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Wheldon & Associates

Wheldon & Associates

Wheldon & Associates
3.4

44 reviews

Positive vs Negative
69%31%
Rates and Fees
2.3
Job Satisfaction ?
1.8
Timeliness
1.8
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44 reviews
Jay
JayQLD5 posts
 

Foold me once, shame on you, fool me twice, shame on me. I've used David and his team on a few different matters across 2 seperate occasions. David himself is actually a really nice down to earth guy, however I cant say the same for his team and his business practices, I really shouldnt have given them a 2nd chance. What you can expect: - Slow… Read more

reponses, like I mean.... slow - they sent me an email demanding money within 7 business days 13 business days ago (lol) - Terrible communication - David himself is "always busy" and you rarely can get ahold of him - you will be met with "yeah! no worries at all, we can do that" but they will never tell you a price or be VERY washy with the price - I had a couple of things on the go with them and was told verbally that you would only pay for 1 of them, next min I get 2 invoices, when challenged they try to gaslight you saying we never said that. - When challenged (you are within your RIGHT to do so) they sent it to a independant auditor without telling you A: the cost and B: what happens if it is more expenisve - They won't actually look after your position properly either, they will do what you ask them to do and no more, so you better be a good laywer! oh wait.... pretty sure thats why I hired you? - They will try to invoice you for work never completed either - im in the wrong industry clearly!

For a simple tick and flick house settlement, sure no worries but if you actually need something done properly ie: business or complex, go elsewhere, save your self the trouble

Legal services comissioner it is....

EPR
EPR
 

Avoid for estate matters, aggressive communication and unethical behaviour. There are many firms out there that will handle these matters with dignity, but David Wheldon is not one of them!

Not important
Not important
 

Disgusting service – If I could give zero stars I would. This organisation is absolutely disgusting with their communication, fees, and overall care for their clients. They are all about the money! They fail to give you a cost analysis which is law, then charge abhorrent fees and expect you to pay. My experience with Weldon's was terrible and I can not urge anyone enough to go elsewhere

Positive reviews

Quick and easy
Quick and easy3 posts
 

Job Well Done – Very Happy with the service provided by Wheldon & Associates; extremely efficient and highly communicative from the outset, right through until settlement. Jayde and Holly kept us informed every step of the way: a very professional outfit and excellent outcome. Maria Strazzeri-Hettrick & Anna Monsour

Kevin
KevinQLD
 

Most helpful – All dealings where very knowledgeable and helpful. Definitely use again and again. I’ve use them from house sales to legal matters and always done the job. Good people you can trust.

JAC
JACNSW
 

Excellent to deal with – Very happy with the service especially since I was in NSW and had to do all the paperwork remotely. Highly recommend this business and will use agin in the future.

Negative reviews

Jay
JayQLD
 

A very poor and belittling experience – The most incompetent and unprofessional firm I've had to deal with in a long time. Working on my late Brothers estate during a very trying time for the family the senior paralegal assigned to the task made numerous mistakes on the legal documents including wrong names, dates, amounts and providing me with a document that was somehow required to be… Read more

signed by my deceased brother. No apologies or even acknowledgment when pulled up on the error. I received another email later in the proceedings from the same senior paralegal addressing me as my now very deceased brother at which stage the alarm bells where ringing.

When probate was reached in September I believed the estate settlement would only be a matter of time but aware that its never straight forward and gave it time. Mid January the following year I enquired as to the progress but no return call. 2 days later, summoned to their office to sign the superannuation and bank documents that had been waiting, untouched and not thought of until my status enquiry 4 months after probate was reached. What had they been doing for those 4 months? How much longer would it have taken if I didn't enquire?

The senior paralegal at this stage refused to return my calls and the odd emails from her where out of hours. When I finally got put through to the owner himself he simply said he could not explain why she would not communicate with me and advised that 'the ball had been dropped' and that they where all very busy. To make matters worse, the owner then billed me for passing on that information.

