Westinghouse WFE946 Questions & Answers
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We have a clock symbol beside the time. The oven fan is working but it is not heating uP
Hi Mr Peter Victoria from Electrolux here. We are sorry to hear you are experiencing problems with your oven If you wish to discuss this further, please feel free to contact me at Customercare@electrolux.com.au attention Victoria 10670068
We have a clock symbol beside the time. The over fan is working but it is not heating up
Hi Ralene, Denise from Electrolux here. If the issue you have raised is still not resolved at this time, can you please email me your contact details at customercare@electrolux.com.au attention ticket 8925026 We would really like to try to assist you. Thanks
I HAVE 900 MM ,,MODLE NO WFE946SB STOVE ,I TOOK DOOR TO CLEAN AND THE TABS OF THE OVEN DOOR PLEASE HELP. IS NOW IN THE UPRIGHT POSITION AND CANNOT PUT DOOR BACK.
We have a Westinghouse WFE946SD. We can find no way to preheat the oven. I doesn’t have the Rapid Heating function, so we can’t use that. I’m at my wits end as to how to preheat oven. Please give me detailed instructions (in simple, easy to understand language) how to preheat the oven
Sorry mines not a induction stove mine has the gas jets,and electric oven,you need to chat to a expert on this problem,a service man
How do I change the time? I’ve tried but now I have a bell flashing and I can’t get rid of it. Thanx for any help
How to replace glass top?
How to replace glass top
Glad has a crack
Does this oven require 3 phase power, or will it connect / operate with 2 phase? Thanks
Mines on 2 phase works fine
Turn off safe mode
Our oven started doing beeps and Safe, only started 9hours after use. Will not stop
Bought a house and came with the WFE946SA, only couple years old.
We have issues with all the hobs often turning off (the red element goes out, the touch control still indicates it’s on with the heat setting value.
It will then turn back on again anywhere from 30s to a minute.
Is this a power/sensor issue? We assume it’s a fault of some kind.
Using steel pans.
Sounds like you either have air in your gas pipes get a plumber in ,also what is the warranty on this item get it checked straight away
Hi Kathy. Its electric. No idea on warranty, will raise a ticket with Westinghouse. If anyone has WFE946SA, can they comment if they have seen the behaviour where the element turns on and off (red glows and then turns off, and then back on again). We are questioning if it is even self-regulating on/off to control temperature, but we have not seen this on other models
Mine does this all the time and drives me mental. 1/2 way through cooking the stupid thing beeps if the smallest bit of water drops over the control panel. Worst design ever!! Hate this dam over and cost me an arm and leg.
How can you change the clock without having to disconnect from the main power? Is there a special combination of buttons to press?
Will check it out and get back to you
I have just moved to a house with Wesinghouse WFE946sb. I have been very happy with it on the whole. Yesterday, while I was cleaning it I wiped the oven control panel and it started beeping furiously and now the oven does not heat up. The light and fans are running, you can choose a function and set a temperature but it does not heat up. Looking at the manual I wondered if I had managed to get it into some sort of DEMO/SAFE mode but it does not seem to be behaving as the manual described. Has anyone else had this problem?
Fixed!! Thanks to another Product Review user. Tried Westinghouse support and they were not able to help. They walked me through the instructions in the manual but it did nothing. After one last ditch google to try and avoid the $150 call out, I found this.....
There are two different ways to switch off demo mode depending on the serial number. Method one is in the owners manual, here is the other.
With the stove in standby mode press and hold the on off button until it switches on and back off again (it will start beeping rapidly) when it turns off immediately press all three buttons on the other side (+ - temp) until it beeps 3 times. Then it should work.
I had the same problem and this fixed it. Thanks so much! I thought the elements had gone. I will next get one of these touch control overs ever again -The Design flaw it that when you open the oven door, the heat coming out plays with the touch sensors and the whole thing goes crazy.....
I agree worst design ever!!
Hey guys, oven keeps randomly beeping. No alarm or clock has been set. Any ideas why ?
Mine beeps if there is ANYTHING placed on the sensor controls. If it’s water, the appliance turns itself off. It’s so damn annoying!!
Stove beeping when turned off
Hi Karyn N, Tania from Electrolux here. We are sorry to hear you are experiencing problems with your Westinghouse upright range. If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Tania. please quote the reference number of 4595325 in the subject line. Thanks, Tania
One panel of the glass door suddenly shattered
I have a Westinghouse wfe946sd in the house we just purchased. I don't know how old it is but it doesn't seem to have been used much. The problem is the touch sensors to choose temperature for each of the hotplates responds randomly. Sometimes it works first time, mostly it takes ages and some of the hotplates won't go on at all. One of your customer service people told me to turn the stove off at the mains which I did, several times. It is no better and I would like a remedy for this problem. Otherwise it is relatively unusable.
Virginia, I had the same issue and then the hotplates stopped working completely. Had to get a new control board fitted, it is working well now. Mine was only 3 years old, got it fixed a couple of months ago. Relatively cheap to get repaired. (approx $300.00)
Thanks Paul. Are you in Australia?
If I turn mine on and click to turn on hot plate with ignition switch,mine all spark as well so crazy
Very scary. I hope mine doesn't do that...its electric. Is your's gas or electric?
Hi Virginia, Jazmyn from Electrolux here. We are sorry to hear you are experiencing problems with your stove. We would love the opportunity to discuss the concerns you have raised with Westinghouse.
If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Jazmyn
Ticket Number 1915485
Thanks,
Jazmyn.
The electric guy turned house power off for other work. Cooktop beep every few minutes and automatic turned off since back on power. What can I do now?
My oven works but the cooktop has stopped working. It doesn’t turn on or off. It’s just dead. It is only 3 years old
Did you purchase this item,or was it put in by the builder,mines under two year old,you need to contact Westinghouse,how long was your warranty check to see if you payed for a extended warranty on this item,or was it put in a new build could be a regulator that needs replacing get a service technician in to look at it mine had a faulty regulator but mine was leaking gas yours might be faulty as well hope this helps kathy
Thanks Kathy, but I forgot to mention that it’s electric oven and cook top
hi my wife put foil on the bottom of our WFE914SA which has melted to the oven bottom, any tips on removal would be good
My Mum's stove top works but the oven is no longer working. The display panel black not illuminated. Any ideas of what may have caused this? Thank you. Karen
The oven is beeping every half minute or so sometimes with one beep, then 3 beeps. It’s only happened after I cleaned it.
If you cleaned the top cooktop section it’s probably sensing something on the control panel. Seriously this dumb machine just does what it likes so could also be nothing!
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