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VostroNet
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Internet getting worse and worse every time
I started using this wifi about 8 months ago when I moved to Unilodge, and it was already bad back then, but still could be tolerated.
At first, my devices kept saying no internet after connecting it to the wifi most of the time. After successfully connected to the internet, it was a bit slow, but the ping did not spike at all.
Few months later, the connection experienced dropouts and couldn't play game peacefully. Thanks to that I don't feel like playing games anymore. At least I could still do my assignment without any problem.
Now, I can't even browse the internet and watch movies peacefully and have to use my mobile hotspot to do all of my assignments. Thanks for making life harder.
Network with high ping, unstable wifi, cannot even load youtube videos without lagging and waiting for it to load.
I paid to get 100MBPS plan for 5 devices. When I disconnected 4, the sole device is running on an average of 1.8MBPS!
Did a ping test, and there was occasional disconnection and interruptions!
Cannot even load youtube and Zoom without interrupting, let alone games…
Fast speeds
I'm on 100/100 Mbps plan and I get 97.5 download and 97.2 upload speeds in the middle of a weekday using mobile. I'm sure I'll get even faster speeds on my desktop PC.
- 5 reviews
- 1 like
Exceptional Customer Service
After reading through some of these reviews I’ll admit we were a bit concerned, especially as we hadn’t heard of VostroNet prior to getting our daughter into Unilodge. We contacted VostroNet, regarding internet connection concerns, on behalf of our daughter who is a gamer. After providing her accommodation details over the phone, we were told she would receive an email with information on how to connect. Within minutes of hanging up, literally, she had the information. She connected, there was no lagging/speed issues and she is happy. To say we were impressed is an understatement. Very, very helpful. If we could remember the gentleman’s name I’d put it down, so thanks again. From a couple of very relieved parents.
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Is there a zero star? Because I don't think they worth 1 star
Is there 0 star? I don't think they worth 1 star, very inconstant wifi connection that cause my game to AFK. Always disconnect and very unstable in Unilodge Darwin, very poor experience!!!
The reviewer stated that an incentive was offered for this review
- 3 reviews
- 1 like
- Verified
Devices limit only to 5
So sad that your service is limited to only 5 devices. These days there are many IoT devices that the people use. Also, many people and devices are meeting at home due to Pandemic... Add and remove devices each time that a new guess is coming home is so annoying!
Avoid, if you can
Only 5 devices at a time, WPA2 security encryption not available for many devices like game consoles and chromecast. $60 would get a much better deal with any other provider. Worst part is the constant and random drop outs in connection. Will be the main reason I will move out of my apartment in the coming months.
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This is incredibly horrible, slow speed, extremely high frequency of disconnection
If slow speed and dropouts is what you are looking for, vostronet is definitely your best choice.
disconnection happens EVERY HOUR, sick and tired of it, had to use my mobile hotspot all the time, indeed i paid vostronet to letting me know how good my mobile network is.
Solved issues quick and easy
Was having issues setting up my internet due to "user error" (self diagnosed). The team and especially Dejan really helped me through it. He was patient and went the extra mile to provide support that really did help me connect to the internet, Honestly could not recommend him more! Solved all my issues with no complaints what so ever! Would 10/10 recommend !
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- 3 reviews
- 1 like
Slow internet
I used vostronet at unilodge lasylt year and the speed was very disappointing. Even when I tried upgrading the service it was still quite slow. The coverage in my unit was very low as well. Other than that the customer service was good. But they were never able to solve the slow connection
Same thing happened. Worst internet provider. Vostronet, you should be ashamed of yourself.
Like you said, its been the slowest internet I have ever used. Cannot even watch a video on facebook because of this crappy internet. The internet has been down many times in just 2 months and the support is even worse. They are unskilful and useless. I wasted 7 days waiting for them to find and fix the issue with my internet and all they did is "forget the wifi and re-connect again".
Worst Internet Ever
Seriously the slowest, worst internet I have ever used. I live in student accomodation in Brisbane and throughout the year the internet has been down on numerous occasions. Like, it'll be fixed for a week and two days later its crashed again and I can't do my assessment. Cannot wait until my lease is up and I can find a different internet provider. Support is terrible too, everytime I try and call their support line no one ever answers the phone.
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Vostronet internet
I have used Vostronet internet in my unit since moving in. Good speeds and connection bars. Connection is on wireless. Pricing is reasonable for the upgrade with the basic service included in my unit.
- Verified
Great internet!
I have been using VostroNet internet this semester. It is fast and really good. The support was really helpful in answering a question I had about upgrading my internet account.
The reviewer stated that an incentive was offered for this review
My review of VostroNet
The following is my review on VostroNet. Overall a good provider with no issues I can think of. I have been with them for about 6 months. Speeds are OK and what I signed up for.
Connecting my Huawei phone was a little tricky but the support team on chat was very helpful. My laptop connected without any issues and I was connected as soon as I signed up.
Hello Melissa,
Thank you for your positive review off our network, we are always happy to hear users are enjoying the Vostronet Network Experience! We are glad to see your satisfaction across all are...
Read moreas and if ever you need any help our customer service team is always there to guide you.Questions & Answers
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Hi Abbey,
We are sorry to hear about your issue, we do from time to time have maintenance on our network and the status can be found on our status page: https://status.vostro.xyz. The team is available via phone or chat at anytime....
Read more Network Maintenance is performed on our network to keep our users secure, safe and increase network stability all the while providing users with the best possible speed and service on our network. We will also contact you to see if your issues are now all resolved and answer any additional questions you may have. Kind Regards, Dejan VostroNet