Webjet Exclusives

Our first group tour ever with a wonderful knowledgeable guide and experienced drivers. We weren’t sure about taking a group tour as we are very independent travellers but we found it easy to travel with almost everything included. We experienced a few minor hitches (mostly that did not impact us personally) but our guide navigated us through professionally. It was a great itinerary and experience of a different culture (which we enjoy) with many unexpected delightful and exclusive discoveries. The accomodation in some places may not have always been to Australian standards, but this is why we travel and the people were extremely friendly, accommodating, eager to please and offered us the best they had. The friendly and fun guide kept us all on track and gave us lots of information and helpful tips that we would not find elsewhere. A wonderful safe trip with expert driver and guide and fabulous itinerary.

A wonderful trip. Our guide Burak was excellent, organised, informative and ensured our holiday was an amazing experience. Our driver Etem was great, I felt safe and relaxed the whole trip. Hotels varied but overall of a good standard, food excellent wherever we went. The group size was perfect and everyone helped make the experience on e to remember.

Just returned from our 11 day Golden Triangle Indian Escape and all I can say is thank you webjet and to Distant Frontiers for an amazing experience.we were looked after the whole way, an amazing driver (only 2 of us on the tour) perfect hotels and guides, flights were great and no stress, no hassles, great holiday we'll be using you again

Apart from a hitch trying to contact appropriate Webjet / Peak Tours on arrival at Istanbul airport when we couldn't find our pickup person the tour went extremely well. Burak, our guide was at all times very attentive, unbelievably knowledgeable on all things historical and all things in general about Turkey and it's people. He strived at all times to make a great tour into a sensational tour. Thanks. Etienne our coach driver was the most careful and considerate driver at all times. Accommodation varied from extremely nice to very ordinary. All meals varied from very good to extremely good. We only had 12 people on the tour which was nice for us. The tour destinations were very well selected. The morning at Anzac Cove, Lone Pine etc. was very moving. We were the only tourists in the whole area and the weather was calm and sunny.
We fully recommend this tour. Brent and Debbie

The only problem was the balloon flight in Çanakkale. It was canceled due to weather conditions but money was refunded promptly.
Bookings were done as we encountered things to do. Adjusting and canceling were no problem.
Everything about this tour was informative, wide ranging, highly organized yet easy going.

I've given up using WebJet because of the *incredibly* frustrating bug it has where it resets your filters between every single search or change of date or airport. I travel a huge amount for business and holidays and always book my own travel and have always used Webjet as my #1 search site but since the redesign of the filters came in a while back I have given up and now mainly use Skyscanner and other sites simply because it doesn't make you re-do your filters again and again and again between searches.

Did the tour to tick a few boxes - it turned out to be MUCH better than that.
Webjet's information 'about your trip' is an accurate guide as what to expect.
Our tour was enhanced by a good group of people who all got on well and went with the flow.
Our tour guide, Hassaan, was exceptional. Well organised, experienced, knowledgeable and good humoured. He has the knack of fitting in well with everyone.
Had an issue before departure concerning layover flight change from Cairo to Dubai - but Webjet did solve that to our satisfaction. In hindsight though, would have insisted on a late Friday departure from Sydney as opposed to the very inconvenient 6.30am Saturday flight. That was not an appealing start at all.
Some other tour groups seemed less pleased because they were in smaller/less comfortable buses.
Recommend obtaining visas on arrival in Cairo. It is super quick and hassle free. Just have 25USD with you.
Webjet's greeting and departure process at Cairo airport is to be commended.

All in all , I can't see that you could organize a better tour of Egypt - regardless of cost.

No additional fees. Booked flights and hotel. Had one hitch but customer service went out of there way to fix and solve problem very quickly. Great holiday for great price very happy with webjet staff. Thank you would recommend you to every one. Will use you again Full trust in your company.

