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Westside Management Pty Limited

Westside Management Pty Limited

4.4 from 62 reviews

Reviews

Review distribution

5 star
50
4 star
4
3 star
0
2 star
0
1 star
8

Lorraine

LorraineSydney, NSW

Reliable Strata Management

published

I have been on the committee for two years now and have found the team always helpful and courteous.
With the many problems associated with unit complexes their job is very demanding, but they always get the job done.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Dear Lorraine,
Thank you very much for your kind review about our team. We are always pleased to hear that our clients are being looked after.
We look forward to many more years of looking after your premises.
Wishing you a lovely week.


Karen

KarenSydney, NSW

  • 3 reviews

Excellent service

published

We have been with Westside Strata Management for more than 3 years now and have found them to be very professional, reliable and provides quick response to requests in a timely manner.

Our strata manager Rebekah who we have been dealing with is very helpful and understands our needs. She provides great advise and offers excellent suggestions with great results in quality, by demonstrating great professionalism and commitment. Our committee is very pleased with her and hope to continue to work together in making further improvements to our apartment complex.

Leigh L

Leigh LSydney, NSW

Excellent works.

published

Strata manager would usually get back in a day or 2. The reporting is good. The guidance provided on defect matters is extremely helpful. This is a strata mgt agent I can trust.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Dear Leigh,
Thank you very much for your kind review of our services.
We are pleased to hear that we were able to help your strata complex with the building defects process.
We are looking forward to working with you for many more years to come.

CARMEN

CARMENSydney, NSW

Do not recommend worst management ever they do not care only to get $$$$

published

We have had numerous issues from not being able to get into our garages to the ceiling about to break down on us. Still they have not fixed the issue. I have been in my unit for nearly four years still waiting for them to put a flys-creen on the bedroom window so I can open it without bugs coming inside. Still waiting for them to fix the roof and if it falls and damages my property I will be suing you.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Jack

JackSydney, NSW

Excellent Strata Management Services from Westside

published

Our apartment complex has been with Westside Strata Management for over 8 years and Petra Walker is our strata manager since 2014.

Petra's professionalism, work ethics and dedication to duties are second to none! She is always willing go extra miles to assist in resolving reported issues and problems, even at times, not within the bounds of her services. She is very responsive and always available to answer calls, even outside of office hours and on weekends.

Other members of the Westside team, in particular, Lucy and Georgia are also very customer focused and responsive.

We are very sorry to lose Petra as our strata manager soon, but wish her every success in her new role in Westside.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

JenJen

JenJenSydney

  • 8 reviews
  • 5 likes

Worse strata

published

Our apartment ceiling is falling apart, keeping telling us will come fix never did, it’s been a year already, our strata rates just keep going up each year. Worse company ever.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Dear JenJen,
We are sorry to hear that it is taking so long to repair your ceiling.
If you could please advise which property you are referring to. You may contact the office principal Franck on 9791 9933.


Rosie Ngoc Le

Rosie Ngoc LeSydney, NSW

Excellent service best service i ever had

published

Nadine was helping me so much in this difficult time. She is not only have a kind heart and she is also have a higher understanding for people’s situation like me. She extended my levi payments time into monthly instalments and all this is so helpful and relieved. Strata Management has a such a great worker like Nadine. Not only working hard but have a beautiful heart too. Outstanding Service. Thank you so much again for everything you have helped me.

2 comments
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Dear Rosie, thank you for taking the time to post your review. We appreciate the difficult time you have been experiencing and are glad to hear that Nadine has been understanding and helpful. Wishing you all the very best in the future.

Rosie Ngoc Le
Rosie Ngoc Le

Nadine was helping me so much in this difficult time of mine. I am appreciated very much without Nadine’s help I will get more stressed and pressured cause i don’t know how to pay the full debt. She is very kind and understanding. Great service


Timothy

TimothyAllawah 2218

Outstanding Service.

published
1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited
Alvin

Alvin

  • 2 reviews
  • 1 like

Great strata management

published

Ever since Westside manage our strata, everything is getting better, problems are getting fix properly and the common area are much cleaner

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

help when needed

published

Westside Management P/L has always been quick to respond to any need ,Nadine doesn't waste any time getting what you want,... been with them 7 years and will be with them for a long time to come.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Hello Chicken,
Thank you for your kind review of our service and how Nadine has been responding. We appreciate you taking the time to write this review and look forward to 7 more years of continued servicing of your complex.
Have a lovely week.


