Winning team was exceptional for attention to our needs and then the price match made it such we achieved great value. The management of the delivery of our items to tie into our builders needs was seamless. Very very happy having decided to use Winning's
We originally were shown many options by Michael, who was clearly an experienced sales person of the products. It is always good to be served by someone who knows what they are doing and can navigate through any issues that arise. Michael is a valuable asset of the business and made our journey through the purchase seamless.
My son and daughter-in-law purchased a stove/oven from Winnings in March 2025 along with delivery/installation. As the item was a floor display model they had inspected it in store and had photos. When it was delivered the stove was badly dented/damaged in multiple locations- this damage was not on the photos of the item in store. It took many… Read more
emails/phone calls to get Winnings to accept the damage even though it had been verified by delivery people. Winnings refused to replace the item and insisted repair was the only option. Several repair visits later - each with multiple emails and delays- the stove is still not operable and Winnings line is that parts are on back order. It is now end July’25 - five months from purchase- and still no operable stove/oven. A shocking indictment on winnings and their standard of customer service!!
Positive reviews
Your Thomas Myers always goes over and above time and time again. This guy is next level with his knowledge and honesty. We will never go anywhere else as long as Thomas is part of the Winnings team. Show details
I had a bad experience for delivery but after a call to feed back now I have aGood experience – Good product expert advice Good Friendly Services Reasonable Price Good Delivery After sales services Show details
Amazing service – Having never been to Winnings we expected an appliance store like all others. It wasn't! It was a high quality showroom, kitchen and cafe all in one. The service was impeccable. We were offered drinks. And finally we were given a totally unexpected discount. We were treated like royalty and I could've spent the day there! Show details · 1
Negative reviews
Worst after sales service of ALL TIME – Unfortunately our recent experience with Winning Appliances was absolutely appalling. They are so helpful when they are making the sale however once you’ve paid, you no longer can expect any level of service. I’m not even going to go into the details of what went wrong as it is so long winded and ridiculous, it seems made up! The after sales… Read more
service from a company that prides themselves on their “exceptional customer service” was diabolical and the staff’s incompetence honestly mind blowing. If it were possible to give a zero star review, believe me, I would! My advice to anyone considering shopping with Winning Appliances would be JUST DON’T!
Hi Kylie, My name is Krishelle and I work in… Read more (+2 replies)
“Whining” Appliances – Acrid staff, self-engrossed in personal conversations, adept at avoiding customers, oblivious of product knowledge, pretentious and uncouth. Waste of an hour. Went back to Harvey Norman as I’ve done for all my projects for 18 years. Ordered an entire Miele and Falcon kitchen in under an hour. Show details
Good morning, Thank you for your feedback and… Read more (+2 replies)
Good Guys gave me a far better experience – Could not tolerate unhelpful service and bureaucratic nonsense required to get admission to their precious temple. Left asap and went to the Good Guys at Alexandria where service was very good and range of products on display was better. Bought washing machine, dryer and vacuum cleaner from Good Guys. Show details
Good morning, Thank you for your feedback and… Read more (+1 reply)
Recent reviews
Winnings all the Way – Awesome service and help in managing my project. From initial consult to final delivery Show details · 1
Great Shopping Experience – Instantly assisted as we walked through the door, knowledgeable staff guided us through the purchase and enjoyed a delicious coffee prior to continuing with our day. Gold class shopping experience. The delivery team were just as helpful, polite and with great commnunication. Seamless order and delivery overall and the sink is fab in our new kitchen! Show details
Solutions not problems – Staff at winnings Redfern were amazing specifically Rafael - problems arose and he always had a solution - very satisfied in the end Show details
Find out how Winning Appliances NSW, Redfern compares to other Appliance Retailers
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Great customer service – The staff are knowledgeable and super helpful, especially when making a large purchases. We needed to exchange a few products and that was done with ease.
Love the new washing machine – The staff are fabulous Jessica was always there to assist and my many calls. Show details
Consistently excellent – Always a pleasure to shop at Winnings. The showroom is beautiful and staff very knowledgeable. Wonderful as a one stop shop for my kitchen renovation appliances. Show details
perfect – Sales person very knowlegdiable and the delivery and service perfect and on time
Best customer service – We purchased products for our renovation and dealt with Fauve throughout - customer service has been excellent and Fauve has made the process much easier. Recommend Winnings and Fauve if you are looking for home products.
Easiest and best experience buying appliances – We needed a stovetop and oven urgently. Stephen Morato was our instore contact and he was able to efficiently lead us in the right direction to make decisions and seek availability quickly. We received our appliances just before Christmas and installation was organised through Winnings and the electrician was also fabulous. A great experience. Show details
Desmond from Redfern Winnings - Highly recommend – I recently purchased a number of kitchen appliances from Winnings in Redfern. Desmond assisted me and he has superior customer service skills, knowledge on the appliances is top notch and gave me the time that I needed to make a decision. He was always quick to respond to any questions that I have. He is exceptional. I have made the decision… Read more
to always shop at Winnings moving forward because the competitors lack customer service.
Desmond - you are worth your weight in gold. I will be coming back to you if I need to replace my fridge.
David
Outstanding Service – We could not be more happy with the service of Desmon Anwar of the Dank Street store. His friendliness, knowledge & efficiency was highly appreciated. We walked away from th store having purchased a range of products, commenting how wonderful the experience was. Follow-up calls were also impressive. Show details · 1
Perfect. A pleasure to deal with – As always Pedro Espada was friendly, knowledgeable and helpful. I am delighted with the product that he recommended. Product availability was determined, and a delivery date suggested, and kept. The delivery team where professional, careful, removed the old appliance, installed the new as well as taking way all packaging. It is a pleasure to deal with this store. Show details · 1
Find out how Winning Appliances NSW, Redfern compares to other Appliance Retailers
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Delivery team best in australia – Most deliveries leave an appliance. Tell you how hard it is going to be and leave a box. This team solved problems and made me feel I was in good hands. Show details · 1
Wouldn't go anywhere else! – We ordered a house full of new appliances for our renovation from Winnings. Their prices were competitive and their service second to none. I shopped around and got the best price for everything and they matched them. Show details · 1
Great product range and knowledgable staff – The staff were very helpful and the ability to price match meant I could get everything at the one place. I was also able to hold my items at their warehouse till I was ready for delivery and there was no delivery fee which were all bonuses. Show details
Exceptional! – Knowledge and expertise was very appreciated. All staff were courteous and helpful. Would recommend to all our friends too! In addition, Winnings were very price competitive!
Good service and prompt, convenient delivery – The sales staff were helpful and the process was efficient. The rangehood was delivered at my convenience and is a really excellent choice. Show details · 1
Don't go past Winnings – I started using Winnings in 1996 on my second reno. I shopped somewhere else once which was a disaster. Every time I've been back to Winnings the experience has been great. Every time. And that's a few times now. Show details
Induction cooktop – I had purchased a induction cooktop on the 29 dec. But had not realised it was damaged until the end of feb. Winning appliances had no hesitation in replacing it, and the new one was delivered in 2 daysstaff were extremely helpful and knowledgeable Show details
Great stove but no soft closing door as indicated on Ilve specifications – This is a great unit with many inclusions and the expected Ilve quality and standard. Just be aware that the specification sheet includes a soft closing door which isn’t the case with the Australian model. Show details
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Dear Mother of 2 puppies. RE: oven Thank you… Read more (+3 replies)