Excellent tour, excellent people and Kahled was an very knowledgeable and friendly guide. Webjet have been exceptional in regards to an issue I had on tour which has been great service on their behalf, yes the sleeper train was pretty awful but it’s part of the experience however would suggest to anyone doing this in future to take some warm clothes just for this as air conditioning is turned to freezing and you can’t change it. The Hotel at Aswan is amazing, only wished we could have stayed there longer! Also really enjoyed Alexandria as it was very easy to go for a walk by yourself which I had not felt very comfortable doing in Cairo. The street vendors are quite aggressive to try and get a sale which I did not enjoy and pretty much had to give up buying souvenirs as I could not even stop to look at anything without being hassled. You get a good overall picture of Egypt and see the old and new, highly recommend and can’t fault webjet’s service.

Webjet should review the agent used to conduct this tour. Travel Asia [SNA] provided misinformation and very little assistance prior to departure. The tour they provide is based on cutting costs and hidden extras.
Many hours are spent in high speed trains only to find the hotel is a further hour's drive away in an area not suited to casual exploration.
The options are changed - eg the Shanghai River cruise was not offered because it was booked out -[ how long ago were these tour bookings made!] and we were given THREE other options in a bundled 'special deal'. Obviously more kickbacks for the agency from these locations. In reference to the new options another guide actually stated " we have to make some money for the agency".
The Yangtze Cruise ship was in need of refurbishment. Many cabins had 'bubbles' in the steel floor which made loud noises every time they were stepped on. The crew said this was normal and offered no solution. It was NOT a 5 Star vessel as claimed. Again, proof that the cheapest option is usually not the best option.
As a result of this experience I would not book any further Webjet tours and maybe not even flights.

Will never trust this company with another booking. It was most stressful experience I have ever dealt with.

Book an accommodation on their website and took funds from my credit card but never received the confirmation email. The customer service team couldn't find my booking or any of my personal details. Ask them to investigate into my booking urgently as my travel date was approaching. No one from Webjet Exclusive show any urgency during the investigation. They took their time with the investigation. The booking was only sorted ONE business day before I meant to leave for my trip. They didn't ever bother informing me it was sorted, I had to contact Webjet Exclusive directly. The worst I have informed them, I will be travelling with young kids (2 kids under age 5) and I need to know if my booking was fine. Otherwise I will need to organise alternative accommodation. However, their typical answer was 'they still need time to investigate'. I genuinely through I will arriving at the destination with my family without accommodation.

A company that has alot of fake promises and does not care about their customers. Will never deal with this company again. The stress level is not worth it!!!

This trip was my first with Webjet Exclusives and I am so very happy to have chosen them .
I recently returned from this 16 day tour to India and I want to shout out to everyone that if I didn’t have so many other countries on my bucket list, I would go back to Webjet and do this tour all over again. India is AMAZING! The people, the sights and the experiences were humbling and 100% worth it!
I would recommend Webjet Exclusives without hesitation. I have travelled extensively with other brands and have to say they were absolutely amazing and the best value for money!

We recently took the 20 day Egypt and Jordan tour, it was absolutely fabulous and wow around every corner!!! I was initally very hesitant about doing a tour as we always travel solo, This tour has a great itinery, it covered everything we wanted to see and more. Our guide for Egypt was Ahmed Badr and we couldnt have asked for a better guide, he was very interesting, informative, and had such a love and passion for his country and its amazing history it was a pleasure to listen to his fabulous insight. Ahmed had a great sense of aussie humour and was a pleasure to spend 13 days with, he went out of his way to ensure we we all had a great time, he looked after all the details like an absolute professional. He fitted perfectly into the group from the moment he met us all. He shared our sense of humor! He sincerley made the trip so much more memorable, thank you Ahmed Badr.
Our guide for Jordan was Ahmad and he was equally as fabulous, informative, funny and interesting, Jordan was just amazing, the itinery was also jam packed with wow very day, from the city to the desert to the dead sea, it was just spectacular, every detail from tipping to atms to toilet stops and rest breaks were considered and were appreciated, all i can say about this tour is if you are considering it? do it! there is absolutely nothing negative about his amazing tour and it was a pleasure to have such fantastic tour guides and lovely new friends to share this amazing experience with, thank you Webjet for such fond memories and i cant wait to book our next webjet tour !!

