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Victorian Hot Water

Victorian Hot Water

4.9 from 76 reviews

Reviews

(75)
(0)
(0)
(0)
(1)
  • Customer Service
    5.0 (9)
  • Timeliness
    5.0 (9)
  • Job Satisfaction
    5.0 (8)
  • Rates and Fees
    5.0 (9)
Tam

TamGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Very Professional & decent

published

I called Dave out to check our hot water system as the water was cold after a power break a few days before . He came & checked the unit free of charge. He quoted on a new unit as ours was over 10 years old. Very pleasant & decent person. He was going to replace the unit next day but somehow the water heated up again . I called him & he was so understanding and he explained that it might play up again but if we want to observe it for a few days & cancel the job that’s okay too no charge. This is very decent & commendable . Thank you Dave you are a true gentleman & decent person. I will call you if the problem persists.

Customer Service
Rates and Fees
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kelseyvh

kelseyvhGreater Melbourne (Metropolitan), VIC

Excellent Service and Price, highly recommended.

published

First class, our hot water service died on a Sunday and David was available the next day (a public holiday) to fit a replacement. Very friendly and professional, arrived exactly on time and was done within an hour. Couldn't be happier.

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Mah

MahGreater Melbourne (Metropolitan), VIC

Perfect service

published

Quick service and installation of the Rinnai hot water As a replacement of the faulty chromagen solar hot water , polite plumber who works silently and asking no question irrelevant of his job, and in time with good competitive price, I recommend this company

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li4102

li4102Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Great service

published

I am very happy with Dave’s job and the price. I thought I needed a new HWS but actually they just changed a part to fix water leaking problem. Highly recommend.

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Chulaka L.

Chulaka L.Victoria

Excellent, Professional, Efficient, Reliable and it goes on....

published

Found them from a Google search, gave a call yesterday afternoon to Dave and explained the problem with the existing hot water unit, came today 8 am (on time on a Saturday) and installed a New unit and took the old one.
Price is very competitive and upfront. No, call-out fees, no hidden charges...
A job well done.
Highly recommended

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Lisa Dickson

Lisa DicksonGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Next day Hot Water Service Fitting

published

When your hot water service has blown up, who wants someone to come and quote and then a second visit to schedule a fitting...NOT ME!!!! Thank god for Dave and Victorian Hot Water. Over the phone pricing on Sunday and Monday day fitting. I am one happy lady, and able to shower before I fly off overseas tommorrow for a business trip. Definately recommend this no fuss and great service.

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Jack

JackGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Fantastic Service

published

Called VHW midday on a Saturday to enquire about a new hot water service for my In-laws. Extremely impressed with John's professional and very friendly advice and offer to install the unit Sunday morning. Their Website listing was the lowest price I could find on the Internet. Based on John's great service, I will certainly be using this company myself in future when I need to and and have also passed on the details to family and friends.

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Lochi

LochiGreater Melbourne (Metropolitan), VIC

One happy camper!!!

published

The old HWS in the granny flat needed replacement so was on the lookout for one through the Internet. Am happy found VIC Hot Water! They provided excellent service, hubby and I very much satisfied, thanks!

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megs1

megs1Templestowe

  • 3 reviews

Great Company to deal with.

published

I needed a new hot water service and found Victorian Hot Water from a google search. All the reviews were positive so I made an online enquiry. John called me in the morning and my new hot water was installed by afternoon. Fantastic service and at a great price. Thank you.

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Very helpful!

published

I contacted this plumber (Dave) to ask about a hot water unit replacement and he gave me a lot of info over the phone, free of charge, that will likely save us from replacing our unit. Very knowledgeable and happy to help, which garners a lot of trust, particularly in an industry that charges you high call out fees and often diagnoses you with the wrong issues/solutions. Will call him next time with any plumbing issues.

Leslie

LeslieGreater Melbourne (Metropolitan), VIC

Great service for a fixed price

published

Needed a hot water system replaced. Got a high quote from another plumber. Found vichotwater via google. Company promotes fixed price and delivered exactly that. No cheating, no crap. Fantastic service.

Nuno

NunoGreater Melbourne (Outer), VIC

Replace my hot water system

published

Called John on Saturday morning and by late afternoon John replaced my old unit with a new continuous flow hot water. Great service and his knowledge was great and helpful, price was on the mark.
If you need your hot water looked at or replaced John is the perfect person for the job, do not waste your time looking elsewhere.
Thanks mate

John A

John AMelbourne

  • 2 reviews
  • 2 likes

Professional and quick service

published

I came across Victorian Hot Water by chance after being given the run around by some other plumbers, or very high estimates for what was a simple swap out of a gas water heater. I sent a web query at night and received a phone call first thing from Dave. They came and installed a new water heater event though no one was home and trusted us to send payment via bank transfer (which of course we did). 5 stars!

Excellent, Professional and Superior Service

published

Dave and Paul are the most friendly and professional people that you could ever meet.
Exceeded all expectations, quoted and delivered exactly the Hot Water system we required.
Were clean tidy and everything was a great experience. We would highly recommend. Thank you so much Dave and Paul we now have reliable, and constant hot water. :)

Wayne and Sue

Wayne and SueGreater Melbourne (Metropolitan), VIC

  • 2 reviews

best company ever

published

Found these guys on google and so glad we did their site is so easy to follow...no service call fee, no added extras, the price you see advertised is it, nothing hidden. Arrived when said they would..in fact rang and came 2 hours earlier. John and David are 2 of the most helpful and friendliest people I have ever dealt with took our old hot water system away and cleaned up after the work was done. Highly recommended this company excellent service. Give them a call you cant go wrong. Very grateful we did.

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Michael

MichaelGreater Melbourne (Metropolitan), VIC

Efficient, reliable. Excellent.

published

Called at 7:30am and had the existing system replaced by 11am. Dave was on precisely time, polite and efficient, tested the system to adjust temp to our requirements and left the area clean and tidy. Pricing and service exactly as described. Would not hesitate to recommend.

John

JohnGreater Melbourne (Inner), VIC

Excellent service

published

I rang john in the morning He was true to his word and a pleasure to deal with. Fitted the new hot water heater quickly and took away the old one. A job well done.highly recommended.thank You.

Tony

TonyGreater Melbourne (Metropolitan), VIC

Excellent service.

published

Called at 9am, had a chat about the products on the easy to use website and installed by 2pm. Price as advertised. No haggling, mess or fuss. Worked first time and we're good to go for another 15yrs. Thank you very much guys. Good job.

Mark S

Mark S

  • 2 reviews

Awesome Service

published

Dave and John have provided awesome service. Rang them about 8.30 am by 11.30 am that day they had been out replaced the hot water service and taken away the old one.
Very nice and professional guys.
I highly recommend their service.

  • Verified customer

Good quality service

published

Got a quote over the phone for a new hot water service, boys came out the next morning (on a public holiday) and had the work done in a couple of hours.
Area around job was tidied up and i was charged what I got quoted.
Very professional crew

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