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Wertheim 7 Series W9000
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- 4 reviews
- 1 like
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Too many problems for a vacuum cleaner of this price
We've had our Wertheim 7 Series W9000 for almost three years now and today we finally had enough of it that we replaced it.
The main annoyance is the power cord that slowly retracts on its own as the vacuum cleaner is being used. Sometimes the retraction is in fast spurts and it retracts over a meter in a few seconds, other times it's quite slow. Usually, the first time you notice it is when the vacuum stops as the power cord is pulled out of wall socket before you should have reached the normal extent of the power cord. We've returned the vac...
Read moreuum cleaner to Godfreys twice now and still have this issue. Other issues: - The vacuum cleaner gets stuck when it tries to roll over its power cord. A vacuum cleaner that can't even roll over its own power cord?! - The power cord often gets jammed between the rear right wheel and the body of the vacuum. It then needs to be unjammed until the wheel rotates again, otherwise you just end up dragging the vacuum along the floor. - Trying to get the vacuum cleaner to follow around corners or even slight obstructions is futile. The front of the vacuum has a soft texture, I assume this is to avoid damaging anything that the vacuum runs into as you move it around the house. But the soft texture also grips quite well so that when you go around a corner or a piece of furniture the vacuum just 'sticks' instead of slide off the corner or furniture and follow you. You're forever having to drag the vacuum up alongside you as you do the cleaning as it doesn't follow behind. - The body of the vacuum cleaner seems to want to roll on its side at any opportunity. Usually as you give it a futile pull to get it around a corner. - It's quite difficult to remove the handle from the telescopic tube (ie when you want to focus the vacuum on an area with one of the tools) and requires a lot more force than it should.Purchased in at Godfreys Physical Stores for $1,050.95.
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- 3 reviews
- 2 likes
I must have a lemon
I have dogs and it clogs easily, it stops working. The heads are hard to get off. Salesman said I need to get the upright and use every other day ($800) and just use this one once a week. That’s not what he told me when I bought it! Not happy.
Purchased in at Godfreys.
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- 2 reviews
I collect vacuums.
I collect vacuums and this is by far my favorite. I have over 30 and this machine with it's beater head and old school Domel motor is just mint. Allergic to dust mites and this thing gets them out of my mattress and the bigger beater bar makes it resist pet hair tangles.
Purchased in at Godfreys for $1,199.
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Overpriced & hard to get apart to unclog
We have old carpet, large family & a short haired dog, as much as it's a great power head we have many issues with it getting clogged often with soft debris
Purchased in at Godfreys Kapiti for $1,200.
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Find out how Wertheim 7 Series W9000 compares to other Barrel Vacuum Cleaners
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- 2 reviews
- 2 likes
Don't waste your money
This is the second Wertheim I've owned and I may have just got a lemon but I will never buy another one. The heads don't come off easily, the cord rewinder is broken and keeps rewinding the cord, I've checked for blockages but it just doesn't suck properly. Extremely disappointed, paid a lot of money for this, should have just got a Kmart one.
Purchased in for $1,100.
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Hi Kirsten,
We are sorry to hear of any issues you are experiencing with your machine.
We would recommend taking the machine into your nearest store, with proof of purchase, to be booked in for furthe...
- 2 reviews
Best vacuum on the market
Had this vacuum for 12 months now. When we purchased it we thought our carpet was flat and hard now the carpet is fluffy. I tell everyone to buy one
Purchased in for $1,300.
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Hi Jeremy,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that the machine has brought life back into your carpet....
Sucks, but not in a good way.
Bought this from Godfreys a couple of years ago after having an old Wertheim XL180 that was absolutely freaking amazing, however, it now sits collecting dust because it needs some costly spare parts. It is expensive to purchase but made so cheaply. The rubber has peeled off the wheels and the handle. The handle has cracked twice, now beyond repair and costs around $200 for a replacement.
I bought this one in particular because we have 3 large inside dogs and I vacuum the house every day. It is so heavy to drag around that I ended up buying another vacuum and only ended up using this one once a week for a deep clean...until it broke.
Purchased in at Godfreys.
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Hi Christie,
We are sorry to hear of the issues you are experiencing with your machine.
We will be happy to look into this further for you....
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So disappointed, that’s the first vacuum that I had to fix four times and today it broke again! Very heavy, hard to use
Suction is great, but vacuum itself cannot handle it and therefore everything from power head, hose, filter will break. Very heavy. The biggest waste of money. That’s what sales ppl don’t say unfortunately
Purchased in at Godfreys.
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Hi Lieana,
We are sorry to hear of the issues you are experiencing with your machine and that you are not happy with your purchase.
We have located your previous repairs and services - If you can let ...
