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2Wicked Campers

Wicked Campers

 Verified
2Wicked Campers
3.3

240 reviews

Positive vs Negative
39%6%55%
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Received Booked Vehicle ?
  • Yes
  •  · 
  • No, I received a worse vehicle
  •  · 
  • No, I received a better vehicle
Transparency ?
2.8
Customer Service
2.9
Value for Money
2.9
Booking Process
3.5
Vehicle Condition
2.7
240 reviews
5 Deborah P.  · Gr8 van, gr8 service. staff happy to answer all your questions & get ur adventure started. Awesum will be vanning out agen. Such a hoot
5 Kenia  · The Desert Sands 4WD was the perfect way to experience Cape Range National Park Exmouth. Well stocked vehicle, and the company was easy to work with.
5 Tete  · It was a great experience for a great price for a weekend getaway. We booked the Mystery Machine and had a lovely roadtrip along the Great Ocean Road.
4 Sharon Snell  · From the time we walked in to get the van. Everything was so easy They talked us through everything and offered extra advise. We loved the van.
5 jacqueline s.  · Best communication ever. Had a key brake in drivers side door lock on a public holiday. Nothing was ever to hard. Would highly recommend
5 Steve M.  · Great little van, everything you need for a camper for 2, wicked campers easy to deal with. Would definitely use again.
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Britt Brennan
Britt BrennanWA4 posts
 

Easy pick up in Broome, van was as expected, clean and well equipped for touring with a bed in the back, camping and cooking gear and a small icebox fridge. All that is needed for touring around. Show details ·  1

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Qbb B.
Qbb B.VIC
  Fair Incentive Verified

I was sitting on the couch one night and decided that’s it. I want to get in a van and go so I did. Kids were driving me crazy so if I went all the mums out there do it it was amazing. The staff did everything. Made it extremely easy to book pick up drop off. The van was extremely comfortable to sleep in and to drive met so many amazing people… Read more ·  1

along the way this was soul lead journey. Having hand painted theme just made it all the more exciting people just wanted to come and say hello asking questions where we going where we’ve been. I’m already planning my next trip. I use the van for middle of the bush no power no water camping which was great. I did bring an extra kitchen cooker. We also use the van in caravan parks for a powered site which was also fantastic. Payment went through effortlessly. Still waiting on Bond to be returned.tho

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Tommy N.
Tommy N.QLD
  Fair Incentive

Hi I was looking forward to relocate a sedan from Airlie to Brisbane. I had 3,days to do so, after picking up at the,travel shag I Airlie I spend the day,clean the car ,all lights on dashboard was on ,low on motor oil no braks fluid and and emty tank .it turns out the starff uses the,cars as ther staff cars so doint give a bugger. Anyhow y trip… Read more

went well no further problems oh the so called sedan,turned out to be an 15 year old,Suzuki Jimmy pice of S!!! . Best Regards Tom

Wicked Campers
Wicked Campers    

Hey Tom, thanks for taking the time to leave a… Read more

Reviews with attachments

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Floris-Jan
Floris-Jan
  Fair Incentive Verified

We rented the Johnny feelgood in Perth. and at first we were a bit scared that it would be a dodgy renter, as the pickup is at quite a dirty warehouse, but everything worked perfectly for the 2 weeks we rented the van. The price was incredibly low compared to other rental places, I also really appreciated the low -21 charge. Only 75 dollars. Absolutely worth it and i would rent through them again! Show details ·  1

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Chris C
Chris CQLD
  Fair Incentive Verified

Took the D5 campervan up to Artemis station north of Laura, Far North Queensland, for 6 days. Absolutely loved the vehicle. It drives really well and hugs the road, very comfortable to drive and relatively economical. Sleeping was very comfortable too and the kitchen provided portable cooking and a sink to wash everything in. This is the best… Read more ·  1

small campervan I’ve been in and I’m 68, so I’ve driven a few. Very stable on gravel roads in 4WD too. Had an awesome time away and will definitely hire this vehicle again in the near future. Pick up, drop off was easy and the staff are fantastic.

