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Wild Earth Online Store

Wild Earth Online Store

4.2 from 14 reviews

See the Best Sports & Recreation Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
11
4 star
0
3 star
0
2 star
1
1 star
2

alex p.

alex p.Greater Melbourne (Metropolitan), VIC

Amazing customer service

published

After receiving a damaged item(in transport) the help centre was able to dispatch a new item that day and a free return for the damaged item. No waiting times and slow forms, as I was leaving for my trip in 3 days was extremely helpful. I have and will continue to recommend Wild Earth to my friends and family

Shipping
Return Claim MadeYes

Sally

SallyMetropolitan Adelaide, SA

Delivery on time as advertise

published

first time using Wild Earth online to purchase Osprey Fairview 40L. I ordered on Monday and received on Thursday delivered by Australia Post. So excited to try out my first purchase of Osprey backpack on my upcoming trip to Italy.

Shipping
Return Claim MadeNo
nerfherder

nerfherderPerth

  • 30 reviews
  • 1 like
  • Verified customer

Great variety & prices

published

After a fair bit of research on the shoes I wanted, I purchased a pair of Scarpa Moraine Plus Mid GTX Hiking Boots through the Wild Earth online store. Everything went smoothly and no problems at all.
Free postage took just over a week to Perth, Western Australia.
Will buy from them again. Thank you Wild Earth.

Product Quality
Shipping
Return Claim MadeNo

Excellent Service -they responded quickly

published

My order arrived within quoted delivery time. I returned one item (size not right for me) through their system - it worked perfectly, quick response and timely processing of my credit.

Return Claim MadeYes

Nutri B.

Nutri B.South West, WA

Cheap chinese sahara swags. Don't buy

published

Sahara swag is made in china. Mostly made of rubber, very little "canvas". I wouldn't let my dog sleep on the matress it is so thin. It is just a matress topper with no thickness or comfort to it.

Customer service replies quickly, trying to make you feel stupid saying it will expand. Well 3 months later I am still waiting for this magic expansion of the foam they promised.....

Product Quality
Return Claim MadeNo

  • Verified customer

Amazing service

published

purchased some runners, much cheaper than the shopping centres, fast efficient and professional. I chatted with Dan as i forgot to add my promo code, within 1 minute he had fixed it up and i was all set.

Will be back for sure!!

Product Quality
Shipping
Return Claim MadeNo

powersaver

powersaverVictoria

  • 2 reviews
  • 1 like

Meh..

published

Many items are falsely advertised, including a backpack I purchased (which is proving to be a nightmare to return!). Advertised as a 36 litre when is actually 34 litre. I'd be very very wary about sizings that are listes and be checking manufacturers websites!
The stuff I have ordered has been pretty good quality and at very competitive prices but this backpack and trying to return it has left a sour taste in my mouth.

Product Quality
Shipping

Stefan M.

Stefan M.South East Queensland, QLD

  • 2 reviews
  • Verified customer

Great service

published

Went looking on-line for outdoor mens clothing. Found a great selection from Wild Earth on-line store. The on-line store was easy to navigate and provided some great specials. Purchasing was very easy and there was a quick delivery of the products.

Product Quality
Shipping
Victor N

Victor NMelbourne

  • 9 reviews
  • 1 like
  • Verified customer

excellent customer service. ships quick!

published

amazing excellent customer service. ships quick! very precise and professional. had to return an item and had no trouble. I'm a very happy customer! love my Nuptse north face vest!

Product Quality
Shipping
Return Claim MadeYes
LouLou

LouLouSydney, NSW

  • 3 reviews
  • 2 likes

Absolutely amazing customer service!!

published

Dealing with the support team at the Wild Earth Online store was an absolute pleasure. I communicated with them via online chat, email support and also by phone before I made my final choice to purchase an Osprey Ultralight stuffable backpack and duffle bag. I received my purchases which are exactly what I had been searching for in under 24hrs! Extremely happy and will definitely shop there again.

Product Quality
Shipping
Return Claim MadeNo

Muriel

Muriel

  • 2 reviews

Extremely poor

published

My email requesting confirmation of item availability has not been addressed. I found many reviews about this shop stating that an ordered item never arrived because it was not longer in stock. I didn't want the same inconvenience. Hence, the decision to email a few shops. Wild Earth did not respond and lost a customer.


Steph

StephWestern Australia

  • 2 reviews
  • 1 like

Great customer service and good product quality!

published

My delivery was delayed but the staff member did his best to try and help me. I felt well look after and the quality of the product Raptor 10 is great. I would definitely recommend and order again!

Product Quality
Return Claim MadeNo

  • Verified customer

Awesome service!

published

Great products & value! We will shop again here.
Loved the fast delivery and reliable service especially after we lost the whole family’s running/working shoes to a burglar at Xmas.
Cheers.
Team Salter’s


Sonia Perez

Sonia Perez

  • 3 reviews
  • 1 like
  • Verified customer

Amazing "The North face" jacket. It took 12 hours to arrive home.

published

My husband got in love with a North Face jacket in our recent overseas holidays but he did not found his size. We got the reference number and found it in Wild Earth. We ordered it and received it the next day very early. Really surprise us. Amazing!!


See all Wild Earth reviews

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