Review your last buy on ProductReview.com.au
72 reviews
5 Melissa Y.  · Good product – Great product. Good price. Loved the extra application tips. Fast shipping. Will buy again.
5 toni  · Pleasant Surprise! – Excellent product . Easy to use and very comfortable mouthguard to use. Whiter Smile has a great range of products with prompt delivery.
5 Karen K.  · Good after sales service – I was originally not happy with my order but the after sales service is brilliant & they fixed everything up for me straight away
5 palmers  · Best whitener that I have used, – Having bought lots of whiteners over the years this one is the best . It actually works for me.
5 Phillip  · Will be buying more – I have used this product for a couple of weeks. Gums have stopped bleeding and no pain. I can only assume it's doing its job.
5 Harry  · Great service – I've been using Whiter Smile products for a number of years now, and I think everything about them is top notch. Thanks!

Reviews with attachments

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Karlee B.
Karlee B.2 posts
  Verified

The word incredible doesn’t even do this justice – This is the only at home, teeth whitening kit I’ve ever had success with and the only one I’ll ever use. All of the other at home whitening kits are a waste of money and do nothing. I’m a pretty harsh critic when it comes to at home whitening kits because I haven’t found a single one where I even noticed a difference, but this one is bang on!!… Read more

Instant results permanent results. We got the duo kit send me on my fiancé can both do it and I cannot speak highly enough of these products. Do yourself a favour and try it? I guarantee you’ll love it and would not regret your purchase.

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Kat
Kat
 

Needs a new customer service rep – Not very good at responding to customer emails, but if you leave a negative review the customer service rep will show up 6 months later and tell bald faced lies. I ordered a tooth guard that ended up being stolen from my mailbox and the customer service completely stopped responding to my emails, which was pretty annoying since I wanted to know… Read more

whether they would replace it or if I should order a new one. But whatever, I just left a bad review and moved on. 6 months later lo and behold, the company has responded to my review with a slew of claims that are plainly untrue and probably got my review removed.

As you can see from the email thread: 1. The customer service rep did not respond to every email, I sent her 3 emails with no reply even though she promised to get back to me in the one email she did send 2. She did not forward me anything from Toll 3. She did not offer me a replacement 4. She has no problem lying to and about paying customers in a public forum

Being uncommunicative is annoying, responding to legitimate criticism with literal lies is just disgraceful. Truly a company that deserves to go under.

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Margaret G
Margaret GSA2 posts
 

Dented dental guard – This is my second dental guard as I have had more dental work done, just love this product, so easy to use, and comfortable, I am a grinder and my first guard from a dentist was hard plastic, over the years became very uncomfortable, I cant recommend this product highly enough, also this company, fast delivery, it was an excellent web site easy to find the product for me Show details

Positive reviews

Ewan F.
Ewan F.QLD
  Fair Incentive

My teeth were quite discoloured – I like the 18% gel from Whiter Smile very much. Tetracycline had stained my teeth badly. I thought it was permanent until my dentist recommended I have my veneers removed and try bleaching. Its a good product and it is working although I need to be patient with the worse affected teeth. However even they are looking much better. My dentist agrees. Show details

Kristen
KristenQLD3 posts
  Verified

Amazing Service – I work in the dental industry and came across Whiter Smile while looking for Opalescence toothpaste. First time purchasing through them and it won't be the last. Very easy to order ( and great prices ) and super quick delivery! Very happy ! Show details

C.Prestige
C.Prestige
  Fair Incentive

Great Product , so glad I found it – I used to go to Vietnam to have moulds made and my teeth bleached as I could not afford it in Australia. Now after discovering Whiter Smile Gel here in Australia , I can do it all at home. I only need to use it about twice a month to keep my smile looking healthy and teeth noticeably whiter. Very easy to order on line and quick to receive in post.

Negative reviews

RRR
RRR4 posts
 

excellent products and super customer service – Sadly the service has gone down hill, as i purchased a Christmas present on this site for a friend using a 10% discount with my card, and they stopped the sale and refunding the fund without notice and made me look like a fool, all over $9 ! Buying now from Temu, much cheaper, same products and great service, so not going to buy from here now -… Read more

shame this was my first review: Purchased some teeth whiter products, I got great advice and quick response by email, and product's arrived super quick packed excellently, all in time for may date !

Luke95
Luke95QLD24 posts
  Verified

Not for me – Would not recommend to those who tend to get excessive saliva build up. The whole whitening process is very uncomfortable and I personally cannot last the full hour with 3 different objects in my mouth. That being said, I was impressed with the customer service and the whitening pen provided. Overall though, this was not worth the money spent.

SarahR
SarahR
 

Good product but horrible customer service! – I bought.l a teeth whitening kit but it came without a light. I messaged them on Facebook and I emailed them and got no response. I then had to repurchase the light which isnt cheap when you're a student. The product is great but I'd suggest buying from a company that actually responds.

