Wilson & Hart
40 reviews
- Post-Construction
A Warning To All Prospective Home Builders – Through the whole process there was a lack of communication, there are repairs required which they have refused to repair. The director has disrespected my wife on more than 1 occasion , when she was in fact the major contributor with regard to the family building in the first place , sometimes leaving her in tears. there is a lot more I could… Read more
say but HEAR ME .
DO NOT under any circumstances give them your hard earned money.
Good Talker BAD businessman.
In-depth reviews
Great First Custom Build – This was our first time building a house and the experience could not have gone any smoother. The team at Wilson & Hart were amazing from start to finish. We had a challenging small rear block that required a custom two storey design that they were able to create to meet all our requirements. As this was our first build, we had a large number… Read more
of questions along the way. Every email was replied to quickly and every phone call was answered or returned. This high level of effective communication was key to our successful build. We were never left in the dark as we knew what was happening at each stage and were able to speak to the right people as required.
We also knew that we would change our mind throughout the build and were concerned about the potential cost of variations. We had heard horror stories about variation fees from other builders so were a little worried about this going on. However, we were able to make 40+ variations post PCI without any fees or charges.
Post handover support was also phenomenal. We had the supervisor out on the same day that issues were identified and within a few days they were resolved. This gives me confidence going into the 6 month maintenance period that any issues identified will be dealt with in the same manner.
All-in-all a great building experience and one I would do again with W&H.
Excellent Boutique Builders – The team at W&H were communicative and professional with their approach to the build. There was constant communication between builder and client and the team was approachable and responsive. The nature of construction is that there will invariably be a few points through the build that will require some troubleshooting especially on individually… Read more
designed homes and having a builder who is communicative is crucial to tackling these issues head on. They were very flexible with several aspects of the build which is a huge positive as a boutique builder. They were timely with the construction and their build quality is evident. Brett, their estimator, was always prompt with his replies in getting a number of quotes and was the main point of contact up to pre-start. Thereafter, Fabian and Les were the points of contacts during construction and were excellent at keeping us abreast with what the scheduling was. Les was exceptional to deal with and we've had a good relationship in solving some construction details. Throughout the process, Anthony, the director, was kept in the loop and touched base several times to ensure things were proceeding smoothly. Overall, an excellent boutique builder and one that is willing to listen to the client's needs and respond accordingly.
Great Building experience – Being our first home building experience we didn't know where to start. From the moment we walked into Wilson & Harts display home in Iluka (after looking at what seemed like hundreds) we felt comfortable dealing with them. They were by far the most flexible builders we came across as we continued to make multiple changes to one of their existing… Read more
designs even once bricks were laid (which did not incur any variation fees even after we signed the contract). Our whole experience was relatively hassle free, with any small issues that did arise dealt with in a timely manner. We were always kept informed by our supervisor when trades would be scheduled and if any delays would occur. We are more than happy with our beautiful home that has been built to a high standard. Wilson & Hart have continued to be helpful and diligent with our 6 month maintenance been followed up by the owner himself, with all minor works being completed. We would happily recommend Wilson & Hart to any one looking for a builder and would like to thank them for their hard work and personal touch that made our first building experience so enjoyable.
Positive reviews
Good Quality Builders with 25 years Experience – They were nice throughout the build and the construction team were polite and friendly. If there were any issues regarding the house they sorted it out efficiently. Did not have much trouble throughout the building stage. The house looks amazing as the products they use to finish were very good quality and did not affect the price. The staff members were polite and easy to approach. The final cost came within the budget. Show details
Great home building experience – We have recently moved into our new home and could not be happier with the outcome. We knew we wanted to demolish our existing home, subdivide and build at least one new house. We spoke to a few builders at the start of this process and Wilson & Hart were the ones we felt most comfortable with. They listened to our ideas and made suggestions… Read more
when they were needed, and gave us plenty of time and space to decide on the design.
Communication during the building process was great, and even when we changed our mind on a couple of things mid build there was no problem with making changes. The service they provided from beginning to end was excellent. Our house was built in under 12 months, and we are really happy with the end result. Would definitely recommend them and would have no hesitation with building with them again.
Dream home – We had a wonderful and trouble free building experience with Wilson & Hart. They took care of everything from pre-building approvals and demolition of house through to building the perfect house for us. We were very impressed with the high quality of the workmanship through all the stages of the build. It was a trouble free and smooth process from… Read more
start to finish. They were more than happy to organise the extras we needed to get to the turn key stage. The admin staff were friendly and helpful and always available to answer and respond to any queries.
