- Verified customer
Fast efficient service once again!
Last review was 6 years ago after doing 8 replacement installs. This time only 1 replacement installation, but still the same service. Called and got a same day inspection, with replacement and installation next morning first thing. In and out within 30 minutes. No fuss. Can't go wrong with these guys!
- Verified customer
Fast and a good price
My busted hot water service was replaced within three hours of calling and was $500 less than other quotes. The installers were polite and professional, and finished in about 30 minutes, with the old equipment removed.
New Hot Water Tank Install
Call Victorian Hot Water and John came out on the same day to provide a quote which was substantially better than any other quote recieved by other installers. John and Dave came out the next day to install the new hot water heater as quoted. The unit had a water leak when they tested it, they replaced the faulty part and completed the install. Very happy recommend Victorian Hot Water
Good an provide reasonable price
I came to Metropolitian guys first and receive a quote of nearly $5000. Luckily I called Dave and he gave me very good price for the same product. In deed, $3000 cheaper ! I would recommend this service to anyone who doesn't have time to look around to compare the price because I feel it is a good deal here.
5 stars from start to finish
Could not be happier with Dave who called back at short notice on a Sunday, and had our hot water system replaced within 24 hours at a great price. What a champion. An easygoing bloke who works with a smile on his face. Don't go elsewhere if you want a new hot water system.
Called Dave on Friday morning after water heater had failed and was offered a quote on a quality system installed that was $400 better than two previous quotes. John turned up 9am the next morning, installed the new system and removed the old system. He was professional and respectful. After a short conversation it became clear these are decent family men and the type you don't mind coming in to your home.
Dave is the BEST. He is a real professional and fixed our problem immediately
I had Victorian Hot Water fix our Hot water system today. I called the day before and Dave was able to fix problem first thing in morning on a SUNDAY. I have 3 kids and having no hot water and no being able to clean anything or even have a hot shower was additional stress to us. Once we called DAVE our problems went away. He was so professional over the phone and immediately addressed our issue. Thank you so much Dave. I will recommend you to everyone. You are our hero.
Fantastic same day service with no hassles.
Rang for a quote on Monday morning, instantaneous hot water unit installed in the afternoon.
Originally I was going to get the job done by a mate's relative who promised he would look after me. Some of the prices he quoted just for the unit itself seemed a bit higher than what I had googled.
I quickly found Dave and John online to ask for a quote for comparison. Turns out they could install a better unit at a better price AND take away my old unit.
No crap with these guys. Dave and John will give you the best quote right from the start.
Honest, reliable and great workmanship leaving the place clean and tidy.
These are the guys you want.
Very Professional & decent
I called Dave out to check our hot water system as the water was cold after a power break a few days before . He came & checked the unit free of charge. He quoted on a new unit as ours was over 10 years old. Very pleasant & decent person. He was going to replace the unit next day but somehow the water heated up again . I called him & he was so understanding and he explained that it might play up again but if we want to observe it for a few days & cancel the job that’s okay too no charge. This is very decent & commendable . Thank you Dave you are a true gentleman & decent person. I will call you if the problem persists.
Excellent Service and Price, highly recommended.
First class, our hot water service died on a Sunday and David was available the next day (a public holiday) to fit a replacement. Very friendly and professional, arrived exactly on time and was done within an hour. Couldn't be happier.
Quick service and installation of the Rinnai hot water As a replacement of the faulty chromagen solar hot water , polite plumber who works silently and asking no question irrelevant of his job, and in time with good competitive price, I recommend this company
Excellent, Professional, Efficient, Reliable and it goes on....
Found them from a Google search, gave a call yesterday afternoon to Dave and explained the problem with the existing hot water unit, came today 8 am (on time on a Saturday) and installed a New unit and took the old one.
Price is very competitive and upfront. No, call-out fees, no hidden charges...
A job well done.
Next day Hot Water Service Fitting
When your hot water service has blown up, who wants someone to come and quote and then a second visit to schedule a fitting...NOT ME!!!! Thank god for Dave and Victorian Hot Water. Over the phone pricing on Sunday and Monday day fitting. I am one happy lady, and able to shower before I fly off overseas tommorrow for a business trip. Definately recommend this no fuss and great service.
Called VHW midday on a Saturday to enquire about a new hot water service for my In-laws. Extremely impressed with John's professional and very friendly advice and offer to install the unit Sunday morning. Their Website listing was the lowest price I could find on the Internet. Based on John's great service, I will certainly be using this company myself in future when I need to and and have also passed on the details to family and friends.
One happy camper!!!
The old HWS in the granny flat needed replacement so was on the lookout for one through the Internet. Am happy found VIC Hot Water! They provided excellent service, hubby and I very much satisfied, thanks!
Great Company to deal with.
I needed a new hot water service and found Victorian Hot Water from a google search. All the reviews were positive so I made an online enquiry. John called me in the morning and my new hot water was installed by afternoon. Fantastic service and at a great price. Thank you.
I contacted this plumber (Dave) to ask about a hot water unit replacement and he gave me a lot of info over the phone, free of charge, that will likely save us from replacing our unit. Very knowledgeable and happy to help, which garners a lot of trust, particularly in an industry that charges you high call out fees and often diagnoses you with the wrong issues/solutions. Will call him next time with any plumbing issues.
Replace my hot water system
Called John on Saturday morning and by late afternoon John replaced my old unit with a new continuous flow hot water. Great service and his knowledge was great and helpful, price was on the mark.
If you need your hot water looked at or replaced John is the perfect person for the job, do not waste your time looking elsewhere.
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