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World Nomads Travel Insurance - Standard Plan

World Nomads Travel Insurance - Standard Plan

1.4 from 22 reviews · View Statistics

Reviews

1.4

22 reviews
  • Value for Money
    1.0 (4)
  • Transparency
    1.0 (4)
  • Customer Service
    1.4 (5)
  • Claim Resolution Time
    • 1-2 months (2)
  • Claim ApprovedYes (0) · No (3)
Previous
Next

No point to the insurance, they won't help when needed. Better keep the money.

published
Value for Money
Transparency
Jade Facey

Jade FaceySydney, NSW

  • 2 reviews
  • 2 likes

Scam insurer

published

Scam company. The policy wording and agreement documents are misleading and should be illegal. I am making a formal complaint. This is the second time i have booked the first time i had no issue and i'm lucky because I was doing Everest. Had anything happened to me i'd probably be dead they wouldn't pay out and i now know that. The second time they refused to pay me for items lost in checked luggage despite it being locked. Travel insurance is supposed to protect you!! DO NOT BOOK WITH THIS SCAM COMPANY. They will find any way not to pay you. My items were taken from my locked bag on a Qantas flight and somehow thats not covered??

Value for Money
Transparency

One star just because zero is not an option

published
Incentivised ReviewNo
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
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Michael

MichaelGreater Melbourne (Metropolitan), VIC

Stay Away From World Nomads!

published

Stay Away From World Nomads!

As I can see from previous reviews I'm not alone. DON'T buy insurance with World Nomads, they don't answer the phone, I left my number for a call back but they haven't, I've filled out online enquiries but they don't respond. Loads of bad reviews in the last few weeks for this insurer. STAY AWAY from world nomads. 15 years I have been paying for insurance with them, thankfully my first need to claim is not leaving me $1000s out of pocket . Stay Away From World Nomads!

Transparency
Customer Service

Bad choice

published

As they are a recommendation of Lonely Planet I purchased travel insurance for years with them, did not need it until my last trip. I had problems with my visa in Africa when crossing the border from South Africa to Namibia, so I needed to organize another mean of transportation, but they refused to pay for it.
On the same trip my brand new bag got damaged, I filled out the claim, it took a while untill they reacted, finally I got a compensation of 5 USD for it, sent them a message if it was a joke but they did not bother to reply.
Big disappointment, so I will check other insurance companies in the future.

Value for Money
Transparency
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Next

Not satisfied AT ALL

published
Value for Money
Customer Service

Avoid it at all cost

published
Insurance claim madeYes
Jane

JaneDenver, CO

If anyone needs me, I’ll be emailing World Nomads. Again.

published
Insurance claim madeYes
Payal

PayalSacramento

Save yourself!

published
Insurance claim madeYes
Travel Insurance

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Ben

BenSydney

Lying, cheating claims department

published
Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
Spencer

SpencerBrunswick

  • 2 reviews
  • 6 likes

Absolutely atrocious customer service

published
Insurance claim madeYes
2 comments
World Nomads
Sarah T.World Nomads
Spencer
Spencer
PaigeH

PaigeHEdmonton

Phone got stolen and they say it's not covered

published
Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads

They are a scam company -they owe me around $6000 and haven't paid in four months

published

I took their coverage for medical and emergency evacuation. I am a US citizen. I have submitted the reimbursement receipts and proof of travel. They will keep deflecting and not paying you. They are interested in your money, not in actually being there when you need them, what they CLAIM they are there for. It's a scam company. Do NOT take insurance from them. They are AWFUL and unethical. In the US they'd have a class action lawsuit against them, and I will now explore that option.

Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
Chris

ChrisPembroke Pines

Worst Insurance company ever.

published

World Nomads uses Tripmate (subsidiary) to handle your claims within the U.S. Customer service has no real clue as to what the claim adjuster is doing or how long your claim will take. They will ask for necessary medical information (of which you will have to fax several times) and drag out the process of your claim for months. The customer service agents will send over expedite emails to the claims adjuster with no response. They will have you in limbo for months. They give you the impression that they have no real desire to close out your claim even when everything is verified and not pre existing. I have been waiting now for 3 months with no answers. Buyers "BEWARE"!!!!

Insurance claim madeYes
2 comments
World Nomads
Sarah T.World Nomads
Chris
Chris

I emailed you all my information today (June 19, 2017). I really hope you are able to resolve this issue.

!DONT! buy your trave insurance from WoldNomads!

published

Had my wallet stolen on a trip to Bali. I got a police report, mailed it to world nomads, but was sadly told that they policy was clear on the subject and that their wouldn't cover. I can't see the point of buying an insurance if their policy is to not cover theft of a wallet??? Completely useless.

Insurance claim madeYes
1 comment
World Nomads
Sarah T.World Nomads
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Questions & Answers

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World Nomads Travel Insurance - Standard Plan

Details

Compare both World Nomads Travel Insurance
CategoryTravel Insurance
UnderwriterAXA
Maximum Age Covered 70 years old
Medical Coverage
Overseas Emergency Assistance $5,000,000
Accidental Death$1,000,000
Emergency Dental$500
Pregnancy (max weeks) Not Included
Resumption of Journey $1,500
Hospital Cash AllowanceNot Included
Overseas Emergency Medical & Hospital Expenses$5,000,000
Loss of IncomeNot Included
Permanent DisabilityNot Included
Luggage & Personal Effects
Theft of Cash Not Included
Delayed Luggage $300 after 12 hours
Credit Card Fraud$1,500 as part of Travel Documents cover
Travel Documents / Passport $1,500
Maximum Single Item Limit $500 (Laptops or Cameras)
Luggage & Personal Effects $2,000
Ancillary
Personal Liability $1,000,000
Rental Vehicle Excess Not Included
Motorbike / Moped Coverage Not Included
Domestic Pet Care Not Included
Special Activities Packages
GolfIncluded
CruiseNot Included
Adventure Included
Snow / SkiOptional Extra
Compare both World Nomads Travel Insurance
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