Negative reviews
built with this builder in 2012 – 2012. we were happy when keys were handed over, there was some issues but the supervisor was working on the contractors who did the works, as there was a couple of issues with the ceilings, but these were ceiling contractor and painters mistake. brick pavers didnt follow council plans, one of the shower floors was too level, no flow or little flow… Read more
to drain, electricians missed a crucial wiring point in theatre room, foxtel and lan point. plumbers messed up some gas bayonet plumbing.
as stated though we were very happy with our new home and the other items were all contractor issues that were being resolved
2013, we spoke to them about maintenance items and all got listed for rectification.and solutions
2014 had no response on solution. or when solution was happening, supervisor kept saying he would call back
2015 our maintenance items were still outstanding, but unable to contact them.
2016 we looked for other options to our maintenance
2nd June 2016 we placed a review on this company.
June 2016 Well since placing this review the builder has made contact, he also is not happy to have an unhappy customer and at this stage is unsure how I slipped through the system without my concerns being rectified.
He does seem to be willing to work with me on resolving, so far so good, will post once we have made an agreement.
october 2016, as stated the owner of the company has made good on all items, has been very helpful and has ensured all workmanship was completed profesionally, in my opinion our house was built during peak times, and any issues we had were all contractor related, however supervisor should have been harder on these contractors,
also I dont think those original contractors are in business anymore (thats what happens) and can say that I was impressed with the professionalism of the contractors that came and did the repairs,
I would build with this builder again, seems he is in it for the long run, and I think anyone planning on building a quality house has to go with someone who has lasted
What a disaster – Do not build with this company the quality of the work is terrible, a backyard builder with no qualifications could do a better job. So many problems with water running through light switches to having water running down walls. Cement stuck on door frames which has been painted over without cleaning it off first. They have used a lot of no more… Read more
gaps to fill in around carpentry work.....i am so disappointed in the house it is a disgrace we are coming up for our 6 month check if these things are not fixed i will be taking it to the builders registration board... The design - which we did.
In our experience building with Wilson Hart, was a nightmare!! – No Pre-start was confirmed, but we assumed they were doing as recorded in their office. As we were not aware we should have been sent a copy of our Pre-start,till everything started going wrong. As a consequence. Most of our choices were messed up. Kitchen cupboards were expensive,to be made with American Oak timber, but workmanship was… Read more
rubbish. They even hung the pantry door upside down! It took alot of legal intervention to have the kitchen basically fixed.
All the 9 years we have lived in this house, we have continually, had building & painting specialists,trying to fix the cracks that are in the walls and cornices. Which has been an enormous expense to us.
Most of the doors, were never hung properly, and continue to jamb.
With all our continued correspondence, we still could not get anything done to fix up the many problems we encounted. We still never to this day had our house signed off, as maintenance, was never satisfactorily completed.
In our experience we believe, there was no professional supervision,through out the buiding of our home. It was only the fact that we kept a daily observation on the home as it was being built, that prevented many more disaster's from happening.
The price we paid for our home to be built, made it a very big disapointment to us, as we were under the impression we were building with a Quality Builder.
To be living in a house, we are continually having to pay tradesman to fix, is disappointing as this was to have been our "Dream Home" to live in forever.
We cannot think of anything good to say about this company. Poor communication,unprofessional attitude & poor workmanship
Recent reviews
Great home building experience – We have engaged W&H to build 2 units for us as part of a subdivision project. We could not be happier with the outcome and the building process. The quality of the build and workmanship is outstanding. W&H were also great at keeping us informed during all stages of the build. Any issues were resolved quickly and efficiently. And very importantly the final cost was very close to the cost estimate. Show details
We love our house – We engaged W&H to design and build our house in 2017, completion was in approximately 18 months and was on target with the builders estimated date. We are really happy with the house and would recommend the builder. This is the first house we have built so didn’t really know what to expect, but we found the process with Wilson &Hart quite smooth.… Read more
We liaised mainly with Brigit as our point of contact; she was very professional and always answered our queries quickly. There were a few issues which came up along the way, but these were resolved promptly and in an amicable manner. The final build quality was to a good standard and we didn’t have any major items on our 6 months construction period defects. The minor items were resolved quickly. Thanks W&H!
