713 reviews
Third time using Wisr for finance. They continue to provide competitive rates with excellent customer service. They are quick to process the application and it is a smooth ride from start to finish. I'm grateful for their products and service. Show details
I had a great experience dealing with Wisr and the agent who helped me all the way from the beginning to the end regardless my continuous numerous questions was Micaela Resurreccion, she was very professional, helpful, friendly and she went all way in getting me the best deals offering suggestions and initiating communication with the dealership which made the whole process very easy and transparent. Can’t recommend dealing with Micaela enough.
With wisr it was such a tough processing with me due to technology limitations but overall I am happy on how they’re such understanding and patient with my difficulties in completing the requirements.
Reviews with attachments
All details were up front, the interest rate was acceptable, we took possession of our vehicle in the time we had planned for. We had a good experience with WISR, would happily do it again.
Fast and understanding reliable excellent customer service i recommend highly Show details
Our broker Elias from loanoptions.ai arranged finance from Wisr for my new Toyota. The process was so smooth. Less than 48hrs making contact with Elias, I was driving my new Toyota out of the dealership. Highly recommended both parties!! Aaron. Show details
Vey happy, the application was smooth and the rate I received met my expectations. Once approved the transfer of funds was within a minute and I picked my car up the same day. Show details
Very good experience, highly competitive rate – The loan was very easy to setup, the interest rate was very competitive, far better than the big banks. The Wisr app makes it very easy to keep track of your loan. Would highly recommend Wisr to anyone. Show details
Positive reviews
I had a really good experience with WISR. The process was simple, clear, and easy to understand from start to finish. The team was professional, helpful, and responded quickly to my questions. They helped me find a suitable car finance option with competitive rates, and the approval process was smooth. I appreciate their excellent customer service… Read more
and support throughout the process. Highly recommended for anyone looking for car finance assistance.
Wisr was absolutely amazing to deal with. The whole process was fast, simple, and really efficient. As soon as my ID was verified, the money was in my bank account almost straight away. The customer service was excellent and made everything stress-free from start to finish. I honestly couldn’t ask for better service. 10/10 — highly recommend! Show details
Our broker Satish was a champion for us through the whole application process - getting us past a few hurdles in a situation which was not as straightforward as others might be, and got the good news last week to put us back on an even keel for the first time in a long time.
Negative reviews
DO NOT USE THIS FINANCE COMANY. I took out a personal loan with Wisr, and after checking my credit score 6 weeks later, I could see that Wisr have added this to my credit file....TWICE. I have tried to resolve this and Wisr have not followed through, attempted to resolve this or contacted me. I have been "ghosted". I had to contact Wisr again to… Read more
try and resolve this and have been ignored. My credit score was in the high 800's and now it's well below the average Australian score. Because of this major error, my credit score shows two unsecured loans with Wisr which is incorrect. Wisr’s acknowledgement that this was an ongoing issue confirms that Wisr was aware of the problem and had a duty to monitor, manage, and prevent ongoing harm to customers. Wisr’s failure to do so, combined with its failure to correct the error promptly or communicate with me after acknowledging the issue, represents a failure to meet its obligations under the Australian Consumer Law and applicable credit reporting obligations. If I had not identified the error when I was applying for a credit card, I would not have known this error had occurred. Due to this error and how this has affected my credit score, I am unable to apply for a credit card. I advised them that this required urgent attention so this could be removed from my file. Please do not use this company. I have since learned that this type of "error" is common with Wisr as well as other serious matters when handing a customer's credit file and personal information. As a result, I will now be lodging formal complaints with AFCA, ACCC and Fair Trading. Disgusting service.
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Despite having a excellent credit score, Wisr claimed I was not going to be able to afford a loan from them for only $5000 and their reasoning was; "strict credit lending criteria" & "bank conduct". They close out the application but happy keep all your personal information including Driver's License & other identity documents even if you are not… Read more
even a customer! I don't recommend this business. A flashy website is all it really is & a robotic response. Effectively you're dealing with an AI that determines if you can afford it. Pretty weak. Was able to get funding elsewhere without an issue.