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Steve
Steve
  Fair Incentive Verified

Had a 4wd ute with roof tent out of the Adelaide branch for 2 weeks. Travelled 3500km with 2500km of that on gravel and were very glad to have the 4wd as several routes were 4wd only after the flooding in Lake Eyre region. Ute was very well set up for camping travel. Well serviced and prepared when we picked it up. Price was excellent compared… Read more ·  1

to other options (we booked early to get a discount rate). Small downside on the booking website - we couldnt delete one of the options we earlier ticked so had to pay the full amount and will have to hope we can get that refunded.

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Marvin L.
Marvin L.NSW
  Verified

Got the wrong car, way older with the worst fuel economy. (Also, they missed to tell me that they hold the bond of 1000$ for 30 days even after I dropped the car off.) Will never do it with Wicked again AND definitely tell my friends and people in the hostel about it when asked. With every other company I got the bond 1-2 days after the drop off… Read more

back and GOT THE RIGHT CAR. The Bumper Sticker is a Joke?

Please feel free to give me support about my case, I have the right to get some fuel money back,…

Wicked Campers
Wicked Campers    

Hi Marvin, as per the terms of our relocation deal… Read more

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Marina W.
Marina W.
  Fair Incentive

We picked up and dropped off our Wicked in Alice Springs and toured the Red Center for 6 days and 5 nights. We arrived shortly after record rainfall in the area, so had to change our camping plans due to washed out roads, so unfortunately didn’t get to really test the 4x4 potential in the West MacDonnells. It was a comfortable ride for 4 adults… Read more ·  1

with decent gas mileage. The tents were easy to set up and the mesh did its job of keeping out the bugs. The kitchen supplies and camping gear - table and chairs, cook stove and refrigerator were all in good condition. Only complaint is the mattresses were thin. I was wishing I had my camp pad to add a little cushion to avoid bruised hips. When we returned the truck, the gals in the office called us a cab to get back to the hotel. The cab driver and his friend who drove us the airport next day were the best hired drivers we had during our 3 week Australian stay.

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Munkhzul
Munkhzul
  Verified

We recently did a 5-day trip using the D5 4WD campervan and had a great overall experience. The car was reliable, clean, and really well set up for travel. It’s perfect for two people, and we loved how the bedboard could be adjusted into a table inside the car thought it was such a practical feature. The kitchen setup in the back was one of our… Read more ·  1

favourite parts. It was super convenient, easy to use and came fully equipped with all the cooking utensils you’d need. Having two fridges (one in the front and one in the back) was also a huge plus. We did have a minor issue with the air conditioning on the day of pickup, which meant we had to come back the next day to get it fixed. It was resolved quickly, but it did cut into our trip and we missed out on a bit of adventure because of it. Aside from that, everything else was smooth and enjoyable. We had an amazing trip and will be posting some reels on social media once our footage is ready! Overall, a great experience, we would still recommend.

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Kira
KiraQLD
  Fair Incentive Verified

No other vehicles would have satisfied our needs for a once in a lifetime trip to Uluru. The desert Sands 4WD we got from Wicked Campers was in tip top condition and handles every terrain with ease. Five stars! Highly recommend Show details ·  1

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carolyn v.
carolyn v.
  Fair Incentive

The trip was really interesting! The car itself was actually pretty good, although the built-in kitchen on the side wasn’t very practical. We also didn’t love the smell inside, but I guess there’s not much you can do about that haha. The man who handed over the car to us was super nice and answered all of our questions, which we really… Read more

appreciated!

One thing that should definitely be improved is the insulation for cold nights. Even with blankets and what felt like 100 layers of clothing, we were freezing!

But you can clearly see that it’s a budget-friendly offer, so you shouldn’t complain too much :) The car got us all around the North Island in two weeks without any problems, so overall it did the job well!

