Be careful people there's so many scammers on here and wish customer service is supporting criminals to scam people. What you see on the pictures is not what you get and they want you to post it back with tracking with your own money fuxking scums.of Chinese criminals im sick of wish customer service online idiots. The Color pictures are the one i want but they will send rubbish blank none high pressurised cans broken and leaking and dangerous. Show details
I brought seeds off wish site when they arrived i thought thats a lot more than i ordered i looked through the plastic and it was full of seeds but was also full of bugs,yes moving alive bugs,i lit the fire and put the bag of seeds and envelope and package in the fire and burnt the lot
Reviews with attachments
Tracking Issues – I recently brought a phone case & car decal sticker, 10 days later I checked the tracking info to see where my package is & this is what it says: * Package didn't clear customs, 9th of March. * Package cleared customs, 9th of March. * Arrived at Aramex (local carrier), 9th of March. * Package arrived at Customs awaiting clearance, 10th of March.… Read more
So I messaged wish customer service on the 12th of March to ask why my package didn't clear customs to start with, then has it cleared customs, gone to local carrier, but then back to customs & now awaiting clearance again?? My answer was: we don't know, we only see what you see. So basically customer service is absolutely pointless when it comes to tracking stuff in there own system. So I really don't know why a link for "Tracking problems" when requesting customer service on there app. Very disappointing!!
Various items paid for, not delivered – I wish l never had dealings with Wish. They will take your money and not deliver the items ordered and PAID for. They have terms and conditions that allows them to justify taking your money and not deliver your items. If you make an inquiery on items they want the enormous tracking and order numbers associated with the items. After supplying them… Read more
with all numbers, they tell me my time to claim has lapsed and l get nothing. Wish are very dodgy. Do not deal with them.
Worst quality, terrible service, do not buy – I purchased a number of items from Wish, all of which were terrible quality and were basically unwearable. One dress in particular it was $89 and came totally damaged. I messaged wish straightaway and they didn’t reply for the first three months even after chasing them up. Then when they did reply, they said I wasn’t Eligible for a refund as it… Read more
was outside the 30 day period. Absolutely disgusting! Not only is the quality terrible but don’t expect a refund or any damage products to be exchanged.
Shonky products – I ordered 5 T shirts on Wish that were listed as breathable cotton. What arrived was cheap 100% nylon and basically unwearable on a warm or hot day. The items it turns out were not original items either but cheaply made knock-offs that are highly flammable. Using the app, it took numerous messages to get my point across and they initially refused… Read more
to refund because the articles were as ordered!!! Mentioning counterfeit products and poor flammable materials used got them to change their mind. Watch out if you order anything that comes from China - they think cheap and sticky nylon is what we wear and have no idea what cotton really is!
Scan and Fraud company – WARNING -I just had 8 unauthorised transactions on my card. This company is a fraud and scammer. From USA. I DID NOT PURCHASE ANYTHING FROM THIS WISH.com This review is from Australia. Don’t use them. Thankfully I got my money back and they have been reported. Show details
Positive reviews
Great for bargains – 5 ordered placed on wish, every single one has been great. I buy tactical gear and parts and the quality of the items is fantastic. Plus you get regular coupons and the website is incredibly easy to use. Shipping is around 2-3weeks to Australia. 100% recommend wish Show details
Wish - My View – I have to Say i've been using Wish for a number of years now Every product i've ordered has been what's Said or what you see in the pictures Sometimes they're better than the pictures.. The Wish site is so Easy to unstead & use.. I've only probably had about 5 or 6 different problems with them (from being sent the wrong + Broken items to once i… Read more
ordered a item that never arrived) & Every time i've been able to get in Contact with Wish or the Vendors involved with no worries & it has always been Fixed up or i received a refund.. Yes- there has been a couple times the Vendor has taken time to get back to me but, So then i'll contact Wish about any Vendor Issue im having & 7times outta 10 a few days later im receiving a email & Not long after it's Fixed (i think Wish give them a kick in behind)...
