Victorian Hot Water

Victorian Hot Water

5.0

103 reviews · Statistics

PositivevsNegative
99% · 1021 · 1%

Customer Service
5.0 (37)
Timeliness
4.9 (37)
Job Satisfaction
5.0 (35)
Rates and Fees
4.9 (37)
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Reviews

103 reviews
Andrew M.
Andrew M.VICGreater Melbourne (Inner), VIC2 posts
 

Excellent workmanship

Very happy with the work done by this company I recommend and came when they said they would
Richard
Richard
 

Excellent service and workmanship

Recently needed a new hot water service installed and John from Victorian Hot Water came out the next day and fitted a new unit. The service provided was excellent and I would highly recommend John and the company.
Future16
Future163 posts
 

Best Service

This was the second time we needed the services of Victorian Hot Water. Once again outstanding service.
Dave provided me an upfront quote when I called, he arrived when he said he would and the work was done swiftly and efficiently. We need more companies like this who put customer service first.
Kirsten
KirstenVICGreater Melbourne (Inner), VIC2 posts
 

Great service

I had Dave from Victorian Hot water give me a quote and some guidance over the phone. He was very friendly and down to earth and communicated 30 mins before he planned to arrive. He was really lovely and did not have any hidden extra costs. I highly recommend.
Robert P.
Robert P.VICGreater Melbourne (Outer), VIC
 

Great price and service

Excellent Service, great price and fast installation. Took anyway old unit and installed new unit and was significantly cheaper than other quotes for the same unit. Installed Rinnai B20 and old system was a Chromagen Solar unit.
Timeliness
Lindsay H.
Lindsay H.VICGreater Melbourne (Metropolitan), VIC
 

Great service

Dave gave me a quote over the phone (half what I'd been quoted elsewhere), and installed my new hot water system the next day.
Efficient, friendly, timely service. I'd highly recommend Dave and his team.
Jack
JackVICGreater Melbourne (Metropolitan), VIC4 posts
 

Great Service - Again!

After fantastic after hours service from John 4 years ago, I needed a HWS for another family member. Called John on Sunday, installed Monday. I don't question the price as I know from previous experience that Victorian Hot Water are always the cheapest with the best advice and best service you can get.
AsaR
AsaRVICGreater Melbourne (Inner), VIC4 posts
 

Very punctual, informative and easy to negotiate with

Easy going and informed the actual facts about the issue and offered me a cheaper solution as well. Very reliable and negotiable.
Timeliness
Miki F.
Miki F.VICGreater Melbourne (Outer), VIC
  Verified

Early! On quote and great to deal with

Compared to the first 2 plumbing services we contacted to replace our hot water system that didn’t even bother contacting us back. Dave arrived considerably early (the first time thats ever happened with any of the trades for us). Then followed up with being helpful, friendly (he explained the different systems pros and cons) and well priced. We had a new system installed within 90 mins with no fuss and can not recommend highly enough.
Ash Bhattad
Ash Bhattad
 

Thank you Dave and John

Dave did a great job with instantaneous hot water replacement! He took the time to clearly explain the issues and solutions, his work was very neat and efficient. Both Dave and John are very informative, honest and helpful. Prompt too. I did not expect anyone to come out and fix the issue so quick.
Stephen B.
Stephen B.
 

Good Honest Service

The guy was honest and polite over the phone. Gave me factual information and options such as stainless steel that other providers didn't offer. Arrived on time and notified me when job complete.
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
John C Balwyn North
John C Balwyn NorthVICGreater Melbourne (Metropolitan), VIC
  Verified

Hot Water System Replacement

Dave and John, great job. I was privileged to have the owners of the business come out and replace the hot water system. Called and arrived on time with the work completed in short space of time. I have no hesitation in recommending Victorian Hot Water. Thanks Dave and John.................... JC
snuggles
snuggles13 posts
 
Annie
AnnieVictoriaMelbourne, Victoria34 posts
 

The best plumbers!!

Dave was friendly, on time and just an all round good bloke. Dave came out because i had a blown valve, fixed that for no cost so I had hot water then came a few days later and they fitted in my new aquamax in half an hour. John and Dave even fixed my side gate for me! I'm never calling another plumber again thanks guys!!!
Claudette brown
Claudette brownVICGreater Melbourne (Inner), VIC
 

Good job

Thank you to Kevin who came out to clean our central heating ducts. Very friendly did a great job and I am very happy with his work. Will recommend him to anyone that needs that service done.

Questions & Answers

John R.
John R.

why do replacement of inefficient gas hws not free in Victoria like replacement of inefficient electric hws

Kirsten
Kirsten  

I don’t know

John R.
John R.

why do replacement of inefficient gas hws not free in Victoria like replacement of inefficient electric hws

Venkat G.
Venkat G.

How much will it cost to stop water flow after each flush and to replace new cartridge valve?

Details

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Contact info for Victorian Hot Water

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