Wicked Campers
Wicked Campers    

Thanks so much for your thoughtful review! We’re… Read more

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André Haldner
André Haldner
  Fair Incentive Verified

We had a great time in a Mitsubishi 4x4 van. The vehicle was well-equipped in every respect; our tip is to buy two pillows and a duvet cover. Show details ·  1

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Frida J.
Frida J.
  Fair Incentive Verified

Okay, it was very much budget budget and thats what I expected. Sad to not get any camping gear like chairs or an eski when that was stated that I would be included for free. The same goes for ”the list” with free camping spots, when I asked about it I got directed to a few apps and that was that. A bit concerning as well that the people that… Read more

store the cars seem to have no idea of the people at Wicked Campers either, as I was told ”she didn’t know of any Jack” when I had booked it all through a guy called Jack…

Wicked Campers
Wicked Campers    

Hi Frida, thank you for your honest review. Sorry… Read more

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John Doe
John Doe
  Fair Incentive

Amazing experience! We got a Johnny Feelgood and it's same classic wicked experience but upscaled for those that want a little more luxury. Best way to travel around tasmania Show details ·  1

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Muzza
Muzza2 posts
 

Solid van for what I called home for 3 weeks. Arrived early at their depot and the van was already good to go and with half tank to get me going and some gas cylinders Bond was already taken 24 hours ahead so didn’t need to worry and just needed to sign paperwork and hit the road This van was used for mixed things, seeing and staying with mates and road tripping west to Perth Show details ·  1

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Stephen Marsh
Stephen Marsh
  Fair Incentive Verified

I arrived at the Hobart depot after it had closed, but called and was given the code to a key box for the key to the camper that had been left outside for me. No problems with the camper and it's certainly the best value rental out there. Had a great time exploring Tasmania in my rolling home! Show details ·  1

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Leah.M
Leah.M
  Verified

My 10yo son and I hired a mystery machine last school holiday and went on an adventure. It was a fantastic experience and a great way for us to bond together. The van was super easy to organise and pick up and drive. We travelled and stopped when ever we liked with the bed super easy to set up. Can’t wait for our next adventure. Show details ·  1

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Natalie Hobbins
Natalie Hobbins
  Fair Incentive

Wicked Campers was a brilliant experience. The camper was fit for purpose and enabled me and my partner to comfortably travel around the whole of Tasmania. I had to wait longer than expected when I arrived to pick up the camper but when I returned it, I was told I could hold onto the keys for the whole day and post them back when I was done. The customer service around this was great. Show reply

Latest follow-ups

Graham H
Graham HTAS5 posts
  Verified

To anybody thinking of hiring Wicked Campers be very careful be very aware. My hire in one word DIABOLICAL & very stressful . PROBLEM No.1: Relocation hire was confusing Hobart to Melbourne stated camper free (prebooked ) on Bass Strait ferry, only… Read more

pay for the drivers fare, wrong all relocations out of Hobart stated same in reality I had to find a booking for the vehicle & myself & pay everything. PROBLEM No.2: Bond & booking fees $1100 for hire, their policy statement says bonds refunds take 30 days after drop off maybe earlier. I was forced to wait 38 days for bond return, 43days for other refunds ,numerous phone calls to Call Centre pleading for resolution ended up having a credit charge fee on my monthly statement ,Wicked Campers Admin/Accounts don't seem to have people available for help I received automated emails about their policy. At one stage a member of Adelaide Call Centre hung up during my call Only way I resolved this mess ,Hobart depot had a mob no ,a gentleman by name [Name Removed] (I wish to thank & acknowledge him ) jumped in resolved (after 43 days) this in about 48 hours all funds refunded. As a footnote: In May this year in Q'land we used (12 day hire) Star Motorhome bond back account morning of drop off . Last week we relocated 2 berth Adelaide to Hobart through THL/Maui all bonds & fees back to my account after 72 hours !! RENTERS BEWARE?? Wicked Campers I'm available anytime Graham H Launceston ,Tas

 Follow-up  · Nothing changed ,the email address supplied by wicked campers openly states unmanned, periodically checked great PR. No point further comments only to say CONSUMER BE VERY AWARE

Wicked Campers
Wicked Campers    

Hello Graham, We're truly sorry to hear your… Read more (+5 replies)