This tour was exactly as stated and more. Our guide Ahmed Badr was excellent, his knowledge was exceptional and his caring was second to none in other words he was amazing. My favourites were Valley of the Kings, Nile River Cruise and the Nubian dinner in Aswan. I would recommend this fantastic tour to anyone.

Well the itinerary says it all and it was absolutely fantastic. Our tour guides, Ahmed Badr in Egypt and Ahmed in Jordan were magnificent. Their knowledge of the history and advise and guidance given during the tour was excellent. There was a tipping pool arranged by both guides who did all tipping of locals to remove that responsibility from us all. Tipping is not what we are accustom to doing and this arrangement reduced the stress of having to do it.
Our guides had great personalities and did warm themselves to the Australian humor which made it fun.
The sites were amazing and exceeded all expectations.
We were given a map of Jordan which we found very helpful to understand our location within the country. During a time of distress when I lost my wallet, all Webjet exclusive staff and guides were magnificent to obtain and return the wallet to me. Nothing was missing from my wallet. Well done!
Accommodation overall was excellent with some variations that you should expect when not in your own country. The variations were a great experience. ie train ride.
It is very difficult to find anything to be critical of.
All in all a ten out of ten for Wejet Exclusives.

We recently returned from a 13 Days best of Egypt tour. We had excellent communication with the Webjet staff from the moment we booked - it was no trouble for them to answer our queries and organize for us to fly in a couple of days before the tour started (only cost to us the extra nights' accommodation). This was the first group tour we had done - it was well organized and, the couple of times we had to wait around, was as a result of delays caused by the "tourist police" and beyond the control of our tour guide. Our tour guide, Amr, was excellent - he was passionate about Egypt and it's history, had a good sense of humour and seemed to enjoy leading the tour. Nothing was too much trouble - and he provided valuable assistance as to what we should expect with day-to-day Egyptian experiences like bargaining, suggestions of best places to eat etc. and was happy to answer any questions. The cruise section of the tour was a nice break from the city and desert landscape in other places. I agree with previous reviewers that some of the accommodation by Australian standards was less that the 4/5 stars advertised, but the rooms were spacious and most staff were very friendly. Overall a great way to see some of Egypt and it's amazing treasures.

we have booked the 16 day Adventure to Antarctica with Expedition cruise and paid $4000 deposit. before be told you can extend flight back time. now ask they will surcharge $1225 per person for change the flight. but I checked intent between two flight price are the same.

I have recently returned from the above tour of Egypt. Egypt was amazing and the tour with Webjet very well organised. We had a wonderful guide - Ahmed elansary. Very knowledgeable and open with us answering our many questions be they personal, cultural or historical.
My trip was interrupted on the first day when I sprained my ankle. Ahmed could not have been more concerned or attentive. He ensured I received medical treatment at the local hospital before leaving with the rest of the group for the Nile Cruise.
my friend and my self remained at the Hotel Le Mercure in Cairo while the others cruised the Nile.
The staff at the hotel were helpful and considerate from Omar the doorman, Amine the guest assistant, Amqat the barman, Haba our housekeeper and the managers of the restaurants.
We needed assistance in obtaining a doctors report from the hospital and a witness report for insurance purposes. Your contact in Egypt Mahmoud from Peak Travel was extremely helpful in taking my friend to the hospital, chemist etc and translating for her. He also arranged for our bus to be changed for easier access for me once our group had returned from the cruise.
I was able to rejoin so managed to reach Alexandria and El Alamein. Our Guide Ahmed was on hand at all times to assist me whether it was getting on and off the bus or pushing me around in a wheel chair. He could not have been better or more caring. He was wonderful.
From the stories I heard from my fellow travellers they had a wonderful time travelling along the Nile.
I would like to thank all concerned fro their care and assistance.
I would thoroughly recommend this tour and Webjet

I went on the Nile Valley tour with Ahmed Elansary as my tour leader - who made me feel very safe and secure for the entire trip which was very important to me as this was a concern of mine.
His knowledge of the area and history of the same made my holiday an experience of a lifetime.

From the moment we landed in Cairo we were taken care of.Everything was arranged and guide Ahmed Elansary provided exceptional interest in our wellbeing and made Everything run smoothly. The river cruise was the highlight.