Perfect Timing! – Thank you so much to the team at Wilson and Hart. Thank you for getting our new home ready for Christmas. Two months beforehand, we thought there was no chance it would be ready but we got the keys just in time. It was fantastic, all done. Just a few touch ups. It was so exciting to have Christmas in our new home. Thank you Anthony and please thank everyone, Brigit, Les and Fabian. Show details
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Great Company – Good Things: I was reading a review about something else and thought it would be interesting to see if any were on here about Wilson and Hart who built our home. We built a few years ago but the staff names from Wilson and Hart are still the same. We came from South Africa and had a design done for us privately. Wilson and Hart were one of the… Read more
few good builders that would look at our own plans as it has Cape style features.
The staff were amazing, particularly Fabian. The time he took to go through all the details of the items wanted. I found a bath that I liked online and Wilson and Hart organised to buy it and get it delivered and installed.
It was interesting reading other reviews of them and it brought back all these memories of when they built our home so I thought I had to add my own even though we've sold that home now.
Thank you Wilson and Hart team.
Polkadot – I am new to this country but found nice block near the ocean to build new house. Anthony owner of Wilson and Hart answered many questions but I did not think building a new house so difficult. Anthony explain on my block, council even make me pick same colour roof as all other houses. He also tell me where I can have window so I can get council… Read more
approval. I didn't know any of these rules.
Very helpful to me and also Les who watches the building, very helpful. I make my own kitchen and Les make sure all the things ready for when I put in my own kitchen. Very good house. Very happy. My friend who build more expensive house also helped me with everything and he says he wish he built house with Wilson and Hart.
Excellent service and quality builders – Excellent friendly customer service that were always ready to help and provide advice. Well structured building program meant little down time between each stage of the build with the house being up and ready within a timely manner. No extra costs involved with changing items in the build as long as it wasn't already ordered or installed into the… Read more
house. The team provided a range of cost effective options to suit my design tastes when I wanted to make a variation on the build.
Honorable, honest, value for money and on time – In a competitive market these guys are head and shoulders above the rest. Well appointed specifications, prompt build with great communication. W&H were not the cheapest build but well worth every penny if you want a professional job done and in a timely manner. Yes we had a couple of problems along the way (as you do) but these were all rectified… Read more
with good communication. We wouldn't hesitate to build again with them or to recommend them for your build. Thank you Anthony and the W&H Team for your patience.
Beautiful Home – We received the keys to our new home recently. Building this new home has been in the pipeline for a couple of years. We have had our fair share dealings with various builders before approaching Wilson and Hart. W&H was unlike the other builders in the market. They had warmth, sincerity, genuine, understanding and honesty. Such qualities are rare… Read more
however are essential when building a new home. The support we had from them was overwhelming as we had some challenges to hurdle away. We would like to thank the team especially Anthony, Fabian, Les and Richard for their awesome support, time and effort. Our new home is more beautiful than we had dreamed. Without reservation we are delighted to recommend Wilson & Hart to anyone and we look forward to working with them in our next building project.
Our Dream Home with Wilson & Hart – We have our first home designed and built by Wilson & Hart. It was not as stress and difficult as some of my friends experience with other builders. Lucky us :) Wilson & Hart has lots of designed to cater to our needs and of course they are happy to work with our individual needs and taste. They guide us through the process which makes our life… Read more
much more easier. Quality of the materials and products are top with affordable pricing as they have plenty resources. Building process went smoothly except one or two hiccups which were solved immediately. We were very surprised when we do the final inspection as it is beyond our imagination and expectation, except minor defects which they quickly repair it for us. Otherwise, the workmanship is great. We like our home so much as they design and utilise the space very wisely so that the house looks bigger and it feels cosy to live in. It is a peace of mind to know that they also give warranty for the workmanship.
Overall, we are very satisfied and relief we have trust and chosen Wilson & Hart from the beginning we consult with them to the effective communication during the process and we have a fantastic dream home we have been wanting within our budget. I would recommend Wilson & Hart to anybody who needs a fantastic builder.
A Great Experience – Building with Wilson & Hart has been an extremely satisfying experience and we are very pleased with the result. The initial meeting with the owner made us confident that we had an excellent builder. Throughout the building process, the supervisor was always available for discussion and very helpful. We would recommend them to anyone building a new home, and are sure they would be happy.
Building a new home ? – I selected W&H & have had a good experience with them.Had acouple of issues along the way but they have a very good supervisor who listens & goes all the way to get what your trying to achieve so issues very amicabley sort out. I am very impressed with after sales service, it is now three years on & a small problem cropped up,… Read more
they responded same week & said no problem all under warranty & are following it up.This meant a lot to me as these days we are all looking for Good service.