Eileen M

Eileen MSydney, NSW

  • 2 reviews
  • 1 like

Great service

published

Nadine is Just so on top of her job no sooner have we requested something and she make it a priority . we are so very happy with the service she offers she has a lovely disposition and is so nice to deal with Thank you Nadine

Eileen Maylin On behalf of
Highland Ave

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Dear Eileen,
Thank you for your kind review of Nadine. We appreciate you taking the time to post this online and look forward to continuing to provide a great service. I will make sure to let Nadine know about your review. She will be thrilled.


Britney

BritneySydney

AMAZING SERVICE!!!

published

I have been working with Bernadette from Westside Strata Management for only 6-8 months and she has been extremely helpful and always on top of everything and very prompt with her work. Bernadette is honestly a superstar and I am nothing but pleased with her service.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Dear Britney,
Thank you very much for your kind review of Bernadette. We look forward to continuing to look after your complex. Bernadette will be thrilled to know that she is a superstar.


Excellent Strata Manager

published

We have been with Westside Strata Management for the last 7 years. Petra Walker is our strata manager. Her professionalism and work ethics are none to others! She would go extra miles to resolve issues, although, at times, not within the ambit of her services. I would strongly recommend Westside, and if possible, Petra as your manager.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Excellent

published

Nadine is a superstar!! no words to describe her

She is always on top of things & whenever I call her regarding inquires, she always responds quickly & helps to resolve any issues I may have. And that is why she is a superstar!

Many thanks & love from my behalf and sir Joseph banks building

Regards,
Jamal Sarhan

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Excellent service from a friendly team

published

I have been very pleased with the service that our strata plan has received from Petra and Lucy and the team at Westside. Issues or questions are always dealt with quickly and in a friendly way. I'm sure we're not the easiest bunch to work with at times, but this hasn't affected the service we receive from Petra. Thanks and keep up the good work!

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

I am very happy with Nadine's service management since she started managing our building.

published

Nadine has an excellent work ethic in following up on emails and phone calls, and also ensures that the requests that are sent to her get actioned in a timely manner.
She also takes the time to listen to our needs.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Dear Angele,
Thank you for your kind review, it is much appreciated.
It's great to hear that she is being prompt and listening to your needs.
We are looking forward to continuing with more of the same.


Monika . S

Monika . SFairfield

  • 2 reviews

Nadine and her wonderful service

published

Doesn’t matter what the problem or what time I have emailed Nadine at Westside Strata it’s always dealt with promptly. I always get a respond within hours. Nadine at Westside always willing to assist and resolve issues. Great service and asset to the company.

1 comment
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

Dear Monika,

Thank you for your review and kind words about Nadine. She is a great ambassador for our office and we are glad to hear that she is providing wonderful service.


mhaloush

mhaloush

  • 2 reviews

Low quality management, rude staff, filthy properties and unfair

published
8 comments
Westside Management Pty Limited
Franck V.Westside Management Pty Limited
mhaloush
mhaloush
Westside Management Pty Limited
Franck V.Westside Management Pty Limited

  • Verified customer

Couldn't be happier with the service!

published

We are in the process of finding a unit that allows us to keep our small dog. Upon contacting Westside Management, we received a quick response from Bernadette, more than happy to provide us with all the information we needed and the process around the pet application. Within 24 hours, she had been in contact with the Owners Corporation, contacting all of their committee members directly and achieved a successful outcome for us! Unfortunately we were outbid and missed out on the unit but Bernadette's professional yet friendly customer service approach and prompt email responses, made the process so much easier and we can only hope our next unit enquiry just happens to be under her Strata management too!!


TonyC

TonyCSydney

Westside Strata

published

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