Wendy Wu Tours

Wendy Wu Tours

 Verifiedwendywutours.com.au
4.2

367 reviews · Statistics

PositivevsNegative
80% · 29254 · 15%
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Trip Completed Yes (87) · No (38)
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3.6 (106)
Customer Service
3.9 (115)
Ease of Booking
4.4 (101)
See the Best Booking Services in 2024 as rated by Australians on ProductReview.com.au.

Reviews

367 reviews
Sandra T.
Sandra T.Australian Capital Territory
  Verified
Customer Service
Ease of Booking
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Jeff
JeffTASLaunceston, TAS21 posts
 
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Customer Service
Arvo Jaavuo
Arvo JaavuoQLDSouth East Queensland, QLD2 posts
 

would not travel with this company again

expensive for what you get
It did not met my expectations Show details
Karen
KarenQLDSouth East Queensland, QLD2 posts
 
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Ease of Booking
Judith S
Judith SNSWMid North Coast, NSW2 posts
 
Ann Brisbane Australia
Ann Brisbane AustraliaQLDSouth East Queensland, QLD
 

Around Cambodia Nov 2023

What a wonderful tour. The tour was a great length and saw great variety of different aspects and activities of the country. Great transportation, hotels and food. What made the tour more enjoyable was our driver and tour leader who was there for us all the time, helping us and showing his beautiful country. Well done Sokheun Bout. Show details
Matthew B.
Matthew B.VICSouthwest, VIC
 
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BJS
BJS
 

Angkor To The Bay

Although viewed all trip highlights, 95% of the hotels were 'tired & touristy' Vietnam guide great, Cambodia guide repetitious & confusing. Do homework/research prior to booking with Wendy Wu. Show details
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Jen
Jen
 

Loved this tour

It was two totally different holidays. Kyrgyzstan has the stunning mountain scenery, country life and beautiful walks in the national parks. One highlight was our day up to Tash Rabat. Food was fresh and delicious. In Uzbekistan we saw all the amazing architecture and stunning tiling along the Silk Road and the history. Hotels were all very comfy, guides full of information and nothing was too much trouble. Would recommend to anyone. A bucket list trip ✅ Show details
Ellen W.
Ellen W.
 

Beautiful Japan shame about your food and guide

Just returned from 18 day unbelievable Japan tour, food is disgusting cold bento boxes, cold chicken fried pieces cold tempura prawn and tempura vegies, and raw fish nearly every day. Bento box sitting on table when you walk in, l ate heaps of rice and noodle, needs much more variety, l think Wendy Wu contract the bento boxes out to the cheapeast deal. We also had a bad tour director who was very inexperienced.Luckily Japan is beautiful in Autumn and Japanese are so happy to have tourist there.It can make a difference bad tour guide and food. Wendy Wu you need to improve.
Anne F.
Anne F.
 

Japan uncovered

The tour went to the places we wanted to visit and accomodation was good throughout.
Food was repetitive but nice. Guide did not make any effort to get to know peoples names and was less than we would have expected however we recognise she had to work hard. People were clearly sick from the outset and no effort was made by the Guide to have people wear masks until it was too late and almost everyone on the bus got sick. I think Wendy Wu's approach to use Contractors to guide the tours is sub standard and the lack of familiarity of the Guide with the trip and limited ability to have a conversation in English was frustrating Show details
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SAB
SABSouth Australia2 posts
 

Great discovery tour of China

We enjoyed very much the group tour around China. It was the perfect combination of city landscapes and nature escapes, everything very well organised by the national escort Addison with the help of local guides. The Grand Tour of China can be demanding sometimes, so much to discover and so little time. Very good introduction for a first visit to China. It met all our expectations and matched exactly the itinerary described at the time of booking. Show details
Disappointed P
Disappointed PNSWMid North Coast, NSW
  Verified

Wendy Wu Japan Uncovered

18 day tour - good itinerary, great guide, reasonable accommodation. Food repetitive, not always good quality. Flights were indirect , 17 odd hours as opposed to direct - 9 hrs 15mins - obviously the cheapest option for Wendy Wu. The big let down was Wendy Wu management. Issues that arose were not dealt with in an appropriate manner. Discovered that Wendy Wu don’t have a direct representative in Japan. Only seemed interested in solving things as cheaply as possible. Will be writing directly to Wendy Wu, do not expect anything useful to follow. Will not be recommending Wendy Wu to anyone. Show details
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Marg
MargAdelaide10 posts
 

Japan Uncovered

This was an excellent tour with lots of experiences and sights. The meals covered a wide range of Japanese foods and cooking styles, as well as including some Western meals. Our guide was brilliant with a Masters degree in fine arts. She explained so much about Japanese culture and history. Show details
Ash
AshVICGreater Melbourne (Metropolitan), VIC4 posts
  Verified
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Questions & Answers

nikki d.
nikki d.

Anyone been on Thailand and Laos adventure with Wendy Wu tours?

Piotr Skonieczny
Piotr Skonieczny  
JOY KINSEY
JOY KINSEY

Do you book accommodation and transfers in Dubai for clients. I am a travel agent looking to book a stopover both ways. Joy from Travel Managers Sydney

John B.
John B.

Our trip to Japan last march was cancelled and rebooked for end of march this year but Japan has huge virus problems and aust govt seems to have an overseas travel ban for most of this year, so it is about time Wendy Wu travel got it act together to make a decision on travel , not like last year when they cancelled only a week before we were to leave , we looked on their website and found it cancelled , rang our travel agent they were not told until the next day ,very slack on WW part ,no wonder they have poor reviews John

Bev H.
Bev H.  
Wendy Wu Tours
Wendy Wu Tours   DM   
Wendy Wu Tours
Wendy Wu Tours   DM   
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