To sum up, a simple will, no competing interests, during a very hard time you really need that trust. I guess Wheldon and Associates where a bit too busy to be bothered for me at least.

Save yourself the headache, heartache and keep your dignity. Go with someone else, anyone else will serve you better in my experience.

Karen C.
Karen C.QLD
 

Unprofessional – This firm are Extremely Unprofessional, constantly loose emails, don’t follow up, don keep you adequately informed they charge ridiculous fees, stay away from this law firm they are appalling. Charge over $50 for a phone call. Didn’t get the job done had to seek help elsewhere

Mark A.H.
Mark A.H.
 

If I could choose a zero or minus star I would – They were employed to support me in a TPD claim in '17. I was bounced thru 5 junior solicitors, my claim was refused, and they didnt even tell me this for 4 months!! Cost me 20k for nothing! Beware, seek out professional help depending on your claim type!

Recent reviews

Amelia.
Amelia.2 posts
 

For a novice, Wheldon's was what I needed – Never buying or selling, I was completely in the dark. Assisting my parents through the process Jayde made sure that we understood and helped to make the selling and buying process easy. The last time my parents purchased a property, it was back in the 70's, so, you can imagine how much has changed since then. Thank you to Jayde and all the team.

Naomi20
Naomi20SA8 posts
 

Great Service When Selling My House – I used this firm when selling my investment property. Jayde offered great customer service, was very prompt & simplified everything - price was very reasonable. would use this company again. Thank you

JPS
JPS
 

Professional and Friendly Service – Recommended through my buyer's agent, WHELDON & ASSOCIATES were great throughout the process and helping me with all the QLD legal requirements through to settlement. Special thanks to Jayde. I'd recommend WHELDON & ASSOCIATES to anyone looking for a friendly and professional conveyancing service. Thanks

Gurnam S.
Gurnam S.
 

Professional as always – Dealing with David Wheldon for last 10 years and he is the best advisor for our business needs. In various business matters and investment properties his team has done wonderful job.

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Alan
AlanQLD
 

Excellent – Very professional business with very great business processes. No request was denied and all matters were dealt with clearly and in an accurate manner. Would recommend this company without any hesitation.

Anne
AnneQLD3 posts
 

Professional service – I was always treated with respect, responses to my queries were always efficient. Professional and prompt service at all times, an easy transition in the sale of my property. Would certainly use the Wheldons team again.

Jodi H.
Jodi H.QLD
 

Great Service – This is our first time buying house and land. Jayde has been so helpful throughout the process and always came back to us in a timely manner. Any issue we had Jayde was only too happy to help. This part of the whole purchasing of land and building has been great.

Scott
Scott2 posts
 

Thank you Wheldons – Through what was a difficult loan application Jayde was just fantastic to deal with and my wife and I would have been lost without her.Thank you so much Wheldons for your services.

Ray Fenton
Ray Fenton2 posts
 

Always professional and efficient – Wheldons have acted on our behalf on several matters over several years. They are always obliging and flexible in accordance with the situation. We have will be using their services in the future.

Mick
Mick9 posts
 

Customer service – Thank you Jayde, without any problems and very professional. I didn’t have to worry about anything. I come from a customer service back ground and that’s the type of service I expect. Regards Michael.

Mr and Mr W
Mr and Mr WQLD
 

Great Service – Huge thank you to Jayde for her conveyancing expertise. We would definitely recommend her for efficiency and care. It was an easy transaction for us, and as busy working people it took the stress out of buying/selling.

andy
andy
 

thanks for your help – It was made easy and all staff provided a great service and gave a lot more help than they needed to. Will be using them again and would not hesitate recommend. thankyou for all your help

Annette
Annette
 

Good work Wheldons – I recently had the conveyancing for the sale of my home done by Wheldon and Associates and I would recommend them for efficiency and care Jayde Johnson looked after me and nothing was a trouble for her Thank you everyone Cheers Annette Courtney

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Kendell
Kendell
 

Efficient, Knowledgable, Helpful – I found my experience with Wheldon's a very good one. They kept us up to date, on time and it was a smooth transaction. Will use again. Thank you to all involved.

