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VostroNet

VostroNet

3.4 from 58 reviews · View Statistics

Reviews

  • Value for Money
    3.5 (16)
  • Transparency
    3.5 (13)
  • Customer Service
    3.7 (16)
  • Adequate Speeds Yes (9) · No (7)
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Is there a zero star? Because I don't think they worth 1 star

published

Is there 0 star? I don't think they worth 1 star, very inconstant wifi connection that cause my game to AFK. Always disconnect and very unstable in Unilodge Darwin, very poor experience!!!

Value for Money
Transparency
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The reviewer stated that an incentive was offered for this review

Andres P.

Andres P.Sydney, NSW

  • Verified

Devices limit only to 5

published

So sad that your service is limited to only 5 devices. These days there are many IoT devices that the people use. Also, many people and devices are meeting at home due to Pandemic... Add and remove devices each time that a new guess is coming home is so annoying!

Incentivised ReviewNo
Start DateFebruary 2020
Jim

JimGreater Melbourne (Inner), VIC

Avoid, if you can

published

Only 5 devices at a time, WPA2 security encryption not available for many devices like game consoles and chromecast. $60 would get a much better deal with any other provider. Worst part is the constant and random drop outs in connection. Will be the main reason I will move out of my apartment in the coming months.

Value for Money
Transparency
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This is incredibly horrible, slow speed, extremely high frequency of disconnection

published

If slow speed and dropouts is what you are looking for, vostronet is definitely your best choice.
disconnection happens EVERY HOUR, sick and tired of it, had to use my mobile hotspot all the time, indeed i paid vostronet to letting me know how good my mobile network is.

Value for Money
Transparency
Grayson

GraysonSouth East Queensland, QLD

Solved issues quick and easy

published

Was having issues setting up my internet due to "user error" (self diagnosed). The team and especially Dejan really helped me through it. He was patient and went the extra mile to provide support that really did help me connect to the internet, Honestly could not recommend him more! Solved all my issues with no complaints what so ever! Would 10/10 recommend !

Value for Money
Transparency
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claudio l.

claudio l.Greater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like

Slow internet

published

I used vostronet at unilodge lasylt year and the speed was very disappointing. Even when I tried upgrading the service it was still quite slow. The coverage in my unit was very low as well. Other than that the customer service was good. But they were never able to solve the slow connection

Value for Money
Transparency
Ankhaa

AnkhaaGreater Melbourne (Metropolitan), VIC

Same thing happened. Worst internet provider. Vostronet, you should be ashamed of yourself.

published

Like you said, its been the slowest internet I have ever used. Cannot even watch a video on facebook because of this crappy internet. The internet has been down many times in just 2 months and the support is even worse. They are unskilful and useless. I wasted 7 days waiting for them to find and fix the issue with my internet and all they did is "forget the wifi and re-connect again".

Value for Money
Transparency
Abbey B.

Abbey B.South East Queensland, QLD

Worst Internet Ever

published

Seriously the slowest, worst internet I have ever used. I live in student accomodation in Brisbane and throughout the year the internet has been down on numerous occasions. Like, it'll be fixed for a week and two days later its crashed again and I can't do my assessment. Cannot wait until my lease is up and I can find a different internet provider. Support is terrible too, everytime I try and call their support line no one ever answers the phone.

Value for Money
Transparency
1 comment
VostroNet
VostroNet M.VostroNet
Maree A.

Maree A.South East Queensland, QLD

Vostronet internet

published

I have used Vostronet internet in my unit since moving in. Good speeds and connection bars. Connection is on wireless. Pricing is reasonable for the upgrade with the basic service included in my unit.

Value for Money
Transparency
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  • Verified

Great internet!

published

I have been using VostroNet internet this semester. It is fast and really good. The support was really helpful in answering a question I had about upgrading my internet account.

Value for Money
Transparency
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Melissa

MelissaGreater Melbourne (Inner), VIC

My review of VostroNet

published

The following is my review on VostroNet. Overall a good provider with no issues I can think of. I have been with them for about 6 months. Speeds are OK and what I signed up for.

Connecting my Huawei phone was a little tricky but the support team on chat was very helpful. My laptop connected without any issues and I was connected as soon as I signed up.

Value for Money
Transparency
1 comment
VostroNet
VostroNet M.VostroNet
Alex

AlexGreater Melbourne (Inner), VIC

5 Stars

published

Quick review for VostroNet: great internet provider, speeds as advertised, never any issues. 100/100Mbps plan with unlimited data. They have online chat which is super helpful. I give them A++++++

Value for Money
Transparency
1 comment
VostroNet
VostroNet M.VostroNet
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The reviewer stated that an incentive was offered for this review

Anne-Rose

Anne-RoseSouth East Queensland, QLD

Vostronet review.

published

I connected to Vostronet internet after moving into Unilodge at Southbank a few months ago. I’ve had a really good experience with wi-fi on my phone, surface and laptop and appreciate being able to use it in the gym and lounge area. Having good internet really adds to the experience here.

Value for Money
Transparency
1 comment
VostroNet
VostroNet M.VostroNet
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The reviewer stated that an incentive was offered for this review

Adam

AdamGreater Melbourne (Inner), VIC

Vostronet internet

published

I moved into a unit with Vostronet internet as part of my rent in March. I paid for the upgraded from the 25 plan to the 100mb speed plan to get faster internet as i play games. Really good experience and get above 103mb when testing on speedtest. Good connection and everything works well and no issues.

Value for Money
Transparency
1 comment
VostroNet
VostroNet M.VostroNet
George

GeorgeGreater Melbourne (Inner), VIC

A heavy wind to shut off my work. Thank god there is mobile data.

published

Great speed after it was fixed. Lasted for a few days then a heavy wind came down and the WiFi just disappeared, cannot connect, burning through my mobile data, how come its always has to occur on Lonsdale accomodations

Value for Money
Customer Service
1 comment
VostroNet
VostroNet M.VostroNet
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