Best Vacuum I've ever purchased
I've had Dysons before and this by far is the best vacuum you can get! I'm OCD and after cleaning my carpets once, I could instantly smell a cleaner room. The carpets get such a deeper clean with the turbo head. The hard floor head socks up everything without pushing objects like some other vacuums I've used. I suffer from back problems and the turbo head is heavy but it does the job trust me! If you have kids and carpets you won't regret your purchase. Godfreys offers servicing which is an added bonus. I honestly could not go back to a Dyson after this!
Purchased at Godfreys Physical Stores.
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Hi Meg,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that it suits your needs....
Find out how Wertheim 7 Series W9000 compares to other Barrel Vacuum Cleaners
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- 2 reviews
Great power for tiles and carpet
We purchased this for our uneven terracotta floors. Nothing we tried had enough suction. We were tossing up between this and the Miele but the extra plastic attachment on the arm means we only need to use one vacuum bag a year! We just empty the attachment and keep using.
Purchased in at Godfreys.
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Hi Liana,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that the machine suits your needs....
- 7 reviews
Couldn’t live without it
Have had this Wertheim for 2 years now and it has never let us down. Mother is OCD and uses Dyson and carpet shampoor every 3 months and we did her carpet and got so much stuff out after she had already vacuumed!! We vacuum our floor daily due to amount my dog sheds plus allergic to cats so having a great vacuum helps my symptoms. I love that I can do my entire house without having to unplug, bit bulky but that’s a non issue with how great it is otherwise
Purchased at Godfrey’s for $1,300.
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Hi,
Thank you for taking the time to provide your feedback.
We are very glad to hear that you are happy with your purchase and that it suits your needs....
- 3 reviews
- 2 likes
Love it
Fantastic machine, solid built. I was offered 10 years of free services from Godfreys which really says it all. Can't believe how much muck it sucks out. We have wooden floors and carpet and does well on both. Love the longer cord too. It is heavier to pull around so may not suit elderly or anyone with back problems. I purchased this as we have 2 in the family with Asthma and it can double as an air purifier. It's the dearest vacuum I've ever purchased but I hope it lasts us 10-12 years as my Meile did before this one. We received the cyclonic thingy, 4 x bags and 10 years services (1 per year) all included. Good deal
Purchased in at Godfreys for $1,099.
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Hi Chantelle,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that it suits your needs....
Find out how Wertheim 7 Series W9000 compares to other Barrel Vacuum Cleaners
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- 14 reviews
- 3 likes
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Overrated vacuum
Vacuum looks great not as good as older models. Older models had better suction. The suction is like normal vacuum. Features are good and attachments are good. Cord feedback is lacking. Not sure if this will last. I purchased 9000 this year. This is my third wertheim not overly impressed.
Purchased in at Godfreys.
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Sorry I bought it
Bought this in December2019 after old wertheim could no longer be fixed.
Sorry I did, am giving it to my daughter as it is not suitable for me at all. I find it very heavy and hard to move around, it picks up a lot of dirt and some cat hairs, but I’m still constantly bending down to gather up bits of cat hair.
And now it is stuck on curtains, and it will not move, don’t know what I’m doing wrong there.
Wish I’d bought something more suitable for a 74yr old after bypass op.
Purchased in at Godfreys.
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Hi,
We are sorry to hear of the issues you are experiencing with your machine and that you are not happy with your purchase.
Please take your machine into your nearest Godfreys store, with proof of pu...
Worth its weight in gold
Brought this machine from Godfreys last week after our last cordless died. We always vacuumed twice daily with children and though the floors were clean. Our lounge room filled the diverter 5 times. I will never buy another vacuum ever again
Purchased in at Godfreys for $1,299.
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Hi Jeremy,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that it suits your needs....
Questions & Answers
Where is the blow option on this vacuum
Hi Pauline,
Unfortunately this model doesn't have a blower function.
Regards,
The Wertheim Team
You can get a cheap blower from super cheap or bunnings that works better than blowers on vacuums.
Is this product suitable for hard floors?
Yes, really good comes with 3 heads and all can do hard floors. With the power head you just turn it off on the handle. But it also comes with a turbo hard floor tool and a standard vac head.
Hi, my Wertheim vacuum power head stopped working, the front light on it turned off and it stopped vibrating and spinning. Why could this be? And it's just been for a service a few months ago, we have only used it about 4 time since it been serviced and we had no trouble before the service.
Hi Harry,
We are sorry to hear f any issues you are experiencing with your machine.
There may be a connection issue in the head, rod, hose or machine itself....
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Details
Category | Barrel Vacuum Cleaners |
---|---|
Price (RRP) | $1,299.00 |
Bin Capacity | 2.5 L |
HEPA Filter | Yes |
Type | Bagged |
Cord Length | 8 m |
Power | 1,300 W |
Manufacturer Warranty | 3 year(s) |
Manual | Download manual |
- MPN: W9000
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Hi Adam,
Read moreRegards, The Wertheim TeamThank you for taking the time to provide your feedback.
We are delighted to hear that you are happy with your purchase and that the machine suits your needs....