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Justin
JustinQLD2 posts
 

Perth to Sydney relocation for 9 days. Front left wheel fell off the car three days after I picked it up in Perth. The studs were completely shorn off. During the incident, I incurred an injury to some of my ribs. The roadside assistance got the… Read more

vehicle towed and took nearly two days to get me a replacement car. Head office didn't call me to see if I was okay after the incident. I had to put in multiple calls to get through over a few days. None of their representatives seemed concerned that I was involved in an accident due to their negligence. Their initial customer service representatives nearly always sound like they are high. When I finally heard back a few days later, they still insisted that I get the car to Sydney on time, despite losing two days early into the trip. I expressed that I was injured and not comfortable driving. Despite this, they insisted I bring it on time because the car was needed for a future client. The same representative also unexpectedly put me on hold twice. I ended up hanging up the first time after being on hold for three minutes and when I called back, she hadn't even noticed I was on hold. They agreed to compensate me with $400 in fuel money and a reimbursement of $180 for accommodation. I've requested feedback regarding why a wheel fell off one of their cars. Still awaiting the return of my deposit. Don't subject yourself to this company for the sake of saving a few $.

 Follow-up  · Had to keep calling and emailing to get my deposit back. They held it for longer than the one-month period after I returned the vehicle. The company is yet to explain the wheel failure. I have repeatedly asked for this information and they are yet to get back to me. I was given a replacement vehicle which took two days to get to me. I was not given an extension on my lease period. Avoid this company at all costs.

Wicked Campers
Wicked Campers    

Hello Justin, We're truly sorry to hear your… Read more (+1 reply)

In-depth reviews

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LAURA .M
LAURA .MQLD
  Fair Incentive Verified

I’m giving a 2/5 rating because I was very disappointed with the service. We had booked a 6-night trip from Sydney to Brisbane. When we arrived in Sydney to pick up our Scooby Doo van, they couldn’t find our reservation. They took us to the van area and tried to give us a different vehicle (a 2-seater, even though we were 3 people). After 1 hour… Read more

and 30 minutes of waiting, they finally gave us the van we had originally booked.

Once on the road, we realized there was no air conditioning in the vehicle. So we opened the windows, but then we couldn’t close the passenger-side window because the motor was broken.

We contacted customer service, who replied once, but then never got back to us again, even though we sent photos as proof.

Another negative point was the equipment: we had to buy bed linen, pillows, a sponge, cleaning products, glasses, dish towels, and towels ourselves.

There were also two curtains missing in the van, so it was impossible to fully close it.

And when we picked up the van, the fuel tank was less than half full.

Overall, because of all these issues, we are unfortunately very disappointed.

Wicked Campers
Wicked Campers    

Hi Laura. We’re really sorry for the rough start… Read more

Direct Car Hire

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Richard from NZ
Richard from NZ
  Fair Incentive Verified
Transparency
Customer Service
Booking Process

I was hoping to hire an automatic Aventus 2. Unfortunately I found out when I got to the south Sydney pickup spot (a shared site with no Wicked staff outside 9am - 3pm Mon-Fri) only a very faded red manual Mystery Machine 2 (small Suzuki van) was available for my discounted rate. Fair enough, I could have paid more to guarantee the nicer… Read more ·  1

automatic Toyota Tarago/Estima Aventus 2. I drove from Sydney to Oberon staying at "Reef reserve" by the lake. So nice to find a hot shower and clean facilities for FREE. Thank you NSW Government. Then I went to Bathurst for a drive around Mt Panorama and then visited Parkes radio telescope. I would have liked the Aventus with the auto and bigger engine and might do so next time. The Suzuki was reliable and economical but just seemed a bit under strain (a bit noisy at high revs) for long distances at 110km/hour but it was a bargain price so that's OK, but I might spend a bit more for the much nicer and roomier Toyota Aventus 2 next time. At least Wicked allows for outside hours pickup and drop off, which I did with no real problem. That's a good flexible service. Customer service, all by phone in my case, was friendly and helpful. No problem with payments.