Well done W&H & team.
A home with a Hart! – I have just finished building with Wilson & Hart and am very happy with the finished product. From start to finish they were generally very good although there were a few hiccups...par for the course and based on previous experience they respond far quicker and more positively than others.
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I would be happy to build with Wilson & Hart again – We went down the building broker and custom design route, Wilson & Hart offered good value – and then the council rejected our plans and we had to redesign the elevation (garage with parapet wall not allowed on boundary). We had parted with our original designer, Wilson & Hart offered us the services of their favoured designer to sort that… Read more
out – the outcome was excellent.
4 months after the original quote we finally had planning approval – and they still honoured their quote.
One standout feature is personal service – we dealt directly with the boss, as building progressed we chose to deal a lot with the site supervisor and scheduler as well. Any concerns we raised have always been taken on board and dealt with properly. (Good luck getting that from a large building company)
The workmanship is mostly excellent, the brickwork is to display home standard. They gave us plenty of flexibility, e.g. we supplied our own kitchen appliances and had our own stonemason supply and install the kitchen benchtops.
Construction time was about 2 months longer than expected – one factor was the availability of their trusted brickie (we were happy to wait a bit to get the “best” brickie), and towards the end another trusted trade got sidelined by doctor’s orders.
Top home with personal service – We came to Wilson & Hart through a building broker after designing our own home. After submitting the plans to a number of builders [name removed] team came back with a reasonable price. When we were introduced to [name removed] he understood our needs and treated us with the utmost professionalism. Throughout the building process, from pre-start… Read more
to completion we had the pleasure of dealing with a handful of people. [names removed] all spoke to us directly with regards to any questions we raised and returned emails promptly.
Unlike other builders we were able to change many aspects of our home such as colours, appliance brands etc after handover without being slugged additional variation fees. They were always happy to oblige when possible and gave us a great degree of control over our build (the way it should be).
Build time was within the estimated timeframe given to us from the beginning and the supervisor [name removed] and all trades did a fantastic job. At completion we had the property independently inspected for peace of mind. The inspector could only find minor faults (which were rectified) and said it was one of the best built houses he'd seen in quite some time.
This was our second build and was a much more satisfying experience then building with a larger builder. We would have no hesitation recommending Wilson & Hart to any of our family and friends and look forward to many years in our amazing new home. Personal service rather than just a number; bespoke home at a great price; high level of choice.
My house Built! thanks guys – My broker contacted W&H for the construction on my first house rental property. The guys at W&H were great, very helpful with all my questions and selections. They kept me updated throughout the build and and the final product is amazing! Handover went great and I am now ready to rent it our, I can see a couple of happy renters enjoying the residence Very happy customer. Good product reliable. Could of used some more updates on progress.
Home builder – Wilson and Hart completed our new home to a high level of finish. Our block was challenging to work with but their in-house designer came up with a functional design that maximised space and created a home that has a really relaxed feel. The building process was straight forward. I would recommend Wilson and Hart. Excellent quality
Smooth process – We'd always heard the 'horror' stories and what a nightmare building is/can be, but we found building with Wilson & Hart a very smooth process. We dealt with the owner directly, who gave us regular updates and realistic expectations. The building supervisor was also very easy to deal with, and was very accommodating to our requests. Overall, we were very happy with the service and final product, and would definitely build through them again.
A wonderful building journey – My builder Wilson & Hart has been amazing in every way. All staff were kind, helpful, supportive, understanding, polite and very friendly. They really worked together with me to make my house my dream home and have been extremely accomodating in every possible way. My queries were answered (and solved where required) immediately and I received… Read more
regular updates regarding my building process from the big boss himself :-) The team at Wilson & Hart did everything to allow me to move in at my requested date, due to a personal matter, for which I will be grateful forever. This building journey has been one pleasant and fun experience and I would recommend everyone to build with them as they take your building process personally. It is really nice to not just be a number in their system. Well done Wilson & Hart, I certainly am a very happy customer :-) ! Oh, did I mention they actually finished my house in just over 5 months, which was 2 months before the promised date. Gina Good communication and regular updates.
