West Coast HiFi

I purchased an Amp & 4speakers ,the Amp I chose was not big enough for the 4 speakers,I received a phone call from a staff member stating this & told me an Amp that would work with the speakers. The delivery of the equipment was fast & to my door. I am very satisfied with the sound and quality of the equipment Show reply

It has been a great experience to do business with West Coast Hi Fi, Ollie has been very helpful and the products arrived well packed and in great order. Thank you to all at West Coast Hi Fi. Show reply

Good range and very competitive pricing. Price matching claims are genuine. The only reason I gave four stars instead of 5 is the lack of clarity around delivery. No tracking and no warning regarding delivery until the day of delivery. By then it is probably too late to organise anything if you are not home. Show details ·  1

Exceptional communication at such busy time of year ! Very good price . Delivery on time . Can’t speak highly enough of West coast hi fi and staff . Thankyou very much Chris Keighley Qld Show details ·  1

Recently bought a pair of PX8 online and got an almost immediate reply on the purchase. I can't give enough credit to the assistance I was given by the HQ team to ensure I receive my headphones on time ( was flying off back to site) Shopping online with so many vendors, I have never received a first class service as this. Thank you again and I… Read more ·  2

will be making you guys my first choice from now on. Keep up the awesome service.

Product review for the PX8. Sound 9.5 Build quality 10 Noise Cancelling 8

Used inflight and very happy with the sound quality and anc. The ANC is not the best compared to the Sony xm6 but I bought this for the sound and have been very happy with it.

1 month update Been using the px8 to the gym, inflight and gaming. What a step up from my Bose . Sound quality is top notch and the noise cancellation works so well. For me it's still the clarity of the music that comes through. I could hear more from my workout playlist and oh boy on gaming it's wicked. Awesome job B&W!

The one time I don’t impulse buy something, I missed promotional pricing! About half way through building a Time Machine to travel back a day and claim the $500 better pricing, I realised I’d overcommitted myself, and it might be time to let the dream of a home theatre experience (Tokyo) drift away. But as the dreams of hearing highly tuned cars… Read more ·  1

racing through city streets began to fade, I heard Vin Diesel himself gently whisper ‘family’. Which confused me enough to shake me from the depths of my sorrow, and sent my mind travelling on thought like a car propelled by numbers into space. “Wonder if West Coast HiFi can help a man trying to avoid people on their mobiles at the cinema?”. So I sent a message via the easy to use web page, hoping there might be a way to extend the promotional pricing. Well, faster than Race Wars (2000 was a simpler time) sold out, West Coast HiFi uttered those magic words “it’s never too soon, junior”, within moments I had a personal link to the promotional pricing, and another click later safely paid and checked out. I felt weightless, like I was soaring through the air over taking tracks in an Orange Supra, tasteful under glow, and T-Tops off. But the was no coming down hard or broken arms for me, a smooth power slide to gracefully bring me to back to earth as the package arrived as fast as overnight parts from Japan. After a weekend installing the receiver, and some tasteful R34 Godzilla Blue Yamaha ceiling speakers, it was finally time to put this newly upgraded 7.1.4 system into gear. I think we all know which series it was always going to be grace my silver screen…

The original, unmatched and truly breathtaking masterpiece; Band of Brothers,

Excellent service from WCHF - very satisfying result despite a few hiccups – After fully researching WCHF products I ordered a Reavon 4k player online.. Unfortunately the shipping took longer than I expected (around 2 weeks - unlike my experience of many other online purchases around Australia). Very confusing tracking updates but good communication on the day of arrival. I found the player to be very noisy when playing… Read more ·  1

some of my discs so I contacted the online manager and also took it to my local store to prove my concerns (they even recorded the noise!). The problem buying online is when an issue arises you can't discuss things 'hands on' with a real person (and I didn't want to send my discs away with the player). The store contacted the WCHF online manager and my noisy player got sent back to Reavon.

After waiting 2 weeks I contacted the online manager to see what was happening and he arranged an immediate refund. He also notified me of a price reduction on an alternative Panasonic player (due to eofy sales). I ordered this new player, it arrived in a week and works very smoothly. Very happy with the outcome. Online communication was excellent over this whole process - there was a long string of text communication and I received responses within minutes on most occasions. It's not WCHF's fault that my first player wasn't up to scratch. It was comforting to find everyone online and in store worked hard to keep me happy and provide real service...

