I made. Thank you very much Hayden. So far, as it is only a day since installation, the Vergola has exceeded our expectations. We highly recommend the Vergola and Chris Barter. A very satisfied customer, Peter.
Must thank Michael Tarrant for his patience and dilligence. Working through multiple design options and methods of construction interfaces to the existing building, we did conclude on the right outcome and design response. He honoured all his commitments, even under trying conditions of the Covid Lockdown.
As I post this review I am under my new vergola and wish I had made the decision to have e vergola years ago; better later than never!!!!!!!!
PEOPLE GO OUT OF THEIR WAY TO DELIVER A GREAT PRODUCT
It started back in June I saw the brochures for that the Pergola that's for me even though it was very expensive. Michael came out and quoted up and we were looking at about eight weeks delivery. What I didn't realise is it living in a retirement village created a whole lot of hassles with councils and approvals because I was no longer in charge of my own destiny. Here is where I think Michael went out of his way to get the approvals done normally 2 to 3 weeks and everything runs smoothly but for us it was days and days follow up to find the ri...ght people within the Aviola network to sign off the paperwork I think this is something that is well outside his normal job description but that was a service that Michael gave us. But it just didn't stop there just as we were ready to go down the installation path Covid hit and we got delayed another three months thanks Dan. But last week the time finally came for the for pergola and this is where my faith in the company was really restored both in terms of the installation and the wonderful product I now have installed. I couldn't leave any review and finished without mentioning the job at Steven the installer did he turned up at seven in the morning and just kept going relentlessly for two days. The quality of his workmanship was exceptional, his attitude was a credit to the company and I could only highly recommend him if you need to get the verGola installed. Prominent product point of view I couldn't be happier. It does everything I promised and I am now so proud to share this with my friends and family. Finally I want to give my thanks to MICHAEL, he was the one that had to push through all the council barriers, he was the one that rang us every two weeks to keep us up-to-date on the delays, None of which were really his company's fault and he was the one event over backwards to try and satisfies. Even though comes longer than I thought it would we are completely satisfied
Exactly what we hoped it would be and better ....
We chose to install a Vergola as we needed shade for summer but wanted to enjoy winter sunshine - our Vergola has supplied both perfectly. Michael's suggestions regarding orientation and colour have worked superbly. His care and contact concerning the smallest details were exemplary. We love the appearance of our new Vergola, we have appreciated the details that went into the final product and we have no hesitation in highly recommending both the product and Michael Tarrant.
Great work by the team at Vergola
We have recently had a double Vergola installed over a swimming pool at one of our current jobs in Lower Plenty.
Michael Tarrant was great to deal with and the installer Jarrah, did a fantastic job.
We can't fault the service and the clients are really happy with their new Vergola.
We look forward to working with them again on future projects.
JCL BUILDERS PTY. LTD.
Great Vergola Experience
It has been pleasure to be involved with Michael Tarant and The Vergola Team. They are very easy to deal with, very prompt, professional and very knowledgeable in all areas of the industry.
The product is is reliable and look great and i had an amazing experience dealing with Michael throughout the entire process. I d definitely recommend Vergola to family and friends!
Vergola NSW installed 2 Vergolas at my high rise Unit in a totally professional manner.
Upfront communication was both positive and effective.
The installation, very capably led by Shannon, was excellent.
Shannon “breathes” Vergola and it shows by his professionalism, dedication and hard work as well as being able to solve problems.
I have no hesitation in recommending Vergola NSW as a class act.
Erection of Vergola
We have been very happy with the service, follow up and the workmanship provided under the contract and look forward to enjoying a wonderful outdoor area to our home.
Michael Tarrant assured us that we would be satisfied with the end product which is exactly the case.
Happy Builder, Happy Client
Would like to thank Jit and Mark for their professionalism and efforts supplying their Vergola system on one of our Commercial sites. Our client is extremely happy with the outcome and presentation of the Vergola.
Thanks Jit, Mark and Vergola Team.
Michael Tarrent from Vergola,
Thank you very much for your service, I would highly recommend you to anyone seeking to purchase a Vergola. The installation process was very quick, efficient and professional. Im very happy with our decision to go with Vergola as I believe it has added to the value of my property and it looks amazing. Thanks again.
Beautiful and Fuctional!
The Vergola looks beautiful, a fantastic complement to our architect designed home. It is like having an extra room in the house, an outdoor room. It is easy to operate and the automatic rain sensor is great. We love it!