Whiter Smile
Whiter Smile    

Hi Sarah, I'm really sorry to hear your feedback. I… Read more

Recent reviews

Maggie S.
Maggie S.VIC2 posts
  Fair Incentive

Opalescence whitening toothpaste. Have used this product for 3 weeks now and have seen a slight improvement in the colour of my teeth which I’m happy about. Great flavour too. Show details

Sami
SamiVIC2 posts
  Fair Incentive Verified

Surprisingly refreshing my composite veneers! – Tried this for composite veneers that have been stained with tea, seems to be lightening! Am surprised they are looking fresher. Will be purchasing again with the extra whitening treatment for even better results. So glad this is on the market as I didn’t think anything would lift at all! Thanks. Show details

Alison G.
Alison G.2 posts
  Fair Incentive

I have a whiter brighter smile – I had a positive experience with Whiter Smile. Prompt fast delivery of the product, instructions to use Whiter Smile were easy to follow. I'm satisfied with the product which has delivered the results as described. I now do have a whiter brighter smile and hasn't given my sensitive teeth any problems. all good. Show details

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Bryan
BryanWA
  Fair Incentive

Happy customer – Communication about delivery date was positive, package received on time, presentation of product packaging was bright and colourful, product delivered undamaged. Product does what it says it’s supposed to do. Good results, happy customer Show details

Steven
StevenSA2 posts
 

Supersmile is a class above other brands – Is expensive but you can't beat quality. Tried other brands for cheaper but not as good as supersmile toothpaste and accelerater. I'm not going to compromise with my teeth.

Lionel
LionelNSW2 posts
  Fair Incentive

Great Value Nice People Quality Product – I have ordered from Whiter Smile a number of times now over a period of years. Importantly, their products are safe to use (used according to instructions) and work as expected, and are priced for value. Beware cheap imitations. This company is knowledgeable about their products and responds quickly to emails. Would highly recommend. Show details

Robynjays
Robynjays
  Fair Incentive

Best Teeth Whitener - Zoom Day White Gel 6% HP – Wow this product is amazing. It was recommended to me and it really does work! I have tried two other whitening products from my dentist which I didn't think made much difference at all. After using this product I'm hooked - definitely won't be buying anything else. My teeth look great. I highly recommend. Show details

Izzy
IzzyQLD
  Fair Incentive

My partner pretends my smile blinds him because my teeth are so much brighter haha Bless him – My partner has a running joke when I smile, he’ll cover his eyes and pretend that my smile is so bright it’s blinding him bless him. This toothpaste so far has been amazing I’ve been using it for the past 3 weeks and already see so much difference and feel more confident in my smile. I have composite veneers on my front teeth and they have… Read more

started to look a lot whiter. I actually get excited to brush my teeth, it’s not so much a chore. there isn’t many tooth paste that whiten veneers. Highly reccomend

Ramskill J.
Ramskill J.VIC2 posts
  Fair Incentive

Stress mouth guard – I am really pleased with the quality of this product, I have been using it for several years the one purchased recently was a replacement. Excellent product, it is the only guard that is comfortable enough to allow me to fall asleep.

Peter Murray
Peter Murray3 posts
  Fair Incentive

Excellent mouth guard, has helped me enormously!! – I found it easy to purchase the product and it arrived in a timely manner in a very nice box! Show details

Liane
Liane3 posts
  Fair Incentive

Actually works! – Phillips gel works really well, results as as stated on packaging. My dentist recommended, he uses the same. Irritation is low and application is easy. Recommend.

kim
kimSA
 

Great product and quick to arrive – Love this product that I have been buying for a couple of years now. Cant believe how quick it arrived. Show details

Beauty Product Retailers

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Monique Smith
Monique SmithVIC2 posts
  Fair Incentive

Great taste – Good products great product nice taste quick delivery white teeth good long lasting whitening gels. Easy to use no need for a dentist visit Show details

Greg Kerr
Greg Kerr
  Fair Incentive

Stressgard Original – These guards are just the best and easiest items to use. They fit straight out of the container after a rinse of course and require no molding or shaping. All my night time teeth grinding and clenching of my jaw has disappeared and I am really happy with the results - so are the rest of the family. Show details

Robyn
Robyn
 

This will certainly be a regular purchase for me! – After wasting a lot of money on products that just didn't deliver on their product promises, I finally found something that does! After using Thera Breath oral rinse for only two weeks I have noticed a big difference in the way my teeth and gums look and feel. I will be ordering this product regularly. The website was super easy to navigate and delivery was exceptionally quick! I highly recommend this product. Show details

CeeJ
CeeJNSW
  Fair Incentive

Just what I needed – I previously bought Zoom from my private health fund and the product worked well. I was able to find the product online which is much more convenient. I can't wait to see the difference it makes to the whitening of my teeth again. Show details ·  1

Lynda
LyndaNSW7 posts
 

Brilliant product – Have tried so many "whitening" toothpastes but this is THE only one that actually works! I have purchased a vat of this wonderful paste

Jane C
Jane C3 posts
  Fair Incentive

Great product and great service – I’ve been using Philips Zoom 6% for a while, as suggested by my dentist, and find it works very well. I have fairly thin enamel on my teeth and was a little nervous of bleaches in the past, but this product has been fabulous. Most recently I ordered the pack of 3 Individually Sealed tubes from Whiter Smile and was really pleased by the prompt… Read more

delivery when most things seemed to be delayed by COVID. I’m especially pleased with buying Philips Zoom this way because it minimises packaging, with no hard plastic case at all, but still arrived safely and securely. Thank you!

Pavel
PavelWA
  Fair Incentive

great service! great range of amazing products – great service received every time was looking for advice. great range of product that deliver amazing results. Have been shopping here for years despite the fact that have moved around the world a few times but never found the same level of service Show details

White Teeth
White TeethVIC
  Fair Incentive

Will order again – This is my second order. I already saw a difference with my first order. Easy to use and effective delivery. Show details

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