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Victorian Hot Water

Victorian Hot Water

5.0 from 91 reviews · View Statistics
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Reviews

5.0
91 reviews
5
(90)
4
(0)
3
(0)
2
(0)
1
(1)
  • Customer Service
    5.0 (25)
  • Timeliness
    5.0 (25)
  • Job Satisfaction
    5.0 (23)
  • Rates and Fees
    5.0 (25)
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Annie
AnnieMelbourne, Victoria
  • 16 reviews
  • 32 likes

The best plumbers!!

published

Dave was friendly, on time and just an all round good bloke. Dave came out because i had a blown valve, fixed that for no cost so I had hot water then came a few days later and they fitted in my new aquamax in half an hour. John and Dave even fixed my side gate for me! I'm never calling another plumber again thanks guys!!!

Customer Service
5/5
Timeliness
5/5
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Claudette brown
Claudette brownGreater Melbourne (Inner), VIC

Good job

published

Thank you to Kevin who came out to clean our central heating ducts. Very friendly did a great job and I am very happy with his work. Will recommend him to anyone that needs that service done.

Customer Service
5/5
Timeliness
5/5
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Great service at a great price

published

Dave was friendly, punctual and provided great service when replacing our hot water system. The price we paid was also much cheaper than quoted by others and we would have no problem recommending him to our friends and family.

Customer Service
5/5
Timeliness
5/5
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Balji Singh
Balji SinghGreater Melbourne (Outer), VIC
  • Verified

Exceptional at what they do

published

First of all, John was amazing at advising best fit water heater system;
Then installed before time and best work. Also did few extra things on shower water flow without charging anything. Amazing wok John - thanks a lot

Customer Service
5/5
Timeliness
5/5
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Cindy
CindyGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Great service & product

published

We had a Rheem Stellar 360 installed last week. Dave provided genuine quote and prompt service. He was on time and done a very good job! It's much appreciated. I would recommend their services to friends.

Customer Service
5/5
Timeliness
5/5
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Ky N.
Ky N.Greater Melbourne (Outer), VIC

Exceptional service

published

Replace my old electric hot water system to the new continuous flow Rinnai. John told me that he can get rebate for me from Victorian government which no other place can do. They swap them in less than 3 hours. And they came back straight away after hearing that my kitchen’s tap lack of pressure. Recommend to everyone.

Customer Service
5/5
Timeliness
5/5
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Exceptional Service

published

John & David are great guys who promptly attended to and addressed our hot water unit issue efficiently and gave us honest advice. The price was resonable too even on the weekend. I would surely recommend them to my friends & family. Keep up the good work David & John!

Customer Service
5/5
Timeliness
5/5
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Jason
JasonGreater Melbourne (Inner), VIC
  • Verified

Thank you Victorian Hot Water

published

Fast and efficient service at a very competitive price. They removed my old Aquamax and installed my Rinnai.
They exhibit professionalism and great workmanship.

I would recommend this company to family and friends.

Customer Service
5/5
Timeliness
5/5
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Bill
BillGreater Melbourne (Metropolitan), VIC
  • Verified

Fast efficient service once again!

published

Last review was 6 years ago after doing 8 replacement installs. This time only 1 replacement installation, but still the same service. Called and got a same day inspection, with replacement and installation next morning first thing. In and out within 30 minutes. No fuss. Can't go wrong with these guys!

Customer Service
5/5
Timeliness
5/5
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Damien
DamienGreater Melbourne (Metropolitan), VIC
  • Verified

Fast and a good price

published

My busted hot water service was replaced within three hours of calling and was $500 less than other quotes. The installers were polite and professional, and finished in about 30 minutes, with the old equipment removed.

Customer Service
5/5
Timeliness
5/5
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New Hot Water Tank Install

published

Call Victorian Hot Water and John came out on the same day to provide a quote which was substantially better than any other quote recieved by other installers. John and Dave came out the next day to install the new hot water heater as quoted. The unit had a water leak when they tested it, they replaced the faulty part and completed the install. Very happy recommend Victorian Hot Water

Customer Service
5/5
Timeliness
5/5
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Cuong H.
Cuong H.Greater Melbourne (Outer), VIC

Good an provide reasonable price

published

I came to Metropolitian guys first and receive a quote of nearly $5000. Luckily I called Dave and he gave me very good price for the same product. In deed, $3000 cheaper ! I would recommend this service to anyone who doesn't have time to look around to compare the price because I feel it is a good deal here.

Customer Service
5/5
Timeliness
5/5
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5 stars from start to finish

published

Could not be happier with Dave who called back at short notice on a Sunday, and had our hot water system replaced within 24 hours at a great price. What a champion. An easygoing bloke who works with a smile on his face. Don't go elsewhere if you want a new hot water system.

Customer Service
5/5
Timeliness
5/5
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Surprisingly Surprised.

published

Called Dave on Friday morning after water heater had failed and was offered a quote on a quality system installed that was $400 better than two previous quotes. John turned up 9am the next morning, installed the new system and removed the old system. He was professional and respectful. After a short conversation it became clear these are decent family men and the type you don't mind coming in to your home.

Customer Service
5/5
Timeliness
5/5
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Michelle
MichelleGreater Melbourne (Inner), VIC
  • 5 reviews

Dave is the BEST. He is a real professional and fixed our problem immediately

published

I had Victorian Hot Water fix our Hot water system today. I called the day before and Dave was able to fix problem first thing in morning on a SUNDAY. I have 3 kids and having no hot water and no being able to clean anything or even have a hot shower was additional stress to us. Once we called DAVE our problems went away. He was so professional over the phone and immediately addressed our issue. Thank you so much Dave. I will recommend you to everyone. You are our hero.

Customer Service
5/5
Timeliness
5/5
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Questions & Answers

Cathy L.
Cathy L.asked

HiTeam,

Mysolar hot water system is leaking. Need someone to fix. Please ring me via 0413669982

Regards,
Cathy

No answers

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