Tony
Tony2 posts
 

Most Excellent – Sheldon and Associates were most excellent. Jayden was very professional, totally organised and nothing was an issue. Everything was done seamlessly with a minimum of fuss. Thanks for the effort and help

Lloyd S.
Lloyd S.QLD4 posts
 

Conveyancing made easy – We have engaged Wheldon & Associates a number of times and they have provided excellent service at a very reasonable cost. I would have no hesitation in recommending Wheldons for any conveyance to any future clients. We have also engaged their services on our Wills and Power of Attorney.

Gerry M.
Gerry M.QLD2 posts
 

Why go anywhere else? – Wheldon and Associates handled the sale of our home of 42 years, and the purchase of our Downsizing unit. My wife and I were completely lost in this new World of Conveyancing and wordy legal Contracts. However, we were immediately reassured and put at ease with Solicitor Shane's very cordial manner, and his professional explanations of all the… Read more

paper-work and form-filling involved. Shane's assistant, Jadye, was, equally an absolute delight to deal with. Nothing was too much trouble for her, and her patience and understanding was very much appreciated by us during our many trips back to her for advice and direction. We never felt isolated, as we were in constant communication with Jadye, and all the lovely staff, through frequent phone calls and emails. Having their offices conveniently located only a 20 minute drive away, with ample parking, was an added bonus. Their Professional Charges we found to be very fair and reasonable. We would have no hesitation in recommending Wheldon and Associates for any Legal requirements. Why would you go anywhere else?

Cam Butler
Cam ButlerQLD
 

Best service ever – I found these guys to be very professional in our selling of our home, Jayde was extremely helpful, as were all the staff, thank you very much for all your help

Marilyn Arthur
Marilyn Arthur
 

Estate of Deceased – The staff were very efficient and helpful and the estate was finalised very quickly. We have used Wheldons before and would use them again if we needed any legal assistance.

Miri
MiriNSW
 

Fantastic – Excellent Service, very professional, quick at responding, Jayde was amazing very helpful through the whole process of purchasing our property! I would highly recommend. We were recommended to Wheldons from our family who have used them for many years so we knew we were in safe hands :)

Nigel H
Nigel HACT
 

Outstanding Service! – My wife and I have engaged Wheldon & Associates on two occasions to settle property transactions. We have been delighted with the efficient manner in which Wheldons handled all aspects of the work. Jayde and the team were very prompt, friendly and communicative throughout the whole process - a pleasure to deal with on both occasions. I have no hesitation in highly recommending Wheldon & Associates for your legal requirements.

Russell G
Russell G
  Verified

Simply the best ! – Jayde could not have been more helpful every step of the way. She was in constant communication with us at all times and nothing was too much trouble for her. Extremely polite, professional and highly organised. After having used Wheldons for my conveyancing requirements 18 years ago their service did not disappoint this time around either . Highly recommended and difficult to imagine someone could do a better job .

Julie
Julie
 

Deceased estate – Would recommend Wheldon & Associates. They explained everything to me in terms I understood. Having no idea on where to go or what to do in this circumstance they helped me tremendously. Kelli was a great help to me. She was professional, polite and sympathetic when talking with me. Would use again if I needed legal assistance

brenda
brenda
 

ALWAYS handled our affairs well – I have used Wheldon & Ass since 1972. I understand things take time and can be difficult. Always been happy, even if I lost. I knew the best was done on my behalf. I worked at another firm and liasons always went well. What you get is the truth, sometimes we don’t like the truth. But you must ask questions and do your research. Brenda Conohan

Nic
Nic
 

Thankyou for your professional and kind service – Patient, professional, concise and kind. Thank you. I will continue to use Wheldon and Assoc Sunnybank. Always provide great service.

BandL
BandLQLD2 posts
 

As Conveyors - very good – Very happy with the service we received. Jayde was very easy to deal with, personable & knowledgeable, even if very slow in returning phone calls.

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