Xe Money Transfer

When I created a transaction, the website did not tell or show any how and how much fee when I want to cancel the transaction. Now I have to pay large amount of fee to to cancel transaction. So I am very disappointed the service.

Do NOT use their service. It is fraud. I tried to send USD90K to Hong Kong for business purpose, but they couldn't send the money and the money was returned to me 22days later. And they deducted $10 for fee. It was such a nightmare until the money was returned to me. One of most horrible experience in my life!

Very bad experience. The money took almost 13 days to get to the recipient and it was received 13% less than transferred amount. I used XE because I thought it is cheaper than WU but I was wrong. First and last time to use XE. Not recommended at all.

I am with the reviewers who are stating that they don't what the bad reviews are about....

I created an account yesterday, after being quoted a better transfer rate than the last company I used. No spam callers, sent the money from the UK to their named account, they confirmed receipt by text and email. I received the money into my Aus account today. Perfect, no hassle transfer, easy, quick and painless. Would def recommend and use again. I do not review products or services unless I am very happy !

I transferred some money and got 7% less than what was confirmed by XE. This is total scam. not using this service anymore. They also do not provide any details of what the other transactions costs where neither they are capable of finding that for you. Remeber what it shows on the screen is not you will get finally into your bank account. Use Transferwise or even Western Union much better.

We transferred from New Zealand to Australia. Sent the order Friday night, electronically transferred our money to XE on Saturday morning and had the cash in our Aus bank account by lunch on Monday. So easy to use. The customer support was exceptional (this was our first time so we had a few questions). Did not loose a cent to any other fees, the exchange rate was a lot better than the bank. I would recommend to my family and friends.

I made a fund transfer on Wednesday, on Friday afternoon they sent a request asking me to provide more information which Immediately did. Now after almost 2 weeks, after multiple follow ups, they still cannot provide me an accurate answer on when would the fund be released. No proper tracking at their end, once the fund is held by intermediary bank, this is it. I keep having to ask my recipients to check the fund everyday.
Worst customer experience ever! Should have trusted the negative review before deciding to transfer with them, go with another provider, I would probably be able to make 4 different transfers during the period.

Use Transferwise much better forex rates than PayPal, xe etc. DON'T EVEN THINK OF USING BIG 4 BANKS FOR FOREX THEY WILL RIP YOU LIKE ANYTHING. I pity people who are unknowingly being ripped by these banks at all levels be it forex rates, hidden charges, interest rates, annual fees and what not.

I send money to Thailand, Just try the first time I send $100 but I received 1600 Bath Used to be 2050 Bath(lose 450B) good rate but not good service no customer pick up the phone

First time user, tried to transfer $300 to my niece in New Zealand. I made transferinto their account, 3 days later i recieved an email from them requiring reciepients passport details? What for, it's a suprise present to her, why do you need her passport details and why should I submit her private passport detils to you?. Now 5 days later i want my money back. They are dragging their feet not to refund my money. still waiting for the refund

After a less than satisfactory experience trying to set up an account with InstaReM a friend recommended that I try XE Money Transfer. I was able to set up my account easily and arrange the transfer and at all stages during the transfer process I was kept informed by either email or SMS. The funds reached the designated account within four business days so I will definitely use them again when I need to transfer money overseas. The negative reviews I have read are at complete odds with my experience with XE Money so I would recommend that you try their service and then make up your own mind.

I joined XE and it all seemed so simple, wanted to transfer money from Aust to my NZ account.
XE SMS me "We have sent your payment NZDxxx to you" That is sent the money to my NZ Account.
Then 4 days later I get another SMS "You"ll be sent notification once we've sent your currency"
The problem was an extra 0 in the account number, so my fault.
Better communication from XE could have resolved this issue straight away.

I have used XE for some years now for regular transfers from Australia to our bank in Italy, using the IBAN account code. There are no charges either by XE or by the receiving bank, and the exchange rates are better than bank rates (which also incur transfer charges on top of that).
I do everything online, and the confirmation emails tell me exactly where we're at. I have never had a problem, and frankly don't understand the negative reviews about this being some shonky scam. It's not, this is a large and respected company. I'm wondering if the people writing the reviews are scamming XE because they're working for the opposition...