Totally fine store – I ordered something small and inexpensive just incase anything bad happened, but no. I received my order in about 3 weeks, not great but worth the wait. The item I ordered was a sling mount for a gun, only $3 and $4 shipping. Quality is just like $15 ones. Show details · 1
Negative reviews
Not too bad! – Pretty Good! I've been using wish for years now. I've bought some great things and some not so great things. For the first year or 2 I got almost everything for free as the items were always delivered late and they promise a refund, which they always did, for late items. I've found them great for dog jumpers, collars and harnesses, crystals, some… Read more
clothing and household knick knacks and I got a beautiful Mexican woven blanket for peanuts plus some beautiful kaftans etc. A few nice dress rings though nothing is real jewellery. They always used Australia post and the shipping was expensive but now you get shipping for $4.99 Australian as they've started using aramax or fast horse express. I'm waiting on an order now and they've used aramax and it's been delayed so I'm assuming I'll be getting this order for free or a credit and I'll have to wait a little longer. I never spend over $30 as I wouldn't trust a lot of the expensive items. All in all I'd have to say they aren't too bad. Reading reviews is really important as well.
Buy elsewhere – Sent wrong items, got refunded,ordered again sent wrong again sent photos,etc customer service said it was what I ordered and refused to refund,closed my account straight away,spend a bit more for quality and service elsewhere Show details
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Take your money and run – Ordered over $107 worth of stuff. Never got confirmation invoice. Spent whole month asking for my money back. Wish Bot just going around in circles with me. Never again. Nightmare.
Recent reviews
Overall quite good and I enjoy seeing the odd things yo ucan get there – An easy to use, "online $2 shop" style of shop. Lots of odd little things that you wouldn't find elsewhere but are handy. I've been using Wish since 2020 I think... I ordered a stroller foot strap thing as the stroller we were gifted had a busted foot strap... Wish were the only place selling them so I, with trepidation, gave them a go. Zero… Read more
dramas.
Kept buying other things from them and it's been fine.
I've bought the following from them
- Silicon moulds for making plaster of paris with my children... 1/3 the price of ebay and in store, they're good - Various heavy canvas backpack bags, used as my overnight bag and beach bag - excellent quality - Some T-Shirts (yes have to watch sizing), some have been excellent quality, others have been not great but you just have to measure and understand if you're normally a large, usually, order an XL - Silicon icecube trays (cylinder ones) - take up less space in the freezer - 2-part metal repair paste, used for repairs - Stickers - Car drink/food tray for the cup holder - Mobile phone holder for the car - been used in the car for a few years now - LCD hand-held emulator game thing - Lots of metal/tin signs for my garage
And really lots more.
I've had a couple of minor issues over the years, a wrong item sent or a s-l-o-w package but Wish-bot has refunded me or helped - really not sure what others have had but for me the refund has come straight in.
Here's some tips though - Pay with paypal - Understand this is a cheap/junk style shop - what you order may well be rubbish so don't expect designer quality on a piece of clothing or top quality engineering on things. - Understand it will be slow postage - often it's not actually their fault (wish) but the slow Chinese mail system and then when it reaches Australia, if it goes via the dreaded Aramax couriers, expect even more delays (blame Aramax for being the world's worst courier company, even Fred Flintstone is quicker than them) - Keep an eye on the tracking - if it's delayed, ask the wishbot - sometimes they will issue you a subsitution if you ask
But for me - yeah - can't complain - I like it to browse and order little things and then it'll arrive in a few weeks... having Wish handle all the customs stuff is good too.
I really can't speak for others who have had issue but I daresay some have been our local crappy couriers (Aramax) - or people thinking they're getting some top-shelf item at rock bottom prices (if it looks too good to be true....)
Poor quality, Wrong item – I ordered one top and two dresses. I received one dress and two tops. None of the items were my size. I was given a refund for the top that was too small immediately. It then took many contacts to get a refund for the top I did not order. I have not received a refund for the dress that is way smaller than medium. The process for contacting Wish… Read more
is good and bad. There is no way to actually speak to a person. Wish I took notice to the bad reviews I read before the order. Never again.
