Reviewer Photos & Videos
All these poor reviews are spot on!
Wish is the worst online experience you will ever encounter. Inferior products, they charge you more than what they advertised and they tell you that the supplier can change the price at the checkout. They have zero conscious, dishonest, thieves. Don't even try to get a refund, it's impossible, they don't want to know about it. When my item arrived, it was poorly packaged and some human hair and bits of dirt like they wrapped it on the ground. If I could give it no stars I would have. Don't put yourself in the same situation others have. My only regret is that I didn't read the reviews before I purchased the products.
Stay away from this company!
I ordered a hoodie, it came wrong colour and without the image on the front, just plain! They are making it so difficult to get a refund they keep messing me around asking me for more photos and packing slips... This company is a fraud, stay away you have been warned
Can I give less than one star?
I ordered cornhole bags for a work games day (for our Christmas party). They arrived the day after our party (so too late) and were lucky to be 1/8 the size of a standard cornhole bags so unusable for anything except to laugh at. I sent an email straight away to say the product wasn't suitable and received a response that said I needed to contact someone else with a bunch of details (that I didn't have with me because I was away on Christmas holidays... go figure) and advising that if I fell outside the available two week window to complain the...n no action would be taken. Never mind that my initial email was inside the window... not good enough. The product was total and utter rubbish and the service wasn't much better. Steer totally clear of these guys.
- Verified customer
Won't use again
I ordered 6 things . Tracking details for all 6 items showed that they had been dispatched immediately but all were at the EPC warehouse.
The information says to wait a month after expected delivery date to query. Have requested a refund. Refund processed but now need to wait 14 days for it to clear.
- Verified customer
Deceptive liars with rubbish products and no after sales support
I placed an order for an item, but was immediately charged more than what the listed price was. I let this slide as I really wanted the item. When the order finally arrived, it was not only missing parts, but was damaged beyond any hope of being useable. I lodged a complaint through the website, went through all the auto-assistant options and requested a refund. Waited days for a reply which suggested that they send a replacement. Because I really wanted the item I agreed. No reply from them days later. I assumed they had mailed it. I checked b...ack on the website and they had left a message days later saying I had to confirm my address??? Then they had closed the ticket request immediately. I never even had any notification that they had requested this. No notification that the ticket was being closed. Absolutely disgusting company, bunch of liars. Deceptive pricing and they will do anything to cheat you out of getting a replacement. I have re-opened the ticket now, but I guess I have to stay on the website every day constantly checking for the reply now. Absolute rubbish!
- Verified customer
The Item is not matching the description
I ordered a case for my Huawei mediapad T3 10 and they sent me a case for M3 10. Different size and does not work for the T3 10. The support do not accept that they are differns even if my order says it is a T3 10.
The pricing incread during the online purchasing with approx 100%.
They are not offering any return or refund.
Not sure how wish allows prices to be advertised for less than the real price. Ie, may say $5 but then you hit size and all prices are then $23. Much cheaper sites. Also charge for individual shipping so expensive.
Did not get what I ordered I think they all fake never again ever!!!!! Took 6 weeks to turn up no word from seller what a rip off they all made in China if I would have known that I would have past right away all cheap copies I know the original from Germany and they are N O T
Don't deliver and decline refund
They list multiple products shipped in one package but only half were delivered. Support say because package delivered no claim can be made even though it is clear items were not in the delivery
Money ripper- avoid
Ordered a product 8 months ago and still showing as in transit. Rude customer support- no refund. They told me I should have cancelled the order within 30 days for refund. How would on earth i know that their suppliers are so late and I will not get my product. As a good customer, I awaited for my product- never arrived as of yet- ordered in May 2020- present 10 Jan 2021.