- Verified customer
very happy with my Vergola
A new deck facing north was always a candidate for a Vergola. Sue and the team were very efficient in liaising with my builder to ensure our "drop in" duel system fits and works beautifully. Thanks to Rob for the install, he was very capable and polite and I was happy to have him working at my home.
I love the finished product. Roll on Summer!!
On time, on budget & looking sharp
Mark and the team at Vergola couldn't be faulted. As a Design & Build company there is a fair amount to be asked of companies at the early stages in design and Vergola were very patient.
The back and forth with changes we had would send many packing. But Mark was always accommodating.
The clients are very happy and so are we. Looks sharp and increases the property value with a far better use of space to a rooftop in Melbourne.
Highly recommend and look forward to working with Vergola again.
Vergola: Our House Beautifully Redefined
Sue Mc Taggart, our Vergola consultant, put in hours to make sure that we had the best possible outcome. Our Vergola is an architectural feature (not a mere add on), and compliment's our house such that it looks like the house was originally built that way.
Sue made sure that the 'as built' Vergola utilised the same materials, construction/architectural features and colour scheme, as the house original, and it looks perfect. Our house features passive heating/cooling, and our requirement was that there was to be no compromise whatsoever in...inhibiting our house to perform it's required function. The winter sun streams through our Vergola, through our windows to heat the house interior,and our view of the sky and trees beyond is just what we desired. Steve, our Vergola builder, was brilliant. His attention to detail and workmanship was noted as I watched him working. Steve always had time to explain what he was doing and ensured we were kept informed of progress. Steve was also very personable and he's a credit to Vergola. We looked forward to him turning up each day. When we bought our house twelve months ago, it featured a whole house length, low polycarbonate roofed, wooden lean-to, pergola. Our thoughts regards this structure was so negative that we and we really had to look beyond how this structure adversely impacted on the house's appearance, before we bought it.
- Verified customer
So happy with my wonderful Vergola! I wanted the best and this is what I got from Vergola. From the first phone call with Sue I knew that I had a professional company that were going to get the council permits, design my Vergola perfectly and then have it installed correctly. Jarrah installed the Vergola in 3 days and was so professional and hard working. Also Paul and Matt the electricians were excellent, putting in down lights & dimmer switch, and also an outdoor power point for my fairy lights. Thank you!
Just finished an install of a 35m2 Vergola. I do not often place reviews, but this time i am compelled to do so. From the very start through to the sign off today, the whole Vergola team, process and execution of the strategy was fantastic. Sue was fantastic, Mario supported her brilliantly in the design phase and culminated with the efficient professional and committed installation by Hayden and Steve. Both gents were great to deal with, courteous and diligent with the assembly and manufacture.
Without doubt i am happy to be used as a referral source for any potential Vergola client. We did consider other vendors, but every time we came back to Vergola.
We are so happy we engaged with Vergola
Well Done team
Best thing we've done in our backyard
From Sue the consultant through to Rob the installer Vergola were great. Wish we'd done this years ago, we've already had great use and our backroom is now bearable on the hottest days. The finish is excellent, the installation was only few days. Best money we've spent - we have an extra living area.
A great product
Keeps the heat off the back of the house and allows light and shade as we need. Very happy with product and would be happy to encourage others to use Vergola
Questions & Answers
Hi We are located in Western Victoria and have had our Vergil’s for 7 years we need a new battery and transformer Could you advise on where to purchase these products please .
The battery's are available at most bunnings or battery world stores. In regards to the Transformer it would be best to speak with head office 1800 8374 652
Cheers Mark Petrosino
Hello. Our Vergola is 6 years old. We are in South Australia. The rain sensor red light has started flashing quickly and there is a high pitched beeping sound coming from the control box. Any suggestions about what could be causing this. We have not had any rain recently.
Please call our SA office and chat with Hanna. Feel free to contact me back if you have no luck
Cheers Mark Petrosino
One of my vergola sections only opens and closes 10% of the space. There is nothing jamed in the motor so I am at a loss.
Is your Vergola under Warranty?
If so, ask the supplier viz. VergolaNSW
If your Vergola is not under Warranty, still suggest you ask VergolaNSW if that Company was your supplier.
Fortunately, I do not have the same problem.
Have you had luck with contacting your local Vergola dealer? Keep me posted if you still require assistance.
Cheers Mark Petrosino
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