I appreciate the loan and benefits of this loan however it seems the process, despite being a long process with repeated requests in seperate instances needed my documents almost immediately which truthfully didn't feel like a fair and equal process. Show details
Recent reviews
Wisr have been really great for me, i've had 2 loans with them. They helped me consolidate a lot of credit card and loan debt down to one loan with a really good interest rate. My debt was quite high and other lenders were offering me loans in the 16 - 19% interest range. Wisr agreed to 11.54% which was lower than anything else i was paying at the… Read more
time so its saved me a bunch of money monthly. They do ask for last 3 months of bank statements though and will query stuff on them. It means you may find you're explaining your finances which can feel a little invasive but ultimately the fact they are thorough is why they can offer better rates i think. They also don't lock you in so i can pay off at any time with no penalty which i love. Customer service is quite responsive via email too.
After reviewing a number of providers in the market Wisr offered the most competitive rate. Their enquiry and application process was simple and communication regarding further documentation was easy and efficient. Highly recommend their services Show details
Just a great experience dealing with real people you can understand! Just such a refreshing, not like a bank experience. Thanks team for getting my consolidation sorted so quickly and with such ease! Highly, highly recommend! Show details
Chad was fast, efficient and took all of the guess work out of it. He guided me through and helped me understand everything th whole way. I would strongly recommend using Chad for anyone looking Show details
Very satisfied, I was able to adjust my payments to suit my lifestyle for example change it to weekly payments instead of fortnightly and also have control on making extra payments. I’m also able to view my credit score through the app which I find to be encouraging to keep my credit score high. Show details
timely and professional as well as practical people. I've had several loans over the last 8 years. building renovations and a car. easy to pay back. also once had to stop for a short while and very easy to organise with understanding staff Show details
I’ve had a really positive experience with Wisr. The app makes it easy to track my repayments and monitor my credit score, which has helped me stay organised and financially aware. I also appreciate the transparency of the loan structure and how straightforward everything is. It has made managing my finances much less stressful. I would definitely recommend Wisr to anyone looking for a clear and supportive lending experience.
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I highly recommend this company. I worked with a broker who recommended them, the next morning after I applied he rang to say he had good news that the loan was funded. They sent me their documents through and that afternoon the money was in my account. I also have an app so I have full visibility over how much I owe payout figures etc. I have had… Read more
previous loans where you need to pay for a loan statement, so full visibility is quite important to me. Everything was quick, easy and seamless, which was highly appreciated because I live a very stressful life.
I was so pleased with Wisr for a car loan, once I paid it off I secured another loan to upgrade to another car. I love the "round-up" function on the app....by using it is paid off my original car loan 16months early. Very happy customer. Highly recommend.
Wisr loan service is very easy to apply and in our case was a very quick approval. We finalised a car at 10 am in the morning and settlement was completed by 0130pm. I recommend everyone if you are looking for loan go with Wisr.
I needed finance, and quick, Wisr weee to the point, immediate and not ifs or buts, just done. Clear info, no hidden agenda, honest service and super fast, done in 48hrs, awesome Show details
I had a good experience with Wisr to obtain a fairly large personal loan. Very fast customer service and replies, not really any issues getting the loan besides my bank Up wasn't in the list to upload bank statements, which I had to reach out to get another link that did have it as an option and it's also not compatible with roundups. Either way I'll be making manual extra payments so overall fast and easy experience. Show details
My experience with Wisr when I applied for their product was outstanding ! Right from the online application experience to the follow-ups from their representatives, the information and clarity of the whole process was really good. Was all smooth and easy for me, and happy to be a Wisr customer now. Show details
Wisr were easy to deal with when applying for my loan, I was able to increase my fortnightly payments, and when I was out of work Dean in their Financial Hardship’s Team worked with me to offer solutions. They work with you and help you stay on track. I would definitely look at going with Wisr for another loan in the future, they make everything easy. Show details
This is our first time dealing with Wisr and had not heard about them previously. Our finance broker, Daniel from Credit One suggested we give Wisr a go. We were looking to consolidate our loans. We are so glad we did. Customer service was excellent. Australian, not overseas. They are fantastic to deal with. Our loan had none of the rigmarole that… Read more
our lenders give. Fast efficient and friendly. We love the app, the rates and the flexibility to pay extra at any time. Thank you so much Wisr. Highly recommended and we will be giving out your name to anyone who needs a no fuss loan. We will be return customers in the future.
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