Westinghouse Family Size Freestanding WSF6605XR Questions & Answers

Hi Kerry, I put a detailed description of this problem in my dishwasher in the reviews. https://www.productreview.com.au/reviews/0145e90b-4721-49bf-a807-3900edad7c04

Have you received an answer on this?

A number of people have flashing 00 and 40. I had this. I suspect it’s to do with one of the circuit boards. Mine had vermin excrement fouling tracks and components. Nice place for cockies to live. This type of issue is likely to show as an intermittent fault over time. Electrical items get bridged by excrement. Excrement gradually eats away at coatings. Varying moisture in the excrement provides electrical bridge. If you’re handy you can pull the 2 boards out and inspect. They’re housed in the door. Make sure power is unplugged. Take plenty of pictures as you go to help you relocate everything. Remove screws along inside edge of door. The lower 2 or 3 secure the door skin. The others secure the plastic control panel piece. From memory, don’t remove the 2 big ones at the top, they secure the door catch. Once you have the thing apart, the boards are in white plastic housings. It’s pretty obvious how to remove and access them but a bit fiddly. Just make sure you know where to plug everything back in.

If you can see vermin crap all over them, probably black smears, carefully clean them with methylated spirits or isopropyl alcohol. You can use a clean cloth and/or cotton wool bud. Use a magnifier if you have one. Check forensically along all component legs, tracks etc.

I had the same problem and did basically the same steps as you. The pump seems to be working just fine so I think it's a sensor that isn't working properly. There was some gunk blocking a little hole in the sump cavity? I cleared that out and the machine worked like a dream for a week or two, unfortunately it's started again last night so I'll try it once more then it's time for a new dishwasher.

The King is correct, there is a small tube coming off the bottom sump which has a sensor on the end, This tube gets blocked up with grease/fat and the machine cant determine if the water is fully drained and continues to whir. Simple fix to pull sensor off and blow down the tube. Requires it to be done every year or two....less often if you use washing machine cleaner every now and again.

Hi Claire, This dishwasher was used in a single male household where the occupant is away with work for over half the year , so over the 4 year time frame it has had very little use. Did not think I wold have had much luck with a warranty claim so I decided to cut my loses and purchased a basic Beko unit for $500 delivered. Beko are offering a 5 year warranty at the moment so that swayed me. Credit to Westinghouse though , as they did ask me to contact them through this website , however , I had already purchased the Beko. Also had a small Westinghouse fridge that also died after 2 1/2 years , but again to their credit , they replaced the unit without a question. I think their Australian staff are very well meaning in their endeavors to help the customer , but I don't feel comfortable purchasing their appliances. Think the actual manufacturing arm needs to lift it's game.

Thanks Pat.. Maybe it's time to change brands.

I've had no issues with mine so maybe shop for another brand

With dishwasher turned off. Try laying dishwasher on its side for a few minutes this does a number of things. Its a sensor issue. You may have to do this every 3-6 months. Repair person will charge you hundreds of$$ for this simple trick.

I had this problem. Coincided with a problem with the pressure relief valve for my house water supply (in my case located next to the Hot water cylinder) which resulted in lower pressure was being supplied to the dishwasher. When I replaced the pressure relief valve, higher pressure in house and the dishwasher problem (error code .20) also resolved.

Update to above: Convinced I've nailed the problem now. It was a combination of low pressure, kinked outlet pipe, and filters that were not entirely clean (keep them like new). Problem is now solved!!

Hi, I have the exact same problem. Did you ever get to the bottom of it?

It thinks the door is not shut properly. Reopen and close the door.

Sorry I have not had this problem

No good

Ours started doing the same thing. Cleaned all the filters multiple times. I did a google and it said it could be because the rinse aid latch is broken (ours doesn’t click shut properly anymore). I don’t know if any of these are the reasons but it’s 6yrs old and I’m pretty sick of it now

Heater. Is gone needs replacing

We have the exact same problem, these dishwashers are duds! So many people having the same problem and to think we paid our builder alot extra to upgrade to a Westinghouse. Of course it started playing up just out of warranty. Still waiting for Electrolux to answer our email. Based on their call out fee, charge for parts and charges for every 15 mins, we will consider replacing it and NOT WITH A WESTINGHOUSE!

Did you work out what was wrong. Mine is doing it.

We’ve had the exact same issues. Very disappointed as it worked beautifully until just after warranty ran of course

I have same issue getting seaplane the way though until the .20. Appears it has a electronic computer board inside. Door Will let you no. If I sought out Model 6606

We have the same problem and are about to call the repairer. I’m curious as to if you discovered the problem.

Our 5 year old dishwasher is doing the same thing...water doesn’t not appear to be very hot and nothing is dry or even very clean now. Unfortunately the extra 3 year warranty we purchased ran out on the 23rdJanuary!! Westinghouse tells us it is probably the water heater. We are getting a repair man to come and look at it this week.

If your hand can get heater of eBay about 60 dollars. Bit fiddly but an be done

Hi Kobus,

No-one has responded to my review. I'd be interested to see whether others have had some joy though. My house is full of Electrolux appliances, but I won't be replacing any with this brand once they go. It's simply not good enough.

I spoke to electrolux about my dishwasher. To say they were useless is an understatement. The best I could get from them was that they would pay for parts and I would pay for labour. However, given the labour was charged every 15 minutes by their repairer, the cost was not worth having the dishwasher repaired. I ended up using my own repair person who charged a flat fee for labour and in total spent about $250 including parts. I would never buy a Westinghouse again after dealing with their "customer service".

I had this same problem. Ended up being a leak underneath that was activating the anti flood switch. The leak was coming from the hose connected to the sump. The part cost about $70 to replace. I needed a whole sump assembly as they made it as one part with the hose connected. I also got a new pump as the pump in mine seemed like it was about to go because of the extra work it had to do dealing with the leak. All up parts and labour were about 250.

Thanks. I have same error code.