Home Sweet Home – The service Wilson & Hart provided was exceptional. We were happy with the timely completion of our home and professional service provided by Wilson & Hart. One aspect which was very helpful was the free appointment with interior decorator to assist us choose colours and select from a range of quality fittings etc. Wilson and Hart were always… Read more
prompt in addressing any concerns or replying to any corresopndance with us. We would recommend them to anyone contemplating building a home.
Great Experience – I built my first investment property with Wilson and Hart. It all went really well. They made it pretty easy and gave me some options for the finishes and carpets so I didn't really have to get too stressed about choosing these. The whole house was built in 6 months complete with landscaping and everything which is exactly how long they said it… Read more
would take. Only hassle was that it did seem to take a while to go through council as it apparently had to go through planning as well as building.
What I really liked is that it seemed everyone in Wilson and Hart knew who I was and could help with any queries, there wasn't any of the "you have to speak with such and such". Everyone in Wilson and Hart knew who I was by name.
Fantastic job ! – We built our home with Wilson & Hart in 2011, we were impressed from the start with their professionalism, reliability and high standard of workmanship. All works completed on schedule and we were able to move into our home. We would definitely build another home with this company again. Thanks again Wilson & Hart. Reliable, good tradesmen value for money
The home of my dreams! – I searched for months for a builder that would actually listen to my ideas and provide me with value for money service as well as taking a genuine interest in my dream home. I found it at Wilson & Hart. Anthony and his team supported and guided me throughout the whole process and were truly passionate about creating that dream home I had worked so… Read more
hard for. I knew exactly what I wanted to create, and they made it come to life for me. Not only was the building process a positive one, but the thorough care afterwards was amazing too. They have kept in contact over the years to make sure I am still happy with my beautiful home, and every time I can happily report that I most certainly am. The service at Wilson & Hart is very personal. They listen to every idea you have, and our happy to sit and help you with your decisions.
Top Quality Builder - Impressive Team! Impressive Service! – My partner and I had been to many builders before we decided to go with Wilson and Hart. I was so impressed with the level of service that we received from them and we were able to deal with the Director directly which made such a difference. You don't get this kind of service from other builders these days. Wilson and Hart bent over backwards… Read more
to ensure that we were happy at every stage of the build process. Any changes we asked for were no hassle at all. It is inevitable that some things do go wrong during the build process. For us they were very minor things. When they were brought to Wilson and Hart's attention they were rectified almost immediately and my partner and I were very impressed with the turnaround.
The Supervisor who oversaw our build has been with Wilson and Hart for approximately 10 years and was lovely to deal with. We could call his mobile directly at any time of the day with any questions or concerns we had.
Even after the build Wilson and Hart still keep in contact with us to check in and see how we are going. They were such a lovely group of people to deal with and when we build again it will be with them.
So easy I didn't even see it happen! – I have to admit I’m not your typical off the plan home owner – I was living interstate during the construction of my property in Perth, so I went from seeing a vacant block of land transformed into a home. I would not have done this without feeling 100 % comfortable in how Wilson & Hart operate. From the moment I first met the sales person… Read more
[name removed] then owner [name removed], I knew building with Wilson & Hart was going to go really well. The helpful, relaxed but efficient personable service of all the team and interest they showed in me indicated that they were proud of their company and the homes they build.
I was impressed with the great selection of plans, the assistance provided in making key decisions and the fact that nothing was a problem for them. During construction, the team ensured I was kept updated with construction progress and got to see the progress from a few photos. When I turned up at handover, the house was exactly the same as the mental picture in my head, indicating Wilson & Hart had been very thorough in their prestart processes.
For these reasons, I would strongly recommended Wilson & Hart and hope to use them again in the not to distant future. Very efficient, great personable customer service, wide range of plans
The Best Home we have ever built – I know what builders are like, We shopped around for a builder for months until we found Wilson & Hart. All the promises made were delivered, if we changed things at the last minute it was never too hard for them to help, they were calm and very accomodating with our consistent changes, The quality of our home is 1st class and thanks to Wilson &… Read more
Hart. All of our friends think our home was built by some extremely very Luxurious Builders but no it was built by Wilson & Hart. Just shows you how much quality this company has, here we are .6-7 years on and it looks like it was built only months ago. No cracks no damage no floors "just quality". Thankyou Wilson and Hart we are now looking at building with you again no need to shop around, BTW a mention to their supervisor [name removed] who was very professional, very understanding, patient and curteous.
Congrats to [name removed] and his Team, highly Highly recommmend this builder to everyone.
Keep the good work up!! Everything was Perfect, just perfect
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