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www.jewelleryshop-au.com

www.jewelleryshop-au.com

www.jewelleryshop-au.com
1.0

135 reviews

Positive vs Negative
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Warranty Claim MadeYes · No
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135 reviews
1 Yulia  · do not buy from them. It is a fraud – Paid for my jewellery though no products supplied and no responses from the seller
1 Vicki  · Got scammed – Got scammed too. Why they are still operating. Is there a place we can report and some official will followup?
1 Deb  · SCAM SCAM – Scam. Charm never turned up. Ordered in November. Would not respond to 5 emails sent. Lucky I used Paypal and money was returned quickly
1 Steve  · Fake – Fake Pandora won't admit fault even after providing proof of wrong product refusal of any wrong doing multiple emails. Wont send me my order
1 Mick  · Complete scam website – False advertising and frauds. Selling Pandora charms then not sending, they said item was out of stock but only sent sunglasses.
1 Patto  · Disgraceful – Didn't receive anything I ordered. I will never by anything from China again. Absolute rip off, don't buy from them
Jasmine W.
Jasmine W.2 posts
  Verified

Scam website – They are dogy as all get out. Did not recieve full order in Feb. Asked them to send full order as they were bridesmaids gifts. Waited and waited and then asked for a refund and now radio silence. Do not buy from them. There is a reason they don't have reviews on their web page. Currently going through the legal process as I type. I have also… Read more

reported them everywhere. I do not like that they scam Australians out of their hard earned money with their dodgy crap. Whatever happened to honest working and earing money ethically.

Polly Toscano
Polly ToscanoVIC2 posts
 

Total scam – Do not purchase from this scam site. No goods ever turned up but card was charged and then attempted to hack my credit card. They need to be shut down and investigated by the police. Worst site ever.

Ashleigh Brown
Ashleigh Brown4 posts
 

SCAM ALERT – If you’re as silly as I am and look at reviews of this site AFTER spending money there. I paid via my credit card to the sellers PayPal, PayPal had my refund back within 5 hours of opening a dispute via their online chat team. Super easy. Show details

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Kelli P.
Kelli P.SA
  Verified

Add me to their list of victims! – Paid for 2 rings. Got a mickey mouse charm. Said rings not in stock and shipping company must have made the mistake. Offered 32% refund. Scammers. Do not buy anything! This website should be shut down! Show details

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Brylie C.
Brylie C.VIC2 posts
 

No refund received for ‘delivery mixup ‘ – Wow, my experience is exactly the same as everyone else. I ordered four charms before Christmas which cost me $109, I received a bracelet in the mail. They were good about responding to emails initially and were apologetic about the ‘delivery mixup’ and offered a 30% refund and the bracelet as a gift. I asked about the charms being resent but… Read more

apparently they were all sold out because of the sale. I screenshotted the site where all could still be ordered but they said they were not available. I then asked about different charms instead and they were also ‘sold out’. Finally I asked for an address to return the bracelet to and was given one. I paid $20 to return and It has now been attempted to deliver twice and I have received no response to my emails. I just want my money back plus the $20 delivery.

Recent reviews

Mel
MelSA2 posts
 

read the reviews 1st – Ordered from this site and didn't receive the ring I ordered but a hat turned up from China?? Cant contact them either, don't buy from this site. Show details

Jennifer S.
Jennifer S.9 posts
 

Scam just lost $400 – Bought multiple charms I thought it was an Australian site, trying to get my money back no contact with seller apart from email stating that the complaints web site does not belong to seller totally devastated how can I get my money back and why are they still running this site

D.Palmr
D.PalmrQLD6 posts
 

Do not buy from this web site!! S-c-a-m-m-e-r-s – Brought multiple charms from what seemingly looked like a legit Australian website. Two months on & never received a thing, yet they say there is confirmation of delivery from FEDEX. What a load of nonsense!!! Save yourself from the stress and worry of recouping your money. Steer clear. If only I had read these reviews before falling for it. Will be reporting them further. Website needs to be removed from the net. Baaadddd business.

Anna
Anna
 

SCAM. I ordered 4 items but they only sent me one item completely different from what I ordered. No refund – My order didn't arrive and only sent a random item and they offered no refund unless I sent that item back at my own cost to China

Melina
MelinaQLD
 

Total scam – Complete scam site. Features pandora items for sale using imagery from the pandora site. Charges credit card with an exchange rate that they create. Impossible to reach. They are breaching regulations on a range of platforms. Lets hope someone shuts them down.

Chris and Sarah C.
Chris and Sarah C.
 

Scam read the reviews! – this “Pandora” website it is fake! got a cheap necklace when ordered charms told us it was our fault would not refund, very unhappy lots of emails claiming they would sort then turned nasty. DO NOT BUY from here. Wish we had searched for reviews first. Show details

heather b.
heather b.VIC4 posts
 

Do not buy from this web site fake Pandora – I ordered 3 charms received a cheap child size bracelet with a plastic charm asked for refund they said they will only give me 45% refund which they havn't even done that & to keep the fake charm.Told me they sold out of what I ordered so sent me cheap fake bracelet instead! they claim to be Australian they are not they are from China took forever… Read more

for the fake item to arrive as well web site looks very real but it's not do not buy from the website total scam wish I could give zero stars.

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REC
RECVIC
 

SCAMMERS! – What a nasty scam. As other innocent buyers, I ordered a charm for my daughter and was sent a cheap bracelet that I never ordered. Make sure you don't order from this website www.jewelleryshop-au.com They make themselves look as if they're from Australia, product was sent from China. Show details

Joanne
JoanneSA
 

Total scam – Stay away. Ordered pandora rings was sent a cheap and nasty necklace. Asked for a refund which after 4 months and many emails I have still not received. Do not use this website.

