Victorian Hot Water
5.0
103 reviews
PositivevsNegative
99% · 1021 · 1%
Customer Service
5.0 (37)
Timeliness
4.9 (37)
Job Satisfaction
5.0 (35)
Rates and Fees
4.9 (37)
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Reviews
Andrew M. Greater Melbourne (Inner), VIC 2 posts
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Excellent workmanship
Very happy with the work done by this company I recommend and came when they said they wouldRichard
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Excellent service and workmanship
Recently needed a new hot water service installed and John from Victorian Hot Water came out the next day and fitted a new unit. The service provided was excellent and I would highly recommend John and the company.Future16 3 posts
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Best Service
This was the second time we needed the services of Victorian Hot Water. Once again outstanding service.Dave provided me an upfront quote when I called, he arrived when he said he would and the work was done swiftly and efficiently. We need more companies like this who put customer service first.
Kirsten Greater Melbourne (Inner), VIC 2 posts
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Great service
I had Dave from Victorian Hot water give me a quote and some guidance over the phone. He was very friendly and down to earth and communicated 30 mins before he planned to arrive. He was really lovely and did not have any hidden extra costs. I highly recommend.Robert P. Greater Melbourne (Outer), VIC
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Great price and service
Excellent Service, great price and fast installation. Took anyway old unit and installed new unit and was significantly cheaper than other quotes for the same unit. Installed Rinnai B20 and old system was a Chromagen Solar unit.Timeliness
Lindsay H. Greater Melbourne (Metropolitan), VIC
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Great service
Dave gave me a quote over the phone (half what I'd been quoted elsewhere), and installed my new hot water system the next day.Efficient, friendly, timely service. I'd highly recommend Dave and his team.
Jack Greater Melbourne (Metropolitan), VIC 4 posts
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Great Service - Again!
After fantastic after hours service from John 4 years ago, I needed a HWS for another family member. Called John on Sunday, installed Monday. I don't question the price as I know from previous experience that Victorian Hot Water are always the cheapest with the best advice and best service you can get.AsaR Greater Melbourne (Inner), VIC 4 posts
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Very punctual, informative and easy to negotiate with
Easy going and informed the actual facts about the issue and offered me a cheaper solution as well. Very reliable and negotiable.Timeliness
Miki F. Greater Melbourne (Outer), VIC
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Early! On quote and great to deal with
Compared to the first 2 plumbing services we contacted to replace our hot water system that didn’t even bother contacting us back. Dave arrived considerably early (the first time thats ever happened with any of the trades for us). Then followed up with being helpful, friendly (he explained the different systems pros and cons) and well priced. We had a new system installed within 90 mins with no fuss and can not recommend highly enough.Ash Bhattad
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Thank you Dave and John
Dave did a great job with instantaneous hot water replacement! He took the time to clearly explain the issues and solutions, his work was very neat and efficient. Both Dave and John are very informative, honest and helpful. Prompt too. I did not expect anyone to come out and fix the issue so quick.Stephen B.
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Good Honest Service
The guy was honest and polite over the phone. Gave me factual information and options such as stainless steel that other providers didn't offer. Arrived on time and notified me when job complete.Customer ServiceTimelinessJob SatisfactionRates and Fees
John C Balwyn North Greater Melbourne (Metropolitan), VIC
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Hot Water System Replacement
Dave and John, great job. I was privileged to have the owners of the business come out and replace the hot water system. Called and arrived on time with the work completed in short space of time. I have no hesitation in recommending Victorian Hot Water. Thanks Dave and John.................... JCsnuggles 13 posts
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Most honest company I have dealt with in a long time
I had my old HWS replaced several days ago due to a leaking tank, after checking many web sites and contacting a few I also advertised on hire a tradie sites, I became so disgruntled by all the lies every company continually told me as their quoted advertised prices were all complete rubbish as the the cheaper the quote the more addons were added until I contacted VICTORIAN HOT WATER after seeing their web site, I spoke to Dave who not only quoted me the the same price as their website advertised (the only one to do so), but he also told me no ... Read moreother charges would apply, I queried the stop taps which he advised would be $20.00-$30.00 each maximum but doubted they would need changing, every other company quoted me a minimum of $80.00 - $100.00 plus for each tap and an extra $145.00 - $185.00 to replace a 1 metre plus length of copper drain pipe connected to the pressure release valve as mine was too short as my HWS had to be raised, NOT WITH VICTORIASN HOT WATER, John came out on time, completed job, cleaned up and removed old HWS, fitted extra pipe work as required all for the exact same advertised price no extras added, both John and Dave were extremely polite and no problems to answer any queries when asked, oh, and by the way, the price also includes the Compliance Certificate required by law, some companies quoted me an extra $70.00 dollars for it and some even requested cash payments and full payments in advance, I will be recommending Victorian Hot water to anyone that requires a new HWS, it is a pity that is all they do, they are the most honest company I have dealt with in a long time.Annie Melbourne, Victoria 35 posts
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The best plumbers!!
Dave was friendly, on time and just an all round good bloke. Dave came out because i had a blown valve, fixed that for no cost so I had hot water then came a few days later and they fitted in my new aquamax in half an hour. John and Dave even fixed my side gate for me! I'm never calling another plumber again thanks guys!!!Claudette brown Greater Melbourne (Inner), VIC
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Good job
Thank you to Kevin who came out to clean our central heating ducts. Very friendly did a great job and I am very happy with his work. Will recommend him to anyone that needs that service done.Dan's PlumbingJR Gas & WaterFerguson’s PlumbingSilverwater PlumbingO’Shea PlumbingHello PlumbingOzwarmHilton PlumbingWillson's PlumbingGeneral Home ServicesInline Plumbing & ElectricalABA Plumbing and GasJetset PlumbingFluid Plumbing ServicesHarley Plumbing
Compare best PlumbersQuestions & Answers
John R.
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why do replacement of inefficient gas hws not free in Victoria like replacement of inefficient electric hws
Kirsten
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I don’t know
John R.
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why do replacement of inefficient gas hws not free in Victoria like replacement of inefficient electric hws
Venkat G.
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How much will it cost to stop water flow after each flush and to replace new cartridge valve?
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Extra Information
Brand Manager for Victorian Hot Water? Claim your listing.
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