Westinghouse 600L French Door WQE6060BB (Dark Stainless Steel)
VerifiedMPN: WQE6060BB5 reviews
Worst freigd – We had this fridge since 27.04.2022 at the start was good year later problems start we called westinghouse came thy said oh only the set-up of the tempr second time thay took the fridge for whole week came back good until recently we found a wire was cut in side the fridge and the door is spelling water called aging thy say ur fridge out of warranty cool I have 5 years warranty through the good guys we did claim and we had a book for today waiting for the technician to show up no I called westinghouse 12pm to see where's the technician thy said he's on other job just finsh I said to them he meant be at 12.30 at my address thy said sorry 1.30 we received a call from westinghouse to reschedule the date first and last
Purchased in at The Good Guys for $2,000.
- Household Size: 5 person(s)
Was great until it stopped working – We purchased in November 2020 and had no issues with the fridge until March 2022 and being a long weekend made it even more of a headache. We have contacted Electrolux and eventually got a tech out who advised the fridge needed to be replaced. We are still waiting for the fridge and have heard no updates as to what is going. Considering how expensive the fridge is I would have expected more. The inconvenience of not having a fridge is bad enough let alone when it's been over 2 weeks since we first made contact. The only compensation given is $200 for the approximate cost of food lost.
I wouldn't bother purchasing anything through Electrolux or Westinghouse again. Very disappointed in the customer service and given they couldn't even log the job correctly to begin with but tried to sell me an extended warranty for the fridge that wasn't working has put me off this brand even more.
Edit: contacted Electrolux prior to posting review 30/3 was told someone would contact me arrange delivery for 31/3. Still have not heard from anyone.
Was also provided email address for mediation when review was posted and sent email at time review was posted and no reply.
Customer service is non existent. Sick of being the one to initiate contact and getting nowhere. Would have been better to get a refund and purchase a different brand.
Update: After going back and forth we relented and have decided to take a store credit for original amount of purchase. To replace fridge with equivalent model we will be $400 out of pocket but given the stock levels don't have much choice.
I would never recommend dealing with Electrolux was told the fridge was not in stock and wouldn't be delivered until May after being told it would be 3 days to 5 days and should have been here end of March. Disappointed with Westinghouse and Electrolux considering we are in a financially worse position and ended up having to purchase a smaller LG fridge so we wouldn't be without a fridge for close to 3 months.
On a plus side The Good Guys have been amazing in recommending a similar product and were amazing to provide a fridge for cost price to assist us and make sure we weren't stuffed around anymore. Also they advised would assist in refunding the store credit after they receive it so we weren't left out of pocket 8 weeks for a refund since that is how long a refund through Electrolux takes though a store credit is 2 to 3 days.
Purchased in at The Good Guys for $2,037.
- Household Size: 4 person(s)
Really like it but limitations. WQE6060 – Fridge arrived in a timely manner, set up well and was very impressed with first looks. 3 months in now and still enjoy using it every day, but I’ve found the storage in the freezer just isn’t practical small drawers that are a bit awkward to use as food is stacked on top of each other with limited access. Noise puts me of a bit as well, always something going on an assortment of hums, gurgles, and moans, all I’m sure quite normal as it runs wonderfully but disconcerting at times Overall a good unit shelves are quality, vegetables are fresh and good storage for bottles on the side. The metal wine rack/bottle rack I think unnecessary but need the odd gimmick, ice/water great.
Great Fridge – If like us you have a "900mm" fridge space, there are not many options. Either they're 906-916mm wide or much slimmer. This fridge is made to fit into those 900mm spaces and it fits perfectly and looks almost built in. I like the dark finish, fingerprint free. The door storage is very useful unlike most water/ice fridges, and there's heaps of space. The drawers work well in the freezer, and overall I'm really happy with this purchase.
The fridge is also dead silent, I noticed some reviews for the previous model talking about loud motors but I can't even hear this one when it's on.
Purchased in at Appliances Online for $2,248.
- Household Size: 3 person(s)
Best Fridge I have owned – Love the dark stainless steel look and feel. No fingerprints to worry about. Ice maker is better than my previous fridge, with massive compartment to retain ice cubes. Shelves are well spaced and heaps of door shelf space for large milk bottles etc. The water dispenser is not as chilled as our previous fridge, but still serves cool water that is filtered through the fridge part (not freezer). Overall a beautiful fridge.
Purchased in at The Good Guys for $2,050.
- Household Size: 4 person(s)
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