Sandra F.
Sandra F.QLD2 posts
 

SCAM -Stay away – I order Pandora daisy earrings & received a cheap bracelet in Pandora box. I was also charged twice & I emailed them but received an email back saying they checked & I was only charged once.They said I must've ordered somewhere else which I had not. Show details

Yoyet
YoyetNSW
 

Fake fake fake! – Fake pandora item delivered instead of my order, poor communication, declined refund even it was their mistake, claimed its an Australian company but China, charged US$ without notification so charged extra for money conversion. 100% scam. When I asked for refund, they blocked me to cut off communication completely. Online shoppers beware!!! Show details

Castley W.
Castley W.VIC
 

Stay away! – I bought some jewellery worth $78.80 AUD without realising the price would be transferred into Chinese Yen and cost $84.28. I was also charged $99.88 AUD within the same minute and have had to block and order a new card. I contacted customer service, who took 5 days to reply and then said they had only received one payment. I’ve had to go through… Read more

my bank to dispute the charge. Very disappointed, and am worried about the quality of the items I will receive when they arrive since reading other reviews.

Lynne Miles
Lynne MilesNSW3 posts
 

No stars for me – Like all other reviews, I lost around $300 and was sent a piece of rubbish jewellery that I did not order and an offer of a small percentage as refund as my original purchases were no longer available. This was last July and I'm still waiting for my refund. They tell me its coming !!

Polly
PollyQLD4 posts
 

Not a good experience – I like another customer found this company through google and made a purchase of $76.00 .The parcel arrived but was not what I ordered, should have been 5 charms was in fact a bracelet.Have had email contact but the company which would appear to be Chinese are not willing to refund the full amount just suggest I keep the incorrect order which is well under what I paid. How can they get away with this??? Really spoilt a birthday present

Sue H.
Sue H.SA3 posts
 

Not what they seem – I thought I was purchasing Pandora but not the case, the bracelet received was nothing like , still have not received charms , these ordered in November , now still not answering my emails,this store is selling cheap & fake not real Pandora

Vic
Vic3 posts
 

They are not what was advertised – I purchased some Christmas charms in November & thought I was buying Pandora from Australia. This was not the case.Two days after purchasing the items & not receiving any update on my purchase, I realised that it was a scam so my card was cancelled & a claim was submitted to my financial institution. I received a very cheap braclet valued at… Read more

$15.00 as stated on the envelope, not the 3 charms I originally ordered. They have been sending me emails to give me a parcial refund if I keep the item they send me. They only offered me a full refund if I sent it back with me to cover the postage costs to China. But it was clearly stated that if they didn't receive the item or it was lost in transit no refund would be paid. I am very careful with online purchases, but I thought I was buying a genuine Pandora product. The email address ends in .com.au or au.com & Joan feel is on their webpage. This rating is one star as there was no option to do a zero. We need to expose this company for what it is. Be very careful not to buy anything from the online store.

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Michele
Michele QLD
  Verified

SCAMMERS - jewellery-au site in Australia- DONT BUY – As everyone else has advised - should have looked BEFORE i ordered Christmas presents. Took 2 x payments both more than what original price was. Ended up disputing through my Mastercard. They had audacity to say EVERYTHING i had ordered had sold out !! Sent them screen shots of their site in Australia - still advertising exact same products as… Read more

available and called them scammers. Heard nothing more..got my money back only because i made purchase on Mastercard. DON'T BUY FROM THIS SITE

Mel
Mel5 posts
 

Do Not Buy From These Cunning, Fraudulent So And So's Deserve No Stars – Steer well clear withdraw more than your purchase and come back a few minutes later and take more. I've lost $103 first then $181 scum then say they will refund no they don't !!!!!!!!

Karen
KarenNSW
  Verified

Fraudulent Aust Site .. “Do Not buy from this site please “ – Don’t Buy . Never received any products so how can they meet my expectations??? I received a scarf ?? Sent it back.  Show details

Michelle
MichelleQLD
 

Absolute SCAM Artists – I wish I had read these reviews before also falling for their scam. I bought a Pandora leather band and I got a cheap piece of fake silver junk. Absolutely disgusting. I requested a refund or send my items. They said they will only refund 37% despite them not sending me what I ordered. Absolute scam. Im wanting to know how they can be removed from the front page of google?! Or who we to report them too.  Show details

Not Happy
Not Happy WA
 

Scam, do not purchase anything! – I ordered a Pandora leather bracelet...instead I received a cheap silver bracelet in cheap packing in a fake Pandora cardboard box, as other people have received.  Show details

Paul
Paul
  Verified

SCAM – This site is a total SCAM I purchased a Pandora gold charm they sent a cheap pair of sunglasses I emailed them and they said the charm I payed for was out of stock and asked me to choose another one They said I have to pay the difference but when I asked for guarantees that they would send me what I pay for they have stopped replying to my email Do not deal with this site it is not an australian company it is chinese  Show details

norman9
norman9SA7 posts
 

Order cancelled. 27/10 still no refund 25/12. 8 weeks – Poor service . 8 weeks and still no refund. Do Not Buy from this site. Emails tell me 7 to 15 days for recunx Show details

Naomi
NaomiQLD
 

Buyer Beware - scammers – I bought $60 worth of charms and was charged $100. Sent a dodgy bracelet, as it seems others have. Do not buy from this company. I am contacting my bank and will also report to police.  Show details

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