Francis P
Francis P
  Fair Incentive

We rented "Johnny Feelgood" for a trip from Melbourne to Adelaide. It was overall a good experience. Positives : -Vehicle was in good Mechanical condition -there was a deal on, the price was much lower than competitors -No issues with customer service. We contacted them once late at night and we got an answer in less than 10 minutes. -Bed was… Read more ·  1

very comfortable and spacious for two people. - Fridge, Solar panel worked very efficiently

Things to work on: -No window covers (windows were tinted, but still) thankfully we stayed at campgrounds the whole trip, but not ideal for stealth camping - Vehicle could have been cleaner (just a bit of dust and stains here and there, nothing dramatic) - Windshield wipers were a bit old and did not wipe the windshield well. - Comes with most Basic things, however some of the equipment could be renewed (Camping chairs were worn out, camping stoves worked a bit funky) - Car comes with a bunch of superficial bumps and bruises, as well as a few chips in the windshield, so make sure to take photos prior to departure and upon returning the vehicle

It is worth noting that no bedsheets/pillows are provided with the vehicle. I cannot remember if this was written or not in the agreement.

Overall : I give it 4 stars because it is what to expect with such a low price. We enjoyed our experience with Johnny Feelgood. The pros outweigh the cons in my opinion

Positive reviews

Rebecca
RebeccaNSW2 posts
  Verified

I hired the budget option camper for a week in Cairns, but was upgraded a step. The customer service is genuine, warm and friendly, which i appreciate, no airs or graces. In all honesty, the vehicle looked a little rough, but was tidy and did drive well. Mechanically sound, maybe not the most fuel efficient but still trusted the vehicle to get me… Read more ·  1

where i wanted to be. I had no issues at all with Wicked Campers. I have hired from them before, and have hired from other places but still come back to Wicked. It aint fancy but it sure as heck gets you there. What more do you want? If you are after a true adventure, don't waste your time with other conpanies.

Chris B
Chris B
  Fair Incentive
Value for Money
Booking Process
Vehicle Condition

We went for the Jonny Feel Good option, Great value for money on vehicles, easy and streamlined process for getting going and hassle free returns. We are on our second trip with wicked campers and plan to do more in Australia with them. Customer service quick to respond initially but still waiting on one minor issue. Vehicle received had a… Read more ·  1

slightly damaged side door which affected its functioning, we raised issue with the roadside team and are awaiting their input

Huen Brennan
Huen Brennan
  Fair Incentive Verified

Picked up a budget camper for a long weekend trip away a few weeks ago. The camper wasn’t the most luxurious but it was still fact a lot better than expected for the price. I was amazed. Also, the people at depot were extremely accommodating and went above and beyond with the service. Show details ·  1

Negative reviews

Irazola N.
Irazola N.
 

To begin with, they kept us waiting an hour to pick up the van without anyone telling us anything, only to finally give us a completely different van from the one we had booked. That van turned out to be defective and broke down after just four hours. The company’s management was terrible. They were basically going to leave us stranded in the… Read more

middle of the road overnight. After a lot of insisting, they finally sent a tow truck to take us to the nearest Bunnings to buy a drill. You’re probably wondering why — just like we did. It was so we could drill into the van ourselves following the instructions from roadside assistance, even after clearly telling them we had no idea how to do anything like that.

To sum up, it has been a terrible 24 hours. We are now still on the way to our destination in a broken van because they made it very clear there was no other solution. This is completely illegal and dangerous.

Wicked Campers
Wicked Campers    

Hi Irazola, thank you for taking the time to leave… Read more

Andrea
AndreaVIC
 

I was extremely disappointed. The van had a keyless fob but the ignition was faulty, i got stuck a couple of times for hours, unable to start the van, it was incredibly stressful and the "roadside assist" was a guy in the Gold Coast who was not helpful. I wouldn't recommend using Wicked. Show details

Wicked Campers
Wicked Campers    

Hi Andrea, thank you for taking the time to leave… Read more

Izzy Simpson
Izzy Simpson
  Fair Incentive
Transparency
Customer Service
Value for Money
Booking Process

Managed to book a very last minute campervan for our New Zealand South Island trip which was great as most other vans had sold out! It was the cheapest option left and definitely wasn’t as fancy or comfortable as some other options (no bedding or curtains and pretty uncomfortable mattresses etc) but it got us around safely and was a reliable… Read more

vehicle. In the future I would probably pay more for a more comfortable experience but for such a last minute booking we were grateful it allowed us to explore a beautiful part of the world. Thanks, Izzy and Jamey

Wicked Campers
Wicked Campers    

Thanks so much, Izzy and Jamey! We’re really glad… Read more

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