Winning Appliances Online store

Ordered a dishwasher, it arrived but only after I got in touch with them as they had incorrect phone number which I was told was updated at that time, then the dishwasher was installed incorrectly, had to wait a week for someone to come and fix it, the motor was then burnt from flooding due to incorrect installation, had to wait another week for… Read more

it to be replaced, installer now not arriving until 6pm at night due to incorrect phone number AGAIN being given to installer. Looks like a good dishwasher but still haven't been able to use it, very disappointing customer service.

Purchased for our son the Sealy Advantage Deluxe Lua Queen Mattress Medium & Sealy Posturepedic Queen Bed Base in 03/2026. Mattress is super comfy he hasn’t slept that well in such a long time. Gone are the back pains and all. Service and delivery from Appliances Online ‘Brilliant’ on all fronts. Hats of to the delivery guys on the day for… Read more

the exceptional service - who did struggle a little carrying a heavy mattress some 40kgs up a spiral stair case in our home did it with professionalism taking extra care not to damage anything.

We’ve been buying our household items (refrigerators washing machines vacuums etc) from Appliances Online for many years and have found their service at all times professional friendly and assisting. Highly recommend AO to consumers seeking swift flawless professional services. 100% Happy with our dealings.

What a fantastic experience I had using Winning appliances. They had the best price, great c customer service and prompt delivery. Absolutely the best experience I have had purchasing an appliance.

It went smoothly everything was perfect and delivered on time . Customer service was excellent questions were answered promptly

Samsung Washing machine stopped working after 4 years, when it should last 10-15 years. Winnings said it won't repair as it's past the 2 year warranty period. So they're basically saying washing machines they sell only last 2 years. Local repairers, and even Samsung's nearest agent (2 hours away) said they won't repair either. THIS IS A BREACH… Read more

OF CONSUMER LAW. We've made a complaint to Fair Trading. So if you buy anything from Winnings, and it breaks after 2 years, you're screwed. Hopefully Fair Trading will shame them into complying with their statutory obligations, otherwise we'll have to take them to court to recover the cost of a new machine. Pathetic! AVOID!

Terrible experience. Temperamental, difficult tradies, installation process full of added $ not flagged at time of sale. Customer care people who could not care less about customers, worst I’ve ever encountered. The whole experience was quite traumatic.

Fisher & Paykel Series 5 7kg Vented Dryer DE7060G2 – Expensive rubbish machine cheaply made enough to just cover the 2 year warranty before it blows out. Bought the machine in 2021 for emergency use in bad weather when clothes can't dry outside. Used it once in 2021, once in 2022, twice in 2023, four times in 2024. Went to use it for the first… Read more

time in 2025 yesterday and within 2 minutes of operation there was a very strong and alarming burning smell coming from it. Immediately turned it off and unplugged it. Tried again today and same frightening smell within 2 minutes so again turned it off and unplugged it immediately. There should be no reason for its premature expiration as I have followed and adhered to all of the normal maintenance and proper usage procedures such as cleaning the lint filter after each individual use, etc.

Got told its outside the 2 year warranty. Clearly the machine cannot handle being used more than a couple of times a year and it is evident that if I had used the machine more than once a year for the first two years it would have blown sooner. The only reason it has lasted "this long" (ie four years) is because I barely used it for the first 3 years of its life. Then suddenly when I used it several times in one year (2024) it can't handle it and blows a fuse. Absolute garbage. Fisher and Paykel and Winning Appliances should be ashamed of themselves for trying to hawk such a cheap piece of rubbish for such an exorbitant price. I don't care if its just out of warranty. I want it fixed at no cost to me or compensation. Otherwise I'm contacting the Dept of Fair Trading. Stop ripping off customers!

I phoned and a lovely lady helped me select the washing machine that I wanted and the transaction was done in under 10 minutes. Washing machine delivered and installed the next day and the old machine taken away. Super easy to do business with Winnings.

The online ordering process at Winning Appliances was simple and easy. The product I ordered was competitively priced, in stock and my order was dispatched and delivered withing 24 hours - amazing!

I had a great experience with Winning Appliances. Ordering was quick and easy, and they delivered my Bosch washing machine the very next day. The team was professional and helpful, and they even assisted with the connection. Smooth, hassle-free process from start to finish. Highly recommended!

The best price we could find anywhere online for our new washing machine! Included delivery, installation & recycling of our old machine by two brilliant delivery people, would absolutely use Winnings again!

Supply and installation of new Samsung refrigerator. Removal of old 'fridge. Professional, helpful and cooperative. Our experience a class act. Generously discounted to compensate for endemic fault in our 10+ year old 'fridge. Delighted with replaced product. Even more delighted by the support and competence of Winning. Highly recommended.

We need to purchase a replcement 900mmm stove. Winnings were excellent and even though we were outside their delivery area, they delivered as far as Bairnsdale Vic and we picked it up there.

Good online ordering experience - some issues in updating us about progress of the order, but everything delivered finally after about 6 weeks for our new kitchen

Highly recommended service. Purchased clothes dryer. Their online phone representative was excellent. No time wasted, they price matched and delivered free next day. Have used them twice and found them best on both occasions. Well worth including them in any appliance product search.

The whole process was quick and easy. Our old washing machine was taken and the new one connected and tested. The delivery men were polite, pleasant and very efficient. Definitely recommend!

Very knowledgeable staff who price matched everything. Very practical in presenting us with products in our budget. Delivery service was fantastic. I was able to get next day delivery, got notifications of when they'd arrive, including a call on approach. So much better than the competitors.

Excellent from ordering to accepting delivery, was informed throughout the process and the delivery was seamless and very smooth! The delivery gentleman were friendly and professional. Would definitely purchase again :)

The best experience I’ve had buying appliances! I needed a fridge and washing machine for the retirement unit I’d just moved into. One of the online team set up a “Project” online for me with options to consider based on the space available. Both she and another team member worked with me to find a washer to fit a tight space. I was able to get a… Read more ·  1

brand I like and the price was very reasonable. I was able to order on Saturday for Monday delivery. Today my appliances were delivered and connected by two lovely men, Ron and Dakota. In no time everything was set up and working. Winning Appliances will be my first port of call for any appliances in the future and I’ll definitely be passing the word around.

Easy to order and 10/10 customer service for communication about delivery dates.

Great prices, service and reliable delivery to door with notification when driver is arriving.

Great price, faultless service. Would recommend to anyone looking for an appliance.

What a great experience from the easy online ordering to the delivery and installation. The delivery, was early the first time this has happened, very pleasant and helpful delivery people. The best price I could find. Will definitely recommend them.

Great online store, service and install experience, would buy again. Show reply