Western Power

Western Power

 Verified
Western Power
1.4

56 reviews

PositivevsNegative
9% · 551 · 91%

Transparency
1.6
Customer Service
1.5
Rates and Fees
1.2

Reviews

56 reviews
Janine
Janine8 posts
 

Thank you Western Power

Much appreciation to technicians at Western Power who were ready to go in immediately the fire in Wongan Hills was brought under control. Due to significant damage to power poles, lines and our sub station, we still have no power two days on with no relief in site. You are working tirelessly and unselfishly to restore power to residents as quickly as possible. In the resource rich state that WA is, it's time for our state government to take these (too frequent) outages more seriously by allocating funds to fix the problem permanently.
The buck stops with them.
Enough is Enough! Show details
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Ray S.
Ray S.18 posts
 

Power outage

Power outage from 8pm till 3am. Suburbs everywhere have different time outages because they closed all the factories down and don't have enough to back up when a heatwave happens. Then synergy and government rip you off for power bills. Show details
cockatoo
cockatoocolnrita@gmail.com43 posts
 
Transparency
Customer Service
Rates and Fees
Disgusted
Disgusted
 
Rodion R.
Rodion R.Perth, WA
 

Another outrage

This network is just shoking. Outages after outages. It's worse and worse. Show details
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Exc
ExcPerth, WA
 

ABSOLUTELY TERRIBLE!

I have lost the account of how many times per year we have planned and unplanned power outages! I have never seen this anywhere else I have ever been and lived in my life, including 3rd world countries. I live in Balcatta and this year we have at least 6 power outages? This is one per month! We lost everything we purchased in the shop, we lost appliances and they make it so hard to file a complaint for compensation that we just give up! People is buying 500K units in the same area as it it was worth it! This is a F JOKE! Show details
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Ash D.
Ash D.Perth, WA
 

[Content Removed] hole

No power for 13 hrs 2days no warning ticked off how dare u 2 disabled kids and a baby Show details
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Jenny
JennyPerth, WA7 posts
 

Less than 1 star

Constant power outages month after month. Explanation is always the same, birds causing every outage! Three in the last four weeks. Show details
Aaron Y.
Aaron Y.4 posts
 

Happy with performance

Hi my name is Aaron I would like to say that after having western Power at our house this morning I am very happy with the crew and the man in charge named Dave.He is nice to talk to and he and his crew are friendly and polite so I would like to say thank you so much. Show details
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Me G.
Me G.South West, WA30 posts
 

So bloody unreliable

I’m so angry and over the constant outages, so many last summer, now 2 this week,. It’s Sunday night no power from 6pm/ 11.30 they say.
Wish I was off grid.
I truly have had it with this mob of imported incompetence.
No dinner, no shower as I have no water because the pump is electric.
Get your act together. Pathetic Show details
Jackson P.
Jackson P.Perth, WA3 posts
 

Thank You

A big thank you for texting customers with updates about the recent blackout in Armadale. Been waiting for this for a long time. Please keep up the good communication. Well done WP!! Show details
donna g.
donna g.Western Australia
 

I just wanted to say THANK YOU to the crews who go out on call no matter what the weather and get us back up n running

I commend Western Power Employees...who go above and beyond. ... excellent! Show details
Fan of electricity
Fan of electricity
 

Mild storms = dark state

Western Australia has some of the mildest weather conditions in the world. Our storms would be regarded as a gentle breeze elsewhere, and yet they consistently leave a good portion of the state in the dark.

One might look at the reviews here and regard them as angry, knee-jerk reaction to outages, but the fact of the matter is that western Australia's power grid is controlled by a ridiculously idiotic monopoly.

Very expensive, very incompetent. Show details

KayT
KayT4 posts
 

Where is the ZERO stars option ?

Power cuts at least once a week and they have to nerve to charge a connection fee for this type of service ?
They make a lot of money out of power supplied by solar systems since they resell the power provided by our roofs at 400% or more markup so they should be paying us a connection fee. Can't wait for home storage batteries to come down on price so I can disconnect from this nasty third world country utility. Show details
Abhi
AbhiPerth, WA2 posts
 

What a bill

I have $690 bill for this summer. Western power is waist electricity provider. I am not happy. We need more power suppliers for WA. This should punished by Government. I think they are taking back corona free charge . Show details
Transparency
Customer Service
Rates and Fees

Questions & Answers

defender
defender

WHY are you still here open the power grid to the competition so we the people can get a great service instead of the b...sh.t we now have

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