628 reviews
Matt did an excellent job! He was communicating with us all day about arrival time, came in and worked quickly whilst being super polite and friendly! Really impressed with his service! Show reply
I just had sheers and plantation shutters installed by Victory. Their service and professionalism was excellent from measure to quote to completing the job. Highly recommend Show reply
Victory Blinds were professional and helpful to our needs we selected shutters it’s opened our house to be bright from consultation to installation perfect job we highly recommend victory blinds Show reply
Reviews with attachments
Process was seamless,Georgina offered a great price, very friendly and helpful. Installation by Richie was very professional and quick. Show reply
Blerim did an absolutely incredible job fantastic person and professional!!! Show details · 1
Mark, is very curtious, friendly and professional. Great job, thank you Show reply
I was very happy with how Mark installed my curtains as he was both very professional and polite. I am extremely happy with his work. Show details · 1
Very happy with my curtains and installation. Prompt and friendly service Show details · 1
Roller blinds, sheer curtains and plantation shutters all of an excellent quality and exactly how I wanted them. Richard the installer did an immaculate job at install. Victory should provide covers for the curtain rod brackets but Richard sourced some for us. He was extremely prompt and friendly. Show details · 1
- +4
If you are looking for blinds, curtains, shutters, and outside awnings ask for Maria Rundle. She has been our "go to" for about 15yrs, and 9 properties -- both ownervoccand investment. Great pricing and products! Show details
Amazing service and products! So happy with my plantation shutters and blinds! Show details
- +2
Excellent communication and service from first contact with sales consultant to installation of blinds and sheers. Absolutely love the look and the quality. Show details · 1
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Product installed in a timely manner. Pricing was considered very competitive.
Love my shutters . Very happy with measure and quote. Installation was clean and quick . Highly recommend Show details
The blind took longer than expected to arrive, but it was well worth the wait. Richard arrived on time, was friendly and easy to chat with and took the time to explain what he was doing throughout the installation. His workmanship and experience was excellent and the whole installation process was smooth and professional. I’m very happy with the end result. Show details
Absolutely love our new plantation blinds from Victory! Their products and services are amazing. Outstanding customer service too from Michael L. who has been very helpful and accomodating of our queries. The tech guys Richie and Mark did a great job with installation. The blinds had added so much beauty and value in our place. Looks very modern… Read more
and neat. Easy to maintain, keep clean. Cant wait for my kitchen and bathroom to be done as well. Just amazing! Thank you Victory blinds team. Highly recommended and more power to you!
I had plantation shutters installed by Matthew today. He kept me updated on his arrival time as he was slightly delayed by his previous jobs. I’m very happy with the quality of Matthew’s work. There was a hinge missing in the pack so he made a temporary adjustment and will come back at a later date to install the new hinge. After installing them… Read more
he made sure I was happy with the end result. It’s the employees and after care service which keeps me coming back to Victory Curtains and Blinds.
- +3
A great all round experience from quote to final installation. Extremely happy with our curtains, blinds and shutters. Service was professional and workmanship excellent. Thanks Maria, Richie and Mark.
Latest follow-ups
This is my second dealing with Victory Blinda. This time I had semi block-out curtains in my kitchen. Again Victory Blinds did an excellent job. They kept me up to date regarding progress, and the blinds were installed when they stated. I’m very happy with the result. Thanks again to all the staff involved. They were a pleasure to deal with. Show details
Follow-up · The he installation process was fast. There was a slight difficult a few days later, which Victory adjusted very quickly. I had the blinds installed mainly to protect from heat transference. So I need to wait till summer to see how effective they are. Fingers crossed I shall be several degrees happier.
What a disgusting bunch of individuals. Gun ho salesman comes out , puts the hard word on you to purchase their product straight away without giving you a chance to think about your purchase, then months later you finally get your product. The… Read more
product you are supplied doesn't come with all the hardware required that you had asked for when ordering, then you are given the run around when contacting them and trying to get the hardware you require to finish the job, even stating your calls haven't been recorded by anyone . We are still waiting for the hardware to arrive. We can't even pull our blind down as it's over 2m high and we don't have a pull down tool . Absolutely terrible company that I would not recommend to anyone. WHERE is our hardware that we require A&a/ ???????. It's been over 2 months since calling your company requesting this and all you have done is waste our time.. I feel very dissatisfied with your company. Update , after calling again I get some very helpful lady that also has no idea why I have been given the run around and why they are ordering in hardware that they actually have on the shelf in our own state , I was able to collect them the next day . Later that day I receive a call saying my hardware has arrived and it will be posted out . Wow just wow . Great work . You think a company would be bending over backwards after stuffing you around for so long but it seem not , all there is are poor excuses . Very sad .