Wish products are rubbish – What can I say about Wish products that look good but are cheap Chinese junk that doesn't last for long? I have bought plenty and refunded my money back because I wasn't impressed with the quality and I never had issues getting a refund from Wish which is one positive thing. I bought a watch and one year later the watch strap just broke so I… Read more
put it in the rubbish. My opinion is don't buy from Wish because the rubbish they sell is rubbish and buy from Temu who I bought from the quality is 100% better than Wish and the refund is quick if something goes missing and no mucking around. And the delivery is free and super fast. Wish to take 3 weeks or longer and charge you 20.00 more for shipping What a joke and you pay more to ship the cheap rubbish to your door. It's a joke. Read the reviews on Wish and Temu and go from there. Cheers
Good products spoiled by software – I have been buying from Wish since Covid emerged and have generally been very happy. Started ordering again recently on chrome and on the Wish app. Still found good things to buy but they had an old email address and I couldn’t seem to change it without photo ID which I am not prepared to give them. Recently received an email to my current… Read more
address, so they do have it. It said I was getting a refund for a product I’d cancelled. I hadn’t cancelled anything. I now have no idea whether the other products I’d ordered are coming or not. I think Wish has better products than Temu a lot of the time but using Temu and being kept informed is a lot easier. Never had this problem with Wish in the past. I can’t attach proof of purchase because I can’t access my orders list. They used to have a very good record of past orders which was nice if you wanted to reorder something. Can’t seem to do that now
Crooks and thieves – I ordered two pairs of swimmer and received some stickers or decals for a Play Station game - I think. I was promised a refund but it never came. They kept sending me in endless chat circles, links that don't work, Wish reps that don't exist. Absolute criminals. Avoid at all costs! Show details
Wish shoots themselves in the foot – Ordered from Wish a couple times. Couple cheap jewelry items, nothing like, as picture description. Worst still, is the constant stream of adverts AFTER I have unsubscribed from having Wish adverts sent to me. So last lot of adverts, I've made the decision to cancel my Wish account. After I receive my next lot of ordered items. No big loss… Read more
really. Just had to weigh it all up It just wasn't worth, the invasive and disrespectful nature, of how Wish does business. Plus Wish needs to 'weed' out the store owners who advertise a product, that when brought, looks little to nothing like the advertised item listed for sale on Wish. Very disrespectful in many avenues. Not professional. Wish not able to get rid of dis-honest store owners. You pay for it. And you loose $$$.
wish isn't concerned about fake Inferior quality fabrics , materials , poor customer support. Beware – Fake items, poor quality fabric , stitching, very bad customer support , restrict your account then make it hard to authorise it, very bad couriers fasthorse express , many failed to arrive deliveries Show details
Fake silver jewelries – I've order silver jewelries stamped 950 but what I received was coper. I can contact with them either by email or phone call to ask for return and refund Show details
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Wrong inferior item delivered and they ignore my request for a refund – I bought an item that was significantly different from advertised. Asked for return details and refund. Just got continual runaround. Show details
You will wish they go away – I placed an order, or so I thought, with this group five days ago. The order has never appeared on my account yet the credit card has been debited. They keep telling me to click on the order in my account (not there) or to respond using the details in the order confirmation email that was apparently sent to me (never received). They keep ignoring what I have previously told them. Just stay clear of them. Pity there is not a zero rating!!!! Show details
Terrible experience – Ordered nearly $300 worth of products. Half of which were totally fine. The other half I needed to return and exchange for different sizes. I tried everything possible to access the Return/Refund Form but to no avail. I tried to e-mail, to no avail. Every link they sent me through e-mails were broken links and didn’t work. Nothing I attempted… Read more
work. So now I have products that are of no use and can’t contact anyone through Wish to return/exchange. If anyone has any suggestions I’d be grateful, bearing in mind that they only give us 30 days from delivery date to exchange/return.
Handbag – I am disgusted about this whole site l want to buy a handbag and l can’t even put in my billing details it says opps something went wrong sooooo angry and to navigate the site is very poor if l can l will not give it no stars Show details
Scam site – Extremely disappointed and sorry I didn't read all the reviews first. My items never arrived and communication is a waste of time - they respond with a robotic answer that makes no sense. Haven't been able to even get a reply about a refund despite numerous emails. I would recommend to keep clear of this site.
Don’t buy from Wish – Wish supplied me a product that was not as described. Their customer service is a disgrace, all you get is a robot computer telling you that your issue is solved but it certainly isn’t. I will never buy from this company again
the worst communication – You order something from wish, it takes forever to come, so wish advises you that it is on its way, but then when it exceeds the waiting it offers to refund yo, but it doesn't advise that somehow your good is no longer coming. so you wait for nothing. this app is trash!
Cheap worthless stuff – Never buy clothes on wish! I just bought two tops from two different sellers on wish & both are rubbish! Ordered 3XL size & they send me a large size only. The product advertised was mix of polyester & cotton but I got 100% polyester luke rubber! The order top was so flimsy & bad I can't even use it for inner wear! When complaint all they could… Read more
say is there is no return policy for your location! Just delay tactics so that you will give up! Just don't bother with Wish specially for clothes!
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Items ordered, paid for, not delivered, no refund, $$$ gone, received nothing.