- Verified customer
Wish removed 151,95 from my bank account
€151,95 was removed from my bank account through PayPal without my consent and this item here and 5 other items was sent to me in 4 packages. I haven't opened this table and chair because, I have been asking customers support representatives the question, who made the order? And that I also want to return the items and get a refund since I don't need any of them. After agreeing that I will get a refund, they placed charge back on the items. Since 11 days now now I been trying to send a pictures of the items I received in the customer support...for a refund (as they advised me) I was blocked from accessing customer support on these items saying they need my identity card. I have submitted the identity card several and even submit every other id cards that I have since I was not getting a response. All to no avail. To say that, I am tortured for 1 month now, is to say the least. No one is talking to me anymore, even though there are charge back on this items to show that I will get a refund. If someone have told me before now, about these things that I am experiencing, I would not have save my financial information with wish because, they have proof to me that the site is not secured to save financial details. When I reported to PayPal, PayPal told me that wish promised them that I was going to get a refund since they have place a charge back ontheitems. But how am I going to get a refund, which have an expiring date without going through the due process of returning the item to get a refund? Only god knows!! I have been send photos of the items I received to wish general customers support and in their email in which we have for more than 2 weeks, before the last 11 days, all of them are silent. They are not are no longer willing to discuss how I can return the items and get a refund. Initially, when the first item (lingerie) arrived, I told the wish customer support agent, that I would like to reject the item and every other item that will be sent to me, so that my money can be refunded to me. (I made this same request whenever I receive any item, against the next delivery). But they keep telling me each time I made the request that there rule is that I will be receiving the items each time they are delivered, until all items are fully delivered, then I can ship them back and get my money refunded. Now because of their unwillingness to discuss the return shipping and refund, I am stocked up with different kinds of items with I don't know what to do with them (even though they placed a charge back on the items to indicate that I am getting a refund. (what a confusion) Know I understand why people are afraid of online shops. This is my worst experience with online shops. It is a complete nightmare !!!
If I could give no stars I would
Worst on line shopping site ever , got a photo of a rotating Christmas picture instead of actual rotating feature. The rugs are just foam crap didn’t get the one I ordered .the clothing is. too thin , I literally nearly cried when saw what I got for $450 .They manipulate you into buying expensive things for next to nothing only to turn around and say you missed out over and over again . I will never purchase anything else from these scammers again free or paid for ,and that’s being nice they are a good example of looks can be deceiving emphasis on deceiving .
DO NOT BUY ANYTHING FROM WISH
DO NOT BUY ANYTHING VIA WISH / All 3 items purchased from Chinese shops via Wish/ totally not the products as advertised - cheap junk material doesn't even look like product / doesn't fit / unprofessional/ absolute waste of good money / 3 separate companies - all junk / lodged a complaint with Wish told it doesn't meet review/refund policy.
Questions & Answers
What a rip off i ordered a 50cm coffee pet bed and got an email stating i was getting a 10 cm Blue ferret bed well surprise surprise i haven't even got that for my money .When is the government going to ban this site. They are stealing peoples money and they are getting nothing for it. What is asic doing about this they are supposed to protect the australian consumers ?
The government will ban wish... When somebody actually complains... To either ACCC or fair trading... Or even a current affair... Everybody whines here and all over the internet about wish.. But nobody actually complains... So until someone actually complains instead of just whining wish are still going to operate.. My suggestion to you is to actually complain to either ACCC fair trading or a current affair.. Then something might be done to protect Australian consumers
WHISH has stopped my account’ all I wanted to do was to update my cards’ now I can’t order anything from them’ after trying and trying I still can’t add my details’ how can they say to me that I should be a member before I can do anything’ don’t understand this as I’ve tried and also sent them my ID as they asked me to do but no joy! Trying to contact then is very difficult and makes you frustrated as the questions on the site doesn’t even have a bar that the question is not even there! I would like someone to contact me as I’ve asked!
I have purchased a item ,have not received a reply.They have debited my account.
Wish are impossible to contact in fact customer service is non existent dont buy anything from them try wish support@wish/facebook but dont expect an answer for at least a week
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.