Follow-up · Unwilling to give us any form of discount for the mess around and poor management on their behalf. Certainly will speak the truth about these people when asked by others
Always a pleasure to deal with Victory. Very happy with your various products, guarantees and actions on any small faults. Show details · 1
Follow-up · We have purchased a number of products through Victory Blinds - curtains, shutters, blockout blinds & honeycomb blinds Victory replaced a honeycomb blind whose cord had snapped under warranty without our having to ask. They had the details of purchase and when the rep came out & took one look said: this will be replaced under warranty. Excellent record; outstanding customer service.
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Positive reviews
Really happy with our victory blinds. Steve did an amazing job, quick and suck a lovely guy. Very easy to deal with . Good old fashioned service, hard to find these days . Even got a follow up call the next day. Happy customer and will return
Sahel our sales consultant was excellent, very helpful with advice and experience. She gave us confidence with making the decision process easy. The installer was professional and efficient and we are very happy with the end result. Show reply
Had outdoor blinds installed, excellent service and no fuss consultation, quick and clean installation, would highly recommend dealing with Maria, Richie and James Show reply
Negative reviews
Excellent service until Victory blinds received payment for my order. Once victory had the payment for the order my entire experience was poor service and incompetence. Instead of sending one person to measure the blinds and shutters I had to take time off work on two separate occasions for the measure. One person to measure the blinds and one… Read more
person to measure the shutters. I was later told one person could have completed both measures. Victory was inflexible with the time frames for the two separate measures. The Roman blinds arrived and do not fit. Two people measuring and the measurements are wrong. I cancelled one set of shutters. After week of not receiving the agreed refund I followed up. I was told no one in accounts knew about the refund. Three and a half week after the promise of a refund, I receive a phone call asking for my bank details over the phone. Five weeks after ordering the shutters I receive a text advising I can’t the have the shutters I ordered. The shutters exceed the recommended limit. This was not picked up by the sales person or the person who did the measuring. If I do proceed with the shutters I want they will not be under warranty. My entire experience with Victory has been one of incompetence and a waste of my time.
Very unstatisfied with service. I installed Victory curtains throughout the house some years ago. One curtain came with a small oil stain. They took no responsibility. The curtain was installed as is and stayed that way since. The stain is small and not very visible, but still it shows an attitite. A few weeks ago I tried getting in touch with… Read more
them again. This time, the issue was that my god tore the lining room curtain. I wanted it to be replaced. They refused to replace the curtain without replacing the rack, regardless of the rack being installed originally by them. I gave up on them and did the job with another company
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Victory blinds are the worst. My first lot of blinds were done wrong and had to be replaced. I was silly enough to give them a second chance and they took my money and I didn’t receive my blind at all. I took time off twice to wait for someone but no one turned up. no blind, no call no msg nothing then they tried to make my refund impossible Show details
I'm sorry that your experience hasn't met your… Read more
Recent reviews
Amazing blinds and curtains, they are beautiful and I love the designs I picked. My son is so happy with his new car pattern blind. Initially I was very worried after reading all the negative reviews, concerning if they even turn up. The installer Ian did a great job, he notified me his estimated arrival time upon arrival which made me relieved. … Read more · 1
Then I’m just so amazed by his brilliant work. When one of the size of the blinds were wrong, he still tried to make it work and made a hole on a window frame which I’m not happy with but I just had to accept. They sent another installation later on with a correct size blind, they didn’t show up on the first attempt after they texted me they were coming, but they finally came like 2 weeks later and installed the correct one. I didn’t expect it and I really appreciate it so overall, I’m so glad with the service. Thank you so much the team. I’ll order again if we want extra blinds.
Blind installation is great! Staff is good and very efficient. Although there was some mistakes in communication before the installation, I’m happy with the service! Show details
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