Overall: Product range and quality is good/excellent. Buying online - it can be difficult to solve issues without going into a store (replicating the issues, shipping, waiting time, etc). Staff were excellent. Communication was excellent !!

I had a great experience buying my B&W Pi7 S2 from West Coast Hi-Fi. The order was processed very quickly, and I received regular updates throughout the delivery process, so I always knew the status of my order. Everything arrived as expected, and the whole experience was smooth and hassle-free. Great service and excellent communication. Highly recommended! Show details ·  1

My purchase and pickup from the Osborne Park store was quick and painless after ordering online. The staff were professional and great to deal with. The Bowers & Wilkins Px7 S2 headphones are high quality with amazing sound richness. I couldn’t be happier with my purchase! Show details ·  1

Called into the WestCoast His Fi shop in Winton Rd Joondalup yesterday to have a look at their hi fi products. Spoke to Matt and i passed onto him what I was looking for. Eventually I purchased my amp, cd player, turntable and speakers . This was due to the knowledge and the detail Matt gave me for the products I wanted to buy. He also took time… Read more ·  1

to show how the product worked how they sounded . So yes a good experience from Matt at the store in Winton Rd . Robert keenan

Bought headphones that were defective on arrival and was redirected to the manufacturer instead of the store resolving it. A day-one fault is a major failure under Australian Consumer Law, and the retailer is responsible. Poor after-sales support and very frustrating experience. Show details

Bought speakers on sale on line in June and they arrived in early August. Speakers are great and price was good. No problem with delivery. Just the delay on receiving them beyond advice and expectation that detracted from the experience. The comms were OK. Still recommend West coast HiFi as a good HiFi seller

Product turned up today! Would have been last week except you sent it to the wrong address. 974E not 974A, lucky a neighbour 1km away was honest and delivered it to us. Show details

I was looking to get the Rega P1. I missed the EOFY sale but found it online at the sale price. Reached out to West Coast Hifi. They matched the price within an hour of me contacting them. Bought it and had it delivered. Great experience. No fuss, no muss. Rega is good. Matched with a Yamaha AS301 and Polk audio XT20 and the sound is brilliant. Show details ·  1

I recently purchased a new dolby atmos home theatre receiver from West Coast HiFi online at an extremely good price. Dispatch and delivery were very quick and the text message and email communication from the store kept me well informed. No hesitation recommending them to others. Show details ·  1

Super fast delivery. Great customer service: very informative, easy to communicate (two ways), easy to discuss the options, easy to arrange a delivery. Great quality items. Already used the West Coast HiFi service on several occasions with positive outcomes. Thank you Team. Show details ·  1

West Coast HiFi was a really big help. Found them from a Facebook advertisement and gave them a go. Not being sure of the integrated amplifier I wanted. West Coast really took the time to discuss numerous options. Giving me ample time to research the options on offer. After settling for my choice, purchasing was smooth & delivery was flawless. West Coast will definitely see my business again in the not too distant future. Cheers guys! Show details ·  1

Had a sensational experience with West Coast HiFi. Not only were they accomodating, they were knowledgeable. When the distributor delivered the wrong item, West Coast HiFi went above and beyond to have the item delivered promptly and outside of business hours to ensure my installation could still proceed on time. Connor and Team were exceptional. I will be buying again from them for sure Show details ·  1

Great experience - purchased Sonos Ace, best price across AU, extremely prompt comms (even on the public holiday), products arrived sooner than expected. Very trustworthy Show details ·  1

Shokz Open Fit Pro - item was in stock and dispatched relatively quickly and received quickly in Adelaide. Followed up with messages when item sent and very efficient service. Would recommend again. Show details ·  1

Excellent service via text for my questions about the product and my ordered product was with me on the same day due to some exceptional service.That is why I always choose West Coast Hi Fi. Show details ·  1

Terrific service, wonderfully helpful with thoughtful attention given to my requirements. Love the quality of the sound and the analogue/digital capabilities. Thank you West Coast Hi Fi. Highly recommended. Show reply

Staff were fast efficient and effective. Communicated exactly what was available. When and how long it would take to get into store. While giving me the best price knowing I have shopped online at other suppliers. They are aware of customers who know what they want and deal with them appropriately. I enjoy not being confronted by the pushy hard sell!! Show details ·  1