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Wilco Home Services

Wilco Home Services

4.2 from 286 reviews

See the Best Plumbers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
193
4 star
43
3 star
4
2 star
4
1 star
42

  • Verified customer

Boys did a very good job!

published

Start from giving us a quote to actual day the boys did the job was fantastic. Very professional people, very punctual for the day and time they promised coming to do the job. They are also full of knowledge and well experienced for the job they are doing. Any small or complicated questions we asked, we received a full explanation in a very simple way that we as a customer do not have any knowledge of what is going on and what is going to happen.

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The reviewer stated that an incentive was offered for this review


Images

ImagesSydney, NSW

Good consultation and advice followed up with efficient professional service.

published
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The reviewer stated that an incentive was offered for this review

Save money and get someone else

published

I was just a number to this company, someone to squeeze as much money as possible before you are completely broke. They have a well drilled sales and upselling pitch which I was tired of hearing by the time I finally just told them to leave

Cathy C

Cathy CSydney, NSW

Urgent tap problem

published

Andrew turned up as advised and reviewed the situation. We were anticipating a major issue but it turned out just to be a tap that had come off the spindle. He confirmed the price for job and then completed the work by doubling checking both taps and the shower head.

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The reviewer stated that an incentive was offered for this review


Silvana kotevski

Silvana kotevskiSydney, NSW

Professional service

published

Arrived on time as urgent attendance, very professional, resolved our issue, explanation on future remediation, great attitude, would definitely use this service again and recommend to others in the future.

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Mike

MikeSydney, NSW

Problem Solved

published

Problem was roots in a pipe under the bathroom and not easily accessible . Rather than dig up the floor the pipe was relined. An efficient team arrived with plenty of technology to address the problem. I was shown where the problem was, what the intended solution was. They ran into a problem that involved a return visit and the problem was fixed. A friendly team kept me up to date on progress. A small problem with the seal on the inlet into the pedestal, which had been removed, was quickly fixed. Cleaned up thoroughly. Job Done.

Very satisfied.

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The reviewer stated that an incentive was offered for this review


Kate

KateSydney, NSW

Bathroom plumbing leak solved!

published

Daniel and George did a great job. The plumbing work was done efficiently and neatly. You would never know this urgent repair was done under the brick pavers near our front door!

Timeliness

The reviewer stated that an incentive was offered for this review


Rip Off Artists

published

Firstly, they didnt call to say they were on their way which they were supposed to do. Then the price they gave me was so expensive that I got a quote from another plumber, which was a big hassle but well worth it as we realised that Wilco Plumbing definitely was overcharging by a long way.

Give this plumber a miss

published

Do not let this company start digging if you have a blocked drain. Call another plumber first. This is what happened to us, we called them to unblock our drain which blocks up sometimes. We know it just need the snake or water jet to clear every 2 years or so, but this company just want to start digging and then say it cost thousands to fix it. We contacted another plumber who was able to clear the usual way and then pay him to fill in the hole again

Uwe Lilje

Uwe LiljeSydney, NSW

Efficient service

published

The needed work was explained and demonstrated clearly.
The quotes were reasonable, compared with others.
Work appointments were kept, the work was carried in a well organized and efficient manner.
Workers were friendly.

The reviewer stated that an incentive was offered for this review


Very professional

published

They arrived promptly and assessed what needed to be done. They were good to deal with and followed up well. Their approach was thoughtful and professional. I liked the way they communicated to me as well.

Customer Service
Timeliness
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The reviewer stated that an incentive was offered for this review


Bad and expensive

published

Bad ripping off professionals. They don’t care just take advantage of people and push you to pay too much and then leave. I tell all who see this to not use them


Great service

published

Wilco home services Has been very helpful With all my plumbing needs. The entire team have great communication skills. The crew came, got the job done, with no fuss and no hassle. In addition they left my home clean and tidy, which left a smile on my face. I will definitely get them back if my husband and I need another plumbing job. I highly recommend Terry, George and the entire crew. Great company to deal with from start to finish.

Thanks again guys!

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The reviewer stated that an incentive was offered for this review


Happy to use the company again

published

Zac came on time.. Explained what were my options told what the cst would be an stayed until the job was completed... And did not leave a mess... I have had no further problems with the toilet

The reviewer stated that an incentive was offered for this review

Marie W.

Marie W.Sydney, NSW

  • 2 reviews
  • 1 like

Saying thanks to Chad

published

This is the second time we have used Wilco.
Liked the way they phoned a half hour to say they were on the way.
Very professional and explained the problem in laymans terms.

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Nellie

NellieSydney, NSW

  • Verified customer

Great friendly service.

published

We had an old tap that needed replacing urgently so we called Wilco. The service guy turned up on time and was very professional resulting in a quick time for completing the job.

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The reviewer stated that an incentive was offered for this review


This company has changed and not for the better

published

This company used to be good but they have changed their model significantly since I used them last. The cost they charge rates are way higher now. Good for them but not for the customer. It needs to be more balanced

Customer Service
Timeliness
Rates and Fees

ODETTE ABOUHAIDAR

ODETTE ABOUHAIDARSydney, NSW

  • 2 reviews
  • 1 like

Great service

published

I had an urgent matter & the guys at Wilco were prompt, honest & professional. They gave me options & completed the work in a short time frame. After having bad experiences with other tradesmen I would highly recommend Wilco.

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The reviewer stated that an incentive was offered for this review


Biyu

Biyu

  • 2 reviews
  • 1 like

I got conned!!!

published

I got absolutely conned by their fast sales talk. I ended up paying more than I ever should have. I recommend you search out other plumbers before you contact the Wilco mob. It's a shame that companies like this can get away with ripping off their customers


Avoid if possible

published

The plumber was polite when he came even though we didn't use him for the job as the cost was outrageously expensive. The company should be avoided if at all possible


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